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Summary of reviewsHyatt Place Kansas City/Overland Park/Metcalf offers a commendable stay experience, largely praised for its impressive location, exceptional service, and quality amenities. Situated in an upscale and serene neighborhood, the hotel is conveniently located near the expressway, providing easy access to downtown Kansas City and various local attractions. Guests appreciate the proximity to shopping and dining options, all within a pleasant environment that is welcoming even for pet owners.
The hotel's complimentary breakfast is a standout feature, offering a delicious and varied selection that surpasses typical hotel standards. Guests enjoy a range of options, including fresh fruits, assorted breads, and hot dishes, all served in a spacious seating area. The staff's attentiveness during breakfast enhances the overall experience, though a desire for extended hours was noted.
Rooms at the Hyatt Place are spacious, modern, and clean, often described as feeling more like mini-apartments due to their functional design. The light-up mirrors and trendy décor contribute to a homely and inviting atmosphere, making for a quiet and restful stay. Visitors consistently commend the cleanliness of the property, which, along with its modern aesthetic, creates a refreshing retreat for guests.
The hotel staff receive high praise for their professionalism, friendliness, and willingness to go above and beyond for guests. Their attentiveness contributes significantly to the welcoming ambiance, with specific team members like Sofia noted for their exceptional service.
While there are occasional mentions of beds being too firm or high, the general consensus points to a comfortable and cozy sleep experience, supported by clean and plush bedding. Overall, Hyatt Place Kansas City/Overland Park/Metcalf excels in providing modern hospitality with a focus on guest satisfaction, making it a preferred choice for those visiting the area. Show more
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Categories
Family Friendly Hotel
This Hyatt Place provides spacious rooms that can comfortably accommodate families. It offers a complimentary breakfast, an indoor pool for family fun, and is centrally located near family-friendly attractions in Overland Park.
Dog Friendly Hotel
This hotel is pet-friendly. Its location and pet policy make it suitable for guests traveling with animals.
3-Star Hotel
This hotel is located one mile from the Overland Park Convention Center and offers an outdoor pool. Rooms include a 42-inch flat-screen cable TV and free Wi-Fi. Guest reviews are consistently excellent.
Hotel with Outdoor Pool
This hotel includes a desirable outdoor pool facility for guests. The hotel's contemporary design and excellent location near Metcalf make it a popular choice.
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Double Room with Two Double Beds and Sofa BedThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Double Room with Two Double Beds and Sofa bed - High FloorThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Room with Sofa Bed - High FloorThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King Room with Sofa BedThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
King Room with Accessible Tub - Disability AccessThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
The Hyatt Place Kansas City/Overland Park/Metcalf boasts an impressive location that has garnered positive remarks from its guests. Nestled in an upscale neighborhood, the hotel is centrally positioned near the expressway, making it an ideal spot for both work and leisure. Its proximity to various attractions and easy access to downtown Kansas City add to its appeal. Guests appreciate the convenience of nearby shopping and a diverse selection of restaurants. The area is noted for being pleasant and not overly busy, offering a serene setting with nice green spaces, even for those traveling with pets. This enviable location is complemented by the hotel's clean and spacious rooms, friendly staff, and excellent breakfast options, enhancing the overall guest experience.
Breakfast
When it comes to complimentary hotel breakfasts, Hyatt Place Kansas City/Overland Park/Metcalf sets a high bar with its exceptional morning offerings. Guests rave about the delicious and varied selection, which includes classics like eggs, meats, cereals, fresh fruits, and assorted breads. The availability of plain donut balls and a well-stocked juice station adds to the appeal. The breakfast is often described as better than average, with some even considering it the best they've had at a hotel.
A standout feature of the breakfast experience is the attentive and friendly staff, who ensure that guests are well taken care of while replenishing hot dishes. The spacious seating area allows everyone to enjoy their morning meal at ease. Some guests wish for extended hours beyond 10 AM, though this minor concern does not overshadow the overall positive impressions of the meal's quality.
While a fresh waffle option could enhance the offerings, the pre-made French toast remains a popular choice. Overall, the breakfast experience at Hyatt Place combines delectable choices and cordial service, resulting in an impressive start to the day that often exceeds guests' expectations.
Rooms
Hyatt Place Kansas City/Overland Park/Metcalf offers guests a delightful stay with its well-designed and spacious rooms, which are consistently praised for their comfort and cleanliness. Many guests are impressed by the modern and newly renovated interiors, featuring trendy and bright décor. The rooms often feel more like mini-apartments, offering abundant space and functionality for a comfortable experience. Visitors appreciate the thoughtful design elements, such as the light-up mirrors and well-appointed features, making the rooms feel homely and inviting. The quiet and clean environment, paired with comfortable beds and a good location, ensures a relaxing and satisfying stay. Overall, the rooms provide a sense of tranquility and ease, echoing a well-planned layout that enhances guest comfort.
Beds
The beds at Hyatt Place Kansas City/Overland Park/Metcalf generally receive positive feedback from guests, who often describe them as comfortable and cozy. Many guests note the spaciousness of the rooms paired with very comfortable bedding, enhancing their overall stay. A few guests found the beds too firm for their preference, and there were isolated mentions of issues such as the beds being too high or having stains. Nevertheless, the consensus leans towards a pleasant and restful sleep experience with soft and clean bedding providing a cozy environment.
Cleanliness
Situated conveniently in Overland Park, Kansas City, Hyatt Place offers a modern retreat characterized by its cleanliness and soothing ambiance. Guests consistently appreciate the contemporary design and tidy environment of the property, even as renovations are underway. Rooms stand out with their calming color palettes, contributing to a restful atmosphere. Despite some noting the bathroom's compact size, overall cleanliness remains a highlight.
Exceptional amenities cater to both business travelers and leisure guests, with positive remarks about the well-maintained facilities. The hotel impresses with a variety of breakfast options, accommodating various tastes and dietary preferences – a feature that's praised alongside the hotel's quiet surroundings. Friendly staff further enhances the experience, making guests feel welcomed and attended to.
While expectations regarding the environment sometimes diverge, the dedication to maintaining a clean and comfortable setting prevails. The convenient location, paired with the service-minded staff, adds to the appeal for those visiting the area. Hyatt Place Kansas City/Overland Park/Metcalf stands as a testament to modern hospitality, thriving on simplicity and detail that both meet and exceed guest expectations.
Staff
The staff at Hyatt Place Kansas City/Overland Park/Metcalf consistently receive high praise for their exceptional service and friendliness. Guests repeatedly highlight the attentiveness and accommodating nature of the front desk team, noting their professionalism, politeness, and welcoming demeanor. The staff's ability to go above and beyond is frequently mentioned, with guests expressing appreciation for their helpfulness and kindness. Many reviews also underscore the positive interactions with specific employees, citing individuals like Sofia for her courteous and competent service. While there is a minor mention of inattentiveness upon arrival, the overwhelming sentiment reflects a well-regarded team that contributes significantly to an enjoyable stay. The hotel's staff appears to be a standout element, making guests feel valued and contributing to their desire to return.
Yes, Hyatt Place Kansas City/Overland Park/Metcalf has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hyatt Place Kansas City/Overland Park/Metcalf.
Yes, Hyatt Place Kansas City/Overland Park/Metcalf welcomes dogs.
No, parking facilities aren't available at Hyatt Place Kansas City/Overland Park/Metcalf.
Yes, Hyatt Place Kansas City/Overland Park/Metcalf has a gym.