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Summary of reviewsHotel Santafe Inn receives commendable reviews for its exceptional location in the heart of Otavalo, providing easy access to attractions like the artisans' square and Plaza de los Ponchos market. Its proximity to the bus terminal facilitates convenient day trips, while its central yet peaceful setting makes it an ideal retreat. Guests appreciate the hotel's strategic location as well as the warmth and assistance of the friendly staff, which contributes to an overall satisfying experience.
A notable highlight is the breakfast offering, praised for its delicious options and excellent value. Guests enjoy the reasonably priced meals, available at the on-site restaurant and adjacent cafe, which provide a great start to the day.
The rooms at Hotel Santafe Inn are described as comfortable, clean, and adorned with charming rustic furnishings. While room sizes vary, guests find the accommodations well-maintained, with hot showers and appealing views from some rooms. The combination of cleanliness, practicality, and aesthetic charm make the hotel inviting for various preferences.
Impressive cleanliness standards are maintained throughout the hotel, with guests frequently noting the immaculate condition of both rooms and common areas. The attentive staff further enhances the welcoming atmosphere, ensuring a relaxing environment for all visitors.
The staff is consistently praised for their friendliness and helpfulness, contributing to a pleasant, stress-free experience. Their attentiveness ensures memorable stays, with visitors appreciating the warm and accommodating service.
Parking at Hotel Santafe Inn is generally secure and accessible, albeit for an additional fee. While the number of spaces is limited, guests find nearby options satisfactory, and the hotel's post-checkout parking allowance reflects thoughtful service.
Comfortable beds are another asset, frequently mentioned for providing excellent rest. Despite occasional mentions of firmness, the hotel ensures clean and warm bedding, adding to the overall serene atmosphere.
In summary, Hotel Santafe Inn stands out for its exceptional location, welcoming staff, delightful breakfast, and high standards of cleanliness, delivering a pleasant experience for all guests. Show more
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Hotel with Free Wi-Fi
This hotel offers free Wi-Fi and has consistently good reviews. Each room includes a work desk and a mini-bar. It is also conveniently located near the city center.
Hotel with Parking
Hotel Santafe Inn offers private parking. While some sources indicate a potential fee, the availability of private parking in a central location is a valuable amenity.
Family Friendly Hotel
Business Hotel
Room Types
Twin RoomMeals can be prepared in the kitchen, which has a refrigerator, a dishwasher, kitchenware and a microwave. The twin room features a washing machine, a minibar, a terrace with mountain views as well as a private bathroom boasting a shower. The unit has 2 beds.
Double RoomIn the kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The double room provides a washing machine, a minibar, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Triple RoomIn the kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The triple room offers a washing machine, a minibar, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Standard Quadruple RoomIn the well-equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The quadruple room features a washing machine, a minibar, a terrace with mountain views as well as a private bathroom boasting a shower. The unit has 4 beds.
Single RoomIn the kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. The single room offers a washing machine, a minibar, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Deluxe Double or Twin RoomThe unit offers 2 beds.
Large Single RoomThe unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Hotel Santafe Inn is praised for its exceptional location, nestled right in the heart of Otavalo. Guests frequently highlight the convenience of being just a short walk from key attractions, including the bustling artisans' square and the renowned Plaza de los Ponchos market. Its proximity to the bus terminal makes it an ideal choice for travelers planning day trips using public transportation. The central positioning allows easy access to local shops, restaurants, and the vibrant Saturday market, offering a perfect base for exploring the city. The hotel's location strikes a comforting balance between being close to major sites yet not too close, providing a peaceful retreat without sacrificing convenience. A coffee maker is available for guests who enjoy brewing their beverages in their rooms, adding to the overall comfort of the stay. Overall, the strategic setting combined with friendly and helpful staff contributes to a satisfying experience for both short stays and longer visits.
Breakfast
Hotel Santafe Inn receives positive feedback for its breakfast offerings. Many guests praise the delicious options available, emphasizing the excellent quality of the meals. The breakfast is described as reasonably priced, with costs ranging from USD 2.50 to USD 3.50, which offers great value for the experience. The portions are considered adequate, ensuring that guests start their day on a satisfying note. While a continental breakfast is highlighted, guests also mention the adjacent cafe and the on-site restaurant as convenient and pleasant venues for enjoying a good breakfast. Overall, the breakfast at Hotel Santafe Inn contributes positively to the guest experience, providing both taste and value.
Rooms
Hotel Santafe Inn offers a delightful stay with rooms that impress guests through their comfort and cleanliness. Travelers often find the rooms to be furnished with tasteful rustic style and charming wooden furniture, enhancing the cozy atmosphere. Guests consistently praise the bedding for being clean and warm, contributing to the room’s inviting feel.
While there are occasional mentions of room sizes being small or cramped, other guests highlight spaciousness in some accommodations, complete with lovely windows offering appealing views. This showcases a variety in room layouts, suggesting options for different preferences. Every room is well-maintained and ready for occupancy upon arrival, ensuring a smooth check-in experience.
Beyond the aesthetics, practical considerations such as hot showers are also acknowledged, adding to the overall satisfaction. Hotel Santafe Inn manages to combine functionality with comfort, making it an attractive choice for travelers seeking a serene and inviting environment.
Beds
Hotel Santafe Inn consistently receives praise for its comfortable beds, making it a delightful place to rest after a day of exploration or business. Guests frequently highlight the comfort of the beds, noting that they provide a restful night's sleep. The hotel ensures that the bedding is clean and warm, contributing to an overall pleasant stay. The accommodations, including large beds in quiet rooms, offer a serene atmosphere for relaxation. While most experiences are positive regarding the beds, there are occasional mentions of some beds being too hard for certain preferences, and isolated incidents have been reported involving cleanliness issues. However, the hotel's cozy ambiance and well-located premises contribute positively to guests' overall experiences.
Cleanliness
Hotel Santafe Inn consistently impresses guests with its dedication to cleanliness and maintenance. The hotel offers spacious and well-maintained rooms, ensuring a comfortable stay for visitors. Guests frequently praise the cleanliness of both the rooms and common facilities, which are described as very nice and tastefully decorated. The friendly and attentive staff further enhance the welcoming atmosphere of the hotel. In addition to its immaculate condition, Hotel Santafe Inn boasts a convenient location for exploring the nearby famous market. The thoughtful design and comfortable furnishings provide a relaxing environment for travelers. Overall, the hotel stands out for its exceptional standards in cleanliness and service, creating a welcoming and pleasant experience for guests.
Staff
At Hotel Santafe Inn, guests consistently praise the friendly and helpful nature of the staff. Visitors appreciate the warm welcome and attentiveness that make their stay pleasant and stress-free. The employees, often dressed in traditional outfits, are noted for their kindness and willingness to assist with any inquiries. Many reviews highlight the excellent attention provided by both the front desk and night shift staff, ensuring a memorable experience for all guests. The hotel stands out not only for the attentiveness of its team but also for maintaining clean spaces and a charming atmosphere. While some mention opportunities for improvement in terms of friendliness and helpfulness, the overall impression is one of hospitable and accommodating service, enhancing the beauty and decoration of the hotel itself.
Parking
Hotel Santafe Inn offers a parking experience that is generally secure and reasonably accessible, though guests should be prepared for an additional fee, as parking is not included in the accommodation price. While some have faced difficulties due to the limited number of spaces, others have found nearby parking options to be satisfactory alternatives. The cost of parking is relatively low at an extra $4, however, guests suggest that including these additional fees in the total cost upfront would enhance their experience. Even with the small parking lot, the hotel provides the convenience of allowing guests to park for a few hours post-check-out, reflecting their attentive and friendly service. Although assistance for entering and exiting the parking area is not provided, the overall comfort and ease of parking make it a manageable aspect of the stay.
No, Hotel Santafe Inn doesn't have any pool.
No, a spa isn't available at Hotel Santafe Inn.
No, Hotel Santafe Inn doesn't allow dogs.
Yes, parking facilities are available at Hotel Santafe Inn.