URBAN by UNU Osasco Hotel
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Summary of reviewsURBAN by UNU Osasco Hotel enjoys a prime location that is highly praised by guests for its convenience and proximity to the city center, local amenities and important landmarks. The hotel is situated on a quiet street within a busy neighborhood, making it an ideal setting for both business and leisure travelers.
The breakfast offerings at the hotel receive high marks for variety and quality, described using terms like "wonderful" and "spectacular." Guests appreciate the fresh food, excellent coffee and the well-organized layout. While there are occasional critiques regarding replenishment and diversity, the overall sentiment is positive.
Dining at the hotel, particularly for dinner, garners mixed reviews. While the restaurant staff is frequently complimented, especially a standout employee named Walter, guests note a need for more menu variety and improved service logistics. Room service and the limited operating hours of the kitchen also leave room for improvement.
The rooms themselves are a significant highlight, consistently praised for their spaciousness, cleanliness and modern decor. Guests enjoy the large, comfortable beds, high-quality linens and well-equipped amenities such as minibars and electric kettles. The hotel's commitment to cleanliness extends from the rooms to common areas with guests frequently noting the spotless conditions and meticulous maintenance.
Staff performance is another strong point at URBAN by UNU Osasco Hotel with many reviews lauding their attentiveness, friendliness and professionalism. Particular staff members receive individual praise, enhancing the welcoming atmosphere of the hotel.
WiFi connectivity generally meets guest expectations with a reliable and high-speed connection, although some guests have experienced intermittent issues.
The gym facilities are highly rated for their extensive range of equipment and helpful staff, despite limited operating hours on weekends. Parking is noted as secure and spacious, though some guests suggest improvements in clarity of fees and ease of access.
Finally, the beds are consistently highlighted for their size and comfort, significantly contributing to a restful stay. The hotel's overall facilities are well aligned with its four-star rating, offering excellent value and robust infrastructure for business travelers, who particularly appreciate the spacious rooms, cleanliness and high service standards.
URBAN by UNU Osasco Hotel stands out for its excellent location, comfortable accommodations and exceptional service, making it a top choice for both leisure and business travelers.
Categories
The breakfast offerings at the hotel receive high marks for variety and quality, described using terms like "wonderful" and "spectacular." Guests appreciate the fresh food, excellent coffee and the well-organized layout. While there are occasional critiques regarding replenishment and diversity, the overall sentiment is positive.
Dining at the hotel, particularly for dinner, garners mixed reviews. While the restaurant staff is frequently complimented, especially a standout employee named Walter, guests note a need for more menu variety and improved service logistics. Room service and the limited operating hours of the kitchen also leave room for improvement.
The rooms themselves are a significant highlight, consistently praised for their spaciousness, cleanliness and modern decor. Guests enjoy the large, comfortable beds, high-quality linens and well-equipped amenities such as minibars and electric kettles. The hotel's commitment to cleanliness extends from the rooms to common areas with guests frequently noting the spotless conditions and meticulous maintenance.
Staff performance is another strong point at URBAN by UNU Osasco Hotel with many reviews lauding their attentiveness, friendliness and professionalism. Particular staff members receive individual praise, enhancing the welcoming atmosphere of the hotel.
WiFi connectivity generally meets guest expectations with a reliable and high-speed connection, although some guests have experienced intermittent issues.
The gym facilities are highly rated for their extensive range of equipment and helpful staff, despite limited operating hours on weekends. Parking is noted as secure and spacious, though some guests suggest improvements in clarity of fees and ease of access.
Finally, the beds are consistently highlighted for their size and comfort, significantly contributing to a restful stay. The hotel's overall facilities are well aligned with its four-star rating, offering excellent value and robust infrastructure for business travelers, who particularly appreciate the spacious rooms, cleanliness and high service standards.
URBAN by UNU Osasco Hotel stands out for its excellent location, comfortable accommodations and exceptional service, making it a top choice for both leisure and business travelers.
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
URBAN by UNU Osasco Hotel boasts a prime location that is frequently highlighted in guest reviews. Situated in a pleasant and accessible area, the hotel offers guests the convenience of being close to Osasco's city center and important landmarks such as the city hall and the Shopping União mall. The proximity to local amenities like bakeries, burger joints, restaurants and pharmacies ensures that guests have everything they need within easy reach.
Despite some minor complaints about traffic and parking inconveniences, the majority of guests appreciate the hotel's setting on a quiet street amidst a busy neighborhood in São Paulo. The location is also deemed ideal for those with business in the area, highlighting its practicality and ease of access. Whether for leisure or work, URBAN by UNU Osasco Hotel stands out for its excellent location, contributing significantly to a comfortable and convenient stay for its guests.
URBAN by UNU Osasco Hotel's breakfast offerings have garnered a range of feedback from guests with many highlighting the overall excellence and variety. Common praises include the descriptors "wonderful," "spectacular," and "exceptional," suggesting a consistently positive experience for many visitors. Guests have appreciated the diverse range of options and well-organized layout, often mentioning the breakfast's completeness and the quality of the coffee served. Many also noted the delicious and fresh food available with a great variety making the morning meal a satisfying start to the day.
However, not all reviews were uniformly positive. Several guests pointed out inconsistencies with replenishment and the availability of certain items, such as bread and fruit. Some found the offerings insufficient and noted hard bread or unripe fruits as areas needing improvement. There were suggestions for a more diverse selection, particularly for those with dietary restrictions or allergies.
Despite these occasional critiques, the prevailing sentiment emphasizes a very good, well-served and varied breakfast experience, often exceeding expectations and setting a high standard in Osasco's hospitality scene.
Dining at the URBAN by UNU Osasco Hotel has received mixed feedback from its guests. Many compliment the restaurant staff, particularly praising an employee named Walter and note the overall deliciousness of the meals. However, several areas need improvement, especially regarding the variety and availability of menu options. Guests frequently mention the limited choices for dinner and the inconvenience of the kitchen being closed during the afternoon and night. Room service is available but similarly lacks variety, which left many guests disappointed.
The breakfast offerings also fall short with several guests suggesting improvements and expressing a desire for more options, including cake. Unfulfilled lunch orders and simple, high-priced dishes have also been points of contention. Furthermore, some guests faced long waits for their meals, pointing out inefficiencies and unprepared staff during dinner service.
In summary, while the food quality at URBAN by UNU Osasco Hotel's restaurant is often praised, the limited options and inconsistent service indicate a need for substantial improvements in their dining services.
URBAN by UNU Osasco Hotel offers guests a consistently comfortable and spacious experience in their modern, well-decorated rooms. Visitors repeatedly noted the size of the rooms with many describing them as large, very spacious and even giant. This generous space extends to suites with balconies, providing beautiful city views and a cozy atmosphere. Several reviews highlighted the cleanliness of the rooms with impeccable standards maintained in both the bedrooms and bathrooms. The beds, often described as huge and extremely comfortable, paired with high-quality linens, ensure a restful stay.
Guests also appreciated the modern amenities and decor, which include well-equipped rooms with minibars and electric kettles, perfect for making a quick cup of coffee or a baby’s bottle. The hotel’s new and clean structure made a positive impression, as did its quiet environment conducive to relaxation. Reviews noted the well-ventilated rooms, excellent shower facilities and the overall luxurious feel of the accommodations.
Despite a few comments on minor improvements like acoustic conditions and the availability of certain toiletries, the general sentiment towards URBAN by UNU Osasco Hotel is overwhelmingly positive, making it a highly recommended choice for both business and leisure travelers seeking comfort and modern conveniences in Osasco.
Guests at URBAN by UNU Osasco Hotel consistently praise the beds for their exceptional comfort and size. The large, king-size beds are frequently described as soft, luxurious and high-quality, providing an excellent night's sleep with their wonderful mattresses and numerous pillows. The rooms are often noted for being spacious and well-decorated, complementing the comfortable bedding and contributing to an overall restful environment. Bedding is highlighted for its cleanliness and high standards, further enhancing the guest experience. Overall, the beds at this hotel stand out as a major highlight, ensuring a pleasant and comfortable stay for guests.
URBAN by UNU Osasco Hotel excels in cleanliness, providing guests with spacious, well-maintained rooms. Numerous reviews commend the hotel for its impeccable cleanliness with rooms described as spotless, cozy and comfortable. Guests highlighted the clean bed linens, modern décor and new facilities, adding to the overall pleasant environment. The hotel's bathrooms and accommodations, in general, are frequently noted for being exceptionally clean and well-organized. Despite occasional comments about minor lapses, the consistent theme is of meticulous care and attention to detail in maintaining cleanliness throughout the hotel. The clean external areas and organized common spaces further emphasize the high standards of hygiene upheld by the establishment. URBAN by UNU Osasco Hotel clearly prioritizes cleanliness, making it an excellent choice for those seeking a pristine and comfortable stay.
URBAN by UNU Osasco Hotel has garnered positive feedback overwhelmingly focused on its staff’s performance. Many guests have praised the staff for their attentiveness, politeness and excellent service, contributing significantly to the hotel’s welcoming atmosphere. Terms like "attentive," "friendly," "helpful," and "polite" frequently appear throughout the reviews with some guests even highlighting specific team members such as Natalia for their exemplary service. The staff's professionalism and readiness to assist have been noted as major strong points, enhancing overall guest experience.
Despite the glowing reviews, there are occasional mentions of areas for improvement. Some guests felt the service could be more efficient, pointing out issues like slow check-ins and a lack of strategy in staff procedures. However, these seem to be exceptions rather than the norm.
In summary, the URBAN by UNU Osasco Hotel’s staff is a key highlight for many visitors, consistently delivering a high level of hospitality and service that leaves a lasting positive impression on guests.
URBAN by UNU Osasco Hotel offers WiFi connectivity that has garnered mixed feedback from its guests. Many visitors have found the WiFi service to be great with comments highlighting efficient, very good and excellent internet connections. The ease of login and high-speed internet in the rooms have also been appreciated by several guests. However, some travelers have faced challenges with unstable internet and ineffective credentials, making it difficult to access the WiFi at times. Despite these occasional issues, there were many instances where the internet worked well, providing guests with a satisfactory online experience during their stay.
The gym at URBAN by UNU Osasco Hotel receives high praise from guests for its impressive facilities and wide range of equipment. Described as amazing and one of the best seen in a hotel, the gym provides great access and meets the needs of travelers seeking to maintain their fitness routine while on the road. Guests appreciate the well-equipped environment and the friendly, helpful instructors who are available to assist. However, it's important to note that the gym is outsourced, operates until 2pm on Saturdays and isn't open on Sundays, which could be inconvenient for some visitors. Despite this, the overall sentiment towards the gym is overwhelmingly positive, making it a standout feature of the hotel.
Visitors to the URBAN by UNU Osasco Hotel generally find the parking facilities to be excellent and ample with many noting it as great or spectacular. However, several reviews highlight that parking is charged separately and that it is not clearly mentioned in the booking process. The parking fee is R$20 per day for guests, which some consider to be expensive. Another common point is that the parking area can be tight and somewhat difficult to navigate, causing inconvenience for those with larger vehicles.
Additionally, the parking system involves self-parking, as there is no valet service available. Access from the parking lot to the hotel rooms requires going through the hotel, which some guests found inconvenient. There were also mentions of long wait times for parking payment and a desire for the parking fee to be included in the booking price.
Despite these issues, when it comes to the space and security of the parking lot, most guests seem to be satisfied. But, overall, the experience could be improved by addressing the ease of access, clarity around fees and efficiency of the payment process.
URBAN by UNU Osasco Hotel offers facilities that align well with its cost-benefit proposition. Guests have praised the excellent coffee and the perfect installation which ensures comfort. Rooms are noted for being spacious, clean and adorned with modern decorations and classic furnishings, contributing to a romantic atmosphere. The presence of Netflix and YouTube on the TV adds to the convenience. The hotel's quality is held in high regard with large rooms offering great views. The breakfast selection is recognized for its nice variety of fruits and breads. Service is responsive either via WhatsApp or in person, enhancing the overall experience. While some guests found the early check-in charge unusual, overall, the hotel is considered to meet the expectations of a four-star accommodation.
URBAN by UNU Osasco Hotel comes highly recommended for business travelers, lauded for its robust infrastructure perfectly suited to professional needs. Guests consistently praise its well-organized setup, particularly the comprehensive security measures in place. The spacious rooms and impeccable cleanliness make for a comfortable stay. The service team is noted for their excellence, contributing to a seamless experience. Many guests highlight the hotel's cost-effectiveness, deeming it the best executive accommodation for work trips. These elements collectively create an ideal environment for those visiting Osasco for work or study purposes.
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Location
Despite some minor complaints about traffic and parking inconveniences, the majority of guests appreciate the hotel's setting on a quiet street amidst a busy neighborhood in São Paulo. The location is also deemed ideal for those with business in the area, highlighting its practicality and ease of access. Whether for leisure or work, URBAN by UNU Osasco Hotel stands out for its excellent location, contributing significantly to a comfortable and convenient stay for its guests.
Breakfast
However, not all reviews were uniformly positive. Several guests pointed out inconsistencies with replenishment and the availability of certain items, such as bread and fruit. Some found the offerings insufficient and noted hard bread or unripe fruits as areas needing improvement. There were suggestions for a more diverse selection, particularly for those with dietary restrictions or allergies.
Despite these occasional critiques, the prevailing sentiment emphasizes a very good, well-served and varied breakfast experience, often exceeding expectations and setting a high standard in Osasco's hospitality scene.
Dinner
The breakfast offerings also fall short with several guests suggesting improvements and expressing a desire for more options, including cake. Unfulfilled lunch orders and simple, high-priced dishes have also been points of contention. Furthermore, some guests faced long waits for their meals, pointing out inefficiencies and unprepared staff during dinner service.
In summary, while the food quality at URBAN by UNU Osasco Hotel's restaurant is often praised, the limited options and inconsistent service indicate a need for substantial improvements in their dining services.
Rooms
Guests also appreciated the modern amenities and decor, which include well-equipped rooms with minibars and electric kettles, perfect for making a quick cup of coffee or a baby’s bottle. The hotel’s new and clean structure made a positive impression, as did its quiet environment conducive to relaxation. Reviews noted the well-ventilated rooms, excellent shower facilities and the overall luxurious feel of the accommodations.
Despite a few comments on minor improvements like acoustic conditions and the availability of certain toiletries, the general sentiment towards URBAN by UNU Osasco Hotel is overwhelmingly positive, making it a highly recommended choice for both business and leisure travelers seeking comfort and modern conveniences in Osasco.
Beds
Cleanliness
Staff
Despite the glowing reviews, there are occasional mentions of areas for improvement. Some guests felt the service could be more efficient, pointing out issues like slow check-ins and a lack of strategy in staff procedures. However, these seem to be exceptions rather than the norm.
In summary, the URBAN by UNU Osasco Hotel’s staff is a key highlight for many visitors, consistently delivering a high level of hospitality and service that leaves a lasting positive impression on guests.
Wi-Fi
Gym
Parking
Additionally, the parking system involves self-parking, as there is no valet service available. Access from the parking lot to the hotel rooms requires going through the hotel, which some guests found inconvenient. There were also mentions of long wait times for parking payment and a desire for the parking fee to be included in the booking price.
Despite these issues, when it comes to the space and security of the parking lot, most guests seem to be satisfied. But, overall, the experience could be improved by addressing the ease of access, clarity around fees and efficiency of the payment process.
4 Star
Business
No, URBAN by UNU Osasco Hotel doesn't have any pool.
No, a spa isn't available at URBAN by UNU Osasco Hotel.
No, URBAN by UNU Osasco Hotel doesn't allow dogs.
No, parking facilities aren't available at URBAN by UNU Osasco Hotel.
Yes, URBAN by UNU Osasco Hotel has a gym.
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