Hotel Emily

Pachuca de Soto 20.12676800, -98.73220500 , Plaza Independencia.colonia Centro (Show on Map)
9.0
Excellent


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Summary of reviewsHotel Emily in Pachuca consistently impresses guests with its exceptional service, comfort, and strategic location. Nestled in the heart of the city, the hotel offers convenient access to landmark attractions such as the Monumental Clock and Plaza de la Independencia, all within walking distance of a variety of dining, shopping, and transportation options. This central positioning allows guests to enjoy picturesque views and easily explore the charming city.

The hotel rooms are frequently described as spacious, beautifully decorated, and immaculately clean, equipped with amenities that enhance guest comfort, including extra pillows and blankets. While room sizes may vary, the overall atmosphere is cozy, with the beds receiving special praise for their comfort. Although some guests mention the lack of air conditioning, rooms remain pleasantly warm even during cooler weather.

Dining experiences at Hotel Emily are generally positive, with the breakfast receiving appreciation for its delicious offerings and reasonable pricing, though there is room for improvement in variety and food temperature. Dinner is often described as excellent, supported by attentive service and the pleasant ambiance of live piano music, making meals an enjoyable experience.

Impeccable cleanliness and a welcoming environment are hallmarks of Hotel Emily, complemented by the helpful and friendly staff who ensure guests feel at home. The hotel’s dedication to maintaining high standards of hygiene is evident, contributing to a comfortable and inviting stay.

While Wi-Fi connectivity presents occasional challenges, the hotel compensates with conveniences such as on-site parking and valet service, which are appreciated despite premium rates. Hotel Emily also positions itself as a family-friendly option, offering activities suited for children and a peaceful setting that appeals to families.

Overall, Hotel Emily is seen as an outstanding choice in Pachuca, offering a combination of comfort, service, and location that often exceeds guests' expectations. Many guests consider it comparable to a five-star establishment, recommending it highly for a memorable stay in the area.
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Family Friendly Hotel
This family-friendly hotel is located in the heart of Pachuca, close to Independence Square and the Monumental Clock. It offers babysitting services, a fireplace in the lobby, and a banquet hall.

Business Hotel
This hotel provides a 24-hour business center, function rooms with conference facilities and wireless internet access. It also offers services like dry cleaning/laundry and a computer station. Free in-room WiFi is available.

Hotel with Parking
This hotel offers free private parking, including free self-parking and valet parking. The parking is located under the hotel, providing a convenient and secure option.

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard Room These spacious rooms feature either a double bed or an extra large double bed. In-room amenities include a flat-screen TV with cable channels, free Wi-Fi and a safe. The private bathroom includes toiletries and a hairdryer. Please note these rooms do not have a view.

Junior Suite These spacious suites feature 2 double beds and a view of the Pachuca'a Monumental Clock. In-room amenities include a flat-screen TV with cable channels, free Wi-Fi and a safe. The private bathroom includes toiletries.

Suite These spacious suites have 2 bedrooms, one with an extra large double bed, the other with 2 single beds. Each bedroom has a flat-screen TV with cable channels. Free Wi-Fi is available and the private bathroom includes a bathrobe and toiletries.

Guest Reviews
9.0
Excellent
Location
Nestled in the heart of Pachuca, Hotel Emily boasts an enviable central location, making it an ideal base for exploring this charming city. Guests repeatedly laud its proximity to vital landmarks, including the iconic Monumental Clock, and the convenience of having various public transport options nearby. The hotel's prime spot on the Plaza de la Independencia places it within walking distance of numerous restaurants, cafes, and shopping venues, adding to the overall allure. Visitors particularly appreciate the captivating views of the clocktower and the plaza from their rooms, enhancing their stay with picturesque sights. Additionally, the hotel is recognized for its cleanliness and the attentive staff, providing a comfortable and satisfying experience. With its central position, excellent facilities, and appealing views, Hotel Emily seems to be a favorite among travelers seeking both convenience and a touch of local charm in Pachuca.

Breakfast
Hotel Emily offers a breakfast experience that has garnered a mixed reception from guests. The consensus seems to lean towards a largely positive impression, with visitors frequently praising the tastiness of the breakfast, highlighting the delicious food offered at the hotel restaurant. Many guests seem to appreciate the inclusion of breakfast with their stay, with some recommending it for its quality.

The breakfast buffet, particularly during weekends, receives commendation for being quite impressive. The green enchiladas have been singled out as a delightful menu option, and the buffet is described by some as having a good array and being reasonably priced. However, there are notable critiques as well. Some guests express disappointment when the buffet is not included or when they encounter limited options under the included breakfast plan. The temperature of the buffet food, sometimes served cold, has been another area needing improvement.

While the breakfast is considered good and service is seen in a positive light, certain aspects, like the lack of variety and portions in American-style breakfasts, and absence of sweet bread on specific days, suggest room for enhancement. Despite these areas for potential improvement, the overall dining experience at Hotel Emily tends to be perceived as tasty and reasonable on the whole.

Dinner
Tucked within the cozy confines of Hotel Emily, the dining experience appears to be somewhat of a mixed bag. Despite some conflicting opinions about the overall quality of the food, many guests have enjoyed their meals, often describing the dinner as excellent and very delicious. The restaurant has garnered praise for its attentive service, creating a warm and welcoming atmosphere that is accentuated by the presence of a different pianist each evening, transforming dinner into a delightful experience. While one might encounter occasional lapses in attention from the staff, the general efficiency and friendliness at the restaurant often leaves a positive impression. Longtime guests consistently affirm the good quality of the food over time, suggesting an enduring standard of dining satisfaction. For most, dining at Hotel Emily proves to be a pleasurable affair, underscored by well-prepared dishes and commendable service.

Rooms
Hotel Emily offers guests a comfortable and welcoming stay, as evidenced by the numerous positive reviews regarding their rooms. The majority of guests highlight the excellent cleanliness and comfort of the rooms, with many describing them as spacious and beautifully decorated. Amenities such as extra pillows, blankets, and a fan are appreciated, contributing to a cozy atmosphere.

While some rooms may feel somewhat small, the overall impression is that they are well-equipped with necessary services for a pleasant stay. The presence of a balcony or a room with a view, such as one overlooking the clock, adds to the charm of the accommodations. Guests particularly commend the comfortable beds and clean, pleasant bedding.

Despite the absence of air conditioning in some spaces, the rooms are noted to be adequately warm, especially during cooler weather. Those who stayed in larger rooms enjoyed king size beds and comfortable seating arrangements. The hotel stands out for its excellent location and hospitality, which enhances the overall guest experience.

In summary, Hotel Emily delivers a modern, clean, and comfortable environment with generally well-received room facilities, although some guests noted the room size could be more generous. While the price point appeared high to some, the location, decor, and overall comfort level make it a desirable choice for many travelers.

Beds
Hotel Emily receives consistent praise for the comfort of its beds, with many guests describing them as very comfortable. The overall sentiment is that the beds provide a restful sleep experience, often highlighted as a strong point during the stay. While most guests find the pillows to be comfortable and soft, a few mention them as being hard or not entirely satisfactory. The same goes for the mattresses, with some reviews indicating they were perfectly cozy, while a minority found them too soft or somewhat hard. Although one guest experienced a small bed in a dirty room initially, this does not appear to be the norm. Overall, Hotel Emily's beds are generally appreciated for their comfort, though individual preferences may vary when it comes to mattress firmness and pillow softness.

Cleanliness
Situated in a prime location, Hotel Emily consistently impresses guests with its impeccable level of cleanliness. Visitors frequently laud the hotel's spotless condition, noting that everything not only smells fresh but also maintains a pristine appearance. Both the rooms and the overall facilities receive high marks for being extremely clean and comfortable, providing a welcoming environment. The aesthetics of the hotel, complemented by beautiful decorations, further enhance the guest experience. Staff members contribute to the positive atmosphere with their friendliness and helpfulness, ensuring guests feel attended to throughout their stay. With super clean conditions and excellent service, Hotel Emily stands out for maintaining high standards of hygiene and comfort across all areas, making it a preferred destination for travelers seeking a neat, orderly stay.

Staff
Hotel Emily offers a warm and inviting atmosphere, largely due to the exceptional staff. Guests overwhelmingly praise the kindness and thorough attentiveness displayed by all team members, from the reception desk to the restaurant. Service is marked by efficiency and friendliness, with staff going above and beyond to ensure visitors feel comfortable and at ease. The welcoming nature of the staff makes guests feel at home, providing a level of hospitality that impresses with its warmth. Whether seeking information or assistance, the staff is dedicated to providing excellent service, ensuring every need is attended to promptly and kindly. Their efforts to create a welcoming environment are evident, contributing significantly to the overall satisfaction of guests and making a stay at Hotel Emily an experience worth remembering.

Wi-Fi
Hotel Emily offers Wi-Fi to its guests; however, the service frequently encounters challenges. Guests have reported that the internet connection can be unreliable, with intermittent signals that may be difficult to connect to. While Wi-Fi is provided, a consistent and strong connection is not always guaranteed, which can be a concern for those who heavily rely on internet access during their stay. Apart from these issues, it seems that the hotel stands ready to provide Wi-Fi services, though enhancements in connectivity might be needed.

Parking
Hotel Emily offers guests the convenience of on-site parking, which is a notable advantage given its central location in Pachuca. Many guests appreciate the ease of parking and the added benefit of a valet service, which helps manage the limited space efficiently. Despite the parking area's small size and some challenges with its entry and exit points, guests generally find the parking process uncomplicated and without issues when using their cars. Additionally, free parking on the premises is seen as a bonus for travelers exploring the city. However, it is worth noting that parking at the hotel can be expensive, with availability often subject to restrictions. Overall, the presence of parking at Hotel Emily is considered a significant advantage for guests visiting Pachuca.

Family
Hotel Emily is an appealing choice for travelers seeking a family-friendly environment with activities suitable for children. The hotel's warm and welcoming atmosphere shines through with attentive and friendly staff who are always ready to assist. Families with young children, including those as young as 2.5 years old, appreciate the calm and peaceful setting that provides a comfortable and enjoyable stay for all. The hotel's location is ideal for sightseeing, as it offers easy access to explore the city, ensuring convenience with everything within reach. Guests consistently highlight the excellent views and the hotel's dedication to creating a pleasant family-oriented atmosphere, making it a recommended option for families wanting a relaxing break.

4 Star
Hotel Emily in Pachuca offers an exceptional experience, consistently praised by guests for its outstanding service and comfort. The hotel is notably clean, with attention given to every detail, enhancing the stay with spotless rooms and exceptionally comfortable beds. Guests continually express appreciation for the warm and friendly staff, highlighting the attentive service received from everyone, including the reception, waitstaff, and bellboys.

The hotel's convenient location adds to its appeal, making it a preferred choice for visitors to Pachuca. The well-decorated waiting room contributes to the welcoming atmosphere, though the restaurant remains an untested aspect for some guests. Many consider Hotel Emily to match the standards of a five-star establishment, positioning it as the best option in the area, worthy of high recommendation for anyone planning a visit.


No, Hotel Emily doesn't have any pool.

Yes, a spa is available at Hotel Emily.

No, Hotel Emily doesn't allow dogs.

Yes, parking facilities are available at Hotel Emily.

Yes, Hotel Emily has a gym.

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