Puente Romano
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Summary of reviewsPuente Romano is strategically positioned near a hospital and within walking distance of the city center, offering ease of access to downtown attractions and public transportation. The quiet neighborhood and availability of parking, albeit limited, contribute to a convenient stay. Guests appreciate the 24-hour reception and the warm, professional attitude of the staff, who are noted for their dedication to providing excellent service.
The hotel's breakfast, enjoyed by many for its quality and simplicity, is served in the cafeteria and includes items like coffee, toast, croissants and orange juice. However, the availability can be inconsistent with some guests facing closures or finding the offerings too basic.
Rooms at Puente Romano are generally affordable and clean with comfortable beds, though some guests have noted issues with outdated decor, small sizes and inadequate temperature control, especially on the third floor. Noise from air conditioning units and pipes can also be disruptive. Cleanliness is a mixed bag; while some find the hotel clean with impeccable bed linen, others report issues like dirty bathrooms, stained carpets and ants.
The staff consistently receive high praise for their friendliness and helpfulness, often going out of their way to assist with any issues. The limited free parking and comfortable beds are also noteworthy positives, though there are occasional complaints about mattress comfort.
Overall, Puente Romano is valued for its strategic location, good service and affordability, though some aspects require significant updates to enhance the guest experience fully.
Categories
The hotel's breakfast, enjoyed by many for its quality and simplicity, is served in the cafeteria and includes items like coffee, toast, croissants and orange juice. However, the availability can be inconsistent with some guests facing closures or finding the offerings too basic.
Rooms at Puente Romano are generally affordable and clean with comfortable beds, though some guests have noted issues with outdated decor, small sizes and inadequate temperature control, especially on the third floor. Noise from air conditioning units and pipes can also be disruptive. Cleanliness is a mixed bag; while some find the hotel clean with impeccable bed linen, others report issues like dirty bathrooms, stained carpets and ants.
The staff consistently receive high praise for their friendliness and helpfulness, often going out of their way to assist with any issues. The limited free parking and comfortable beds are also noteworthy positives, though there are occasional complaints about mattress comfort.
Overall, Puente Romano is valued for its strategic location, good service and affordability, though some aspects require significant updates to enhance the guest experience fully.
Hotel with Parking
Puente Romano provides free parking for its guests. This adds value for travelers with their own transportation.
Cheap Hotel
Puente Romano provides affordable hotel rooms. It is a convenient option for budget-conscious travelers.
Hotel near Nightlife Spots
Guest Reviews
Puente Romano boasts a very good location that many guests appreciate. It is conveniently situated near a hospital, making it an ideal choice for visitors with healthcare needs. The hotel is just a short walk from the city center, making it easy to explore downtown attractions, bars and cafés. Public transportation is readily available with several bus lines nearby. Despite being outside the historic center, guests find that the walk to the central area is easy and pleasant. Additional perks include easy parking and a quiet neighborhood, adding to the convenience and comfort during the stay. The 24-hour reception service and friendly staff also receive positive mentions, enhancing the overall guest experience. Puente Romano is recommended for its strategic location, which suits short stays and offers good value for travelers.
Puente Romano has garnered mixed reviews regarding its breakfast offerings. Many guests appreciated the quality and simplicity of the breakfast served in the cafeteria, often noted for its affordability and satisfactory items such as coffee, toast, croissants and orange juice. The friendliness of the cafeteria staff was frequently highlighted, adding to a positive dining experience.
However, there were also reports of inconsistencies with the availability of breakfast. Some guests mentioned that the cafeteria was closed when they intended to have breakfast, while others were disappointed that breakfast was not available despite being advertised. Additionally, a few found the breakfast too basic or considered it overpriced considering it was offered in the hotel’s own cafeteria.
Overall, for those who managed to partake, the breakfast at Puente Romano was generally well-received for its quality and value. Nonetheless, potential guests might want to confirm breakfast availability in advance to avoid inconvenience.
Puente Romano offers rooms that are generally clean and reasonably priced, making it an affordable option for travelers. While the beds are comfortable and some rooms are spacious, there are several areas in need of improvement. Many guests have commented on the dated decor and the necessity for a renovation. The rooms can vary in size with several being small and the bathrooms often described as very small.
Temperature control appears to be an issue, particularly on the third floor, where rooms can become unbearably hot due to outdated or malfunctioning air conditioning systems. Noise can also be a problem, whether from outdated air conditioning units or from pipes and other machinery.
Guests may encounter some cleanliness issues, such as stained beds or old carpets and the amenities are somewhat lacking with some rooms missing hand soap or proper door latches. Lighting in rooms and hallways is often insufficient and the presence detectors in the hallways are not always functioning, leaving parts of the hallways dark.
On a positive note, there is a very nice coffee shop across the street providing good service, contributing to the overall convenience despite the limited parking spots available at the hotel. Overall, while Puente Romano offers comfort and affordability, it requires significant updates to enhance the guest experience.
Visitors to Puente Romano have shared varied perspectives regarding the beds at the hotel. Some guests have praised the comfort of the beds, describing them as comfortable and conducive to a pleasant stay. These guests noted that their rooms were not only cozy but also spacious, contributing to a positive overall experience.
However, there were several mentions of discomfort with a number of guests finding the mattresses either too hard or too soft, making it difficult for them to have a restful sleep. Some reviews also highlighted issues with the condition of the mattresses and pillows, citing them as stained, lumpy or generally uncomfortable. Despite these mixed reviews, a portion of guests did report having a good night's sleep, indicating that experiences with the hotel's bedding can vary significantly among different visitors.
The reviews for Puente Romano highlight both positive and negative experiences regarding the hotel's cleanliness. On the brighter side, some guests found the hotel to be clean with friendly and attentive staff, even describing the bed linen as white and impeccable. The location and personal treatment received by guests were appreciated, adding a plus point to their stay.
However, the negative feedback on cleanliness was significant. Complaints included dirty bathroom conditions with urine and dried hair, carpets that were not well-cleaned and an overall need for improvement in housekeeping. Issues such as ants in the room, dirty towels and unpleasant smells were also noted. Some facilities appeared old and in need of repairs and there were comments about the air conditioning not functioning properly. The cleanliness left much to be desired for many guests, who felt that the cleaning was terrible and that the hotel could benefit from more thorough housekeeping practices.
Guests of Puente Romano frequently commend the hotel’s staff for their exceptional friendliness and helpfulness. Reviews highlight the team’s commitment to ensuring a comfortable stay with numerous mentions of their attentiveness and responsiveness to guest needs, such as promptly addressing room issues like malfunctioning air conditioning. The reception staff, in particular, receive high praise for their professionalism and courteous service. Travelers appreciate the overall excellent treatment and good customer service provided by the hotel's personnel. Although there are mentions of specific negative interactions, the prevailing sentiment from the reviews is a positive acknowledgment of the staff's dedication and friendliness. The general willingness of the hotel team to assist and make guests feel welcomed contributes significantly to the positive experiences reported by many visitors.
Guests at Puente Romano appreciate the availability of free parking at the hotel. However, the hotel's parking facilities might not fully meet everyone's needs. There are limited parking spots, fitting only about 5 to 6 cars and the lot is described as very small and difficult to maneuver in. The entrance to the parking area can be uncomfortable and poses a challenge, especially without assurance of an available parking spot upon arrival. While some guests had to resort to parking outside, there are alternative options such as a nearby private parking lot or parking across the road without issues, which were noted positively. Although the free parking aspect is appealing, the restricted number of spaces and challenges related to the parking facility may require some guests to seek parking alternatives.
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Location
Breakfast
However, there were also reports of inconsistencies with the availability of breakfast. Some guests mentioned that the cafeteria was closed when they intended to have breakfast, while others were disappointed that breakfast was not available despite being advertised. Additionally, a few found the breakfast too basic or considered it overpriced considering it was offered in the hotel’s own cafeteria.
Overall, for those who managed to partake, the breakfast at Puente Romano was generally well-received for its quality and value. Nonetheless, potential guests might want to confirm breakfast availability in advance to avoid inconvenience.
Rooms
Temperature control appears to be an issue, particularly on the third floor, where rooms can become unbearably hot due to outdated or malfunctioning air conditioning systems. Noise can also be a problem, whether from outdated air conditioning units or from pipes and other machinery.
Guests may encounter some cleanliness issues, such as stained beds or old carpets and the amenities are somewhat lacking with some rooms missing hand soap or proper door latches. Lighting in rooms and hallways is often insufficient and the presence detectors in the hallways are not always functioning, leaving parts of the hallways dark.
On a positive note, there is a very nice coffee shop across the street providing good service, contributing to the overall convenience despite the limited parking spots available at the hotel. Overall, while Puente Romano offers comfort and affordability, it requires significant updates to enhance the guest experience.
Beds
However, there were several mentions of discomfort with a number of guests finding the mattresses either too hard or too soft, making it difficult for them to have a restful sleep. Some reviews also highlighted issues with the condition of the mattresses and pillows, citing them as stained, lumpy or generally uncomfortable. Despite these mixed reviews, a portion of guests did report having a good night's sleep, indicating that experiences with the hotel's bedding can vary significantly among different visitors.
Cleanliness
However, the negative feedback on cleanliness was significant. Complaints included dirty bathroom conditions with urine and dried hair, carpets that were not well-cleaned and an overall need for improvement in housekeeping. Issues such as ants in the room, dirty towels and unpleasant smells were also noted. Some facilities appeared old and in need of repairs and there were comments about the air conditioning not functioning properly. The cleanliness left much to be desired for many guests, who felt that the cleaning was terrible and that the hotel could benefit from more thorough housekeeping practices.
Staff
Parking
No, Puente Romano doesn't have any pool.
No, a spa isn't available at Puente Romano.
No, Puente Romano doesn't allow dogs.
Yes, parking facilities are available at Puente Romano.
No, Puente Romano doesn't have a gym.
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