Ottawa, 180 Maclaren Street45.417256,-75.6892(Show on Map)
8.7
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Business Inn in Ottawa has garnered positive feedback across various categories, making it a favored option for both leisure and business travelers. Its location is frequently lauded for its central position, which places guests within walking distance of prominent city attractions, vibrant dining scenes and essential business hubs. This strategic placement offers tourists the convenience of exploring downtown Ottawa's highlights without the hassle of transportation.
Guests also praise the hotel's breakfast offerings, which are described as generous, diverse and included in the room rate. The breakfast includes a mix of hot and cold items, catering to different dietary preferences and providing convenient options for families and guests on the go.
Dining options extend beyond breakfast with the hotel's proximity to numerous restaurants and bars further enhancing guest experiences. The in-room kitchens provide an additional layer of convenience, allowing guests to prepare their own meals if desired.
The rooms at The Business Inn are another major highlight. Often compared to small apartments, they are notably spacious, clean and well-equipped with essential amenities. These include kitchenettes, modern bathroom fixtures and even work-related conveniences like computers and printers. Balconies offering beautiful views and the overall cleanliness add to the room’s appeal.
The staff at The Business Inn receive high praise for their friendliness, professionalism and willingness to go above and beyond for the guests. Names like Lucia, Nikki, Khushi and Peter are often mentioned for their exceptional service, further elevating the guest experience.
In terms of facilities, the hotel provides reliable free WiFi, which is essential for business travelers. Guests appreciate the steady and strong connection, as well as the inclusion of in-room technology like laptops and printers. The gym is another well-regarded facility, noted for being clean, well-maintained and accessible around the clock, despite being on the smaller side.
While parking is available and secure, the additional cost is a common point of feedback. Though convenient, spaces can be tight and sometimes difficult to navigate. The overall cleanliness of the parking area also receives mixed reviews.
For those interested in nightlife, the hotel's surrounding neighborhood on Elgin Street is bustling with bars, pubs and restaurants. While the area is lively, guests report minimal noise disturbances, ensuring a restful stay.
Lastly, the beds at The Business Inn are often highlighted for their comfort with king-sized options providing a restful night’s sleep. Opinions on firmness vary, but the overall sentiment leans towards positive experiences with the bedding.
In summary, The Business Inn stands out for its excellent location, spacious and clean rooms, generous breakfast and attentive staff, making it a highly recommended option for visitors to Ottawa.
Categories
Nightlife
Located in downtown Ottawa, The Business Inn offers access to nightlife venues. Its central location is convenient for exploring the city's entertainment options.
Parking
Parking is available at this property.
EV charging stations
EV charging stations
This hotel offers 12 free EV charging stations located in its underground parking facility. This provides a significant number of complimentary charging options for guests.
3 Star
The Business Inn has a perfect location and is highly rated by guests. It provides a smoke-free environment and comfortable accommodations, making it ideal for value-conscious travelers.
Gym
Ski
Honeymoon
Room Types
One-Bedroom Suite, 1 Queen BedOffering a separate bedroom, this suite has a full kitchen. A 46-inch flat-screen cable TV and a computer with printer are standard. It also includes coffee-tea-facilities, a clothes steamer, iron and air purifier.
This room type is located on floors from 5 to 12.
Queen Studio, 1 Queen BedThis studio has a full kitchen. A 46-inch flat-screen cable TV and a computer with printer are standard. It also includes coffee-tea-facilities, a clothes steamer, iron and air purifier.
This room type is located on floors 1, 2 or 3.
King Studio, 1 King BedOpening out onto a balcony, this studio has a full kitchen. A 46-inch flat-screen cable TV and a computer with printer are standard. It also includes coffee-tea-facilities, a clothes steamer, iron and air purifier.
This room type is located on floors from 5 to 12.
Executive Suite, 1 King Bed, 1 Queen Sofa BedOffering more space, this studio has a full kitchen. A 46-inch flat-screen cable TV and a computer with printer are standard. It also includes coffee-tea-facilities, a clothes steamer, iron and air purifier.
This room type is located on floors 1, 2 or 3.
Superior One-Bedroom Suite, 1 King/Queen Bed, 1 Queen Sofa BedOffering more space and a separate bedroom, this suite has a full kitchen and a dining table. A 46-inch flat-screen cable TV and a computer with printer are standard. It also includes coffee-tea-facilities, a clothes steamer, iron and air purifier.
This room type is located on floors from 5 to 12.
Deluxe Double Studio, 2 Queen/King Beds, 1 Queen Sofa BedOffering more space, this suite has a full kitchen. A 46-inch flat-screen cable TV and a computer with printer are standard. It also includes coffee-tea-facilities, a clothes steamer, iron and air purifier.
This room type is located on floors 2 or 3.
Guest Reviews
8.7
Very Good
Review Summaries
Location
The Business Inn in Ottawa boasts a prime location highly praised by guests for its convenience and accessibility to the city's main attractions. The hotel is centrally located, allowing visitors to easily walk to important sites such as Parliament Hill, Rideau Canal and various museums. This central positioning not only puts guests in close proximity to sightseeing destinations but also to a vibrant array of cafes, bars and restaurants, particularly along the bustling Elgin Street.
The neighborhood around The Business Inn is lively and safe, providing ample options for dining and shopping within a short walk. For business travelers, the hotel's proximity to downtown offices and the Shaw Centre is particularly advantageous. The convenience extends to those attending events at the National Arts Centre or exploring the University of Ottawa.
Guests appreciate the strategic placement and ease of getting around on foot, making it an ideal spot for tourists who prefer exploring the city without the hassle of transportation. The favorable location pairs well with the hotel's spacious rooms and good facilities, creating an excellent base for both leisure and business visitors in Ottawa.
Breakfast
Guests of The Business Inn consistently praised the hotel's breakfast offerings, highlighting the wide variety and quality. Many noted that the breakfast included an extensive selection of hot and cold items, ranging from pastries, eggs and cereals to healthy options like yogurt and fruit. Families found the breakfast particularly accommodating with options suited for children and convenience features such as pre-packaged snacks and takeaway options making it easy for guests on the go.
Reviewers frequently described the breakfast as generous, plentiful and well-stocked, ensuring there was always enough food available. The self-serve buffet style, while involving disposable dishes and cutlery, was appreciated for its practicality. The breakfast was particularly noted for being included in the room rate, adding significant value to their stay.
Some criticisms did emerge, such as occasional comments on the hot items cooling down or being too monotonous and the breakfast room being small and crowded during peak hours. Despite these, the positive feedback overwhelmingly cited the breakfast as exceeding expectations, thanking the friendly and helpful staff for maintaining a pleasant dining experience. Overall, the breakfast at The Business Inn significantly contributes to the hotel's appeal, making it a noteworthy aspect of the guest experience.
Dinner
The Business Inn offers a superb dining experience enriched by its convenient location near a variety of restaurants and bars. Guests appreciate the proximity to a great selection of nearby diners and the availability of a takeout menu on site. The helpful and friendly personnel enhance the overall experience, adding to the hotel's clean and comfortable atmosphere. The kitchen in the rooms provides the flexibility for guests to prepare their own meals, which is considered a real bonus. With plenty of eating places within a short walk, guests find great value in the hotel's offerings, enjoying the combination of cleanliness, comfort and excellent dining options around.
Rooms
Located in the heart of downtown Ottawa, 'The Business Inn' offers rooms that are frequently described as exceptionally spacious, clean and comfortable. Many guests liken the rooms to small apartments, complete with kitchenettes or full kitchens, which are well-stocked and fully equipped with necessary appliances. The availability of separate living spaces, bedrooms and modern bathroom fixtures adds to the cozy, home-like feel of the accommodation.
Balconies with beautiful views and multiple amenities such as air purifiers, computers with printers and large screen TVs enhance the living experience. Despite some minor drawbacks like outdated furniture and occasional noise from nearby elevators or streets, the overall guest satisfaction remains high due to the room's cleanliness and ample space. Additionally, guests appreciate the hotel's free laundry facilities and the generous breakfast options provided.
With rooms that are meticulously maintained and offer plenty of space, 'The Business Inn' ensures a comfortable and convenient stay, making it a preferred choice for both short and long-term visits to Ottawa.
Beds
At 'The Business Inn,' guests frequently comment on the comfort and quality of the beds provided. King-sized beds are prevalent throughout the hotel, often described as very comfortable, big and providing a super comfy sleep experience. The rooms are spacious and clean, often equipped with additional amenities such as comfy sofas and plenty of pillows. Reviews mention that both the beds and sofas make for a comfortable stay.
Many guests appreciate the size and comfort of the beds, highlighting features such as firm mattresses and pillows with a notable number of reviews praising the beds for being exceptionally cozy. There are consistent mentions of excellent mattresses and bedding that contribute to a restful sleep.
However, opinions on the bed's firmness do vary with a few guests finding them either too soft or uncomfortably firm, which might be a consideration for future visitors. Despite this, the overall sentiment leans heavily towards a positive experience with many lauding the comfort and size of the beds.
In summary, 'The Business Inn' is well-regarded for providing comfortable bedding that contributes significantly to the overall guest experience, making it a strong choice for travelers prioritizing a good night's sleep.
Cleanliness
'The Business Inn' in Centertown Ottawa appears to excel in cleanliness, according to numerous guest reviews. The guests consistently highlight that rooms and suites are immaculately clean, well-maintained and spacious. Many have described their experiences as 'very clean,' 'spotless,' and 'exceptionally clean,' with additional mentions of fresh-smelling environments and tidy facilities. Even during ongoing renovations, the property maintains its standards of cleanliness.
The hotel offers comfortable and clean rooms equipped with useful amenities, including well-stocked kitchens. Housekeeping services receive commendations for maintaining high standards of cleanliness daily. The positive feedback continues with clean common areas such as the hallways, lobby and breakfast area.
Despite isolated reports of superficial cleaning, such as missed vacuuming details and dusty hallways during painting, the overall impression is that 'The Business Inn' prioritizes a clean and welcoming atmosphere. Guests are particularly impressed by the spaciousness and cleanliness of the rooms, making it a highly recommended option for visitors seeking a clean and comfortable stay in Ottawa.
Staff
The staff at The Business Inn receive overwhelming praise for their friendliness, helpfulness and professionalism. Numerous reviews highlight the front desk staff with names like Lucia, Nikki, Khushi and Peter often mentioned for their exceptional service. The reception and front desk team are frequently described as super friendly, accommodating and attentive, always willing to go above and beyond to assist guests with their needs, whether it's helping with last-minute travel changes or simply providing polite and efficient service.
Guests consistently report positive interactions, noting the staff's willingness to address any issues and their general courteous demeanor. The cleaning staff and housekeeping also earn commendations for their kindness and thorough service. Throughout various departments, from maintenance to breakfast service, individual members like Steve, Mark and Elsa are recognized for their contributions to a pleasant stay.
The professionalism of the staff stands out with many guests remarking on their efficiency in handling large guest volumes and quick response times. Whether it’s the hotel manager resolving issues or the housekeeping staff keeping things clean, the staff's dedication to guest satisfaction is clear. All in all, the friendly, supportive and attentive nature of The Business Inn's staff significantly enhances the guest experience, making stays at this hotel exceptionally pleasant and comfortable.
Wi-Fi
The Business Inn offers a generally positive experience when it comes to internet connectivity, which is critical for business travelers. Guests frequently mentioned the good and strong WiFi, noting that it was always accessible, fast and stable. The hotel goes an extra mile by providing conveniences like a laptop and printer directly in the rooms, which many found useful for focusing on work. The inclusion of a computer and printer in the living space was highlighted as a significant advantage, enabling guests to print documents and complete tasks efficiently.
However, not all feedback was glowing— a few guests experienced subpar and inconsistent WiFi with some finding the connection slow and unreliable. Despite these occasional hiccups, the majority of reviews leaned towards a favorable assessment of the WiFi performance.
In summary, The Business Inn stands out for its proactive approach to meeting the tech needs of its guests, though it may need to address occasional lapses in WiFi quality. The integration of technological amenities directly in the guest rooms significantly enhances the overall business travel experience.
Gym
The Business Inn offers guests a range of gym facilities that are generally well-received. The gym is frequently praised for being clean, well-maintained and accessible 24 hours a day, making it convenient for travelers with varying schedules. Many reviewers highlight that the gym is well-equipped, particularly for cardio workouts and it even includes a stretching area. Despite being described as small by some, the gym is often noted as spacious and nicely equipped by others, suggesting it meets the needs of most guests.
A number of visitors also appreciate the free laundry service and the proximity of the gym to other hotel amenities such as the breakfast area and the hotel entrance. The gym facilities are evaluated positively with terms like good, fabulous and great frequently appearing, although a few guests feel that it could benefit from additional equipment and mention signs of wear.
Overall, the gym at The Business Inn seems to fulfill its purpose effectively, offering a reliable workout space for those staying at the hotel and contributing to a pleasant guest experience.
Parking
The Business Inn offers a variety of parking options, primarily focused on underground parking that many guests found to be very convenient. There's a notable mention of ample chargers for electric vehicles, enhancing the appeal for eco-friendly travelers. However, guests frequently mentioned that parking comes with an extra cost, typically around $20 per night. Some guests appreciated that parking spaces were secure and close to the hotel entrance, while others found the spaces tight and challenging to navigate, especially for larger vehicles.
Availability seemed to vary with some finding parking plentiful and others noting it could get crowded or even sold out at times. The cleanliness of the underground lot received mixed reviews with some describing it as very dirty. Despite the convenience and security, several guests expressed frustration with the high parking fees and suggested that these could be better incorporated into the overall room cost. Alternative parking options, such as city hall, were available but required a short walk.
Overall, while parking conditions at The Business Inn offered secure and convenient options, they were occasionally marred by tight spaces, additional costs and occasional overcrowding.
Nightlife
The Business Inn, located in Ottawa's Elgin area, is an excellent choice for guests looking to immerse themselves in the local nightlife. The surrounding neighborhood is bustling with a multitude of bars, cafes and eateries, making it a hotspot for those who enjoy vibrant evening activities. Guests can easily access a wide variety of dining options within a short walk from the hotel, including numerous pubs and upscale restaurants.
The main street adjacent to the hotel is particularly lively, featuring several popular bars and pubs, such as a sports bar that remains open late and a pub directly across the street. Despite the lively atmosphere and extensive nightlife options, some guests report minimal noise impact, allowing for a restful night’s sleep.
Overall, The Business Inn offers a perfect blend of convenient access to Ottawa's dynamic nightlife and the tranquility required for a comfortable stay.
3 Star
The Business Inn, a three-star hotel located on Elgin St., offers a combination of affordability and convenience. Guests appreciated its close proximity to key locations, emphasizing its perfect location for the cost. The rooms are noted for being exceptionally spacious, clean and well-equipped with amenities, including full kitchens. While some reviews mentioned the hotel is older and slightly dated, visitors were impressed by how well-kept it is, which enhances its overall value.
The hotel surprised many with its quality, often exceeding expectations for a three-star establishment. Suites are particularly praised for their outstanding range of amenities and comfort, making the overall experience highly satisfying. The cost is deemed reasonable, matching or even surpassing guest expectations for a hotel in this category. Despite not being a five-star hotel, it delivers great value for money, providing clean and comfortable accommodations at an affordable price. Overall, The Business Inn is recommended for its decent services, good location and exceptional suite facilities, standing out in the three-star hotel category.
Dog Friendly
For travelers seeking pet-friendly accommodations, 'The Business Inn' offers a welcoming atmosphere for furry companions, particularly dogs. The hotel designates the 1st floor for pet-friendly rooms, ensuring that guests with allergies have pet-free floors to choose from. This thoughtful arrangement allows pet owners to enjoy their stay without compromising the comfort of other travelers. The convenience of ground-floor rooms with direct access to a nearby park is highlighted, making it easy for dog owners to take their pets for walks.
Visitors also praise the overall value and quality of housekeeping services, contributing to a pleasant experience. With accommodations suited for families and their pets, 'The Business Inn' provides a comfortable and inclusive environment for all its guests.
FAQ
No, The Business Inn doesn't have any pool.
No, a spa isn't available at The Business Inn.
No, The Business Inn doesn't allow dogs.
Yes, parking facilities are available at The Business Inn.
