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Summary of reviewsHotel Novo Cándido, nestled in the heart of Ourense, offers an unbeatable location surrounded by restaurants, bars and shops, all within a pedestrian-friendly zone. This central setting provides guests with the convenience of exploring the historical city on foot, including attractions like the cathedral and As Burgas hot springs, while maintaining a peaceful atmosphere. The superb positioning makes it an ideal base for discovering Ourense's cultural and historical charm.
The hotel garners appreciation for its breakfast, where personalized service stands out. Noteworthy mentions include Vicky's warm hospitality and delicious tortilla, along with Miki’s excellent preparations and fresh homemade pastries. Guests value the customizable, made-to-order breakfast despite occasional feedback on limited variety. The dinner experience, highlighted by homemade meals in a thoughtfully arranged dining area, also receives positive comments, although some find the menu limited and occasionally pricey.
The rooms at Hotel Novo Cándido are frequently praised for their impeccable cleanliness, comfort and modern design. Guests find the rooms clean, cozy and beautifully decorated with effective air conditioning and spacious, well-organized bathrooms. Despite minor issues like the absence of a small fridge and inconsistent Wi-Fi on higher floors, the overall ambiance is quiet and peaceful, enhancing the comfortable stay.
Cleanliness extends beyond the rooms to the entire property, including communal areas, consistently meeting high hygiene standards. This immaculate environment is complemented by soundproof rooms and a modern feel, ensuring a comfortable and convenient stay.
The staff at Hotel Novo Cándido receive extensive praise for their friendly, attentive and professional service. Guests commend the personalized attention and problem-solving abilities of individuals like Luis, Vicky and Alvaro, which contribute to a welcoming environment. The staff's dedication and efficiency enhance the overall experience, making every guest feel valued and supported.
Comfortable beds are another highlight, contributing to restful nights and overall guest satisfaction. The quality sleeping arrangements, alongside spacious showers and well-prepared breakfasts, form a well-rounded and enjoyable stay.
In summary, Hotel Novo Cándido excels in providing a clean, comfortable and convenient stay, enhanced by exceptional service and a prime location in Ourense. This makes it a highly recommended destination for travelers seeking both leisure and business accommodations. Show more
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Family Friendly Hotel
This hotel is recognized as one of the best family-friendly options in Ourense. Its location in Ourense provides convenient access to local attractions suitable for families.
Cheap Hotel
This hotel offers cost-effective accommodation with necessary amenities, situated in Ourense. It is suitable for travelers seeking a budget-friendly base for their visit.
Accessible Hotel
Small Hotel
Room Types
Double or Twin RoomThe twin/double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The twin/double room offers a wardrobe, parquet floors, heating, a flat-screen TV, as well as city views. The unit has 3 beds.
Single RoomThe single room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The single room features a wardrobe, parquet floors, heating, a flat-screen TV, as well as city views. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Location
Hotel Novo Cándido enjoys an excellent location right in the heart of Ourense. Nestled within the historic city center, the hotel is surrounded by an array of restaurants, bars and shops, all within walking distance. Guests appreciate the convenience of being situated in a pedestrian zone, which allows for easy exploration of the old town and nearby attractions like the cathedral and As Burgas hot springs. Visitors consistently highlight the hotel's ideal placement for discovering Ourense on foot, making it unnecessary to use public transportation. The central location also grants a peaceful atmosphere despite being close to bustling areas, adding to the allure of the hotel. Overall, the superb positioning and modern comforts of Hotel Novo Cándido provide a fantastic base for exploring the historical and cultural charms of Ourense.
Breakfast
Hotel Novo Cándido offers a range of breakfast options that receive mixed reviews from guests. Many were pleased with the personalized service and the warm reception they received from Vicky, who is frequently mentioned for her attentiveness and outstanding tortilla. Guests appreciated Vicky's effort and love in preparing their meals, adding a homely touch to their dining experience. Other notable mentions include Miki’s excellent breakfast preparations and the fresh homemade pastries, delicious toast and refreshing fresh orange juice available.
The breakfast menu is customizable and made to order, which many found to be a quality service, considering the affordability. Despite the positives, some guests felt the breakfast options were too simple or scarce. Criticisms included limited variety, a lack of a buffet and occasions when some options ran out early in the morning. In sum, while some guests found the breakfast modest or meager, others appreciated the care and personal touch in its preparation, making it a pleasant experience for many.
Dinner
Hotel Novo Cándido is set in an area teeming with options for dining, ensuring that guests have no shortage of places to have dinner. Surrounding the hotel, one can find numerous bars and shops ideal for grabbing a bite, making it easy to enjoy a variety of foods without venturing far.
For guests who prefer staying in, the hotel's own restaurant serves delicious homemade meals that have received notable praise. The ambiance is thoughtfully arranged; for instance, the hotel staff can guide guests to a more private upstairs dining room to ensure a quieter, more comfortable dining experience away from the bustle of the bar area.
However, some reviews note that the restaurant menu could be seen as pricey in relation to the quality. Additionally, while the hotel's dinner itself is delicious, the dinner options are somewhat limited. Despite these critiques, the overall dining experience at Hotel Novo Cándido is framed positively by its guests, especially for those who appreciate good home-cooked meals.
Rooms
At Hotel Novo Cándido, guests consistently praise the immaculate cleanliness and comfort of the rooms. Many visitors describe the rooms as clean, cozy and beautifully decorated with comfort being a standout feature. Despite some rooms being on the smaller side, their modern decor and large windows add a spacious feel. The renovated rooms and bathrooms are another highlight, often noted for their stylish and contemporary design.
Space is generally abundant with several guests appreciating the large and well-organized rooms and bathrooms. Comfort is further enhanced by features such as comfortable beds and effective air conditioning. The quiet and peaceful ambiance of the rooms is also frequently mentioned, even for those facing the interior courtyards.
Rooms also include useful amenities like mirrored wardrobes and good-quality TVs and some are accessible for wheelchair users. However, a few guests noted minor inconveniences, such as the lack of a small fridge and inconsistent Wi-Fi on higher floors.
Overall, the rooms at Hotel Novo Cándido impress with their combination of cleanliness, comfort and modern design, making for a pleasant and enjoyable stay.
Beds
At Hotel Novo Cándido, guests repeatedly highlight the exceptional comfort and cleanliness of the beds, ensuring a relaxing and restful stay. Many reviews emphasize that the beds are very comfortable, cozy and conducive to a good night's sleep. The rooms complement this comfort with cleanliness and an overall inviting atmosphere, making guests feel at home.
Travelers appreciate the spacious showers as well, which add to the comfort experience. Despite instances where guests encountered two beds instead of a single double, the quality of sleep remains uncompromised, as the beds consistently receive praise for being comfortable.
In addition to the commendable sleeping arrangements, visitors also noted the quality of the breakfast, contributing to a well-rounded and satisfying stay at the hotel. Whether on business or leisure, the consistent mention of comfort and cleanliness in guest reviews of Hotel Novo Cándido makes it a reliable choice for a pleasant stay.
Cleanliness
Hotel Novo Cándido boasts a reputation for exceptional cleanliness, consistently highlighted by guests. The rooms are described as very clean and tidy with many noting that both the room and bathroom meet high standards of hygiene. The overall cleanliness of the property, including communal areas like the dining room, receives high praise.
Guests appreciate the hotel's new and modern feel with many rooms being described as not only clean but also soundproof and comfortable. The hotel’s central location is also frequently mentioned, adding convenience to the stay.
Despite a few isolated mentions of unclean laundry, the overarching sentiment is that the hotel maintains impeccable hygiene standards. The helpful and attentive staff further enhance the positive experience, ensuring that cleanliness and guest comfort remain top priorities.
In summary, Hotel Novo Cándido excels in maintaining a pristine environment, making it an excellent choice for travelers who prioritize cleanliness and convenience during their stay.
Staff
At Hotel Novo Cándido, visitors consistently praise the exceptional service provided by the staff. Guests laud the friendly, attentive and professional demeanor of the entire team. From the receptionist to individual staff members like Luis, Vicky and Alvaro, each encounter fosters a welcoming and warm environment. Personalized attention and problem-solving capabilities stand out consistently, making every guest feel valued and heard.
Travelers appreciate the kindness and service, noting the staff’s willingness to assist with various needs, from offering recommendations to resolving issues promptly. The consistency in compliments towards the friendly and helpful nature of the staff, backed by their efficient and cordial service, underscores the reliability and hospitality that Hotel Novo Cándido is known for. With excellent value for money and a prime location in the heart of the city, the overall experience is enhanced significantly by the dedicated staff, making it a highly recommended destination.
No, Hotel Novo Cándido doesn't have any pool.
No, a spa isn't available at Hotel Novo Cándido.
No, Hotel Novo Cándido doesn't allow dogs.
No, parking facilities aren't available at Hotel Novo Cándido.