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Summary of reviewsVessel Hotel Kumamoto Airport is widely praised for its exceptional guest experience, starting with a breakfast that transcends the typical morning meal. The breakfast buffet impresses with its rich variety, featuring both traditional dishes and local specialties from Kumamoto Prefecture, such as the standout mashed lotus root tempura. The incorporation of local ingredients enhances both authenticity and flavor, delighting guests of all ages. The dining experience is further elevated by the friendly staff, making breakfast not only enjoyable but also a great value, especially for families with children under 12 who eat for free.
Guests also commend the hotel for its spacious, clean, and well-maintained rooms. The accommodations are noted for their generous size and meticulous cleanliness, offering a comfortable and restful environment. The rooms are equipped with excellent facilities, including comfortable beds and well-designed separate washroom facilities. This commitment to cleanliness and comfort is consistent throughout the hotel, extending to hallways, the lobby, and dining areas.
The cleanliness of the hotel is universally praised, contributing to the overall comfort of the stay. While the hotel building itself is older, the commitment to maintaining a tidy environment is evident, and guests appreciate the clean and organized spaces, particularly during meals.
The staff at Vessel Hotel Kumamoto Airport receive unanimous praise for their exceptional service and attentiveness. With a welcoming and kind demeanor, the staff ensure a seamless experience from check-in to check-out. Their helpfulness in matters such as transportation and dining further enhances the positive atmosphere. Special mentions of individuals like Miyamoto San and the young male front desk staff highlight the personal touch and warm hospitality that define the hotel’s service.
Overall, the Vessel Hotel Kumamoto Airport delivers a consistently pleasant and enjoyable experience, marked by quality accommodations, delicious breakfast offerings, and exceptional service. Show more
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Categories
Family Friendly Hotel
VESSEL HOTEL KUMAMOTO AIRPORT offers great services for families, such as free sleeping for children under 18.
Hotel with Parking
This hotel features complimentary on-site private parking, allowing guests to park their vehicles without additional expenses and providing ease of access for exploring the area.
Business Hotel
3-Star Hotel
Room Types
Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, a tea and coffee maker, a carpeted floor, pajamas as well as mountain views. The unit has 1 bed.
Twin Room - Non-SmokingThis twin room features air conditioning and a seating area.
Double Room with Extra Bed - Non-SmokingThis twin room has air conditioning and seating area
An extra bed will be prepared for the 2nd guest, only when the booking is made for 2 people. Please indicate the correct number of guests at time of booking.
Twin Room with Extra Bed - Non-SmokingThis triple room features air conditioning and seating area
An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.
Guest Reviews
8.7
Very Good
Breakfast
At Vessel Hotel Kumamoto Airport, breakfast is much more than just a morning meal; it's a delightful experience celebrated by many guests. The hotel offers a breakfast buffet that impresses with its rich variety, including local specialties from Kumamoto Prefecture. The quality of the food consistently receives high praise, with guests highlighting the delicious flavors and the excellent execution of both traditional and local dishes. In particular, the mashed lotus root tempura is noted as a standout feature of the menu.
Diversity in the selection allows the breakfast to cater to both leisure and business travelers, offering something for everyone to enjoy. Families find the breakfast particularly pleasing, with mentions that it was a hit with the kids. The inclusion of local ingredients and menu options enhances the authenticity and taste, delivering a genuine taste of Kumamoto.
The friendly staff contribute to the positive dining experience, ensuring guests feel welcome and cared for. Additionally, the breakfast is considered to be of great value for money, especially with children under 12 able to eat for free, making it an economical choice for families.
Overall, the breakfast at Vessel Hotel Kumamoto Airport stands out not only for its quality and variety but also for its thoughtful incorporation of local flavors, making it a noteworthy start to the day.
Rooms
Vessel Hotel Kumamoto Airport offers rooms that consistently impress with their generous size and cleanliness. Guests frequently note that the rooms surpass expectations in terms of space, providing ample room to store personal belongings and move around with ease. The accommodations are not only spacious but also meticulously clean and tidy, contributing to a comfortable stay. In addition to the well-maintained rooms, the hotel provides excellent room facilities and services, ensuring a hassle-free experience. The beds are notably comfortable, enhancing the restful environment. The separate washroom facilities are also highlighted for their user-friendly design. Overall, the hotel maintains high standards of cleanliness and comfort across its rooms, hallways, lobby, and dining areas, delivering a consistently pleasant stay for visitors.
Cleanliness
Vessel Hotel Kumamoto Airport receives positive feedback for its cleanliness. Guests consistently mention that the rooms are clean and spacious, creating a comfortable environment. Cleanliness extends to the amenities, enhancing comfort during the stay. The staff contribute to a pleasant experience with their kindness. Although the facility is noted to be old, and there was an isolated comment about an unpleasant odor in the bathroom, the overall impression is one of tidiness. Meals, especially breakfast, are highlighted as a positive aspect, complementing the clean and organized spaces. Visitors can expect a well-maintained interior and an overall sense of cleanliness throughout the hotel.
Staff
At Vessel Hotel Kumamoto Airport, guests consistently commend the staff's exceptional service, a cornerstone of the hotel's inviting atmosphere. Travelers praise the team for their attentive and kind demeanor, leaving them feeling at ease from the moment they arrive. The receptionist is notably wonderful during check-in, ensuring a seamless start to each stay with precise and polite responses.
The hotel staff are also recognized for their helpfulness, particularly when assisting with transportation arrangements like calling taxis. In dining areas, the staff efficiently manages to replenish food while maintaining a cheerful and thorough interaction with guests, even during busy times.
A special mention goes to Miyamoto San, whose guest interactions leave a lasting impression of gratitude and appreciation. The young male front desk staff is highlighted for his polite and refreshing welcome, contributing to the warm, hospitable environment.
Overall, visitors find the team at Vessel Hotel Kumamoto Airport to be both friendly and efficient, ensuring a comfortable experience marked by kindness and attentive service.
No, Vessel Hotel Kumamoto Airport doesn't have any pool.
No, a spa isn't available at Vessel Hotel Kumamoto Airport.
No, Vessel Hotel Kumamoto Airport doesn't allow dogs.
Yes, parking facilities are available at Vessel Hotel Kumamoto Airport.
No, Vessel Hotel Kumamoto Airport doesn't have a gym.