Casa Basalto
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Summary of reviewsCasa Basalto in Pachuca is a highly recommended accommodation known for its strategic location in a central, yet quiet and safe neighborhood. Its proximity to shops, restaurants, bars and popular attractions makes it a convenient choice for travelers.
The hotel’s modern architecture and spacious rooms are consistently praised, emphasizing both comfort and cleanliness. Guests appreciate the thoughtful room amenities, including coffee, water and minibars, as well as the excellent ventilation and reliable air conditioning. The well-maintained bathrooms and luxurious jacuzzis further enhance the experience.
Cleanliness stands out as a significant positive aspect with guests frequently noting the immaculate state of the rooms and facilities. The hotel's eco-friendly initiatives add to its overall modern appeal. Exceptional service from the friendly and attentive staff, including accommodating pet policies, contributes greatly to the guests' positive experiences.
Dining at Casa Basalto receives mixed reviews. While the breakfast is often described as tasty and a highlight of the stay, some guests find the portions small and the selection limited. The restaurant closure on Mondays and the subsequent in-room breakfast service is occasionally seen as an inconvenience.
Despite some issues with the Wi-Fi connectivity, the primary focus remains on the hotel’s strengths, including its comfortable beds, high standards of cleanliness and exceptional staff service. Casa Basalto is noted for being pet-friendly and providing a pleasant, hassle-free experience for travelers and their pets.
In summary, Casa Basalto is lauded for its excellent location, comfortable and spacious rooms, outstanding cleanliness and friendly, attentive staff. These attributes make it a solid option for visitors to Pachuca seeking both convenience and comfort.
Categories
The hotel’s modern architecture and spacious rooms are consistently praised, emphasizing both comfort and cleanliness. Guests appreciate the thoughtful room amenities, including coffee, water and minibars, as well as the excellent ventilation and reliable air conditioning. The well-maintained bathrooms and luxurious jacuzzis further enhance the experience.
Cleanliness stands out as a significant positive aspect with guests frequently noting the immaculate state of the rooms and facilities. The hotel's eco-friendly initiatives add to its overall modern appeal. Exceptional service from the friendly and attentive staff, including accommodating pet policies, contributes greatly to the guests' positive experiences.
Dining at Casa Basalto receives mixed reviews. While the breakfast is often described as tasty and a highlight of the stay, some guests find the portions small and the selection limited. The restaurant closure on Mondays and the subsequent in-room breakfast service is occasionally seen as an inconvenience.
Despite some issues with the Wi-Fi connectivity, the primary focus remains on the hotel’s strengths, including its comfortable beds, high standards of cleanliness and exceptional staff service. Casa Basalto is noted for being pet-friendly and providing a pleasant, hassle-free experience for travelers and their pets.
In summary, Casa Basalto is lauded for its excellent location, comfortable and spacious rooms, outstanding cleanliness and friendly, attentive staff. These attributes make it a solid option for visitors to Pachuca seeking both convenience and comfort.
Hotel for Honeymoon
A "Casa" property designed to offer a more personalized and intimate hotel experience. Can provide a cozier and more private atmosphere than larger, more conventional hotels.
Family Friendly Hotel
Mentioned as a hotel option in Pachuca de Soto, providing an alternative accommodation choice for families exploring the area.
Dog Friendly Hotel
This hotel is pet-friendly and has received wonderful reviews. It offers well-designed rooms and practical amenities. Guests appreciate the secure parking.
Business Hotel
Offers a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities include a conference center and a meeting room.
Romantic Hotel
4-Star Hotel
Guest Reviews
Casa Basalto boasts an excellent location in a central area of Pachuca, making it a favorable choice for travelers who prioritize convenience and accessibility. Guests repeatedly highlight the hotel’s proximity to shops, restaurants, bars and places of interest, suggesting that everything is easily reachable. The neighborhood, while commercial, is described as quiet and safe, which adds to the overall appeal of the hotel.
Additionally, guests appreciate the modern architecture and comfortable, spacious rooms. The service at Casa Basalto also receives positive remarks, particularly noting the helpful night staff and friendly treatment from all personnel. Cleanliness and good facilities contribute further to its strong reputation.
Dining at the hotel garners mixed reviews; while some appreciated the delicious breakfast and good service at the restaurant, others noted limited offerings when breakfast was included.
Overall, Casa Basalto is lauded for its strategic location and convenience, making it a solid option for visitors to Pachuca who seek both comfort and accessibility.
At Casa Basalto, guests frequently praise the hotel breakfast for its delicious taste and high quality. The food is described as very tasty and often highlighted as the best part of the stay with many appreciating the excellent service and warm welcome from the staff. However, while the flavor of the breakfast receives commendation, several guests note that the portions are quite small and options somewhat limited. Some suggest the offerings could be more varied, particularly pointing out that the simplicity and straightforwardness of the breakfast may not meet everyone's expectations. Additionally, it's noted the restaurant is closed on Mondays and on such occasions, breakfast is brought to the room, which some found to be an inconvenience. Overall, while the taste of the breakfast is consistently praised, the limited selection and portion sizes leave room for improvement.
Casa Basalto offers a delightful stay with rooms that strike a perfect balance between comfort and cleanliness. Guests consistently highlight the spaciousness of the rooms, ensuring plenty of room to relax. The beds are notably comfortable, contributing to restful nights. Each room is well-designed and practical with thoughtful amenities such as coffee, water and minibars readily available.
The rooms boast excellent ventilation and are equipped with dependable air conditioning and hot water, guaranteeing a pleasant stay regardless of the weather. The bathrooms are also spacious and well-maintained with features like well-functioning jacuzzis adding a touch of luxury.
The overall atmosphere of Casa Basalto is quiet and serene, making it an appealing choice for travelers seeking relaxation. The hotel is praised for its cleanliness and guests appreciate the friendly and attentive service from the staff. The location is another advantage with its proximity to the largest shopping center in Pachuca offering convenience for dining and shopping needs.
In summary, Casa Basalto stands out for its comfortable, large and well-equipped rooms that ensure a pleasant and hassle-free stay. The combination of excellent facilities, strategic location and outstanding service makes it a highly recommendable choice for visitors.
Guests consistently praise the beds at Casa Basalto, frequently highlighting their comfort. Reviews often mention how comfortable and inviting the beds are, contributing greatly to their overall satisfaction with their stay. Many guests specifically note that the comfort of the room, including the beds, is a key factor in their decision to choose this accommodation. Despite a few remarks about the size of the beds and some isolated comments about discomfort, the majority of guests rave about the beds with some even saying they are among the best they've ever experienced in a hotel. Additionally, the hotel's clean facilities and amenities like a hot tub also receive positive feedback, enhancing the overall experience.
Casa Basalto receives high praise for its exceptional cleanliness and comfort, as reflected in numerous guest reviews. The hotel is consistently described as very clean with rooms and facilities that are immaculate and well-maintained. Guests appreciate the spacious, eco-friendly environment, noting that the facilities are not only clean but also very comfortable and visually appealing.
The attention to detail in room cleaning and overall maintenance of the hotel contributes greatly to a pleasant stay. Guests often highlight the comfort of the beds, which, along with the cleanliness, enhance their overall experience. The hotel's self-sustainability is another aspect that receives positive attention, adding to its modern and conscientious appeal.
In addition to cleanliness, guests frequently comment on the friendly and attentive staff who provide excellent service. The hotel's aesthetic, characterized by thoughtful decoration, also garners admiration.
While breakfast offerings receive mixed reviews with some finding them rather scarce, this does not overshadow the high marks for cleanliness and comfort. Overall, Casa Basalto stands out for providing a clean, comfortable and well-serviced accommodation experience.
Casa Basalto is highly praised for its exceptional staff service, consistently described as very friendly, helpful and professional. Guests frequently highlight the unwavering attentiveness and kindness exhibited by the receptionists, who provide excellent service both in person and over the phone. The waitstaff, exemplified by individuals like Paulo, who serves breakfast directly to rooms, also receives accolades for their professionalism and dedication.
In addition to staff friendliness, visitors appreciate the excellent overall service, including prompt responses to their requests and accommodating pets for a minimal charge. The cleanliness of the rooms, combined with the attentive and careful consideration of staff, contributes to the positive guest experience.
The hotel’s location and amenities, including strong shower pressure, thoughtful coffee details and quality food at the restaurant, reinforce the positive impression of Casa Basalto. Dining experiences are particularly noted for both the friendly service and the high standard of food quality.
Overall, guests report a high level of satisfaction with Casa Basalto, attributing much of their enjoyment to the exceptional service and genuine warmth of the staff.
While Casa Basalto offers numerous attractions and amenities, the Wi-Fi seems to be a recurring concern among guests. Reports indicate that the Wi-Fi connection is often slow or completely unavailable, leading to difficulties in connecting despite following provided instructions. Some guests experienced intermittent signal failures and a few noted not receiving the Wi-Fi password at all. Overall, the unreliable nature of the Wi-Fi may be a consideration for those who require constant and robust internet access during their stay.
Casa Basalto stands out as a pet-friendly hotel, making it an excellent choice for travelers accompanied by their furry companions. The hotel warmly welcomes pets, providing a hassle-free and enjoyable experience for both guests and their four-legged friends. Visitors have noted that the process of bringing pets is straightforward and comes with a minimal additional cost. The overall atmosphere and design of the hotel are highly appreciated and amenities such as convenient parking add to the comfort. Guests consistently report having pleasant stays without any complaints, highlighting the hotel's accommodating approach to pets.
Location Show Map
Location
Additionally, guests appreciate the modern architecture and comfortable, spacious rooms. The service at Casa Basalto also receives positive remarks, particularly noting the helpful night staff and friendly treatment from all personnel. Cleanliness and good facilities contribute further to its strong reputation.
Dining at the hotel garners mixed reviews; while some appreciated the delicious breakfast and good service at the restaurant, others noted limited offerings when breakfast was included.
Overall, Casa Basalto is lauded for its strategic location and convenience, making it a solid option for visitors to Pachuca who seek both comfort and accessibility.
Breakfast
Rooms
The rooms boast excellent ventilation and are equipped with dependable air conditioning and hot water, guaranteeing a pleasant stay regardless of the weather. The bathrooms are also spacious and well-maintained with features like well-functioning jacuzzis adding a touch of luxury.
The overall atmosphere of Casa Basalto is quiet and serene, making it an appealing choice for travelers seeking relaxation. The hotel is praised for its cleanliness and guests appreciate the friendly and attentive service from the staff. The location is another advantage with its proximity to the largest shopping center in Pachuca offering convenience for dining and shopping needs.
In summary, Casa Basalto stands out for its comfortable, large and well-equipped rooms that ensure a pleasant and hassle-free stay. The combination of excellent facilities, strategic location and outstanding service makes it a highly recommendable choice for visitors.
Beds
Cleanliness
The attention to detail in room cleaning and overall maintenance of the hotel contributes greatly to a pleasant stay. Guests often highlight the comfort of the beds, which, along with the cleanliness, enhance their overall experience. The hotel's self-sustainability is another aspect that receives positive attention, adding to its modern and conscientious appeal.
In addition to cleanliness, guests frequently comment on the friendly and attentive staff who provide excellent service. The hotel's aesthetic, characterized by thoughtful decoration, also garners admiration.
While breakfast offerings receive mixed reviews with some finding them rather scarce, this does not overshadow the high marks for cleanliness and comfort. Overall, Casa Basalto stands out for providing a clean, comfortable and well-serviced accommodation experience.
Staff
In addition to staff friendliness, visitors appreciate the excellent overall service, including prompt responses to their requests and accommodating pets for a minimal charge. The cleanliness of the rooms, combined with the attentive and careful consideration of staff, contributes to the positive guest experience.
The hotel’s location and amenities, including strong shower pressure, thoughtful coffee details and quality food at the restaurant, reinforce the positive impression of Casa Basalto. Dining experiences are particularly noted for both the friendly service and the high standard of food quality.
Overall, guests report a high level of satisfaction with Casa Basalto, attributing much of their enjoyment to the exceptional service and genuine warmth of the staff.
Wi-Fi
Dog Friendly
No, Casa Basalto doesn't have any pool.
No, a spa isn't available at Casa Basalto.
Yes, Casa Basalto welcomes dogs.
No, parking facilities aren't available at Casa Basalto.
No, Casa Basalto doesn't have a gym.
Location Show Map
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