Hotel Princess
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Summary of reviewsHotel Princess in Ourense receives a range of guest reviews with many guests highlighting its exceptional and central location as a prime advantage. Situated near the historical center, the hotel offers easy access to key landmarks, commercial areas, pedestrian zones and attractions like the thermal baths and San Lázaro park, making it a favored choice for those wishing to explore the city without the need for a car. The nearby affiliated parking, despite being offsite, is also seen as a convenience by many guests.
The hotel staff receives overwhelmingly positive feedback for their friendliness, professionalism and attentiveness, particularly the reception team, who contribute significantly to a pleasant guest experience. Cleanliness is another area where the hotel scores well with numerous guests complimenting the high standards of room hygiene and overall tidiness.
The rooms at Hotel Princess are noted for being spacious, clean and comfortable with some rooms featuring modern amenities such as large flat-screen TVs and whirlpool bathtubs. However, there are mixed feelings regarding the room decor with several guests pointing out that it is somewhat outdated and in need of renovation. Inconsistencies in room amenities and decor quality also are frequently mentioned.
While the hotel's breakfast receives mixed reviews with some guests finding it acceptable or even fabulous, many others feel it falls short of the expected standard for a four-star establishment. Complaints include a limited variety of options, insufficient replenishment of buffet items and the use of low-quality products. Similarly, the dinner experience is described as underwhelming with limited options and the requirement to order in advance.
Despite these food-related shortcomings, the general sentiment towards the bed quality is positive, often described as comfortable and conducive to a restful stay. The night soundproofing is also appreciated, ensuring quiet rooms despite the hotel's close proximity to lively nightlife spots.
Parking at Hotel Princess remains a contentious point due to the absence of onsite options. However, the available affiliated parking lots are seen as secure and convenient, albeit sometimes costly and requiring a short walk.
In summary, while Hotel Princess excels in location, staff friendliness, cleanliness and room comfort, it has areas that could benefit from improvements, particularly regarding food services, decor updates and parking management. Despite some inconsistencies, it remains a popular choice for visitors exploring Ourense.
Categories
The hotel staff receives overwhelmingly positive feedback for their friendliness, professionalism and attentiveness, particularly the reception team, who contribute significantly to a pleasant guest experience. Cleanliness is another area where the hotel scores well with numerous guests complimenting the high standards of room hygiene and overall tidiness.
The rooms at Hotel Princess are noted for being spacious, clean and comfortable with some rooms featuring modern amenities such as large flat-screen TVs and whirlpool bathtubs. However, there are mixed feelings regarding the room decor with several guests pointing out that it is somewhat outdated and in need of renovation. Inconsistencies in room amenities and decor quality also are frequently mentioned.
While the hotel's breakfast receives mixed reviews with some guests finding it acceptable or even fabulous, many others feel it falls short of the expected standard for a four-star establishment. Complaints include a limited variety of options, insufficient replenishment of buffet items and the use of low-quality products. Similarly, the dinner experience is described as underwhelming with limited options and the requirement to order in advance.
Despite these food-related shortcomings, the general sentiment towards the bed quality is positive, often described as comfortable and conducive to a restful stay. The night soundproofing is also appreciated, ensuring quiet rooms despite the hotel's close proximity to lively nightlife spots.
Parking at Hotel Princess remains a contentious point due to the absence of onsite options. However, the available affiliated parking lots are seen as secure and convenient, albeit sometimes costly and requiring a short walk.
In summary, while Hotel Princess excels in location, staff friendliness, cleanliness and room comfort, it has areas that could benefit from improvements, particularly regarding food services, decor updates and parking management. Despite some inconsistencies, it remains a popular choice for visitors exploring Ourense.
Business Hotel
The hotel features four meeting rooms suitable for business or private events. It offers essential services for comfort and convenience, including a cafeteria serving local products.
Hotel with Parking
Situated in the city center, this hotel provides a private parking garage nearby for a supplement. This offers a convenient parking option for guests staying in the urban area.
Hotel for Honeymoon
Hotel near Nightlife Spots
4-Star Hotel
Guest Reviews
The Hotel Princess boasts an exceptional and unbeatable location in Ourense. Guests repeatedly highlight its central positioning, making it an ideal base for exploring the city. The hotel is situated near the historical center, offering easy access to key landmarks such as the cathedral and the main square, often within a short walking distance. Additionally, it's well-connected to public transport and major roads, enhancing its convenience for travelers.
Though the facilities may be somewhat outdated, the hotel's proximity to the city's commercial area, pedestrian zones and attractions like the thermal baths and San Lázaro park is frequently praised. The convenience of nearby affiliated parking, despite the absence of on-site parking, adds to the overall positive experience. Guests also appreciate the quiet, comfortable rooms and the attentive, friendly staff, which contribute to a pleasant stay.
Overall, Hotel Princess provides significant value for its central location and accessibility, making it a preferred choice for those looking to explore Ourense without the need for a car.
The breakfast experience at Hotel Princess has received mixed reviews from its guests. Generally, the breakfast is deemed acceptable by many with some even calling it good or very good. Positive feedback highlights the decent variety of products and a few guests appreciated the friendliness of the breakfast staff. For those who prioritize basics, the breakfast offers a selection that includes pastries, fruit and toast and it is noted as being quite complete or even fabulous by some.
However, the majority of reviews express disappointment with the breakfast offered. Common complaints include a limited variety of options, insufficient replenishment of buffet items and a general lack of quality and quantity that guests would expect from a 4-star hotel. Some guests found the breakfast to be quite basic or similar to what one might expect at a 2 or 3-star establishment. Issues such as a messy breakfast room, cold conditions and the absence of heating also detract from the overall breakfast experience.
The hotel's use of industrial, low-cost products, as well as a scarcity of hot dishes and eggs, further added to the sense of inadequacy among guests. Some reported that the breakfast, especially the coffee, was of low quality with industrial pastries and watered-down orange juice being particular points of contention. Several guests decided to have breakfast outside the hotel due to these shortcomings.
Overall, while some guests were satisfied with the breakfast at Hotel Princess, many others felt it fell short of their expectations for a 4-star hotel, highlighting the need for improvements in both variety and quality.
The dinner experience at Hotel Princess has mixed reviews from guests. While the hospitality in the cafeteria is often highlighted positively with a particularly friendly waiter mentioned multiple times, the dining options themselves receive some criticism. Guests note that dinner needs to be ordered in advance with no possibility of spontaneous supper. The dinner venue is described as quite limited and several guests found the dinner unimpressive and not worth the price. Moreover, the sandwiches available at the cafeteria during the night did not meet expectations. However, the option to relax and shower after work before dinner is appreciated. Overall, while the service is commendable, the dinner offerings could benefit from improvements in both availability and quality.
Hotel Princess offers a mixed experience for its guests, frequently praised for its spacious, clean and well-renovated rooms, but also criticized for outdated decor and inconsistent amenities. Many guests highlighted the size and comfort of the rooms, mentioning large beds, modern bathrooms and spacious layouts as definite plus points. For those staying in updated rooms, the amenities such as whirlpool bathtubs and large flat-screen TVs add a touch of luxury.
However, the hotel's age is apparent in various aspects with several guests noting old carpets, worn-out furniture and dim lighting. The décor, reflecting a bygone era, often clashes with contemporary standards, leaving some areas in need of urgent renovation. Rooms not matching online photos or lacking in expected amenities like mini-fridges and proper lighting were also frequently pointed out by reviewers.
Despite these drawbacks, the hotel maintains a high standard of cleanliness with many patrons finding their rooms to be very clean and cozy. The renovated bathrooms receive particular acclaim for being spacious and modern. Moreover, the hotel's location is convenient, adding to the overall positive stay experience.
On the downside, some guests encountered issues with hot water pressure, outdated facilities and subpar furniture quality, which detracted from the overall comfort. Additionally, not all rooms are equally updated, leading to a variance in room quality that can surprise some visitors.
Overall, while the Hotel Princess provides a comfortable stay with sizable rooms and modern conveniences in some areas, it is evident that a comprehensive update would significantly enhance guest satisfaction.
Hotel Princess receives a range of feedback regarding its beds, leaning predominantly toward positive remarks about their comfort and size. Guests frequently highlight the beds as comfortable, often noting the presence of large, extra-large or king-sized options that contribute to a restful stay. Comfortable bedding and pillows complement the overall sleeping experience with many finding both the beds and mattresses to be super comfortable.
However, there are occasional mentions of discomfort with some guests describing the mattresses and pillows as too hard or uncomfortable. A few reviews mention issues like noise from the beds or worn mattresses. Despite these less favorable comments, the general consensus skews towards a positive evaluation of the beds, reflecting an emphasis on comfort and size.
Hotel Princess garners a mix of feedback, particularly around the theme of cleanliness. Positively, many guests highlight that the hotel maintains a high standard of hygiene with multiple reviews noting the cleanliness as exceptional and awarding it top marks. Rooms are frequently described as very clean, tidy and well-maintained. Guests also appreciate the overall cleanliness of the common areas and hallways, despite some mentioning they could use more regular attention.
However, the hotel does have several areas for improvement. Reports of outdated furniture and facilities pop up regularly with some guests mentioning dirty carpets, dusty rooms and moldy bathrooms. Issues such as broken furniture, bathroom stains and even unfortunate discoveries like leftover clothing under the bed have been noted. There are also comments about poor hygiene in certain parts of the hotel and the cleanliness of bathrooms specifically getting mixed reviews.
Overall, while the Hotel Princess excels in terms of room cleanliness and general hygiene, consistency in maintaining these standards across all areas of the hotel could enhance the guest experience further.
The reviews for 'Hotel Princess' overwhelmingly highlight positive experiences with the hotel staff. Guests frequently mention the friendliness and attentiveness of the employees, particularly praising the reception staff for their kind, polite and professional demeanor. The receptionists are noted for being especially helpful, quick to resolve issues and consistently providing great customer service. Many visitors appreciated the charming and courteous nature of the front desk team, which significantly contributed to their pleasant stay.
However, there are some mixed reviews regarding the breakfast service with a few guests describing the breakfast staff as unfriendly and less responsive. Despite these occasional criticisms, the overall sentiment indicates that the employees at 'Hotel Princess' make a considerable effort to ensure that their guests feel welcomed and taken care of.
Additionally, housekeeping and café staff also received positive comments for their attentiveness and friendly service, which complements the hotel's convenient location allowing easy exploration of the city on foot.
In summary, while there are areas for improvement, especially with breakfast service, the staff at 'Hotel Princess' are largely viewed as a strong asset, enhancing the overall guest experience through their professionalism and warmth.
Despite its charm and excellent amenities, Hotel Princess has received mixed feedback regarding its parking situation. The hotel does not offer parking within the building, which has been a point of concern for many guests. Instead, visitors are directed to nearby public parking lots or affiliated garages, some of which are a few minutes' walk away and typically involve an additional cost.
While the pricing for parking varies, many guests have mentioned it can be expensive, though some did appreciate the convenience and security of these offsite options. A reduced rate is available for hotel guests, though this still entails a fee. The distance to these parking locations ranges from 50 meters to 500 meters, depending on availability with some parking options better managed than others.
The overall consensus is that the parking management could be significantly improved to enhance guest experience. Despite the challenges associated with parking, the proximity and security of the available options are viewed as positives in an otherwise problematic area. For those planning to stay at Hotel Princess, it's advisable to prepare for the additional walking and costs associated with parking.
The Hotel Princess is praised for its proximity to lively nightlife and good restaurants, making it an excellent base for exploring the Old Town and the Miño riverside. Guests appreciate the soundproofing of the rooms, which ensures restful nights despite the vibrant evening activities. Although some guests noted the nightspot's intensity, the overall consensus is that the nightlife in the area is great. There are a few mentions of the hotel needing a renovation and some difficulty with the steps, but the breakfast received positive remarks. Parking arrangements also seem to be satisfactory for guests.
Hotel Princess has received numerous reviews questioning its four-star rating with guests frequently expressing disappointment. A considerable number of comments highlight that the facilities and services provided do not align with the expectations of a four-star hotel. The hotel appears outdated to many guests and some rooms have not been renovated, contributing to an impression of a 2-3 star establishment rather than a four-star.
Several guests noted the lack of basic amenities such as a minibar or mini fridge in the rooms, which they found surprising for a hotel with such a rating. The breakfast service also garnered criticism, described by many as limited and not up to the standard expected from a four-star hotel. Additionally, concerns were raised about the overall cleaning and service quality, which were deemed inconsistent with the four-star categorization.
While a deluxe jacuzzi suite was described as impressive, this positive note was an exception rather than the norm. Overall, the general sentiment of the reviews suggests that Hotel Princess does not meet the criteria typically associated with a four-star hotel, leaving many guests disappointed with their experience.
Hotel Princess offers accommodations that are generally suitable for business travelers. The hotel is centrally located, which is convenient for those attending meetings or conducting business in Ourense. Guests have noted that the environment is quiet, making it conducive to working remotely. Beds are comfortable, contributing to a restful stay. However, the facilities are basic and lack modern updates and some guests have pointed out a shortage of dedicated business amenities. While the hotel serves essential needs for a business trip, it is evidently designed with simplicity in mind rather than high-end corporate features. Overall, Hotel Princess is appropriate for a straightforward business stay.
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Location
Though the facilities may be somewhat outdated, the hotel's proximity to the city's commercial area, pedestrian zones and attractions like the thermal baths and San Lázaro park is frequently praised. The convenience of nearby affiliated parking, despite the absence of on-site parking, adds to the overall positive experience. Guests also appreciate the quiet, comfortable rooms and the attentive, friendly staff, which contribute to a pleasant stay.
Overall, Hotel Princess provides significant value for its central location and accessibility, making it a preferred choice for those looking to explore Ourense without the need for a car.
Breakfast
However, the majority of reviews express disappointment with the breakfast offered. Common complaints include a limited variety of options, insufficient replenishment of buffet items and a general lack of quality and quantity that guests would expect from a 4-star hotel. Some guests found the breakfast to be quite basic or similar to what one might expect at a 2 or 3-star establishment. Issues such as a messy breakfast room, cold conditions and the absence of heating also detract from the overall breakfast experience.
The hotel's use of industrial, low-cost products, as well as a scarcity of hot dishes and eggs, further added to the sense of inadequacy among guests. Some reported that the breakfast, especially the coffee, was of low quality with industrial pastries and watered-down orange juice being particular points of contention. Several guests decided to have breakfast outside the hotel due to these shortcomings.
Overall, while some guests were satisfied with the breakfast at Hotel Princess, many others felt it fell short of their expectations for a 4-star hotel, highlighting the need for improvements in both variety and quality.
Dinner
Rooms
However, the hotel's age is apparent in various aspects with several guests noting old carpets, worn-out furniture and dim lighting. The décor, reflecting a bygone era, often clashes with contemporary standards, leaving some areas in need of urgent renovation. Rooms not matching online photos or lacking in expected amenities like mini-fridges and proper lighting were also frequently pointed out by reviewers.
Despite these drawbacks, the hotel maintains a high standard of cleanliness with many patrons finding their rooms to be very clean and cozy. The renovated bathrooms receive particular acclaim for being spacious and modern. Moreover, the hotel's location is convenient, adding to the overall positive stay experience.
On the downside, some guests encountered issues with hot water pressure, outdated facilities and subpar furniture quality, which detracted from the overall comfort. Additionally, not all rooms are equally updated, leading to a variance in room quality that can surprise some visitors.
Overall, while the Hotel Princess provides a comfortable stay with sizable rooms and modern conveniences in some areas, it is evident that a comprehensive update would significantly enhance guest satisfaction.
Beds
However, there are occasional mentions of discomfort with some guests describing the mattresses and pillows as too hard or uncomfortable. A few reviews mention issues like noise from the beds or worn mattresses. Despite these less favorable comments, the general consensus skews towards a positive evaluation of the beds, reflecting an emphasis on comfort and size.
Cleanliness
However, the hotel does have several areas for improvement. Reports of outdated furniture and facilities pop up regularly with some guests mentioning dirty carpets, dusty rooms and moldy bathrooms. Issues such as broken furniture, bathroom stains and even unfortunate discoveries like leftover clothing under the bed have been noted. There are also comments about poor hygiene in certain parts of the hotel and the cleanliness of bathrooms specifically getting mixed reviews.
Overall, while the Hotel Princess excels in terms of room cleanliness and general hygiene, consistency in maintaining these standards across all areas of the hotel could enhance the guest experience further.
Staff
However, there are some mixed reviews regarding the breakfast service with a few guests describing the breakfast staff as unfriendly and less responsive. Despite these occasional criticisms, the overall sentiment indicates that the employees at 'Hotel Princess' make a considerable effort to ensure that their guests feel welcomed and taken care of.
Additionally, housekeeping and café staff also received positive comments for their attentiveness and friendly service, which complements the hotel's convenient location allowing easy exploration of the city on foot.
In summary, while there are areas for improvement, especially with breakfast service, the staff at 'Hotel Princess' are largely viewed as a strong asset, enhancing the overall guest experience through their professionalism and warmth.
Parking
While the pricing for parking varies, many guests have mentioned it can be expensive, though some did appreciate the convenience and security of these offsite options. A reduced rate is available for hotel guests, though this still entails a fee. The distance to these parking locations ranges from 50 meters to 500 meters, depending on availability with some parking options better managed than others.
The overall consensus is that the parking management could be significantly improved to enhance guest experience. Despite the challenges associated with parking, the proximity and security of the available options are viewed as positives in an otherwise problematic area. For those planning to stay at Hotel Princess, it's advisable to prepare for the additional walking and costs associated with parking.
Nightlife
4 Star
Several guests noted the lack of basic amenities such as a minibar or mini fridge in the rooms, which they found surprising for a hotel with such a rating. The breakfast service also garnered criticism, described by many as limited and not up to the standard expected from a four-star hotel. Additionally, concerns were raised about the overall cleaning and service quality, which were deemed inconsistent with the four-star categorization.
While a deluxe jacuzzi suite was described as impressive, this positive note was an exception rather than the norm. Overall, the general sentiment of the reviews suggests that Hotel Princess does not meet the criteria typically associated with a four-star hotel, leaving many guests disappointed with their experience.
Business
No, Hotel Princess doesn't have any pool.
No, a spa isn't available at Hotel Princess.
No, Hotel Princess doesn't allow dogs.
Yes, parking facilities are available at Hotel Princess.
No, Hotel Princess doesn't have a gym.
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