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Hilton Garden Inn Ottawa Airport

Ottawa , 2400 Alert Road (Show on Map)

8.3

Very Good

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Info Hilton Garden Inn Ottawa Airport offers a convenient location just one kilometer from Ottawa International Airport and across the street from the EY Centre. With a 24-hour shuttle service, soundproof rooms and proximity to attractions like Rideau Canal, Parliament Hill and the National War Museum, guests can enjoy both convenience and comfort. The hotel boasts a range of amenities, including connecting rooms, non-smoking rooms, pet-friendly accommodations, free parking, free Wi-Fi, an indoor pool and a fitness center. The on-site Garden Grille & Bar, popular among local corporate guests, serves breakfast, lunch and dinner (closed for lunch on Sundays) with a diverse menu of world-class steaks, pasta, seafood and seasonal selections that change quarterly. The restaurant also offers an extensive wine menu and a lounge area with a plasma television for guests to relax and enjoy a cocktail.

Summary of reviewsThe Hilton Garden Inn Ottawa Airport is a fantastic hotel choice for both business and leisure travelers due to its convenient location near the airport and downtown Ottawa. The hotel's shuttle service, attentive staff and well-maintained facilities are all standout features. Guests rave about the spacious and comfortable rooms with many describing the beds as incredibly comfortable. The breakfast is highly recommended with fresh ingredients and a variety of hot food options. The restaurant also provides reasonably priced and delicious dinner options with only a few minor issues with service reported. The hotel pool is well-maintained and heated and families with kids enjoy using it. While the hotel's interior design is described as old-fashioned by a few, the majority of guests find the hotel facilities to be well worth the slightly higher price point. Overall, the Hilton Garden Inn Ottawa Airport is a clean and comfortable hotel suitable for both a short stay or an extended visit.
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Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

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Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Room Types

King Room with Sofa Bed - Non-Smoking Free Wi-Fi, a flat-screen TV and a sofa bed are featured. A fridge, a microwave, and coffee maker are included.

Double Room with Two Double Beds - Non-Smoking This room is furnished with 2 queen beds.

King Room Free Wi-Fi, and flat-screen TV are featured. A fridge, a microwave, and coffee maker are included.

Deluxe Queen Evolution Room with Two Queen Beds Free Wi-Fi, a flat-screen TV and a sofa bed are included. A fridge, a microwave, and coffee maker are included.

King Conference Evolution Suite Free Wi-Fi and a flat-screen TV are featured. A fridge, a microwave, a coffee maker and a large conference table are included.

Queen Room with Two Queen Beds and Accessible Tub - Mobility Access This room features lowered shelf storage, a lowered sink, microwave, small fridge and portable shower chairs.

King Room with Tub - Mobility and Hearing Access The spacious double room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

One-Bedroom King Suite The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 2 beds.

Two Queen Suite - Hearing Accessible The quadruple room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

King room with Shower This double room has air conditioning, heating and a TV with cable channels. The unit has 1 bed.

King Oversized Corner Room with Sofa Bed The unit offers 2 beds.

About Hilton Garden Inn Ottawa AirportHilton Garden Inn Ottawa Airport is a conveniently located hotel, just one kilometer from Ottawa International Airport and across the street from the EY Centre. The hotel's 24-hour shuttle service provides airport pickup and drop-off, while soundproof rooms ensure a restful stay for guests. Popular attractions such as Rideau Canal, Parliament Hill and the National War Museum are merely 15 minutes away. The on-site Garden Grille & Bar caters to guests' dining needs by offering breakfast, lunch and dinner.

In addition to its prime location, Hilton Garden Inn Ottawa Airport features a range of amenities to cater to the diverse requirements of its guests. The hotel offers connecting rooms, non-smoking rooms, pet-friendly accommodations and free parking. Additional facilities include free Wi-Fi, an indoor pool and a fitness center. Guests can also take advantage of room service and the available meeting rooms for added convenience.

The Garden Grille and Bar, situated in the hotel's main floor Pavilion Area, is a casual restaurant open for breakfast, lunch and dinner (closed for lunch on Sundays). Popular among local corporate guests, the restaurant serves a variety of dishes, ranging from world-class steaks to pastas and seafood. Seasonal selections change quarterly, and the chef offers a "daily special" to delight regular guests. Guests can also choose from an extensive wine menu or enjoy a cocktail in the lounge area, which features a plasma television.

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Guest Reviews

8.3

Very Good

Location

The Hilton Garden Inn Ottawa Airport is a perfect place to stay for both business and leisure travelers due to its awesome location near the airport. Many guests appreciate the convenience of being just a short distance away from the airport and find it super easy to reserve the shuttle. Additionally, the hotel's proximity to the city allows for easy access to anything one may want or need, whether it's exploring downtown Ottawa or attending events like the LPGA at the Hunt Club. Despite the hotel's proximity to the airport, guests report noise was not an issue and many enjoyed being able to watch planes take off and land. Overall, the convenient location of the Hilton Garden Inn Ottawa Airport is its standout feature and makes it an excellent choice for those seeking comfort and accessibility.

Breakfast

One thing guests seem to agree on is that the breakfast at Hilton Garden Inn Ottawa Airport is definitely worth trying out. Many of the reviews mention the variety and quality of the food served with fresh ingredients and hot items available. Some guests even described it as excellent or delicious.

While a few reviews mentioned having to pay extra for breakfast, the majority seem to feel that the price is fair for what is offered. Guests also appreciate the convenience of having a restaurant on-site with many describing the food as great.

Other positive comments include the free coffee in the lobby, the peaceful and enjoyable atmosphere of the hotel and its location - convenient both for exploring downtown Ottawa and for those flying out of the airport. Overall, Hilton Garden Inn Ottawa Airport seems like a solid choice for visitors looking for a tasty breakfast and a comfortable stay.

Dinner

If you're staying at Hilton Garden Inn Ottawa Airport, make sure to try their restaurant! Guests have raved about the reasonably priced and delicious dinner options. The room service food was also top-notch. Although there were limited vegetarian options on the menu, the salmon dinner was highly recommended. However, some reviewers have noted that the service at dinner and breakfast could have been better with staff appearing unhappy or even miserable. Despite this, the overall consensus is that the quality of the food outweighs any minor service issues.

Rooms

The Hilton Garden Inn Ottawa Airport is a great place to stay, whether you're flying out or want to explore downtown Ottawa. The hotel provides spacious and well-designed rooms. The beds are soft and very comfortable, ensuring a peaceful and enjoyable stay. The room size is also a plus point, some described them as big, even superb or amazing. Guests loved the big windows, good fridge and kuerig coffee maker. They also appreciated the cleanliness of the hotel rooms with some describing them as very clean and comfortable. The washrooms were spacious and well-stocked with towels. The hotel also has quiet rooms, perfect for a restful night's sleep. Guests mentioned that the location was great and the staff was very accommodating. However, some reviewers mentioned that the rooms were old and dated, while others complained that their rooms weren't cleaned every day or that they were too cold. However, these were the minority opinions. In summary, many guests raved about the hotel's big, clean and comfortable rooms, making it a great option for travelers looking for a pleasant stay in Ottawa.

Beds

Guests at the Hilton Garden Inn Ottawa Airport love the comfortable and large beds with many saying they had an incredibly good sleep. The bedding is also comfortable, although some guests found the pillows a bit too soft. Despite this, the overall consensus is that the beds are big, soft and very comfy. A few guests did find the bed too soft for their liking, but this does not detract from the hotel's overall superb rating. Whether you're flying out or want to see downtown Ottawa, the Hilton Garden Inn is a great place to stay with comfortable beds and bedding and a few guests even commented on the hotel's stylish decor, although some covers on the bed were compared to something you'd see on your grandmother's bed. Overall, the bed is the highlight of the room with guests generally agreeing that the bed is very comfortable.

Cleanliness

If you're looking for a hotel near Ottawa Airport, Hilton Garden Inn Ottawa Airport is an excellent choice. Guests who have stayed here give high praise for the cleanliness of the hotel with many using the word "clean" multiple times in their reviews. Travelers love the big rooms and excellent location, which is not only close to the airport but also a great base for exploring all that downtown Ottawa has to offer. The hotel also receives positive comments regarding its attentive and friendly staff, amenities and efficient operation. Overall, guests have described their stay as peaceful, enjoyable, superb and exceptional with everything being nice and spacious and the hotel facilities being good and clean. If you're planning a stay here, rest assured that you'll find it to be a clean and welcoming environment that exceeds your expectations.

Staff

The staff at the Hilton Garden Inn Ottawa Airport is exceptional with reviews raving about their friendliness and professionalism. They go above and beyond to make sure guests are comfortable and satisfied with their stay. The shuttle service and convenient location are also big pluses. Some guests did have minor issues, such as a weed smell or difficulty reaching the front desk, but overall the experience was positive. There were also a few negative comments about unfriendly staff, but these were outweighed by the overwhelming praise for the kind and attentive employees. Whether traveling for business or pleasure, the Hilton Garden Inn is a great choice with excellent customer service.

Pool

The Hilton Garden Inn Ottawa Airport offers a pleasant pool experience according to guest reviews. While some found the pool to be on the small side, overall it received positive comments for being well-maintained and heated with warm water. Families with kids enjoyed using the pool and hot tub and the convenience of having an indoor pool made it accessible for all types of weather. Some guests noted that they had to retrieve a key card from the front desk to access the pool, which was a minor inconvenience. Despite a few mixed reviews concerning the size and clarity of the water, the pool seems to be a generally positive aspect of the hotel for guests.

3 Star

The Hilton Garden Inn Ottawa Airport is a decent airport hotel with facilities fit for purpose. Although some guests found it a little expensive, others would stay again for a cheaper rate. The hotel's interior was described as old-fashioned and tired with some guests feeling that the quality didn't correspond to the price demanded. However, many guests found the stay to be passable and would recommend the hotel for those seeking a decent airport hotel. Although there was no free breakfast, guests found the hotel's facilities to be satisfactory and the location off the beaten path. Overall, the Hilton Garden Inn Ottawa Airport is a suitable option for those seeking an airport hotel, especially for a short stay.

Yes, Hilton Garden Inn Ottawa Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hilton Garden Inn Ottawa Airport.

Yes, Hilton Garden Inn Ottawa Airport welcomes dogs.

Yes, parking facilities are available at Hilton Garden Inn Ottawa Airport.

Yes, Hilton Garden Inn Ottawa Airport has a gym.

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