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Summary of reviewsHotel Sercotel Ciudad de Oviedo receives overall positive reviews with a strong emphasis on its excellent location, cleanliness and exceptional staff. Located in the heart of Oviedo, the hotel is ideally situated on Gascona Street, known for its lively cider bars and restaurants and is within walking distance of major attractions including the cathedral. Guests appreciate the convenience of nearby parking and the proximity to the train station.
The hotel’s breakfast service has mixed reviews; it's praised for good quality and friendly staff but often criticized for a lack of variety and the high price. The breakfast room also tends to be small and cramped.
Guests consistently highlight the rooms for their spaciousness and cleanliness with family rooms being particularly celebrated for their generous size and comfort. However, some rooms could benefit from modernization in terms of furniture and décor and occasional issues with soundproofing and air conditioning have been reported. Overall, the high standard of cleanliness is a positive feature noted by guests.
The staff at Hotel Sercotel Ciudad de Oviedo receive high praise for their friendliness, professionalism and attentiveness, creating a welcoming atmosphere that significantly enhances the guest experience.
For families, the hotel is a top choice, offering spacious family rooms and amenities like baby cribs. Despite some noise from nearby street bars, the hotel is considered very family-friendly.
While the WiFi service has room for improvement, particularly in terms of connectivity and reliability, the hotel’s amenities such as comfortable beds and efficient service cater well to both leisure and business travelers.
Parking is another area with mixed feedback: while convenient and connected via an elevator, the parking garage is small and challenging for larger vehicles.
In conclusion, despite some areas needing improvement, Hotel Sercotel Ciudad de Oviedo provides clean, comfortable accommodations with a superb location and stands out particularly for its excellent staff and family-friendly offerings, making it a highly regarded option for visitors to Oviedo. Show more
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Hotel for Honeymoon
This hotel is well-regarded and provides a comfortable experience. Its amenities cater to a pleasant honeymoon stay.
Family Friendly Hotel
This hotel is listed as a family hotel. Its amenities and services cater to families.
Romantic Hotel
This hotel features an elegant building with classic style, providing a charming atmosphere. Its central location and comfortable rooms make it a pleasant choice for couples.
Hotel near Nightlife Spots
Located on Calle Gascona, also known as 'Cider Boulevard', this Oviedo hotel offers immediate access to the city's best cider houses. It's an ideal spot for starting an evening with traditional Asturian cider and cuisine before exploring nearby clubs and bars.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi in all rooms, ensuring guests can stay connected. The Sercotel Ciudad de Oviedo is well-reviewed and provides a comfortable stay with convenient amenities. All rooms are equipped with free Wi-Fi.
Boutique-style Hotel
Business Hotel
Hotel with Parking
4-Star Hotel
Room Types
Twin RoomThis air-conditioned room offers a minibar, TV and a private bathroom with a hairdryer and toiletries.
Double RoomThis bright, interior-facing room offers a minibar, TV and a private bathroom with a hairdryer and toiletries.
Single RoomThis bright, interior-facing room offers a minibar, TV and a private bathroom with a hairdryer and toiletries.
Double or Twin Room with Extra BedProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room provides air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 2 beds and 1 futon.
Junior SuiteThis suite features a seating area, air conditioning and soundproofing.
Occupancy of this Family Suite is for 2 adults and two children of 12 years old only.
Children of 13 years old and older will be considered adults.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room features a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as a quiet street view. The unit has 1 bed.
Family RoomThe unit offers 3 beds.
Guest Reviews
8.3
Very Good
Location
Hotel Sercotel Ciudad de Oviedo is celebrated for its exceptional location right in the heart of Oviedo, making it an ideal base for exploring the city. Situated on the bustling Gascona Street, known for its vibrant cider bars and restaurants, the hotel is just a stone's throw from the historic center, including the cathedral and other key attractions. Guests frequently praise the hotel's central position, which places them within easy walking distance of all major sites, dining, shopping and entertainment options. Additionally, the hotel's proximity to the train station and convenient nearby parking further enhance its accessibility. The combination of a prime, quiet location and excellent amenities makes Hotel Sercotel Ciudad de Oviedo a top choice for visitors eager to immerse themselves in the city's rich culture and gastronomy.
Breakfast
The breakfast at Hotel Sercotel Ciudad de Oviedo often receives mixed reviews from guests with most comments highlighting the simplicity and limited variety. Many guests appreciated the breakfast for being good, varied and consistently replenished. The service from the staff was frequently praised with mentions of their friendliness and attentiveness enhancing the overall breakfast experience.
However, several reviewers mentioned that the breakfast did not meet the expectations for a 4-star hotel, citing limited food options, a small and cramped breakfast room and an overall lack of variety in the offerings. The price of the breakfast (€12 per person) was considered expensive by some guests, especially given the modest selection. Specific criticisms included the absence of hot dishes, scarce fruit options and the quality of certain items like juices and coffee.
Despite these downsides, the quality of the food that was available was generally well-received with some guests describing the breakfast as delicious and of very good quality. In summary, while the breakfast at Hotel Sercotel Ciudad de Oviedo is serviceable and complemented by friendly staff, it could benefit from greater variety and improvements in quality to align better with the expectations of a 4-star establishment.
Rooms
Hotel Sercotel Ciudad de Oviedo offers a variety of room experiences that generally leave guests satisfied with their comfort and spaciousness. Reviewers frequently highlight the rooms as large, clean and comfortable, often appreciating the quietness and sufficient space for relaxation. The family rooms, in particular, are noted for their size, featuring two bathrooms and interconnected rooms, making them an excellent choice for families. Guests also find the beds and pillows to be very comfortable, contributing to a restful stay.
However, some rooms are described as outdated with furniture and decor that could benefit from modernization. Some issues with showers and air conditioning have been mentioned, as well as problems with soundproofing, especially in rooms facing the street. Despite these drawbacks, the cleanliness of the rooms is a consistent positive feature with many guests noting the high standard of room maintenance.
The hotel's central location in Oviedo is another significant advantage, providing easy access to nearby attractions and amenities. In summary, while there are a few areas that could use improvement, Hotel Sercotel Ciudad de Oviedo generally offers spacious, clean and comfortable rooms that contribute to an enjoyable stay.
Beds
Hotel Sercotel Ciudad de Oviedo consistently garners positive feedback for its beds. Guests frequently highlight the exceptional comfort, noting that both mattresses and pillows contribute to a restful sleep. Terms like "comfortable," "very comfortable," and "great comfort" are recurrent throughout the reviews, indicating a high standard of bedding. Certain reviews mention new and very comfortable mattresses, further boosting the perception of quality.
In addition, many guests found the beds spacious and praised the overall condition and air-conditioning of the rooms, which enhanced their comfort. However, there were some mixed feelings: a few reviews pointed out that while the main beds were comfortable, some found the spare beds and double beds less satisfactory. Pillows also received occasional criticism, though these were exceptions rather than the rule.
Overall, the prevailing sentiment is that the comfort of the beds at Hotel Sercotel Ciudad de Oviedo stands out as a notable feature, contributing significantly to positive guest experiences.
Cleanliness
The Hotel Sercotel Ciudad de Oviedo receives highly positive feedback regarding its cleanliness. Guests frequently mention that the facility and rooms are very clean and well-maintained. Many reviews highlight that everything is super clean and tidy, from the spacious rooms to the common areas, including stairwells. The cleanliness of the bathrooms is often noted as meeting or exceeding expectations. Additionally, the hotel is described as cozy and comfortable with well-kept accommodations that add to the overall pleasant experience. Despite a few isolated incidents of cleanliness issues, the general sentiment is that the hotel maintains a high standard of hygiene, making it a commendable choice for travelers. The combination of cleanliness, friendly staff and a great location in the city center contributes to a satisfying stay at this hotel.
Staff
The Sercotel Ciudad de Oviedo has garnered remarkable praise for its exceptional staff, who consistently receive high marks for their friendliness, professionalism and attentiveness. Reviews highlight the kindness and courteous nature of the team, from cafeteria workers to receptionists. Specifically, guests frequently commend the reception staff for being efficient, resourceful and always ready to assist with any needs, whether offering city maps or providing detailed advice.
The staff’s unwavering commitment to guest satisfaction is evident with mentions of specific employees like Mélissa and Juan standing out for their top-notch service. The friendliness extends beyond just polite interactions with staff members described as super friendly, always willing to help and maintaining impeccable treatment consistently. The positive atmosphere created by the staff adds significant value to the stay, making guests feel welcomed and well-cared-for.
Additionally, the cleanliness and overall environment of the hotel receive high praise, further accentuated by the lovely and helpful nature of the service team. While there are a few notes of less satisfactory encounters, the general consensus affirms the staff's dedication to providing an extraordinary hotel experience, contributing to the high regard in which the Sercotel Ciudad de Oviedo is held.
Wi-Fi
Hotel Sercotel Ciudad de Oviedo has received mixed feedback regarding its WiFi services. While some guests have mentioned that the WiFi signal is good, a significant number of reviews highlight consistent issues with connectivity. Many guests reported weak and intermittent signals, making it difficult to perform tasks such as streaming films or watching the news. Complaints also surfaced about the WiFi disconnecting frequently, especially at night and in some instances, not working at all in certain rooms. Though there are positive remarks about the WiFi, the predominant consensus indicates a need for upgrading or replacing the current system to ensure reliable internet coverage for all guests.
Parking
Hotel Sercotel Ciudad de Oviedo, centrally located in Oviedo, offers parking options that have received mixed feedback from guests. The hotel's parking garage, available for a reasonable daily fee, is appreciated for its convenience and private nature. Positive aspects include its connection to hotel floors via an elevator and the availability of nearby parking lots for overflow or as alternatives.
However, the hotel's parking setup has been described as challenging by many guests, particularly for those with larger vehicles. The garage is often characterized as small, narrow and requiring precise maneuvers to navigate the car lift access. Some guests have found it difficult and stressful to access, describing the entrance as very tight and the spaces limited. Instances of the garage being full have also been reported, although the hotel staff provides directions to nearby parking options when this occurs.
While the hotel parking may not be ideal for everyone, especially those with larger cars or special parking requirements, its central location and availability of alternative parking solutions nearby provide some level of convenience. Overall, the parking situation is described as functional but with room for improvement, especially in terms of accessibility and organization.
Family
Hotel Sercotel Ciudad de Oviedo is a fantastic choice for families. The hotel offers spacious family rooms, which include two separate rooms and bathrooms, providing ample space and privacy for both parents and children. Guests appreciated the family-friendly atmosphere and the hotel's efforts to accommodate families with young children. Connecting double rooms are highlighted as an excellent solution for larger families, ensuring that everyone stays close yet comfortable.
The hotel also provides free baby cribs upon request, making it convenient for families traveling with infants. The spacious family rooms with their thoughtful layout and amenities, have garnered positive feedback from guests. Families have celebrated special occasions here and enjoyed the hotel's suitability for family trips.
However, it's worth noting that some guests experienced noise from nearby street bars which affected their sleep quality. Despite this, the overall sentiment is that Hotel Sercotel Ciudad de Oviedo excels in catering to family needs, making it a great option for a family vacation.
Nightlife
Hotel Sercotel Ciudad de Oviedo is ideally situated for those looking to enjoy the vibrant nightlife of Oviedo. Nestled in a central street brimming with bars, restaurants and numerous cider houses, the hotel offers immediate access to the city's bustling social scene. This lively area, often referred to as Sidro Street, is perfect for evening outings and late-night revelry. With its proximity to the historic center and an array of terraces and tables lining the street, guests can immerse themselves in the local culture and culinary delights.
However, the spirited atmosphere outside can lead to a notable amount of noise, particularly from the bars and terraces that stay active until late at night. Guests have reported that rooms facing the street can pick up the sounds of chatter, music and general hustle and bustle, which might persist well past midnight. While the location is fantastic for those who wish to be in the heart of the action, it may be less ideal for light sleepers or those seeking a quieter stay.
4 Star
Hotel Sercotel Ciudad de Oviedo, classified as a four-star establishment, receives mixed reviews primarily centered around its outdated facilities and subpar breakfast offerings. While some guests believe that the hotel meets the general expectations of a four-star property with its clean and adequate accommodations, many others are left wanting more. Common points of criticism include the hotel's need for renovation to truly fulfill its four-star promise and a breakfast that frequently misses the mark for variety and quality. Parking availability is a noted convenience. Overall, the hotel provides a reasonably comfortable stay, but it seems to fall short of the typical standards associated with a four-star rating.
Business
Hotel Sercotel Ciudad de Oviedo is recognized as a suitable choice for business travelers with several guests highlighting its comfortable service and effective business setup. Many business guests found the hotel to be a good option for a business trip, noting the convenience of services tailored for business needs. The furniture, while old, remains functional and the overall setup supports a productive business stay. However, some guests noted that the hotel feels a bit outdated and could benefit from renovations and improved lighting. Additionally, there were mentions of Wi-Fi connectivity issues, which can affect business activities. Despite these areas of improvement, the hotel continues to meet the needs of many business travelers.
No, Hotel Sercotel Ciudad de Oviedo doesn't have any pool.
No, a spa isn't available at Hotel Sercotel Ciudad de Oviedo.
No, Hotel Sercotel Ciudad de Oviedo doesn't allow dogs.
Yes, parking facilities are available at Hotel Sercotel Ciudad de Oviedo.
No, Hotel Sercotel Ciudad de Oviedo doesn't have a gym.