Hotels, Guesthouses, Hostels, Lodges in Otaru

Otaru Asari Classe Hotel

Hotel in Otaru

7.8

Good

From $86

$

Info

Asari Classe Hotel is located in Hokkaido's beautiful port city of Otaru and is the epitome of warmth and cosiness. With charming decoration and an abundance of activities to enjoy, guests can get immersed in the unique culture of the Japanese north and indulge in sumptuous local cuisine, relaxing hot springs and astonishing natural landscape.

Summary of reviewsOtaru Asari Classe Hotel is celebrated for its excellent location and serene setting, ideal for ski enthusiasts and nature lovers. Situated conveniently near ski resorts like Asari Ski Resort, the hotel offers a peaceful retreat surrounded by mountains and forests. The proximity to ski lifts and the shuttle service further add to the convenience for those indulging in snowy adventures. Guests appreciate the quiet village atmosphere, complemented by walking trails, despite the slightly remote area that necessitates meal planning due to limited dining options nearby.

The hotel's breakfast garners praise for its emphasis on Japanese cuisine, offering a rich and varied buffet that delights guests with specialties such as squid and octopus sashimi, and a range of satisfying options like Hokkaido milk and curry rice. The breakfast area, with its scenic view, enhances the dining experience, although some guests note a limited selection for Western tastes. Dinner is similarly commended, blending Japanese and Western styles with artistic presentation, though some find the menu repetitive after a few nights.

Rooms stand out for their spaciousness and cleanliness, ideal for families or those seeking comfort. Large windows provide scenic views, and some rooms feature private outdoor baths, adding a luxurious touch. While the facilities may show some age, guests appreciate the friendly and efficient service, noting the responsiveness of the staff who readily address concerns, including room upgrades for air conditioning issues.

Cleanliness is emphasized throughout the hotel, with guests noting the well-maintained rooms and facilities, including the hot springs and bathing areas. The staff is lauded for their friendliness and professionalism, with many guests noting their courteous and attentive service, which leaves a favorable impression. The hotel's spa and hot springs provide a rejuvenating experience, especially the open-air baths, offering a tranquil setting enhanced by falling snowflakes.

Families find the hotel especially accommodating, with spacious rooms, children's dining options, and various entertainment facilities like hot springs, pools, squash, and table tennis. The hotel provides thoughtful touches, such as morning shuttles to Otaru station, ensuring families enjoy a comfortable and convenient stay. For ski enthusiasts, the hotel's location offers easy access to nearby ski resorts, with views of the ski slopes adding to the appeal.

The beds receive mixed reviews, but many guests find them comfortable, appreciating the spaciousness and variety of bedding options. Despite some feedback about firmness, the hotel offers configurations to suit different preferences.

Overall, Otaru Asari Classe Hotel is recognized for its comfortable and spacious accommodations, magnificent structure, and welcoming atmosphere. Guests consistently appreciate its value, service, and memorable experiences, making it a highly recommended choice for travelers seeking both leisure and adventure.
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Hotel near Golf Courses

Hotel near Ski Resorts

Hotel for Honeymoon

Dormy Inn Premium Otaru

Hotel in Otaru

8.4

Very Good

From $73

$

Info Summary of reviewsDormy Inn Premium Otaru is highly praised for its exceptional location, situated directly in front of Otaru JR Station. This prime positioning offers easy access to nearby attractions such as canals, markets, shops and eateries, making it a convenient base for sightseeing. Guests also appreciate the nearby amenities including a Don Quijote store and Sankaku Market and the strategic location opposite the bus terminal enhances connectivity for exploring further destinations.

The hotel's breakfast is a standout feature, offering a sumptuous buffet that includes fresh seafood like sashimi and salmon roe, along with a variety of Japanese and Western dishes. Many visitors commend the luxurious and diverse selection, despite noting that the breakfast area can sometimes be crowded and pricey. Additionally, the complimentary late-night dining options, including delicious ramen and soba served in the evening, along with free ice cream and Yakult after enjoying the hot springs, add a comforting and homely touch to the stay.

While rooms at Dormy Inn Premium Otaru are consistently described as clean and well-maintained, they are often noted to be small and somewhat outdated. The retro Taisho-Showa style decor and functional amenities are appreciated by some, though issues like dim lighting and lack of sufficient charging outlets are occasionally mentioned. Cleanliness throughout the hotel, including the onsen facilities, is generally high but can sometimes fall short in specific areas.

Guests frequently highlight the friendliness and helpfulness of the staff, who provide smooth and welcoming service. Although there are a few reports of less enthusiastic service, the overall sentiment is positive, particularly regarding the staff's ability to communicate in English and their prompt assistance with various needs.

The hotel's WiFi service is lauded for its stability and speed, though some guests experience occasional connection issues. Parking options, while secure and convenient, come at a relatively high cost and can be challenging to locate. The beds receive mixed reviews with high praise for the pillows but concerns about the size and comfort of the mattresses.

In summary, Dormy Inn Premium Otaru combines exceptional location and a delightful culinary experience with comfortable amenities and friendly service. Although the rooms and certain facilities may benefit from updates, the overall value for money and conveniences such as proximity to transportation and key attractions make it a preferred choice for many travelers.
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Hotel with Parking

Accessible Hotel

3-Star Hotel

Hotel Neu Schloss Otaru

Hotel in Otaru

8.4

Very Good

From $138

$

Info Summary of reviewsHotel Neu Schloss Otaru offers an exceptional retreat with breathtaking views, culinary delights, and outstanding service. Perched on a cliffside, the hotel's location provides stunning vistas of the sea and Shukutsu coastline, making it an ideal spot for witnessing mesmerizing sunsets and sunrises. Despite being a bit removed from Otaru's city center, the tranquil and scenic setting, along with a complimentary shuttle service, ensures ease of access and a peaceful ambiance for guests.

The hotel's dining experiences receive high praise, with both breakfast and dinner being standout features. The breakfast offers a delightful Japanese-style buffet with occasional menu rotations to keep the experience fresh. The serene atmosphere and attention to detail in service enhance the dining experience. Dinner, in particular, is lauded for its creative and luxurious four-course meals, with the French courses and the Shiribeshi Cotriado dish earning notable commendations for taste and presentation.

Rooms are a haven of comfort and luxury, characterized by awe-inspiring views of the mountains and Pacific Ocean. Guests appreciate the spaciousness and comfort of the accommodations, complete with large, cozy beds and private onsens with scenic views. Despite some decor being slightly dated, the classic charm and cleanliness contribute to a relaxing stay, underscored by modern amenities.

Cleanliness is maintained to a commendable standard throughout the hotel, with common areas and rooms receiving praise for their immaculate condition. The hotel’s rustic charm is complemented by a serene atmosphere, offering a calm escape. Although there are minor issues such as dim lighting or occasional insects, the quaint environment consistently provides a peaceful retreat.

The staff at Hotel Neu Schloss Otaru are exemplary, known for their helpful and friendly demeanor. From check-in to the dining experiences, the staff’s warmth and attentiveness significantly enhance the overall guest experience. Despite language barriers, the team communicates effectively, ensuring that every guest feels welcomed and valued.

Overall, Hotel Neu Schloss Otaru is celebrated for its scenic location, superb dining, comfortable accommodations, and exceptional service, making it an appealing choice for travelers seeking a serene and memorable getaway.
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Hotel for Honeymoon

Family Friendly Hotel

Hotel with Free Wi-Fi

Hotel Sonia Otaru

Hotel in Otaru

8.1

Very Good

From $70

$

Info Summary of reviewsHotel Sonia Otaru consistently receives high praise for its prime location with its proximity to the Otaru Canal being a standout feature. Guests appreciate the picturesque canal views accessible directly from their rooms and the convenience of being close to major attractions, shopping streets and the Otaru station, making it ideal for sightseeing and exploration on foot. The location is particularly appealing for family strolls and photography.

Breakfast offerings at Hotel Sonia Otaru are highly lauded for their quality and variety. The breakfast buffet features fresh ingredients and dishes rich in local flavors, including seafood specialties that reflect Otaru's culinary character. The transformation of the breakfast room into a nice restaurant in the evening adds to the charm. Despite a few mentions of a lack of variety, the extensive and satisfying breakfast experience is cited as a great value for the price with the stunning canal views enhancing the morning meal.

Dining at the on-site restaurant receives positive reviews, particularly for the delicious sushi and well-presented dishes. The sushi and grill dinner set menu is noted for its excellent flavor and value. However, some guests report difficulties in making dinner reservations.

Regarding the rooms, guests appreciate the spaciousness, cleanliness and lovely canal views from the rooms facing the Otaru Canal. Larger rooms, including triple rooms and suites, are highlighted for their comfort and suitability for families. While there are some criticisms about outdated furniture, musty smells and the condition of certain facilities, many guests find the rooms comfortable and charming.

The hotel's cleanliness receives mixed reviews. While the public facilities and baths are generally clean and well-maintained, some guests mention issues with dust, dirty windows and older aspects that need better upkeep. The overall cleanliness of the rooms and daily maintenance by the staff are positively noted, albeit with some areas needing attention.

Staff service at Hotel Sonia Otaru is highly praised for friendliness, attentiveness and helpfulness. The front desk and concierge receive commendations for their excellent service, contributing to a pleasant and welcoming atmosphere. However, there are occasional mentions of unenthusiastic service, particularly regarding activities outside the hotel.

The Wi-Fi service at the hotel is a significant area needing improvement, as many guests report slow speeds, unreliable connections and overall poor performance. Conversely, the parking situation is also a mixed experience. The limited on-site parking, which comes with a fee, often requires guests to seek alternative nearby options. While these alternatives are generally reasonably priced, the search for parking can be frustrating during busy periods.

For families, the hotel offers spacious rooms and a family-friendly atmosphere with convenient amenities like separate shower and toilet setups. However, limited parking and some outdated facilities can pose challenges. Finally, the beds at Hotel Sonia Otaru receive mixed reviews; while many find them comfortable and sturdy, issues with bed sheets, pillow comfort and room size affect the overall sleep quality for some guests.

In summary, Hotel Sonia Otaru excels in its prime location, quality breakfast and dining experiences and friendly staff, making it a favorable choice for visitors. Nonetheless, improvements in Wi-Fi service, parking arrangements and room updates, including cleanliness, would further enhance the overall guest experience.
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Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Parking

EV charging stations

Hotel Torifito Otaru Canal

Hotel in Otaru

8.4

Very Good

From $70

$

Info Summary of reviewsHotel Torifito Otaru Canal is highly regarded for its exceptional location, which is close to the iconic Otaru Canal and numerous local attractions, dining options and shopping streets. The proximity to JR Otaru Station enhances its convenience, making it ideal for travelers keen on exploring the city and its surroundings.

The breakfast service at the hotel is praised for its delicious variety and use of local ingredients. Guests appreciate the mix of Japanese and Western dishes, although the breakfast area can sometimes feel cramped. The quality of the food, combined with the friendly staff, creates a generally positive dining experience to start the day.

While the hotel does not offer dinner service, its prime location near various dining establishments is a significant advantage. Staff are helpful with recommendations and reservations and guests enjoy exploring the local cuisine, despite occasional crowding and wait times at popular spots.

Guest rooms are well-maintained and stylishly designed, often described as clean and comfortable with modern amenities such as bathtubs and multiple USB ports. Though some standard rooms may feel small, larger family rooms and special features, like sliding doors to block cold air, add to the overall comfort and appeal.

The hotel consistently impresses with its immaculate cleanliness, extending from guest rooms to common areas and the well-maintained public bath. The staff’s friendliness and professionalism are frequently highlighted, contributing to a welcoming atmosphere and excellent service throughout.

Free Wi-Fi is available with many guests finding it reliable and fast, though there are occasional reports of connectivity issues.

For families, the hotel offers thoughtful amenities like bunk beds, exclusive child items and a welcoming atmosphere, making it an excellent choice for family stays. The large public bath and convenient location add to the appeal for families exploring the area.

The beds generally receive positive feedback for their comfort, though preferences on firmness vary. The thoughtful provision of pajamas and the high standard of room cleanliness enhance the overall resting experience.

Providing a reliable three-star experience, Hotel Torifito Otaru Canal stands out for its value, cleanliness and comfort. It is particularly well-suited for budget-conscious travelers with basic amenities that meet expectations for this category, despite some limitations like parking fee policies and occasional room size constraints.

For business travelers, the hotel offers practical amenities such as spacious desks and multiple USB ports, contributing to a conducive work environment. The efficient staff service and modern design cater well to business needs, ensuring a comfortable and productive stay.

Overall, Hotel Torifito Otaru Canal provides a satisfying and cost-effective experience, thanks to its excellent location, attentive service, clean facilities and thoughtful amenities for both families and business travelers.
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Family Friendly Hotel

Hotel with Free Wi-Fi

Business Hotel

Otaru Geihinkan

Hotel in Otaru

9.2

Excellent

From $74

$

Info Categories

Small Hotel

Hotel for Honeymoon

Family Friendly Hotel

Stay's OTARU

Hotel in Otaru

9.1

Excellent

$

Info Summary of reviewsStay's OTARU in the vibrant city of Otaru offers a delightful blend of comfort and convenience, earning high praise for its central location, spacious accommodations, and exceptional staff. Positioned near key attractions like the Otaru Canal and the Music Box Museum, the hotel provides an ideal base for exploring local culture and sights. The property's slightly elevated setting offers guests beautiful views and a serene environment, perfect for those seeking tranquility.

Guests consistently commend the spacious and well-equipped rooms designed for longer stays, complete with modern amenities such as kitchens and laundry facilities. The cleanliness and modernity of the establishment add to the appeal, with sparkling interiors and a quiet atmosphere contributing to a relaxing stay. Thoughtful touches, like tatami mats and spacious bathrooms, further enhance guest comfort.

The staff at Stay's OTARU are frequently celebrated for their friendliness and attentiveness. From a smooth check-in process to helping with practical needs and thoughtful gestures like cleaning guests' cars, the team goes above and beyond to ensure a memorable experience. The hotel's ample parking facilities, including a private lot and free parking options, are particularly convenient for self-driving travelers.

Families find Stay's OTARU especially accommodating, with large rooms that comfortably accommodate groups of 4 to 6, making it a perfect choice for extended stays. The variety of comfortable bed options caters to diverse preferences, ensuring a restful night's sleep after a day of exploration.

Overall, Stay's OTARU offers a high cost-performance value with its blend of spacious, clean accommodations, prime location, and outstanding service, leaving guests with a positive and memorable impression of their stay in this charming Japanese city.
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Family Friendly Hotel

Hotel with Free Wi-Fi

Hotel with Parking

Authent Hotel Otaru

Hotel in Otaru

8.5

Very Good

From $79

$

Info Summary of reviewsAuthent Hotel Otaru provides a remarkable experience for visitors, largely due to its ideal location, excellent hospitality, and well-maintained facilities. Situated in the heart of Otaru, the hotel is within walking distance of key attractions like the Otaru Canal and bustling shopping districts, complemented by easy access to public transportation. This convenience is paired with a vibrant local environment filled with eateries and shops, enhancing the guest experience.

The hotel's breakfast offerings are highly regarded, providing a variety of delicious Western and Japanese options. Guests enjoy the Western buffet’s hearty fare, with particular praise for the beef stew and fresh bread, while the Japanese set meals include exquisite dishes like sashimi bowls. The top-floor location of the buffet offers stunning views that elevate the dining experience, despite minor comments about occasional wait times during peak hours.

Rooms at Authent Hotel Otaru are celebrated for their spaciousness and cleanliness, often surpassing expectations with stylish decor and comfortable amenities. Despite some minor notes on room size for larger groups, the accommodations cater well to most visitors, who delight in the picturesque views and comfort provided. Exceptional cleanliness throughout the hotel is a common theme in reviews, with meticulous attention to detail from the hotel's diligent staff ensuring all areas, from bathrooms to public spaces, are maintained in pristine condition.

The staff's commitment to excellent service is a defining feature of the hotel, consistently mentioned for their friendliness and professionalism. Guests feel well-cared for, whether through seamless check-ins or valuable local recommendations, reflecting a high level of hospitality. Families, in particular, find the hotel accommodating, with family-friendly amenities and a welcoming environment that make it a preferred choice for those traveling with children.

Parking options are generally appreciated, although some find the cost slightly high. The staff’s assistance ensures a smooth parking experience, despite occasional system issues and limited capacity. Guests value the hotel's convenient location for ease of exploration around Otaru.

Overall, Authent Hotel Otaru combines prime location, exceptional service, and clean, comfortable accommodations to provide a memorable stay. Its charm and attention to quality often leave guests questioning why it doesn’t exceed its four-star rating, making it a preferred choice for both short and extended visits.
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Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Grand Park Otaru

Hotel in Otaru

8.2

Very Good

From $69

$

Info Summary of reviewsGrand Park Otaru is celebrated for its excellent location, conveniently attached to Otaru Chikko Station and Aeon Mall, making it a hub of accessibility and convenience. Guests appreciate the easy access to the JR station through a pedestrian overpass and shopping mall, providing shelter from weather conditions. The location also offers an accessible route to the famous Otaru Canal and serves as a strategic base for exploring nearby resorts and the broader area.

Breakfast at the hotel is well-regarded with a delicious and varied buffet that features fresh ingredients. Guests enjoy the added touch of harbor views during their meal and the attentive staff further enhance the dining experience. While some guests suggest a need for more variety, particularly for children, the overall feedback is positive with many noting it as a great start to their day.

The rooms at Grand Park Otaru are praised for their spaciousness and stunning views. Guests frequently highlight the ample room size, cleanliness and beautiful ocean vistas as key aspects of their stay. The harbor-facing rooms are particularly noted for their tranquility, offering a serene environment that significantly enhances the guest experience.

Cleanliness is a notable strength at Grand Park Otaru. Despite the hotel's age, visitors consistently commend the well-maintained rooms and common areas. The housekeeping staff are meticulous, ensuring neat and orderly accommodations with spacious bathrooms contributing to the overall comfort. The polite and friendly nature of the staff, both in the lobby and breakfast restaurant, further elevates the hotel experience.

The staff at Grand Park Otaru receive high praise for their kindness, professionalism and attentiveness. Many visitors describe the team as friendly, knowledgeable and well-trained, creating a welcoming atmosphere. Special touches for occasions and exceptional service, whether offering assistance or warm greetings, significantly enhance the guest experience.

The parking situation at the hotel is mixed with guests appreciating the convenience of private covered and underground parking. However, the high parking fees and occasional mentions of a dusty parking area suggest there is room for improvement in cost performance and cleanliness. Despite these issues, the convenience of the parking arrangement remains a notable benefit.

Overall, Grand Park Otaru is highly regarded for its excellent location, spacious and clean rooms, delightful breakfast and exceptional staff service, making it a desirable choice for many travelers.
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Family Friendly Hotel

Hotel with Parking

Accessible Hotel

Hotel Nord Otaru

Hotel in Otaru

8.4

Very Good

From $60

$

Info Summary of reviewsHotel Nord Otaru draws acclaim for its exceptional location, strategically positioned across from the iconic Otaru Canal. This prime spot facilitates easy exploration of local attractions such as Sakaimachi Street, renowned for its charming shops and dining options. Guests are consistently impressed by the hotel's scenic waterfront views and convenient proximity to JR Otaru Station, making it an ideal base for sightseeing and soaking in the local culture.

The hotel boasts a delightful breakfast experience, with guests applauding the diverse and delectable selection that features both Japanese and Western dishes. Unique offerings, such as seafood rice bowls and Hokkaido milk pudding, add an authentic touch to the breakfast buffet, which is noted for its quality and variety. The scenic backdrop of the Otaru Canal enhances the dining experience, set in a calm and pleasant atmosphere.

Although the hotel lacks an in-house dinner service, the onsite restaurant provides picturesque views and delicious seafood, albeit with early closing hours. Guests are encouraged to explore nearby dining options, which are plentiful and conveniently located. The rooftop bar offers a relaxing spot to enjoy evening drinks against the backdrop of the town's serene views.

The spacious and clean rooms are another highlight, with many offering beautiful views of the canal or sea. Guests appreciate the comfortable accommodations, particularly the practical features like separate bathroom and toilet arrangements. A few occasional issues are mentioned, such as the softness of some beds and street noise, but these are generally outweighed by the positive aspects of the room offerings.

Cleanliness and exceptional service are consistently noted, with the staff receiving high praise for their friendliness and helpfulness. Their attentiveness and proficiency in English enhance the overall guest experience, making for a pleasant and satisfying stay.

Families find Hotel Nord Otaru well-suited for their needs, with spacious rooms and thoughtful amenities like additional beds and board games. The hotel's convenient location and welcoming atmosphere make it a great choice for family getaways.

While the Wi-Fi could be improved and certain amenities modernized, the hotel's unique blend of modern and old-world architecture, excellent location, and good customer service contribute to a memorable experience. The romantic setting, with beautiful canal views and a serene atmosphere, makes Hotel Nord Otaru an attractive destination for couples seeking a special getaway.

Overall, Hotel Nord Otaru offers a pleasant blend of convenience, comfort, and scenic beauty, providing guests with a memorable stay in this charming town.
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Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

ALPHABED INN 小樽駅前

Hotel in Otaru

8.8

Excellent

$

Info Categories

Hotel with Free Wi-Fi

Business Hotel

Small Hotel

UNWIND HOTEL & BAR OTARU

Hotel in Otaru

8.9

Excellent

From $76

$

Info Summary of reviewsUNWIND HOTEL & BAR OTARU receives high accolades for its outstanding combination of location, amenities and overall guest experience. Situated in a prime position, the hotel offers easy access to iconic sites such as the Otaru Canal, Otaru Station and various cultural attractions. Its central location ensures guests can effortlessly explore popular tourist spots, vibrant shopping streets and a plethora of restaurants and souvenir shops.

Guests frequently commend the hotel's breakfast, highlighting its delicious offerings and exquisite high tea-style presentation. Freshly baked scones and aesthetically pleasing morning tea sets add a unique and satisfying start to the day. Dinner at the hotel is equally praised with high-quality, delicious meals often featuring Western cuisine with French influences. The complimentary wine service in the evening is a delightful addition, enhancing the overall dining experience.

The rooms at UNWIND HOTEL & BAR OTARU are described as clean, stylish and comfortable with high ceilings and thoughtful designs that create an open and luxurious atmosphere. Though some rooms might feel compact, particularly those designed for larger groups, the cleanliness and aesthetic appeal are consistently highlighted.

Cleanliness throughout the hotel is another strong point with guests noting the well-maintained facilities and thorough cleaning staff. The hotel maintains a tidy and comfortable atmosphere, contributing to a pleasant overall stay.

The staff's exceptional service and hospitality are repeatedly praised. Guests describe the team as kind, helpful and polite, ensuring a welcoming environment from check-in to departure. The staff's responsiveness and attentiveness further enhance the stay, leaving guests feeling well-cared for and eager to return.

Parking, although limited to only five spaces, does pose some challenges, but those without vehicles find it a non-issue. Planning ahead for parking if traveling by car is recommended.

Comfortable beds and cozy accommodations are notable features, though bed size varies and may affect comfort for some guests. Larger beds typically receive more favorable reviews, contributing to restful sleep.

Overall, UNWIND HOTEL & BAR OTARU offers great value in its 3-star setting, particularly praised for a 6-person loft room, excellent facilities, dining options and a welcoming atmosphere. The hotel's distinctive architecture and prime location enhance its appeal, making it a favored choice for repeat visits and particularly popular among female travelers.
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Hotel with Parking

3-Star Hotel

小樽旅亭蔵群

Ryokan in Otaru

9.4

Excellent

From $772

$

Info

As one of the leading small and boutique hotels in Hokkaido, Kuramure hotel aims to offer the most luxurious and outstanding accommodation to its guests. Boasting simple yet elegant rooms, relaxing hot springs, exquisite dining options and a beautiful location, the hotel is sure to astonish all guests and make them want to return again and again.

Categories

Boutique-style Ryokan

Luxury Ryokan

Ryokan near Ski Resorts

OMO5 Otaru by Hoshino Resorts

Hotel in Otaru

8.4

Very Good

$

Info Summary of reviewsOMO5 Otaru by Hoshino Resorts is highly regarded for its prime location, offering guests easy access to Otaru's iconic attractions such as the Otaru Canal and Sakaimachi shopping street. The hotel is surrounded by vibrant restaurants, bars, and local shops, making it an ideal base for exploration. Guests praise the convenient access to public transport, including Otaru Station, despite the minor challenge of carrying luggage in snowy weather. This central location, combined with attentive staff, provides a satisfying experience for both leisure and business travelers.

The breakfast offerings at the hotel are a standout feature, with guests frequently mentioning the delicious and lavish array of dishes available. The buffet includes Japanese and Spanish options, such as sushi parfait and churros, in a stylish and spacious dining area. The exceptional service and rich culinary experience are noted as worthwhile by guests, despite the higher cost.

Guests consistently commend the hotel for its cleanliness and comfort. The rooms, set in a charming Taisho era décor within an old bank building, offer a blend of historical ambiance and modern amenities. They are spacious, well-equipped, and maintain a relaxing atmosphere. The comfortable beds and modern bathroom facilities are frequently highlighted, with ample space for luggage storage.

The hotel's cleanliness is further emphasized by spotless bathrooms and well-maintained facilities, complemented by polite and friendly staff. Their ability to communicate in multiple languages ensures smooth interactions and enhances the sense of hospitality. The staff's eagerness to assist, whether through facilitating wheelchair access or helping guests capture memories, contributes to a pleasant atmosphere.

Guests consistently report sleeping comfortably on the hotel's beds, noting their firmness and cleanliness as contributing factors to a restful experience. While a rare observation mentions minor cleaning issues, the overall sentiment emphasizes the comfort and cleanliness of the bedding.

Overall, OMO5 Otaru by Hoshino Resorts offers a clean, comfortable, and cozy environment, making it an attractive choice for travelers visiting Otaru. Its excellent location, combined with top-notch facilities and attentive staff, ensures guests have a memorable stay.
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Family Friendly Hotel

Hotel with Free Wi-Fi

3-Star Hotel

Opopo home 竜宮店

Guest House in Otaru

9.0

Excellent

From $73

$

Info Summary of reviewsOpopo Home 竜宮店 offers a delightful retreat in the charming town of Otaru, providing an excellent base for exploring the area's attractions while maintaining a peaceful distance from bustling areas. With its prime location just a short walk from the iconic Otaru Canal and other notable spots, guests enjoy the convenience of nearby parking and easy access to a train station, making it an ideal choice for those wishing to explore Hokkaido further. The guest house is renowned for its warm hospitality, with staff praised for their attentiveness and ability to make guests feel well-cared-for, adding a personal touch to enhance the travel experience.

Rooms at Opopo Home 竜宮店 are spacious, well-appointed, and consistently noted for their cleanliness and comfort. The cozy decor creates a warm, inviting atmosphere that complements the serene surroundings, with snow scenery providing a magical view. Guests appreciate the amenities, including large beds, tatami and futon setups, microwaves, fridges, TVs, and heaters, ensuring a comfortable stay. While shared bathrooms could benefit from improved sound insulation, they are recognized for their outstanding cleanliness.

The hotel’s cleanliness is a standout feature, with both common areas and individual rooms maintained to high standards, offering a tidy and comfortable environment. The sleeping arrangements, particularly the beds and futons, are frequently commended for their comfort, ensuring guests have a restful stay. Opopo Home 竜宮店 combines comfort, convenience, and charm, making it a beloved choice for travelers seeking a tranquil yet accessible haven in Otaru.
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Small Guest House

Guest House for Honeymoon

Tabist THE GREEN OTARU

Hotel in Otaru

6.4

Rated

From $43

$

Info Summary of reviewsTabist THE GREEN OTARU is highly praised for its prime location in the heart of Otaru, making it exceptionally convenient for travelers. Situated close to JR Otaru Station, the hotel provides easy access to major transportation hubs and popular attractions such as the Otaru Canal, Triangle Market, and various shopping streets. This ideal positioning allows guests to explore the picturesque town effortlessly, while nearby dining options offer ample opportunities to indulge in Japanese cuisine. The on-site onsen adds a relaxing touch for visitors after a day of sightseeing.

The breakfast experience at the hotel is generally well-regarded, with a buffet that delights guests through its varied and delicious offerings. Despite occasional remarks about repetitive menus and pricing concerns, the authentic Japanese-style breakfast receives commendations for its quality. Additionally, the ambiance is enhanced by complimentary coffee in the lobby, earning favorable feedback from guests.

Rooms at Tabist THE GREEN OTARU offer a mix of options, highlighted for cleanliness and practicality despite a dated ambiance. The picturesque views from the rooms contribute to an enjoyable stay, and the female onsen is particularly appreciated for its features. The hotel provides a comfortable, budget-friendly accommodation, though some guests note the need for improvements in room size and modern aesthetics.

Guests consistently commend the hotel staff for their friendliness and helpfulness, contributing significantly to the overall appeal. The staff's efficient service and polite demeanor enhance the guest experience, despite occasional critiques during night shifts. The kindness is further reflected in the assistance provided with parking, where staff offer guidance and solutions when on-site spaces are limited.

While free Wi-Fi in common areas is fast, some guests encounter connectivity issues in the rooms, necessitating alternative solutions like personal data usage. Nonetheless, the presence of convenient charging options at the reception and complimentary refreshments in the lobby add value to the communal areas.

Parking options are ample, with fees usually ranging between 800 and 1500 yen per day. Despite some challenges regarding space during peak hours, guests appreciate the guidance offered by the staff. The convenient location of the hotel further enhances the overall satisfaction, along with amenities like the free onsen and lobby coffee machine.

Families find Tabist THE GREEN OTARU welcoming, with accommodations such as the Japanese tatami room offering ample space and beds for a family of four. The quiet environment and on-site hot springs add memorable touches to family vacations, despite minor issues with bathroom size and shower operation.

Moreover, beds are often described as comfortable and clean, contributing to restful nights, although soundproofing and bedding accessories could benefit from enhancements.

Overall, Tabist THE GREEN OTARU is recommended for budget-conscious travelers who prioritize location and basic comfort over luxury. While some aspects, such as cleanliness and facility maintenance, may require improvements, the hotel provides cost-effective accommodations with the benefits of its strategic location amid Otaru's vibrant sights.
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Family Friendly Hotel

Hotel with Parking

3-Star Hotel

UCHI Living Stay Otaru Suitengu

Hotel in Otaru

8.0

Very Good

From $51

$

Info Summary of reviewsUCHI Living Stay Otaru Suitengu offers a commendable lodging experience, highly praised for its prime location near key Otaru attractions like the Otaru Canal, Sakaimachi Street and the music box museum. Despite some challenges with its uphill positioning and narrow access roads, the tranquil enclave provides a serene escape with free parking adding to its appeal.

Guests frequently applaud the hotel's spacious, well-equipped rooms that comfortably accommodate families and larger groups. The rooms are meticulously clean, featuring thoughtful decorations and essential amenities such as washing machines, cooking facilities and drying spaces. The separate bedrooms and designated areas for relaxation and socializing enhance the comfort, making the lodging ideal for both short and extended stays.

The overall cleanliness of the property aligns with guest expectations, making stays both relaxing and pleasant. The hotel's convenient location near old streets and supermarkets further enhances its appeal. Check-in procedures are noted as hassle-free with clear instructions provided, contributing to a smooth and enjoyable experience.

The staff at the hotel receive favorable reviews for their friendliness and prompt, excellent assistance. The self-check-in system is appreciated for its convenience and the staff's proficiency in English facilitates easy communication. Minor issues with communication or access instructions are considered exceptions.

Parking, though not perfect, is valued for its availability. While navigating the primary lot can be challenging due to steep, narrow access and occasional potholes, alternative options like Carpark B offer satisfactory solutions. Despite these challenges, the advantageous location allows guests easy access to the city center.

Families and groups particularly appreciate the comforts provided by UCHI Living Stay Otaru Suitengu. The accommodations cater to larger groups, offering a cozy, home-like atmosphere with all necessary amenities. The check-in process is streamlined, ensuring a smooth arrival and the comfortable beds contribute to a restful stay, despite a few mixed opinions on bed sizes and firmness.

Overall, UCHI Living Stay Otaru Suitengu is well-regarded for its practical, comfortable and clean accommodations, making it an excellent choice for families, groups and those looking to explore Otaru with ease and comfort.
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Family Friendly Hotel

Hotel with Parking

Small Hotel

Winkel Village

Lodge in Otaru

8.8

Excellent

From $243

$

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Hotel Luna Coast (Adult Only)

Love Hotel in Otaru

8.5

Very Good

From $63

$

Info Summary of reviewsHotel Luna Coast (Adult Only) is a serene and picturesque retreat, offering guests stunning ocean views and a tranquil beachfront location. The hotel's position, although slightly secluded and a walk from the nearest JR station, is highly appreciated for its beauty and peaceful atmosphere. Guests enjoy the clean and spacious rooms, often describing them as bright, inviting and well-maintained. The added amenities, such as balconies with sea views and occasional in-room saunas, enhance the stay, creating an ideal setting for relaxation and escape.

The hotel also boasts an impressive breakfast service, where meals are delivered directly to guests' rooms. This convenience and the overall quality of the breakfast, despite some minor critiques regarding portion sizes and variety, are well-received. The flexibility in meal choice and delivery time further adds to the guests' experience, making breakfast a highlight of their stay.

Cleanliness is another strong suit with frequent mentions of the spotless conditions of the rooms and common areas. Thoughtful touches like a pool and entertainment options such as karaoke on the TV add to the enjoyable, clean environment. The meticulous attention to housekeeping standards reflects positively in the guest reviews.

The staff at Hotel Luna Coast are notably commended for their professionalism and kindness. Specific mentions of individuals, such as Mr. Suzuki, highlight the exceptional service and responsive demeanor that significantly enhance the guest experience. Although there are isolated mentions of unsatisfactory service, these remain outliers in the broader context of positive feedback. The staff's ability to accommodate special requests and their courteous interaction contribute greatly to the welcoming atmosphere of the hotel.

Comfortable beds add to the restful ambiance of the hotel with guests often praising their spaciousness and the ample provision of pillows. While opinions vary on the firmness with some guests finding them slightly too hard, the overall comfort remains favorable. A suggestion for improvement includes the accessibility of electrical outlets near the beds for charging devices.

Overall, Hotel Luna Coast (Adult Only) delivers a highly satisfying experience through its tranquil location, well-maintained and comfortable accommodations, excellent service and thoughtful amenities. Ideal for those seeking a scenic and peaceful getaway, it is a top pick for travelers looking to enjoy the beauty of the sea and the quiet charm of the surroundings.
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Love Hotel for Honeymoon

Love Hotel with Swimming Pool

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Garden House Umenoya Otaru

Hostel in Otaru

8.7

Very Good

From $43

$

Info Summary of reviewsGarden House Umenoya Otaru emerges as an exceptional choice for travelers seeking value and authenticity while exploring the charming city of Otaru. The hotel's slightly secluded yet conveniently accessible location provides superb access to popular attractions, including the scenic canal and vibrant glass stores, and is just a short walk from JR Otaru Station. Nestled near the izakaya district, guests are poised for culinary adventures with easy access to famous local dining options.

The traditional Japanese breakfast is consistently praised by guests, offering a mix of Japanese and Western options that cater to diverse tastes. The meal's thoughtfulness and quality are likened to home-cooked delights, making it a comforting start to the day. With options ranging from hearty selections to simple yet tasty free offerings, breakfast is a notable highlight that enhances the welcoming atmosphere.

Guests appreciate the spacious and beautiful rooms, showcasing traditional Japanese elements like tatami mats and futon beds, which contribute to an authentic cultural experience. Cleanliness is a standout feature, with rooms consistently described as tidy and efficiently designed, ensuring a pleasant stay. Amenities such as a large public bath, silent air conditioning, and picturesque views add to the hotel's appeal.

Exceptional cleanliness is a hallmark of Garden House Umenoya Otaru, with guests frequently remarking on the facility's immaculate condition. The ryokan-like charm of the rooms offers a warm and inviting ambiance, despite minor signs of wear. The hotel's amenities, including spotless toilets and shower facilities, reflect a high standard of cleanliness, enhancing the overall experience.

The friendly staff contributes significantly to the hotel's welcoming atmosphere. Renowned for their helpfulness and politeness, the team ensures guests feel welcome and are well looked after. The owner is particularly noted for enthusiasm and attentiveness, adding to the memorable service experience.

Parking, although limited in spaces, provides convenience for guests driving to the hotel. It remains a positive aspect, though visitors should be mindful of availability during busy periods.

While the beds receive mixed reviews, many guests appreciate the comfort of the bedding and separate sleeping arrangements. Traditional futons are noted to be thin, but staff accommodate guests' comfort requests, ensuring a satisfactory sleep experience overall.

In summary, Garden House Umenoya Otaru offers a delightful combination of comfort, cleanliness, convenience, and cultural experience, making it an outstanding choice for visitors to Otaru.
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