Hotel Recanto do Ouro
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Summary of reviewsHotel Recanto do Ouro - Antigo Recanto da Serra is widely praised for its idyllic setting and comprehensive facilities, making it a stellar option for those seeking a tranquil and rejuvenating getaway. Situated atop a hill in Ouro Preto, the hotel offers breathtaking views of surrounding mountains and luxurious landscapes, perfect for nature lovers and those wanting an escape from the city's hustle and bustle.
The breakfast service at the hotel stands out with high-quality and diverse choices reflective of traditional Minas Gerais cuisine, featuring local specialties like natural fruit juices, cheese bread and a variety of fruits and sweets. Though breakfast could be improved with more fruit options, the overall experience consistently delights guests. The hotel also offers a generally positive dinner experience, enhanced by live music and a varied menu. While some dishes receive critical acclaim, like buffalo mozzarella ravioli and mushroom burgers, there are occasional inconsistencies in food quality and service.
When it comes to accommodation, Hotel Recanto do Ouro garners praise for its clean, comfortable and beautifully decorated rooms. Many rooms boast of spacious layouts and excellent views, complemented by amenities like whirlpool bathtubs and flat-screen TVs. However, some guests mention issues with room sizes, lack of storage and sound insulation. The cleanliness of the hotel is uniformly lauded with meticulous upkeep evident in both the private and communal spaces.
The complimentary Wi-Fi, however, is often noted to be weak and unstable, requiring improvements for consistent usage, especially in guest rooms. The pool area, a major highlight, features various beautifully maintained pools, including heated pools and an infinity pool with stunning mountain views. Despite occasional issues with pool heating, the overall pool experience is highly recommended for relaxation and leisure.
Guests appreciate the spacious and accessible parking facilities, though the tightness of spaces and the challenging access roads receive some criticism. The hotel shines as a family-friendly destination, offering a plethora of activities, from playgrounds to illuminated mines, ensuring a delightful stay for families with children.
The hotel staff is frequently recognized for their exceptional service, characterized by friendliness, attentiveness and efficiency, significantly enhancing the guest experience. Although there are isolated mentions of inconsistent service, the overall hospitality remains a strong point of the hotel.
In summary, Hotel Recanto do Ouro - Antigo Recanto da Serra offers a serene and scenic retreat with outstanding breakfast options, clean and comfortable rooms, lush pool facilities and dedicated staff. While certain areas like Wi-Fi connectivity and dinner service quality could see improvement, the hotel remains a highly recommended destination for those looking to experience Ouro Preto's natural beauty and family-friendly amenities.
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The breakfast service at the hotel stands out with high-quality and diverse choices reflective of traditional Minas Gerais cuisine, featuring local specialties like natural fruit juices, cheese bread and a variety of fruits and sweets. Though breakfast could be improved with more fruit options, the overall experience consistently delights guests. The hotel also offers a generally positive dinner experience, enhanced by live music and a varied menu. While some dishes receive critical acclaim, like buffalo mozzarella ravioli and mushroom burgers, there are occasional inconsistencies in food quality and service.
When it comes to accommodation, Hotel Recanto do Ouro garners praise for its clean, comfortable and beautifully decorated rooms. Many rooms boast of spacious layouts and excellent views, complemented by amenities like whirlpool bathtubs and flat-screen TVs. However, some guests mention issues with room sizes, lack of storage and sound insulation. The cleanliness of the hotel is uniformly lauded with meticulous upkeep evident in both the private and communal spaces.
The complimentary Wi-Fi, however, is often noted to be weak and unstable, requiring improvements for consistent usage, especially in guest rooms. The pool area, a major highlight, features various beautifully maintained pools, including heated pools and an infinity pool with stunning mountain views. Despite occasional issues with pool heating, the overall pool experience is highly recommended for relaxation and leisure.
Guests appreciate the spacious and accessible parking facilities, though the tightness of spaces and the challenging access roads receive some criticism. The hotel shines as a family-friendly destination, offering a plethora of activities, from playgrounds to illuminated mines, ensuring a delightful stay for families with children.
The hotel staff is frequently recognized for their exceptional service, characterized by friendliness, attentiveness and efficiency, significantly enhancing the guest experience. Although there are isolated mentions of inconsistent service, the overall hospitality remains a strong point of the hotel.
In summary, Hotel Recanto do Ouro - Antigo Recanto da Serra offers a serene and scenic retreat with outstanding breakfast options, clean and comfortable rooms, lush pool facilities and dedicated staff. While certain areas like Wi-Fi connectivity and dinner service quality could see improvement, the hotel remains a highly recommended destination for those looking to experience Ouro Preto's natural beauty and family-friendly amenities.
Hotel with Spa
Located in Ouro Preto, this hotel is a relaxing stay. It offers wellness options for guests.
Family Friendly Hotel
This hotel has an outdoor swimming pool, a fitness center, and a garden, offering recreational options for families. It also provides free private parking and is highly rated by families. Breakfast is wonderful.
Dog Friendly Hotel
This hotel is pet-friendly. Pet-friendly policies ensure a comfortable stay for guests and their animals.
Hotel with Swimming Pool
This hotel features an outdoor swimming pool and a fitness center. It provides a terrace, air-conditioned rooms with free WiFi, and a restaurant serving Brazilian dishes. Guests have praised the breakfast and the pool facilities.
Outdoor Pool
Hotel with Parking
This hotel features free private parking. It also offers an outdoor swimming pool, a fitness center, and a garden.
4-Star Hotel
Features an outdoor swimming pool, free private parking, a fitness centre and a garden. It has air-conditioned rooms with free WiFi, each with a private bathroom.
Hotel with Outdoor Pool
Hotel Recanto do Ouro features an outdoor swimming pool, free private parking, a fitness center, and a garden.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Hotel Recanto do Ouro - Antigo Recanto da Serra is nestled in a scenic and tranquil area atop a hill in Ouro Preto. This unique location provides guests with breathtaking views of the mountains and lush landscapes, perfect for those looking to escape the hustle and bustle of the city center and immerse themselves in nature. The peaceful environment is ideal for rest and relaxation and the hotel’s privileged vantage point offers stunning panoramas and enchanting sunsets.
However, accessing the hotel can be challenging. The narrow, steep streets leading to the property are difficult to navigate, especially for those unfamiliar with the terrain or using GPS services, which often suggest suboptimal routes. Reaching the hotel for the first time might be daunting with some guests describing the roads as poorly maintained and confusing. Thus, having a car is highly recommended, as it eases the otherwise strenuous journey and allows for convenient exploration of the city’s main attractions. For those without private transportation, taxis and Uber services are vital, though it can sometimes make guests feel somewhat dependent on these modes of transport.
While the hotel is not within walking distance from the historic city center, it is only a short drive away—approximately 5 to 10 minutes by car. This minor distance ensures guests remain close enough to enjoy the rich cultural and historical offerings of Ouro Preto without being engulfed by the constant activity of the downtown area.
In summary, Hotel Recanto do Ouro offers a serene getaway with unparalleled views, perfect for nature lovers and those seeking a restful escape. Its remote location, while providing peace and stunning scenery, necessitates the use of a car or taxi for easy access to Ouro Preto's historical center and other tourist spots.
Hotel Recanto do Ouro, formerly known as Recanto da Serra, has garnered high praise for its breakfast offerings, reflecting the authentic flavors of Minas Gerais gastronomy. Guests consistently highlight the breakfast as one of the standout features of their stay, appreciating both its variety and quality. Many reviews commend the breakfast for being very tasty, diverse and well-served with numerous options including local specialties such as real natural fruit juices, couscous, cheese bread and an array of fruits, cakes and sweets.
The buffet is frequently described as abundant, fresh and replenished throughout the morning, though some noted occasional delays in restocking. Despite its generally high ratings, a few guests mentioned that the breakfast could offer more fruit options and natural yogurt and some found the variety to be slightly repetitive over longer stays. The addition of live music during meals also contributes to a pleasant and enjoyable dining atmosphere.
Overall, the breakfast at Hotel Recanto do Ouro meets and often exceeds expectations, making it one of the hotel's most remarked-upon amenities, enhancing the overall experience of a stay there.
Hotel Recanto do Ouro's dinner experience seems to be a mixed bag based on guest reviews. On the positive side, the restaurant frequently features live music, creating a delightful and engaging atmosphere for diners. Many guests praised the food with highlights including delicious buffalo mozzarella ravioli and tender, flavorful meats. The à la carte menu offers excellent value for money and a wide variety of options, attracting praise for specific dishes like pizzas and mushroom burgers. The ambiance is complemented by charm and affordability, making the meal experience quite enjoyable.
However, not all reviews were glowing. Some guests reported issues with food quality and preparation, such as dishes being served cold, risotto arriving raw and pizza dough being undercooked. There were also mentions of long wait times, poor service and occasional confusion in the kitchen like spaghetti being served instead of fettuccine. Additionally, some found the menu lacks diversity and specific dietary needs such as vegan options were noted to be limited.
In summary, while many guests found the dinner experience at Hotel Recanto do Ouro enjoyable due to the good food, live music and reasonable pricing, there are certain inconsistencies in service and food quality that the hotel needs to address to meet all guests' expectations.
Hotel Recanto do Ouro, previously known as Recanto da Serra, receives mixed feedback regarding its room accommodations. Many guests applaud the comfortable and clean rooms with several reviews highlighting spacious layouts, beautiful decorations and excellent views, particularly those facing the pool or the mountains. Some rooms come equipped with added luxuries such as whirlpool bathtubs, flat-screen TVs and air conditioning, all of which contribute to a delightful stay.
However, not all experiences are uniformly positive. Some guests reported issues with room sizes, mentioning that several rooms are quite small, which restricts comfort, especially for families. There were also remarks about a lack of storage space and poor sound insulation, leading to disturbances from surrounding areas like the kitchen or pool. Certain rooms had a musty odor or dampness, which detracted from the overall experience.
Despite these drawbacks, the hotel’s cleanliness stands out. Rooms are regularly cleaned and maintained with fresh linens and tidy bathrooms noted frequently. Amenities like comfortable beds and delightful showers are consistently praised.
In summary, while Hotel Recanto do Ouro offers visually appealing and comfortable accommodations, potential guests should be mindful of the varied room sizes and occasional issues with noise and odor. Selecting a deluxe or premium room may enhance the overall experience, ensuring a more spacious and luxurious stay.
Hotel Recanto do Ouro - Antigo Recanto da Serra has garnered mixed feedback regarding the comfort of its beds. On the positive side, numerous guests found the beds to be very comfortable with several highlighting them as large and spacious. Many appreciated comfortable mattresses and the cleanliness of the bedding. Some reviews mentioned good bed linens and excellent bedding and blankets. Pillows, however, drew mixed reactions with several reviewers noting them as too soft or uncomfortable.
Conversely, a segment of guests found the beds hard or firm, which impacted their comfort levels. Issues were also raised about mattresses being too worn or hard and beds described as queens actually being composed of two single beds put together, resulting in a noticeable divide. Moreover, some guests mentioned the bed linen appeared old and used while others found the bed too small or not meeting their expectations of comfort.
In summary, while many guests enjoyed a very comfortable bed during their stay, the comfort level of mattresses and pillows did not meet the expectations of all, especially those who prefer softer options.
The guest reviews for Hotel Recanto do Ouro - Antigo Recanto da Serra frequently highlight its exceptional cleanliness. Comments consistently describe the rooms, bathrooms and communal areas as impeccably clean and well-maintained. Guests appreciate the hotel's tidy and organized environment, emphasizing that all spaces are regularly and thoroughly cleaned. The hotel is commended for its clean surroundings, from the furniture to the pool, creating a comfortable and inviting atmosphere. Though a few criticisms point to occasional oversights in specific areas, the overall consensus is that the hotel's hygiene standards are high, contributing significantly to a pleasant stay. The clean and cozy rooms, the beautiful and well-maintained facilities and the attentive cleaning services all contribute to the hotel's reputation for maintaining a spotless environment.
Hotel Recanto do Ouro - Antigo Recanto da Serra is highly regarded for its exceptional staff and service. Guests frequently highlight the friendliness, attentiveness and politeness of the hotel employees. From the reception staff to the restaurant waiters, everyone is described as courteous, helpful and well-trained. This high level of customer service contributes significantly to a pleasant and welcoming environment throughout the hotel.
Many reviewers commend the team for being accommodating and efficient, enhancing the overall guest experience. Specific mention is made of employees going above and beyond, providing kind and efficient service in various areas of the hotel, including the kitchen, housekeeping and front desk. Guests appreciate the personalized touches, such as attentive assistance with luggage and responsive reception staff who are always willing to help.
However, a few reviews indicate occasional inconsistencies in service quality at the reception and restaurant, suggesting that staff could benefit from additional training to maintain a uniformly high standard.
Overall, the outstanding service provided by the staff at Hotel Recanto do Ouro significantly enhances the stay with many guests expressing a desire to return thanks in large part to the team's dedication and hospitality.
Hotel Recanto do Ouro, formerly known as Recanto da Serra, offers a scenic and comfortable lodging experience, but guests have noted significant issues with the hotel's Wi-Fi service. The majority of reviews indicate that the internet connection is weak, unstable and often unusable, particularly in the guest rooms. Many patrons reported that the Wi-Fi signal fluctuates frequently, making it difficult to perform essential tasks and some even faced lengthy downtimes. The internet quality in rooms furthest from the reception is especially problematic, forcing guests to relocate to common areas to get a better connection. Overall, while the hotel provides Wi-Fi, its reliability and performance need substantial improvement to meet guest expectations.
The pool area at Hotel Recanto do Ouro - Antigo Recanto da Serra is a major highlight, featuring a variety of beautiful and well-maintained swimming pools. Guests frequently praise the aesthetic appeal of the pools, describing them as beautiful, impressive and wonderful. The pool area includes a mix of heated pools, an infinity pool and pools with cascading waterfalls, all of which offer a stunning view of the surrounding mountains.
The heated pools are particularly well-received, noted for their pleasant temperature and the ability to enjoy a swim even late at night. The infinity pool and the pools with waterfalls are often highlighted for their picturesque settings, perfect for relaxation and taking photos.
However, some guests did express disappointment regarding the inconsistency of the pool heating, indicating that the water was occasionally too cold to enjoy. This was especially noted during colder seasons or later in the day. Despite these issues, the overall feedback on the pool facilities remains overwhelmingly positive with many guests considering the pool area a key feature of their stay and praising the array of leisure options available, including the sauna, hot tub and game room.
The hotel’s outdoor area is highly regarded, offering a spacious organized environment with plenty of sun loungers and beds with awnings, ideal for sunbathing and relaxing. The clean and well-maintained pool area, complemented by the scenic mountain views, makes it a superb spot for guests to unwind and enjoy nature.
Hotel Recanto do Ouro - Antigo Recanto da Serra offers a variety of parking solutions that have garnered mostly positive reviews from guests. Many commend the ample, free and easily accessible parking options available on the property with several noting that it's good to leave the car at the hotel and use taxis or ride-sharing services to explore downtown due to the difficulty of finding parking there. The availability of plentiful parking spaces, both near accommodations and within the hotel premises, is frequently highlighted.
However, there are a few concerns mentioned about the parking facilities. Some guests noted that the parking lot is small with few and tight spaces and that parking access can be complicated due to narrow streets and poorly lit and unpaved roads. Others mentioned that parking under trees can leave cars dirty and the parking entrance may sometimes be unattended.
Overall, while the hotel offers generous and convenient parking options, including private parking and ample space, there are some areas, such as the access roads and the condition of parking spaces, that could be improved. Despite these minor issues, guests generally appreciate the good parking facilities provided by the hotel.
Hotel Recanto do Ouro - Antigo Recanto da Serra is highly praised for its family-friendly atmosphere, making it a standout option for those traveling with children. Guests frequently highlight the extensive variety of activities and amenities available, including a playground, pool, game room, illuminated mine and waterfall, which provide endless entertainment for children and families alike. The hotel’s environment is described as safe, cozy and peaceful, making it an ideal spot for a relaxing family stay.
Families appreciate the spacious and comfortable accommodations, including family rooms specifically designed to cater to their needs. However, some reviewers noted the need for improvements in the family rooms, such as better storage for luggage and a larger TV for easier viewing. Despite these minor issues, the overall feedback emphasizes the hotel's suitability for multigenerational family trips with excellent facilities and leisure options that ensure a pleasant stay for both children and adults.
There are also positive mentions of the hotel’s beautiful views and its welcoming approach to pets, indicating a versatile and inclusive environment. Guests often express their plans to return with their children, underlining the hotel’s strong appeal for repeat visits. Overall, Hotel Recanto do Ouro proves to be a top choice for families looking to enjoy a well-rounded, enjoyable vacation together.
Hotel Recanto do Ouro - Antigo Recanto da Serra is a luxurious four-star establishment offering a grand experience with high-quality amenities and well-maintained facilities. Guests frequently commend its excellent service and overall charming environment. The hotel features beautiful rooms, a cozy atmosphere and clean surroundings, making it a highly recommended choice for travelers seeking comfort and luxury.
While some reviews note that the service could be stronger, especially for a four-star rating and the restaurant falls short of expectations, the hotel's overall accommodations and leisure facilities are praised. Guests find the structure, both modern and clean, highly satisfactory.
The resort-style setup is appreciated and considered among the best for Brazilian standards, providing a great cost-benefit despite the slightly high rates. Reviewers consistently assert its four-star quality, confirming that it offers the expected standards of a hotel in this category.
Hotel Recanto do Ouro - Antigo Recanto da Serra offers a delightful pool experience, highly praised by its guests. The hotel features a variety of pools, including a spectacular outdoor infinity pool with breathtaking views, a natural pool with a waterfall and a well-maintained heated pool. Many guests appreciate the clean and beautiful pool areas, which include options for both heated and non-heated swimming pools set in a large, well-maintained outdoor space.
The pool area itself is described as cozy, pleasant and fantastic, providing beautiful views and a relaxing atmosphere. Notably, the heated outdoor pool received specific commendation for allowing guests to swim until late at night, making it a popular choice. The presence of a large pool complex, featuring an artificial waterfall with stunning stones, adds to the unique leisure options available. The outdoor and infinity pools, along with the beautiful garden settings, create an ideal environment for relaxation.
However, there is a mention of the adjustable pool temperature being less than ideal for some guests and a pool filter would have enhanced the experience. Despite these minor drawbacks, the overall sentiment towards the pool facilities at Hotel Recanto do Ouro is overwhelmingly positive, making it a highly recommended feature for potential visitors.
Hotel Recanto do Ouro, previously known as Recanto da Serra, consistently impresses couples seeking a romantic escape, particularly those on their honeymoon. Guests frequently highlight the ideal setting for honeymooners, praising the wonderful honeymoon suites and special services that make the stay truly memorable. The atmosphere is repeatedly described as romantic, cozy and perfect for couples with features such as a fireplace adding to the intimate ambiance.
The location of the hotel is exceptional, boasting stunning scenic views that contribute to an unforgettable experience. The beautiful surroundings and jaw-dropping atmosphere make this hotel a beloved spot for a romantic getaway. Many guests have noted that the hotel's relaxing and comfortable atmosphere, combined with its romantic room settings, contributes to a dreamlike honeymoon experience.
The hotel's amenities, including a great pool and sauna, further enhance the experience, providing both relaxation and luxury. Candle-light ambiance and specific honeymoon-oriented services are additional touches that have not gone unnoticed by guests, many of whom recommend the hotel highly for honeymoon stays. Overall, Hotel Recanto do Ouro is continually lauded as a perfect escape for couples looking to celebrate their love in a beautiful, serene and romantic environment.
Hotel Recanto do Ouro - Antigo Recanto da Serra has garnered enthusiastic praise for its deeply romantic ambiance, making it a perfect retreat for couples seeking tranquility and intimacy. Guests cherish the cozy, beautifully maintained environment, ideal for romantic getaways, honeymoons or simply a serene vacation. The serene location and quiet atmosphere set the stage for a peaceful stay, complemented by carefully curated decorations featuring swans, roses and background music.
The hotel offers several enchanting corners, including a fireplace area perfect for enjoying a glass of wine at night. The addition of live music at the end of the day amplifies the romantic atmosphere, creating memorable evenings for guests. The scenic views are consistently highlighted as a standout feature, enhancing the overall romantic vibe of the setting.
Ideal for celebrating special occasions such as birthdays or anniversaries, the hotel even offers additional arrangements to suit romantic occasions. Guests frequently describe the experience as wonderful, citing both the excellent cost-benefit and the wholesome, welcoming ambiance. The combination of well-chosen decorations, friendly staff and tranquil setting renders Hotel Recanto do Ouro a top choice for anyone looking to rekindle romance or simply enjoy a dreamy escape in Ouro Preto.
Hotel Recanto do Ouro, previously known as Recanto da Serra, has garnered positive feedback for its dog-friendly facilities and ambiance, making it a notable destination for pet owners. The hotel allows pets and has cultivated a welcoming, pet-friendly environment where dogs are treated with care. Guests frequently commend the pet-friendly accommodations and the convenience of being able to bring their pets along on their travels.
The general atmosphere is very dog-friendly with a sense of community among pet owners. Bowls for pets are available and there is no specific size restriction for dogs, as long as they are small and well-behaved. Additionally, there's a mascot dog at the premises, which has been positively highlighted by several guests.
Pets are allowed to roam freely around the hotel, including spaces like bungalows, padded seats and sun loungers. However, pets are not permitted in the restaurant area, which some guests felt was a considerate rule to ensure a pleasant dining experience for everyone. Despite a minor fee of 80 reais for pets, which some felt didn't include additional amenities for their pets, the overall feedback about the pet policy is favorable.
There have been a few instances of guests' dogs causing disturbances, such as barking non-stop or swimming in the waterfall without much regard from their owners. Nonetheless, the staff is noted for being patient with pets and ensuring that pets are well-treated.
Overall, Hotel Recanto do Ouro stands out for its dedication to providing a comfortable stay for both human and canine guests, creating a stress-free, pet-friendly getaway.
Location Show Map
Location
However, accessing the hotel can be challenging. The narrow, steep streets leading to the property are difficult to navigate, especially for those unfamiliar with the terrain or using GPS services, which often suggest suboptimal routes. Reaching the hotel for the first time might be daunting with some guests describing the roads as poorly maintained and confusing. Thus, having a car is highly recommended, as it eases the otherwise strenuous journey and allows for convenient exploration of the city’s main attractions. For those without private transportation, taxis and Uber services are vital, though it can sometimes make guests feel somewhat dependent on these modes of transport.
While the hotel is not within walking distance from the historic city center, it is only a short drive away—approximately 5 to 10 minutes by car. This minor distance ensures guests remain close enough to enjoy the rich cultural and historical offerings of Ouro Preto without being engulfed by the constant activity of the downtown area.
In summary, Hotel Recanto do Ouro offers a serene getaway with unparalleled views, perfect for nature lovers and those seeking a restful escape. Its remote location, while providing peace and stunning scenery, necessitates the use of a car or taxi for easy access to Ouro Preto's historical center and other tourist spots.
Breakfast
The buffet is frequently described as abundant, fresh and replenished throughout the morning, though some noted occasional delays in restocking. Despite its generally high ratings, a few guests mentioned that the breakfast could offer more fruit options and natural yogurt and some found the variety to be slightly repetitive over longer stays. The addition of live music during meals also contributes to a pleasant and enjoyable dining atmosphere.
Overall, the breakfast at Hotel Recanto do Ouro meets and often exceeds expectations, making it one of the hotel's most remarked-upon amenities, enhancing the overall experience of a stay there.
Dinner
However, not all reviews were glowing. Some guests reported issues with food quality and preparation, such as dishes being served cold, risotto arriving raw and pizza dough being undercooked. There were also mentions of long wait times, poor service and occasional confusion in the kitchen like spaghetti being served instead of fettuccine. Additionally, some found the menu lacks diversity and specific dietary needs such as vegan options were noted to be limited.
In summary, while many guests found the dinner experience at Hotel Recanto do Ouro enjoyable due to the good food, live music and reasonable pricing, there are certain inconsistencies in service and food quality that the hotel needs to address to meet all guests' expectations.
Rooms
However, not all experiences are uniformly positive. Some guests reported issues with room sizes, mentioning that several rooms are quite small, which restricts comfort, especially for families. There were also remarks about a lack of storage space and poor sound insulation, leading to disturbances from surrounding areas like the kitchen or pool. Certain rooms had a musty odor or dampness, which detracted from the overall experience.
Despite these drawbacks, the hotel’s cleanliness stands out. Rooms are regularly cleaned and maintained with fresh linens and tidy bathrooms noted frequently. Amenities like comfortable beds and delightful showers are consistently praised.
In summary, while Hotel Recanto do Ouro offers visually appealing and comfortable accommodations, potential guests should be mindful of the varied room sizes and occasional issues with noise and odor. Selecting a deluxe or premium room may enhance the overall experience, ensuring a more spacious and luxurious stay.
Beds
Conversely, a segment of guests found the beds hard or firm, which impacted their comfort levels. Issues were also raised about mattresses being too worn or hard and beds described as queens actually being composed of two single beds put together, resulting in a noticeable divide. Moreover, some guests mentioned the bed linen appeared old and used while others found the bed too small or not meeting their expectations of comfort.
In summary, while many guests enjoyed a very comfortable bed during their stay, the comfort level of mattresses and pillows did not meet the expectations of all, especially those who prefer softer options.
Cleanliness
Staff
Many reviewers commend the team for being accommodating and efficient, enhancing the overall guest experience. Specific mention is made of employees going above and beyond, providing kind and efficient service in various areas of the hotel, including the kitchen, housekeeping and front desk. Guests appreciate the personalized touches, such as attentive assistance with luggage and responsive reception staff who are always willing to help.
However, a few reviews indicate occasional inconsistencies in service quality at the reception and restaurant, suggesting that staff could benefit from additional training to maintain a uniformly high standard.
Overall, the outstanding service provided by the staff at Hotel Recanto do Ouro significantly enhances the stay with many guests expressing a desire to return thanks in large part to the team's dedication and hospitality.
Wi-Fi
Pool
The heated pools are particularly well-received, noted for their pleasant temperature and the ability to enjoy a swim even late at night. The infinity pool and the pools with waterfalls are often highlighted for their picturesque settings, perfect for relaxation and taking photos.
However, some guests did express disappointment regarding the inconsistency of the pool heating, indicating that the water was occasionally too cold to enjoy. This was especially noted during colder seasons or later in the day. Despite these issues, the overall feedback on the pool facilities remains overwhelmingly positive with many guests considering the pool area a key feature of their stay and praising the array of leisure options available, including the sauna, hot tub and game room.
The hotel’s outdoor area is highly regarded, offering a spacious organized environment with plenty of sun loungers and beds with awnings, ideal for sunbathing and relaxing. The clean and well-maintained pool area, complemented by the scenic mountain views, makes it a superb spot for guests to unwind and enjoy nature.
Parking
However, there are a few concerns mentioned about the parking facilities. Some guests noted that the parking lot is small with few and tight spaces and that parking access can be complicated due to narrow streets and poorly lit and unpaved roads. Others mentioned that parking under trees can leave cars dirty and the parking entrance may sometimes be unattended.
Overall, while the hotel offers generous and convenient parking options, including private parking and ample space, there are some areas, such as the access roads and the condition of parking spaces, that could be improved. Despite these minor issues, guests generally appreciate the good parking facilities provided by the hotel.
Family
Families appreciate the spacious and comfortable accommodations, including family rooms specifically designed to cater to their needs. However, some reviewers noted the need for improvements in the family rooms, such as better storage for luggage and a larger TV for easier viewing. Despite these minor issues, the overall feedback emphasizes the hotel's suitability for multigenerational family trips with excellent facilities and leisure options that ensure a pleasant stay for both children and adults.
There are also positive mentions of the hotel’s beautiful views and its welcoming approach to pets, indicating a versatile and inclusive environment. Guests often express their plans to return with their children, underlining the hotel’s strong appeal for repeat visits. Overall, Hotel Recanto do Ouro proves to be a top choice for families looking to enjoy a well-rounded, enjoyable vacation together.
4 Star
While some reviews note that the service could be stronger, especially for a four-star rating and the restaurant falls short of expectations, the hotel's overall accommodations and leisure facilities are praised. Guests find the structure, both modern and clean, highly satisfactory.
The resort-style setup is appreciated and considered among the best for Brazilian standards, providing a great cost-benefit despite the slightly high rates. Reviewers consistently assert its four-star quality, confirming that it offers the expected standards of a hotel in this category.
Outdoor Pool
The pool area itself is described as cozy, pleasant and fantastic, providing beautiful views and a relaxing atmosphere. Notably, the heated outdoor pool received specific commendation for allowing guests to swim until late at night, making it a popular choice. The presence of a large pool complex, featuring an artificial waterfall with stunning stones, adds to the unique leisure options available. The outdoor and infinity pools, along with the beautiful garden settings, create an ideal environment for relaxation.
However, there is a mention of the adjustable pool temperature being less than ideal for some guests and a pool filter would have enhanced the experience. Despite these minor drawbacks, the overall sentiment towards the pool facilities at Hotel Recanto do Ouro is overwhelmingly positive, making it a highly recommended feature for potential visitors.
Honeymoon
The location of the hotel is exceptional, boasting stunning scenic views that contribute to an unforgettable experience. The beautiful surroundings and jaw-dropping atmosphere make this hotel a beloved spot for a romantic getaway. Many guests have noted that the hotel's relaxing and comfortable atmosphere, combined with its romantic room settings, contributes to a dreamlike honeymoon experience.
The hotel's amenities, including a great pool and sauna, further enhance the experience, providing both relaxation and luxury. Candle-light ambiance and specific honeymoon-oriented services are additional touches that have not gone unnoticed by guests, many of whom recommend the hotel highly for honeymoon stays. Overall, Hotel Recanto do Ouro is continually lauded as a perfect escape for couples looking to celebrate their love in a beautiful, serene and romantic environment.
Romantic
The hotel offers several enchanting corners, including a fireplace area perfect for enjoying a glass of wine at night. The addition of live music at the end of the day amplifies the romantic atmosphere, creating memorable evenings for guests. The scenic views are consistently highlighted as a standout feature, enhancing the overall romantic vibe of the setting.
Ideal for celebrating special occasions such as birthdays or anniversaries, the hotel even offers additional arrangements to suit romantic occasions. Guests frequently describe the experience as wonderful, citing both the excellent cost-benefit and the wholesome, welcoming ambiance. The combination of well-chosen decorations, friendly staff and tranquil setting renders Hotel Recanto do Ouro a top choice for anyone looking to rekindle romance or simply enjoy a dreamy escape in Ouro Preto.
Dog Friendly
The general atmosphere is very dog-friendly with a sense of community among pet owners. Bowls for pets are available and there is no specific size restriction for dogs, as long as they are small and well-behaved. Additionally, there's a mascot dog at the premises, which has been positively highlighted by several guests.
Pets are allowed to roam freely around the hotel, including spaces like bungalows, padded seats and sun loungers. However, pets are not permitted in the restaurant area, which some guests felt was a considerate rule to ensure a pleasant dining experience for everyone. Despite a minor fee of 80 reais for pets, which some felt didn't include additional amenities for their pets, the overall feedback about the pet policy is favorable.
There have been a few instances of guests' dogs causing disturbances, such as barking non-stop or swimming in the waterfall without much regard from their owners. Nonetheless, the staff is noted for being patient with pets and ensuring that pets are well-treated.
Overall, Hotel Recanto do Ouro stands out for its dedication to providing a comfortable stay for both human and canine guests, creating a stress-free, pet-friendly getaway.
Yes, Hotel Recanto do Ouro has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Recanto do Ouro.
Yes, Hotel Recanto do Ouro welcomes dogs.
Yes, parking facilities are available at Hotel Recanto do Ouro.
No, Hotel Recanto do Ouro doesn't have a gym.
Location Show Map
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