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Summary of reviewsHoliday Inn Express & Suites Owings Mills-Baltimore Area by IHG, is well-regarded for its convenient and tranquil location, nestled quietly near the highway and surrounded by serene woods. The hotel is praised for its cleanliness with both rooms and common areas consistently maintained to high standards, contributing to a pleasant and inviting atmosphere.
Guests frequently commend the spacious and comfortable rooms, noting the modern design and practical layout. Comfort is further enhanced by cozy, high-quality beds and linens, which receive particularly enthusiastic praise for providing a restful night's sleep. The hotel staff are another standout feature, known for their friendliness, helpfulness and professional service, which significantly enhances the overall guest experience.
The breakfast service at the hotel receives mixed but predominantly positive feedback. Many guests enjoy the variety of options, the delicious sausage biscuits and gravy and the ever-popular cinnamon rolls. The inclusion of turkey sausage and the rotating menu are also appreciated. However, some visitors feel the breakfast area can become crowded and occasionally the offerings are not as well-stocked as desired.
The hotel's facilities, including the heated swimming pool and fitness center, maintain high cleanliness standards, although the pool has been a point of disappointment for some due to frequent closures.
In summary, Holiday Inn Express & Suites Owings Mills-Baltimore Area offers a favorable stay with its clean and spacious accommodations, exceptional staff service and convenient location. Despite minor drawbacks in breakfast variety and pool availability, the comfort and quality provided make it a commendable choice for travelers. Show more
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Hotel near Golf Courses
This hotel in Owings Mills provides convenient access to Woodholme Country Club. It offers an indoor swimming pool, contributing to a comfortable stay for golf enthusiasts.
Hotel with Free Wi-Fi
This hotel includes complimentary Wi-Fi. Its location in Owings Mills provides a convenient option for visitors needing internet access.
Hotel with Indoor Pool
This hotel features an invigorating indoor pool, which is open year-round for relaxation and exercise. The pool facility contributes to a comfortable stay for guests.
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Standard Room with Two Queen BedsThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has tiled floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as tumble dryer. The unit has 2 beds.
Standard King RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has tiled floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as tumble dryer. The unit has 1 bed.
King SuiteThe suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The suite features tiled floors, a seating area with a flat-screen TV, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Queen Suite with Two Queen BedsThe suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The suite features tiled floors, a seating area with a flat-screen TV, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Standard RoomThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
King Suite with Hearing Accessible Tub - Non-SmokingThe suite features a tea and coffee maker, a dining area, as well as a private bathroom boasting a bath and a shower. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.
Queen Room with Two Queen Beds - Hearing Accessible/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room features tiled floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as tumble dryer. The unit offers 2 beds.
Standard Room with Two Queen Beds - Communications Accessible TubThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has tiled floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as tumble dryer. The unit has 2 beds.
King Room - Hearing AccessibleThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has tiled floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as tumble dryer. The unit has 1 bed.
King Room with Roll-In Shower - Disability AccessThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room features tiled floors, a seating area with a flat-screen TV, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Double Suite with Two Double Beds - Non-SmokingThe suite features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a shower. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Holiday Inn Express & Suites Owings Mills-Baltimore Area is praised for its convenient and great location, easily accessible and close to the highway. Guests find the area quiet and secluded, surrounded by woods and trees, adding a pleasant, tranquil vibe. The hotel's proximity to business destinations and other necessary spots is highly appreciated. The staff is frequently mentioned for their friendliness and helpfulness and the hotel itself is noted for its cleanliness, from the rooms to common areas. Overall, the location and quality of service make it a favorable choice for travelers.
Breakfast
The breakfast experience at the Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG, garners mixed opinions from guests. On the positive side, many guests found the breakfast to be very good with a variety of options catering to different tastes, including delicious sausage biscuits and gravy and the continually available, yummy cinnamon rolls. Some reviewers appreciated the well-organized breakfast area and the quiet atmosphere. Fresh and plentiful items were often noted, along with the inclusion of turkey sausage for non-pork eaters. The switch-up of the menu each morning was a pleasant surprise for many.
However, some guests found the breakfast underwhelming, noting limited space leading to a crowded experience and a lack of sufficient fruit. Several reviews mentioned that the breakfast offerings were not as well-stocked or maintained as expected with items occasionally running out. Hot breakfast items did not meet the expectations of some guests, while others felt the breakfast did not justify the cost. Despite occasional criticisms, many guests left satisfied with their breakfast experience, highlighting both the variety and the quality provided.
Rooms
Holiday Inn Express & Suites Owings Mills-Baltimore Area, an IHG hotel, has received overwhelmingly positive feedback regarding its rooms. Guests frequently highlight the cleanliness of the rooms, noting that they are regularly maintained and tidy. The rooms are described as spacious with many guests appreciating the ample space for both relaxation and practicality, such as unpacking.
Comfort is another key feature with many visitors praising the cozy beds and high-quality linens. The modern design and layout of the rooms add a pleasant touch for guests, making their stay more enjoyable. The convenience factor is also emphasized with rooms providing easy access and a functional layout that fits the needs of various travelers.
Though there were some mentions of the rooms looking slightly dated and a few isolated concerns about housekeeping, the overall experience is highly favorable. The generous room size, comfortable amenities and consistent cleanliness make it a commendable choice for visitors.
Beds
Guests at the Holiday Inn Express & Suites Owings Mills-Baltimore Area consistently praise the hotel's beds for their exceptional comfort. Many highlight the clean and nice sheets, making for a restful night's sleep. Several reviews note how quickly individuals fell asleep, attributing this to the beds' comfort. The rooms themselves are described as both clean and accommodating with beds frequently labeled as comfortable or super comfy. Additionally, guests appreciate the attention to detail, such as pillows labeled firm and soft to suit personal preferences. Overall, the hotel seems to take great care in ensuring a comfortable and pleasant sleeping experience for its visitors.
Cleanliness
The Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG, has garnered numerous positive reviews for its impressive cleanliness standards. Guests consistently commend the hotel for its clean and spacious rooms, as well as the overall tidiness of the property. The facility is not only meticulously clean inside and out but also noted for being in a quiet and convenient location. The comfort of the beds and newness of the establishment have also been highlighted. Additional amenities such as the heated swimming pool and fitness center maintain high cleanliness standards, contributing to a satisfying guest experience. Friendly and accommodating staff complement the clean and comfortable environment, ensuring a pleasant stay.
Staff
The Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG, consistently receives high praise for its staff. Guests frequently comment on the friendliness, helpfulness and professionalism of the team. Many describe the staff as very friendly, efficient and accommodating, making check-ins seamless and paying attention to guests' comfort. The customer service is often highlighted as excellent with specific mentions of staff members going above and beyond to ensure a pleasant stay. Cleanliness is another recurring positive point, enhancing guests' overall impression. Breakfast is also well-received with guests noting it as both excellent and plentiful. Overall, the hotel's staff is recognized for creating a welcoming and positive atmosphere, contributing significantly to a satisfying guest experience.
Pool
The pool at the Holiday Inn Express & Suites Owings Mills-Baltimore Area appears to be a point of contention among guests, mainly due to its frequent closures. Several reviewers noted that the pool was not available during their stay, often citing maintenance reasons or limited operational hours. Potential visitors are encouraged to confirm the pool's availability before booking, as it seems to be a recurring issue. The closures have been a source of disappointment, particularly for those who selected the hotel based on the advertised pool facilities.
Yes, Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG.
No, Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG.
Yes, Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG has a gym.