Authent Hotel Otaru
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Summary of reviewsAuthent Hotel Otaru provides a remarkable experience for visitors, largely due to its ideal location, excellent hospitality, and well-maintained facilities. Situated in the heart of Otaru, the hotel is within walking distance of key attractions like the Otaru Canal and bustling shopping districts, complemented by easy access to public transportation. This convenience is paired with a vibrant local environment filled with eateries and shops, enhancing the guest experience.
The hotel's breakfast offerings are highly regarded, providing a variety of delicious Western and Japanese options. Guests enjoy the Western buffet’s hearty fare, with particular praise for the beef stew and fresh bread, while the Japanese set meals include exquisite dishes like sashimi bowls. The top-floor location of the buffet offers stunning views that elevate the dining experience, despite minor comments about occasional wait times during peak hours.
Rooms at Authent Hotel Otaru are celebrated for their spaciousness and cleanliness, often surpassing expectations with stylish decor and comfortable amenities. Despite some minor notes on room size for larger groups, the accommodations cater well to most visitors, who delight in the picturesque views and comfort provided. Exceptional cleanliness throughout the hotel is a common theme in reviews, with meticulous attention to detail from the hotel's diligent staff ensuring all areas, from bathrooms to public spaces, are maintained in pristine condition.
The staff's commitment to excellent service is a defining feature of the hotel, consistently mentioned for their friendliness and professionalism. Guests feel well-cared for, whether through seamless check-ins or valuable local recommendations, reflecting a high level of hospitality. Families, in particular, find the hotel accommodating, with family-friendly amenities and a welcoming environment that make it a preferred choice for those traveling with children.
Parking options are generally appreciated, although some find the cost slightly high. The staff’s assistance ensures a smooth parking experience, despite occasional system issues and limited capacity. Guests value the hotel's convenient location for ease of exploration around Otaru.
Overall, Authent Hotel Otaru combines prime location, exceptional service, and clean, comfortable accommodations to provide a memorable stay. Its charm and attention to quality often leave guests questioning why it doesn’t exceed its four-star rating, making it a preferred choice for both short and extended visits.
Categories
The hotel's breakfast offerings are highly regarded, providing a variety of delicious Western and Japanese options. Guests enjoy the Western buffet’s hearty fare, with particular praise for the beef stew and fresh bread, while the Japanese set meals include exquisite dishes like sashimi bowls. The top-floor location of the buffet offers stunning views that elevate the dining experience, despite minor comments about occasional wait times during peak hours.
Rooms at Authent Hotel Otaru are celebrated for their spaciousness and cleanliness, often surpassing expectations with stylish decor and comfortable amenities. Despite some minor notes on room size for larger groups, the accommodations cater well to most visitors, who delight in the picturesque views and comfort provided. Exceptional cleanliness throughout the hotel is a common theme in reviews, with meticulous attention to detail from the hotel's diligent staff ensuring all areas, from bathrooms to public spaces, are maintained in pristine condition.
The staff's commitment to excellent service is a defining feature of the hotel, consistently mentioned for their friendliness and professionalism. Guests feel well-cared for, whether through seamless check-ins or valuable local recommendations, reflecting a high level of hospitality. Families, in particular, find the hotel accommodating, with family-friendly amenities and a welcoming environment that make it a preferred choice for those traveling with children.
Parking options are generally appreciated, although some find the cost slightly high. The staff’s assistance ensures a smooth parking experience, despite occasional system issues and limited capacity. Guests value the hotel's convenient location for ease of exploration around Otaru.
Overall, Authent Hotel Otaru combines prime location, exceptional service, and clean, comfortable accommodations to provide a memorable stay. Its charm and attention to quality often leave guests questioning why it doesn’t exceed its four-star rating, making it a preferred choice for both short and extended visits.
Family Friendly Hotel
This hotel is listed as one of the top family hotels in Otaru.
Romantic Hotel
Located in a historic building in Otaru, offering a charming and romantic atmosphere. Features comfortable rooms and convenient access to Otaru's attractions.
Hotel near Nightlife Spots
Close to Otaru's attractions, this hotel is near Renga Alley, which offers a variety of dining options. It provides a convenient base for exploring Otaru's nightlife.
Hotel with Parking
Authent Hotel Otaru offers parking facilities for guests. The hotel provides a secure location for vehicles, adding to the overall convenience and satisfaction of guests.
Accessible Hotel
Authent Hotel Otaru offers an accessible twin room that is 37 square meters, ensuring a comfortable stay for guests with accessibility requirements.
4-Star Hotel
This hotel provides a very good experience with its elegant design and comfortable accommodations. It is well-located and offers a high standard of service.
Hotel for Honeymoon
Business Hotel
Guest Reviews
Authent Hotel Otaru boasts a prime location in the heart of Otaru, drawing praise for its exceptional convenience. Situated approximately a 5 to 10-minute walk from Otaru Station, the hotel is ideally positioned for seamless exploration of the city's key attractions. Guests frequently highlight its proximity to the scenic Otaru Canal, bustling shopping streets, and the vibrant downtown restaurant scene. The hotel also enjoys easy access to local buses and JR train services, making transportation hassle-free for visitors.
The surrounding area is illuminated by various shops and eateries, enhancing the ease of movement and creating a lively atmosphere. The presence of a LAWSON convenience store and numerous dining options just steps away adds to the hotel's appeal, offering guests a blend of comfort and accessibility. Notably, the location allows for easy walking to the Otaru Canal and nearby attractions, making it an excellent choice for travelers keen on sightseeing and enjoying the local culture. The well-maintained hotel, complemented by spacious and clean rooms, ensures a comfortable stay with a friendly and professional staff. Overall, Authent Hotel Otaru stands out as a centrally-located hub for discovering the charming offerings of this picturesque city.
At Authent Hotel Otaru, breakfast is a standout feature, often praised for its delicious offerings and variety. Guests can choose between a Western-style buffet and traditional Japanese cuisine, both of which receive high marks. The Western buffet includes options like a highly recommended beef stew and freshly baked bread, which guests describe as especially tasty. The Japanese breakfast is served as a set meal, featuring items like a beautiful sashimi bowl with miso soup, and is generally considered delicious, albeit with a call for more variety.
The breakfast experience is enhanced by the buffet's location on the top floor, offering perfect views that complement the dining experience. Families particularly appreciate the wide array of options available, making it a hit with children. Cleanliness and quality are notable, with many items made from locally sourced ingredients.
The bakery on the first floor, Ondine, also garners attention for its delightful chocolate croissants and pastries, providing an alternative breakfast option for guests. While some mention the breakfast as a bit pricey, others highlight the value, especially when the breakfast ticket can be used as a coupon at other hotel facilities.
A few points of feedback include the long wait times due to crowded breakfast restaurants and limited options for children's meals. Nonetheless, guests seem to relish the breakfast offerings, frequently mentioning the quality and taste, and expressing satisfaction with both the Western and Japanese options available.
At Authent Hotel Otaru, guests consistently appreciate the comfortable and clean rooms, highlighting their spaciousness as a standout feature. Many visitors found the rooms larger than expected for Japanese standards and praised the stylish and pleasant decor. The accommodations offer excellent amenities, and the cleanliness often exceeds expectations, with bedding that contributes to a comfortable sleeping experience. Although some rooms were noted as slightly cramped for larger parties, the overall room size caters well to the needs of most travelers. The hotel’s prime location near the station and picturesque views, particularly of the Otaru Canal and Port, are additional advantages. Despite the hotel's slightly dated interior, the well-maintained and luxurious feel continues to impress. Guests frequently emphasize their satisfaction with the thorough room cleaning and the relaxing in-room atmosphere, making it a preferred choice for return visits to the area.
At Authent Hotel Otaru, guests often highlight the level of comfort experienced with the beds, frequently praising the cozy and soft pillows that enhance their sleep quality. The beds themselves receive high marks for being comfortable, featuring very comfortable mattresses that contribute to a restful night. Many guests find the rooms to be spacious, accommodating triple arrangements with ease, and others appreciate the larger beds that compare favorably to accommodations in nearby Sapporo. Despite a few concerns about room size and varying bed firmness—ranging from slightly hard to a bit too soft—the overall consensus is positive regarding bedding quality. The inclusion of completely covered duvet covers adds an extra layer of satisfaction, and the spacious bathtubs provide an added touch of relaxation. Overall, the hotel manages to deliver a commendable sleeping experience, with comfort at its core.
Authent Hotel Otaru stands out for its exceptional cleanliness and comfort, providing a consistently positive experience for its guests. Visitors frequently highlight the hotel's spotless conditions, noting that both the rooms and public areas are meticulously maintained. The hotel's cleaning staff garners praise for their thoroughness, ensuring spaces feel fresh and tidy from the spacious bathrooms to the guest rooms themselves. Despite the building's slightly older decor, the facilities are kept in pristine condition, leaving guests with a lasting impression of care and attention to detail. Complemented by friendly staff and a convenient location near the train station, the hotel offers an inviting atmosphere with its clean and comfortable accommodations. Whether it's in the well-kept public baths or the pleasantly spacious room sizes offered by Japanese standards, guests appreciate the superb cleanliness that contributes to a pleasant and welcoming stay.
Authent Hotel Otaru shines with its exceptional staff, who are consistently highlighted as one of the hotel's standout attributes. Guests frequently note the team's friendliness and eagerness to assist, even overcoming language barriers with professionalism and warmth. The front desk staff are often mentioned for their politeness and attentiveness, ensuring a smooth and welcoming check-in process, while housekeeping and reception members are praised for their pleasant demeanor and readiness to help. Particular staff members, like Mr. Cheong, receive special acknowledgments for going above and beyond, illustrating the personalized service that guests appreciate. In every interaction, the hotel's personnel exhibit a high level of hospitality, making guests feel at home. Whether providing thoughtful responses, guiding guests with local recommendations, or accommodating early check-ins, the staff's commitment to excellent service is a defining feature of the hotel stay, leading to an overall satisfying experience.
Authent Hotel Otaru offers various parking options that leave mixed but generally positive impressions on its guests. The hotel's onsite parking is considered convenient, especially with its multi-story setup, although it comes at a cost. Prices for parking range from ¥1,000 to ¥1,500 per day, which some guests find relatively high compared to nearby public alternatives. Despite the cost, the parking facility is appreciated for its automated system and the helpful and friendly staff who guide guests through their parking options, ensuring ease of access for those looking to park temporarily or for the duration of their stay.
Guests mentioned that while the parking system is typically efficient, there have been occasional mechanical issues that caused delays. The capacity of the parking lot can also be limited, prompting some guests to seek alternative parking solutions in the vicinity. Despite these challenges, the hotel's strategic location allows visitors easy access to local attractions, adding to the overall convenience of staying there. With a lively staff ensuring a smooth parking experience, guests feel well-assisted as they explore Otaru.
Authent Hotel Otaru seems to be a delightful destination for families seeking a comfortable and stress-free stay. The staff's friendly and warm demeanor enhances the overall relaxing experience for guests, making them feel welcome from check-in to check-out. An attractive feature for parents is the hotel's consideration for their little ones, offering amenities like a cot and a charming kids' amenity pack. Families will find the spacious rooms and cleanliness of the facilities to be satisfying. Kids can enjoy simple pleasures like playing games in the lobby, adding to the laid-back atmosphere. The hotel's strategic location, close to markets, the station, and the canal, is perfect for family explorations. Guest reviews emphasize how convenient and accommodating the hotel is for family travelers, with many expressing a desire to return, underlining its suitability for families with young children.
Authent Hotel Otaru impresses with its meticulous attention to detail, leaving guests eager for a return visit. Many wonder why its rating doesn't exceed four stars, given the high caliber of service and overall quality evident throughout. As a long-established hotel, it gracefully showcases its charm in numerous aspects. Despite the somewhat narrow view from the windows and the large public bath, the hotel's beauty is unmistakable. The lobby and rooms offer a sense of luxury, helping the hotel maintain a posh ambiance without being overly priced. Authent Hotel Otaru stands as a delightful choice for those seeking a four-star experience or beyond.
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Location
The surrounding area is illuminated by various shops and eateries, enhancing the ease of movement and creating a lively atmosphere. The presence of a LAWSON convenience store and numerous dining options just steps away adds to the hotel's appeal, offering guests a blend of comfort and accessibility. Notably, the location allows for easy walking to the Otaru Canal and nearby attractions, making it an excellent choice for travelers keen on sightseeing and enjoying the local culture. The well-maintained hotel, complemented by spacious and clean rooms, ensures a comfortable stay with a friendly and professional staff. Overall, Authent Hotel Otaru stands out as a centrally-located hub for discovering the charming offerings of this picturesque city.
Breakfast
The breakfast experience is enhanced by the buffet's location on the top floor, offering perfect views that complement the dining experience. Families particularly appreciate the wide array of options available, making it a hit with children. Cleanliness and quality are notable, with many items made from locally sourced ingredients.
The bakery on the first floor, Ondine, also garners attention for its delightful chocolate croissants and pastries, providing an alternative breakfast option for guests. While some mention the breakfast as a bit pricey, others highlight the value, especially when the breakfast ticket can be used as a coupon at other hotel facilities.
A few points of feedback include the long wait times due to crowded breakfast restaurants and limited options for children's meals. Nonetheless, guests seem to relish the breakfast offerings, frequently mentioning the quality and taste, and expressing satisfaction with both the Western and Japanese options available.
Rooms
Beds
Cleanliness
Staff
Parking
Guests mentioned that while the parking system is typically efficient, there have been occasional mechanical issues that caused delays. The capacity of the parking lot can also be limited, prompting some guests to seek alternative parking solutions in the vicinity. Despite these challenges, the hotel's strategic location allows visitors easy access to local attractions, adding to the overall convenience of staying there. With a lively staff ensuring a smooth parking experience, guests feel well-assisted as they explore Otaru.
Family
4 Star
No, Authent Hotel Otaru doesn't have any pool.
No, a spa isn't available at Authent Hotel Otaru.
No, Authent Hotel Otaru doesn't allow dogs.
Yes, parking facilities are available at Authent Hotel Otaru.
No, Authent Hotel Otaru doesn't have a gym.
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