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Summary of reviewsFamily Hotel Borovitsa is a charming retreat perfectly placed on the shores of Lake Kardjali, where guests can bask in the tranquility of its stunning natural environment. The idyllic location offers picturesque landscapes, panoramic views and serene beauty, making it an ideal base for adventures like hiking, fishing, exploring local attractions or simply unwinding. Despite the challenging road leading to the property, visitors consistently find that the enchanting surroundings are worth the journey.
Breakfast at the hotel receives generally positive feedback with many guests enjoying the delicious and warm selections, especially the standout pancakes with cheese and honey. Although some guests felt the variety could be improved and mentioned the absence of complimentary tea or coffee, the overall quality and taste were well-appreciated.
Dinner at the hotel's restaurant is consistently praised for its exquisite, delicious and reasonably priced food. Freshly prepared dishes and elegant presentations enhance the dining experience, despite occasional comments on limited menu options and slower service times. The taste and quality of the meals largely overshadow these minor issues, making the restaurant a highlight for many guests.
The rooms at Family Hotel Borovitsa are described as basic, clean and comfortable with some providing spacious accommodations and others being more compact. While some furnishings show signs of wear, the cleanliness is generally praised and when issues arise, staff address them promptly. The availability of amenities such as hot water and air conditioning varies and a small number of guests noted maintenance issues. Despite occasional shortcomings and mixed views from the rooms, the peaceful location and efficient staff contribute to a positive experience.
Guests frequently commend the hotel for its high cleanliness standards with well-maintained rooms and bathrooms. However, there have been occasional mentions of ventilation issues causing smells from the kitchen or sewer.
The hotel's remarkable and friendly staff contribute significantly to the pleasant guest experience. Despite occasional language barriers, the staff's warm demeanor and attentiveness are highly praised. The service quality with polite and effective communication, enhances the atmosphere, making guests feel well cared for.
For families, Family Hotel Borovitsa stands out as an excellent choice. It offers fun and safety for children with a dedicated playground and an environment where parents can relax. The location provides ample opportunities for family activities, although personal transportation might be required for convenience.
When it comes to the beds, guest experiences vary. While many find the beds comfortable, others note that the spring-based mattresses and pillows could use improvement. Despite these varied reviews, the room’s cleanliness positively impacts overall comfort.
In summary, Family Hotel Borovitsa is a welcoming haven for nature lovers and families alike, offering a peaceful escape with friendly service, delicious cuisine and a clean, comfortable accommodation in a stunning setting. Show more
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Categories
Family Friendly Hotel
The hotel is family-friendly. It is known to provide good accomodations for families.
Hotel with Parking
Small Hotel
Room Types
Single RoomProviding free toiletries, this single room includes a private bathroom with a shower. The single room provides a private entrance, a wardrobe, parquet floors, a flat-screen TV with satellite channels, as well as lake views. The unit offers 1 bed.
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. The double room offers a flat-screen TV with satellite channels, a private entrance, a wardrobe, parquet floors as well as lake views. The unit has 1 bed.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower. The triple room offers a flat-screen TV with satellite channels, a private entrance, a wardrobe, a sofa as well as lake views. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Nestled in an idyllic setting, Family Hotel Borovitsa offers an unparalleled experience with its prime location on the shores of Lake Kardjali. Guests are consistently impressed by the stunning natural environment, which provides panoramic views and a peaceful ambiance perfect for relaxation. Being close to the city of Kardzhali, the hotel serves as an excellent base for both hiking adventures and exploring local attractions such as the Utroba Cave and medieval bridge.
The view from the hotel is breathtaking with guests frequently praising the picturesque landscape and the serene beauty of the Arda river meanders. The tranquil surroundings, combined with the convenience of being right on the reservoir, make it a dream location for fishing, hiking or simply unwinding. Despite the challenging road leading to the hotel, visitors agree that the scenic beauty and peaceful atmosphere are well worth the journey. For those seeking a magical escape into nature, Family Hotel Borovitsa offers a perfect retreat.
Breakfast
Family Hotel Borovitsa offers a breakfast experience that mostly delights guests with its delicious and warm selections. Many appreciated the rich variety and balanced options included in their stay. The serving of pancakes with cheese, yellow cheese and honey on both mornings stood out as a particularly tasty highlight. However, there is room for improvement, as some found the portions and range of meals to occasionally fall short. Notably, tea or coffee are not included with breakfast, which some guests viewed as a drawback. Additionally, a few found the offerings to be monotonous over multiple days, highlighting a need for more variety. Despite these minor issues, the overall consensus is positive with many highlighting the friendly staff and the satisfying taste and quality of the breakfast items.
Dinner
Family hotel Borovitsa's restaurant consistently impresses guests with its exquisite and extremely delicious food. The meals are freshly prepared and beautifully presented, promising a delightful dining experience. Most patrons emphasize the good quality of the dishes while also appreciating the restaurant's reasonable pricing.
However, there are occasional mentions of a rather limited menu and some incidents of slow service. While some guests faced long waits for their orders, these delays didn’t overshadow the overall positive sentiment regarding the taste and presentation of the food. Despite the sporadic service issues, the delicious cuisine remains a highlight, making dining at the hotel's restaurant a worthwhile experience for visitors.
Rooms
Family Hotel Borovitsa offers a range of rooms that are generally described as basic, clean and comfortable. Many guests appreciate the renovated rooms and the overall simplicity and cleanliness they provide. The rooms are noted to be of varying sizes with some guests mentioning spacious accommodations, while others found their rooms to be quite small.
The furnishings in some of the rooms are reported to have a good appearance, although there are mentions of furniture showing signs of wear and tear in certain cases. The cleanliness of the rooms is generally praised with some isolated comments noting specific issues such as a room that was not very clean and a bathroom that was cramped and neglected.
The hotel generally provides constant hot water and air conditioning in the rooms, but there are instances where guests noted the lack of air conditioning and fridge, as well as issues like damp smells and maintenance problems in some bathrooms.
Views from the rooms appear to be a mixed bag; not all rooms live up to the advertised lake views with some overlooking the parking lot or fountain instead. Despite these drawbacks, the hotel maintains a quiet and beautiful location that adds to its appeal. Efficient staff management is noted, especially when addressing room-related issues promptly. Overall, Family Hotel Borovitsa seems to be a decent choice for travelers looking for simplicity and comfort at a budget-friendly price.
Beds
Family Hotel Borovitsa offers varied experiences when it comes to bed comfort. Many guests found the beds to be comfortable, accompanied by relatively comfortable pillows. However, some visitors noted that the quality of the mattresses, which are spring-based, left room for improvement. Issues such as sagging after one night and being "smudged" were mentioned, alongside pillows reported as used and worn out. Overall, while some beds and pillows received positive remarks, consistency in bed comfort could be a potential area for enhancement. The cleanliness of the rooms was a positive highlight contributing to overall comfort.
Cleanliness
Family Hotel Borovitsa consistently receives praise for its cleanliness. Guests often highlight the well-maintained environment and the spotless condition of the rooms and bathrooms, describing them as clean and cozy. The overall service has also been commended, contributing positively to the guest experience. However, some reviews note ventilation issues with occasional smells from the kitchen or sewer. Despite this, the general consensus appreciates the high standards of cleanliness maintained throughout the hotel.
Staff
Family Hotel Borovitsa has consistently received praise for its remarkable staff, who are often described as friendly, kind and hospitable. Guests have noted that despite occasional language barriers, the staff's welcoming and warm demeanor made their stay enjoyable. The hotel grounds, particularly the well-maintained lawns, also contribute to the pleasant experience.
Service quality is frequently highlighted as excellent with the waiters and other staff members communicating effectively and being polite and attentive. Many reviews commend the staff's responsiveness and their willingness to go the extra mile to ensure guests feel comfortable and well taken care of.
However, a few reviews mention instances of negligence and lackluster attitudes among staff with some guests reporting that the staff seemed disoriented or not particularly attentive on certain occasions. Despite these isolated incidents, the overall sentiment is that the hotel's wonderful hosts and service create a fantastic atmosphere, making Family Hotel Borovitsa a notable choice for travelers seeking a friendly and hospitable environment.
Family
Family Hotel Borovitsa is an excellent choice for families with small children. It offers everything necessary for kids to have fun, including a playground where children can play safely and happily. The hotel is very suitable for families, providing an environment where parents can relax in peace while their kids are entertained. The location is perfect for family vacations with many birds that children can enjoy watching. However, personal transportation may be necessary for convenience. Overall, it stands out as a wonderful place for a vacation.
No, Family hotel Borovitsa doesn't have any pool.
No, a spa isn't available at Family hotel Borovitsa.
No, Family hotel Borovitsa doesn't allow dogs.
Yes, parking facilities are available at Family hotel Borovitsa.