Westgate Hotel
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Summary of reviewsWestgate Hotel, nestled conveniently near Oxford’s main train station and within walking distance to the city center, is ideally located for exploring Oxford’s vibrant amenities and historic sites. Guests regularly appreciate the hotel's prime geographic position that offers hassle-free access to local attractions, shops, restaurants and transportation hubs, making it particularly family-friendly.
Staff at Westgate Hotel are frequently commended for their exceptional service. Described as polite, helpful, friendly and highly attentive, the staff's welcoming atmosphere enhances the overall guest experience. Their willingness to provide local advice and accommodate requests efficiently makes visitors feel valued and comfortable during their stay.
The breakfast experience at Westgate Hotel receives generally positive feedback, especially the friendly and accommodating service and the option to enjoy breakfast in the garden or on the terrace. The continental breakfast, featuring various items such as fruit salad, toast and cereals, is often adequate and very good. Guests have the option to upgrade to a cooked English breakfast, which many find worthwhile and delicious, despite some suggesting a need for a greater variety in cold offerings.
Room reviews lean positively with guests appreciating their cleanliness, comfort and functional amenities like drink facilities and TVs. The rooms are often described as spacious, cozy and clean. However, some guests mentioned areas for improvement such as the need to modernize certain rooms, small bathrooms and issues with inactive central heating. Nevertheless, the overall sentiment around the rooms remains favorable due to their cleanliness and comfortable beds.
Cleanliness is a strong point for Westgate Hotel with guests underscoring the consistently immaculate state of the rooms and common areas. Praise extends to the daily cleaning services, fresh linens and spotless bathrooms, contributing to a reliable choice for travelers prioritizing hygiene despite minor issues with mildew smells or low water pressure in some showers.
Parking solutions provided by Westgate Hotel receive positive remarks. Although on-site parking isn’t available, the hotel has arrangements with nearby facilities, often free or for a modest fee. Guests find this provision convenient and valuable, particularly during busy periods and the proactive efforts of staff to ensure parking availability are appreciated.
While WiFi feedback is mixed with some guests experiencing reliable service and others encountering connectivity issues, it doesn’t overshadow the more prominent positive aspects of the hotel.
Families find the hotel a great fit with newly refurbished, spacious family rooms and a warm, welcoming atmosphere conducive to short stays. However, there were suggestions to add more storage in the rooms and bathrooms.
In essence, Westgate Hotel combines a superb location, exceptional staff service, notable cleanliness and functional amenities to provide an enjoyable and comfortable stay in Oxford. Despite some areas for improvement, it remains a charming, value-for-money choice for travelers exploring the historic city.
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Staff at Westgate Hotel are frequently commended for their exceptional service. Described as polite, helpful, friendly and highly attentive, the staff's welcoming atmosphere enhances the overall guest experience. Their willingness to provide local advice and accommodate requests efficiently makes visitors feel valued and comfortable during their stay.
The breakfast experience at Westgate Hotel receives generally positive feedback, especially the friendly and accommodating service and the option to enjoy breakfast in the garden or on the terrace. The continental breakfast, featuring various items such as fruit salad, toast and cereals, is often adequate and very good. Guests have the option to upgrade to a cooked English breakfast, which many find worthwhile and delicious, despite some suggesting a need for a greater variety in cold offerings.
Room reviews lean positively with guests appreciating their cleanliness, comfort and functional amenities like drink facilities and TVs. The rooms are often described as spacious, cozy and clean. However, some guests mentioned areas for improvement such as the need to modernize certain rooms, small bathrooms and issues with inactive central heating. Nevertheless, the overall sentiment around the rooms remains favorable due to their cleanliness and comfortable beds.
Cleanliness is a strong point for Westgate Hotel with guests underscoring the consistently immaculate state of the rooms and common areas. Praise extends to the daily cleaning services, fresh linens and spotless bathrooms, contributing to a reliable choice for travelers prioritizing hygiene despite minor issues with mildew smells or low water pressure in some showers.
Parking solutions provided by Westgate Hotel receive positive remarks. Although on-site parking isn’t available, the hotel has arrangements with nearby facilities, often free or for a modest fee. Guests find this provision convenient and valuable, particularly during busy periods and the proactive efforts of staff to ensure parking availability are appreciated.
While WiFi feedback is mixed with some guests experiencing reliable service and others encountering connectivity issues, it doesn’t overshadow the more prominent positive aspects of the hotel.
Families find the hotel a great fit with newly refurbished, spacious family rooms and a warm, welcoming atmosphere conducive to short stays. However, there were suggestions to add more storage in the rooms and bathrooms.
In essence, Westgate Hotel combines a superb location, exceptional staff service, notable cleanliness and functional amenities to provide an enjoyable and comfortable stay in Oxford. Despite some areas for improvement, it remains a charming, value-for-money choice for travelers exploring the historic city.
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Guest Reviews
Nestled conveniently near Oxford’s main train station and within easy walking distance to the city center, Westgate Hotel boasts a prime location ideal for exploring the vibrant city. Guests consistently highlight the hotel's excellent geographic position, which offers quick access to local attractions, shops, restaurants and historic sites.
Travelers particularly appreciate the short walking distances: it's a mere two minutes to the train station, five to ten minutes to the bustling city center and within easy reach of the bus station. This central locality is praised for its convenience, making it easy to explore the city on foot, even with kids.
In addition to its outstanding location, guests note the peaceful ambiance and friendly, helpful staff who contribute to an enjoyable stay. While some reviews mention that the hotel's decor may not be the most modern, the clean rooms and overall value make it a comfortable choice.
The hotel also benefits from being situated in a quiet area, ensuring a restful night’s sleep despite its proximity to central Oxford. Overall, Westgate Hotel's unbeatable location combined with its charming and accommodating staff make it an excellent base for visitors to this historic city.
The Westgate Hotel offers a breakfast experience that receives generally positive feedback with a few areas for improvement. Guests appreciate the friendly and accommodating staff and highlight the pleasure of having breakfast in the garden or on the terrace. The included continental breakfast, featuring items like fruit salad, toast, croissants, yogurt and cereals, is often described as adequate, nice and very good.
Some visitors find the breakfast to be generous and more than satisfactory, while others note that it is basic or minimalistic. The option to upgrade to a cooked English breakfast for an extra fee is seen as a worthwhile choice, delivering delicious and freshly prepared options. A few reviews suggest that the cold breakfast offerings could be improved and more varied, including the addition of fresh baked goods or a wider selection of items.
The setting and service during breakfast often leave a positive impression with the garden view and sunny terrace adding a pleasant touch to the morning meal. Overall, despite some constructive feedback on variety, the breakfast at the Westgate Hotel is well-received and complements the friendly environment provided by the hotel staff.
The rooms at Westgate Hotel have received a mix of reviews; however, the overall sentiment leans towards positive aspects. Guests frequently commend the cleanliness and comfort of the rooms. Many reviews highlight that rooms are spacious enough, well-kept and contain everything needed for a comfortable stay. Specifically, guests appreciate that rooms are cozy, functional and often pleasantly large, clean and equipped with necessary amenities like drink facilities and a TV.
The hotel has also received praise for accommodating early check-ins and amending preferences. Additionally, guests have noted the strategic location of the hotel, being close to the station.
On the less favorable side, some guests mentioned that certain rooms were small, cramped or in need of modernization. Issues such as furniture being tatty, small bathrooms and dated shower facilities were also pointed out. A few guests experienced musty smells or chilly temperatures at night due to what seemed like inactive central heating. There were also concerns about shared bathroom arrangements and inadequate provisions for group stays.
Despite these drawbacks, many found the overall experience to be quite satisfactory due to the clean environment, comfortable beds and functional aspects of the rooms. The quiet and peacefulness of the annex rooms and the presence of a nice garden also added to the charm of the hotel.
Westgate Hotel offers a range of experiences when it comes to bedding with many guests noting the comfort and cleanliness of the rooms. The majority of reviews highlight the beds as comfortable and equipped with cozy, clean bedding – perfect for a good night's sleep. Guests frequently mention the beds as being very comfy and the mattresses as comfortable. Cleanliness is often praised with rooms being described as clean, cozy and tidy.
However, not all feedback is positive. Some guests report issues with the firmness of the beds, describing them as hard or very firm, which at times led to an uncomfortable night's sleep. A few reviews pointed out mattresses that were worn out or sagging with some beds being described as small or broken on one side. There are comments about mattresses being thin with noticeable springs or needing replacement.
Overall, while there are some areas for improvement, particularly regarding the condition and firmness of some mattresses, the general consensus leans towards a positive, comfortable experience at Westgate Hotel.
The cleanliness of the Westgate Hotel garners consistent praise from guests, who often highlight various aspects of their immaculate experience. The rooms are frequently described as clean and comfortable with many noting the new and spotless showers. Several reviews commend the daily cleaning services and the fresh, clean linens and towels. Guests appreciate the bright, clean and quite modern ensuite bathrooms as well as the cleanliness of shared bathrooms, despite their basic nature.
However, there are mentions of minor issues, such as an occasional mildew smell, tight bathroom spaces and low water pressure in some showers. Despite this, the staff's friendliness and attentiveness in maintaining the property are often noted positively. The overall impression is significantly enhanced by the cleanliness, from the rooms to the common areas, making it a reliable choice for travelers who prioritize hygiene.
The reviews for Westgate Hotel highlight the exceptional service provided by the staff. Guests consistently describe the staff as polite, helpful, friendly and enthusiastic. The attentive nature of the personnel is frequently praised with multiple mentions of their willingness to provide local advice and handle requests efficiently. The warmth and kindness of the staff create a welcoming atmosphere, making guests feel valued and comfortable throughout their stay. Particularly notable is the consistent friendliness and accommodating demeanor of the staff, from the proprietors to those serving breakfast. The outstanding customer service at Westgate Hotel is a key reason why guests have such positive experiences.
The WiFi at the Westgate Hotel has received mixed feedback from guests. While many praised the internet service for working well throughout their stay, others experienced issues such as poor or intermittent connections and in some cases, the WiFi was completely unusable. Some found that the internet worked perfectly and had no complaints about its performance. Overall, while a number of guests were satisfied with the WiFi service, there were several reports indicating that improvements could be made to ensure a more consistent and reliable connection for all guests.
Westgate Hotel garners positive feedback for addressing the common challenge of parking in a busy city like Oxford. Although the hotel itself doesn't offer on-site parking, it has made convenient arrangements with nearby facilities, often free or for a modest fee, enabling guests to park just across the road or at a nearby establishment. Many appreciated the value and relief this provided, especially during events like train strikes or construction work obstructing usual spots. The staff's proactive efforts, such as moving their own cars to create space for guests, were particularly noted.
Guests highlighted the free parking as a significant perk, emphasizing its convenience and accessibility, whether arriving early or staying for a weekend. Even though some found parking spaces to be somewhat tight or limited, most were happy to find a spot and grateful for the complimentary parking options available. Being able to leave their cars in the lot even after checkout added to overall satisfaction. For many, the hotel's parking solutions near the city center tipped the scales in their favor when choosing accommodations in Oxford.
Westgate Hotel offers a cozy and welcoming atmosphere ideal for family stays. Despite some remarks about the room sizes being smaller than anticipated, the hotel compensates with newly refurbished, spacious family rooms that include en-suite facilities. The family-oriented, family-run establishment ensures a friendly and personalized experience, making it great for short stays and particularly suited for families with younger children. While some guests noted the need for additional storage such as coat hooks and shelves in the bathroom, the overall charm and characteristic tight staircase add to the hotel's appeal. Families looking for a quaint, British experience will find this little hotel a fitting choice.
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Location
Travelers particularly appreciate the short walking distances: it's a mere two minutes to the train station, five to ten minutes to the bustling city center and within easy reach of the bus station. This central locality is praised for its convenience, making it easy to explore the city on foot, even with kids.
In addition to its outstanding location, guests note the peaceful ambiance and friendly, helpful staff who contribute to an enjoyable stay. While some reviews mention that the hotel's decor may not be the most modern, the clean rooms and overall value make it a comfortable choice.
The hotel also benefits from being situated in a quiet area, ensuring a restful night’s sleep despite its proximity to central Oxford. Overall, Westgate Hotel's unbeatable location combined with its charming and accommodating staff make it an excellent base for visitors to this historic city.
Breakfast
Some visitors find the breakfast to be generous and more than satisfactory, while others note that it is basic or minimalistic. The option to upgrade to a cooked English breakfast for an extra fee is seen as a worthwhile choice, delivering delicious and freshly prepared options. A few reviews suggest that the cold breakfast offerings could be improved and more varied, including the addition of fresh baked goods or a wider selection of items.
The setting and service during breakfast often leave a positive impression with the garden view and sunny terrace adding a pleasant touch to the morning meal. Overall, despite some constructive feedback on variety, the breakfast at the Westgate Hotel is well-received and complements the friendly environment provided by the hotel staff.
Rooms
The hotel has also received praise for accommodating early check-ins and amending preferences. Additionally, guests have noted the strategic location of the hotel, being close to the station.
On the less favorable side, some guests mentioned that certain rooms were small, cramped or in need of modernization. Issues such as furniture being tatty, small bathrooms and dated shower facilities were also pointed out. A few guests experienced musty smells or chilly temperatures at night due to what seemed like inactive central heating. There were also concerns about shared bathroom arrangements and inadequate provisions for group stays.
Despite these drawbacks, many found the overall experience to be quite satisfactory due to the clean environment, comfortable beds and functional aspects of the rooms. The quiet and peacefulness of the annex rooms and the presence of a nice garden also added to the charm of the hotel.
Beds
However, not all feedback is positive. Some guests report issues with the firmness of the beds, describing them as hard or very firm, which at times led to an uncomfortable night's sleep. A few reviews pointed out mattresses that were worn out or sagging with some beds being described as small or broken on one side. There are comments about mattresses being thin with noticeable springs or needing replacement.
Overall, while there are some areas for improvement, particularly regarding the condition and firmness of some mattresses, the general consensus leans towards a positive, comfortable experience at Westgate Hotel.
Cleanliness
However, there are mentions of minor issues, such as an occasional mildew smell, tight bathroom spaces and low water pressure in some showers. Despite this, the staff's friendliness and attentiveness in maintaining the property are often noted positively. The overall impression is significantly enhanced by the cleanliness, from the rooms to the common areas, making it a reliable choice for travelers who prioritize hygiene.
Staff
Wi-Fi
Parking
Guests highlighted the free parking as a significant perk, emphasizing its convenience and accessibility, whether arriving early or staying for a weekend. Even though some found parking spaces to be somewhat tight or limited, most were happy to find a spot and grateful for the complimentary parking options available. Being able to leave their cars in the lot even after checkout added to overall satisfaction. For many, the hotel's parking solutions near the city center tipped the scales in their favor when choosing accommodations in Oxford.
Family
No, Westgate Hotel doesn't have any pool.
No, a spa isn't available at Westgate Hotel.
No, Westgate Hotel doesn't allow dogs.
Yes, parking facilities are available at Westgate Hotel.
No, Westgate Hotel doesn't have a gym.
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