Osaka34.67158800,
135.50516300,
Chuo-ku Higashishinsaibashi 2-4-4(Show on Map)
8.7
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Shinsaibashi Grand Hotel Osaka receives high praise from guests for various aspects of its offerings, encapsulating comfort, convenience and impeccable service.
Foremost, the hotel's location in the heart of Shinsaibashi stands out as a key highlight. Guests laud its proximity to major attractions like the Dotonbori area, Shinsaibashi and Namba neighborhoods, pedestrian shopping streets and train stations, making it an ideal hub for exploring Osaka. The surrounding area brims with diverse dining options, from local restaurants to 24-hour supermarkets, ensuring convenience at every turn. Despite its centrality, the hotel maintains a serene atmosphere, balancing excitement with tranquility.
The breakfast experience at Shinsaibashi Grand Hotel Osaka also garners positive remarks. Diners appreciate the varied and flavorful buffet, featuring a mix of Western and Asian cuisines, including bread, porridge and ramen. The breakfast buffet is noted for its freshness and abundance, catering to a range of dietary preferences, enhancing the overall stay for many guests.
Regarding the rooms, guests frequently commend the spaciousness, cleanliness and comfort they offer, which is notable by Japanese standards. The rooms are well-maintained daily with new towels and toiletries provided regularly. The interior decor is described as neutral yet comfortable, contributing to a high-end feel from the lobby through to the rooms. Although some reviews mention minor issues like slight odors or low water pressure, the overall experience remains positive given the reasonable prices and the hotel's proximity to key transport links.
Cleanliness remains a consistent strong point with guests applauding the pristine condition of rooms, hallways and the lobby. The hotel staff also receive accolades for their diligence in maintaining this standard. While isolated remarks note some lapses in thoroughness, the general guest sentiment is one of satisfaction with the hotel's cleanliness.
The staff at Shinsaibashi Grand Hotel Osaka are recognized for their friendliness and attentiveness, significantly enhancing the guest experience. The team is noted for their warm, helpful nature with English-speaking staff adding to the convenience for international visitors. The courteous front desk and the personalized attention received by guests, especially during breakfast, add to the appeal of staying at this hotel.
In terms of the beds, comfort is a recurring theme in guest feedback. Many find the beds spacious, soft and conducive to a restful sleep. The high level of cleanliness for beds, pillows and blankets further contributes to a pleasant stay, although a few guests have specific preferences regarding bed size and pillow firmness.
In summary, Shinsaibashi Grand Hotel Osaka is highly recommended for its prime location, excellent breakfast offerings, spacious and clean rooms, exceptional staff service and comfortable beds. The hotel's blend of convenience, comfort and diligent hospitality ensures a memorable stay for travelers. Show more
Read review summaries for all categories
Accessible Hotel
3-Star Hotel
Room Types
Single RoomThis single room is air-conditioned and has a TV, a tea and coffee maker and pajamas. The unit has 1 bed.
Superior Double RoomThis double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a carpeted floor as well as city views. The unit offers 1 bed.
Standard Twin RoomGuests will have a special experience as the twin room offers a hot tub. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, an electric kettle, a carpeted floor as well as city views. The unit offers 2 beds.
Standard Double RoomThis double room is air-conditioned and features a TV, a tea and coffee maker and pajamas. The unit offers 1 bed.
Economy Twin RoomThe air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and heating. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
Nestled in the heart of Shinsaibashi, Shinsaibashi Grand Hotel Osaka boasts a coveted location that is highly praised by guests. The hotel's prime spot places it just a few minutes' walk from the bustling Dotonbori area, well-known for its vibrant Glico Man billboard and colorful nightlife. The pedestrian shopping streets and major shopping centers are conveniently close, making it an ideal base for eating, shopping and entertainment.
Guests commend the hotel's proximity to key sightseeing spots with many attractions reachable on foot. It's a short distance from both Shinsaibashi and Namba, two of Osaka’s busiest neighborhoods. Train stations are also just a few minutes away, facilitating easy access to explore the rest of the city.
The surrounding area is filled with an array of restaurants and bars, offering diverse dining options right at the doorstep. Visitors appreciate the convenience of having supermarkets, including a 24-hour option and other amenities like Yuchu nearby.
The hotel’s location is described as perfect and fantastic, providing excellent geographical placement within a lively neighborhood yet slightly away from the main streets, offering a blend of excitement and tranquility. Clean and modern, the hotel is also noted for its spacious rooms by Japanese standards, making it a comfortable stay with a good cost-performance ratio.
Overall, Shinsaibashi Grand Hotel Osaka's unbeatable location in one of Osaka's main neighborhoods ensures guests have everything they need within walking distance, from tourist spots to shopping malls and eateries, making it a highly recommended spot for travelers.
Breakfast
The Shinsaibashi Grand Hotel Osaka receives generally positive feedback for its breakfast offerings. Many guests highlight the varied and flavorful options available, noting the inclusion of both Western and Asian cuisine styles, such as bread, porridge and even ramen. The breakfast buffet is frequently described as delicious, diverse and abundant with many options catering to different dietary preferences. The buffet is also noted for being frequently refreshed, ensuring that items remain available and appealing throughout the breakfast period.
While the overall response is favorable, a few reviews point out areas for improvement. Some guests mention that the quality of the breakfast did not meet their expectations compared to other hotels with specific criticisms about cold eggs and lack of variety on certain occasions. Despite these minor drawbacks, other aspects such as the helpful staff and convenient location contribute to a positive overall experience, making the breakfast at Shinsaibashi Grand Hotel Osaka a notable highlight for many visitors.
Rooms
At Shinsaibashi Grand Hotel Osaka, the rooms offer a mixed bag of experiences, typical for Japanese hotels. Many guests appreciated the generous room size, finding it sufficient for activities such as opening two 28-inch suitcases and several reviews noted the spaciousness beyond their expectations. Despite some reviews mentioning that the rooms were quite small – a norm for Japan – they were often highlighted as clean, comfortable and well-maintained.
Guests frequently praised the cleanliness with rooms being kept tidy every day. The decor of the rooms was described as neutral but very comfortable, complementing the overall neat and high-end feel of the interiors from the lobby to the rooms. Essentials were provided, making the rooms both nice and functional, despite their compact nature.
A few guests encountered minor issues, such as slight odors in the bathroom and low water pressure in one shower. There was also a mention of limited security access, which left some feeling uneasy. Yet, the reasonably priced accommodations, helpful reception staff and proximity to Shinsaibashi Station made the overall stay pleasant for many visitors.
Beds
Guests at the Shinsaibashi Grand Hotel Osaka generally highlight the comfort and cleanliness of the beds. Most reviews praised the beds as being very comfortable, spacious and ideal for a good night's sleep, particularly after a tiring day. Positive comments also noted that the beds are big, soft and come with very soft pillows. The rooms themselves contribute to a comfortable stay, maintaining a high level of cleanliness for beds, pillows and blankets.
However, not all feedback was fully positive. Some guests found the beds somewhat small or hard with a few mentioning that the pillows were either too soft or unfortunately compared to rocks. Despite the occasional critique, the overarching sentiment leans strongly towards a restful and clean sleeping experience.
Cleanliness
Shinsaibashi Grand Hotel Osaka consistently receives praise for its cleanliness from guests. The rooms are often described as clean, tidy and cozy with many reviewers noting that the space is well-maintained daily and the hotel provides new towels and replenishes toiletries and coffee. The compact, clean rooms are also noted for being comfortable and spacious. The staff's polite attitude and thoughtful service further enhance the positive experience.
However, there are occasional remarks about ambiguous cleaning standards with some guests noting areas with dust and an instance of a cockroach. A few reviews mention that the vacuuming wasn't thorough and that the hallway remained uncleaned. Despite these minor setbacks, the general impression is overwhelmingly positive with guests appreciating the hotel's sense of cleanliness and the diligent efforts of the staff to maintain a welcoming environment.
The hotel's broader cleanliness is also commendable with the front lobby, hallways and rooms all being kept in good condition. Overall, Shinsaibashi Grand Hotel Osaka offers a clean, comfortable stay suitable for guests who value a well-kept environment and spend much of their time exploring outside.
Staff
The Shinsaibashi Grand Hotel Osaka receives high praise for its attentive and friendly staff. Guests frequently mention the warmth and helpfulness of the team, noting their welcoming demeanor and excellent service. English-speaking staff members are particularly appreciated for their politeness and willingness to assist. The front desk staff are repeatedly highlighted for their courteous and gracious attitude, making check-in and other inquiries smooth and pleasant experiences.
Guests commend the staff for maintaining a high standard of cleanliness with rooms being thoroughly cleaned daily, complete with fresh towels and restocked toiletries. The morning presence of an older gentleman at breakfast is specifically noted for his kindness and helpful nature, adding a personal touch to the service.
Overall, the staff at Shinsaibashi Grand Hotel Osaka are credited with making stays enjoyable and comfortable through their professionalism and friendliness. Their constant efforts to respond promptly and address guest needs effectively enhance the overall experience at the hotel.
No, Shinsaibashi Grand Hotel Osaka doesn't have any pool.
No, a spa isn't available at Shinsaibashi Grand Hotel Osaka.
No, Shinsaibashi Grand Hotel Osaka doesn't allow dogs.
No, parking facilities aren't available at Shinsaibashi Grand Hotel Osaka.
No, Shinsaibashi Grand Hotel Osaka doesn't have a gym.