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3-Star Hotels Taking Steps Towards Sustainability in Pahang
9 HOTELS IN PAHANGRanking can be influenced by the commissions we receive.
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Summary of reviews
Balai Serama Guesthouse is highly praised as a serene and idyllic retreat nestled along the Tembeling River, offering stunning natural views and carefully maintained gardens. Its strategic location near Kuala Tahan and Taman Negara National Park makes it an excellent base for nature enthusiasts eager to explore this beautiful region. Guests consistently commend the friendly and welcoming hosts, Marja and Ijat, who provide exceptional service, ensuring a memorable stay.
The guesthouse’s dining offerings stand out, particularly the dinner buffet, which receives accolades for the quality and variety reminiscent of fine dining. While breakfast receives mixed reviews due to its simplicity, it remains satisfactory and nourishing for guests starting their day amidst Malaysia’s lush landscapes.
Accommodations at Balai Serama Guesthouse are marked by cleanliness and comfort, with spacious rooms featuring private terraces that afford lovely garden views. Guests appreciate the simple yet thoughtfully designed interiors that ensure a relaxing stay. The guesthouse is lauded for its impeccable cleanliness throughout, with colonial-style rooms enhancing the tranquil ambiance.
Staff hospitality is a highlight, with the owners going above and beyond to facilitate guest experiences, including arranging tours and providing transportation to local attractions. This welcoming attitude complements the reliable, albeit occasionally limited, Wi-Fi access, primarily available in common areas.
The guesthouse provides convenient parking and efficient transportation services, adding to the ease with which guests can explore the surrounding area. While bed comfort receives mixed reviews, with some guests finding mattresses too firm, overall the guesthouse offers a comfortable and quiet environment suitable for rest and relaxation.
Despite minor feedback on certain amenities not matching higher star ratings, Balai Serama Guesthouse is recognized for its excellent value, making it a favorable choice for a peaceful getaway paired with superb hospitality. The picturesque setting and outstanding dining coupled with friendly service ensure it is a highly recommended destination that guests are eager to revisit.
The guesthouse’s dining offerings stand out, particularly the dinner buffet, which receives accolades for the quality and variety reminiscent of fine dining. While breakfast receives mixed reviews due to its simplicity, it remains satisfactory and nourishing for guests starting their day amidst Malaysia’s lush landscapes.
Accommodations at Balai Serama Guesthouse are marked by cleanliness and comfort, with spacious rooms featuring private terraces that afford lovely garden views. Guests appreciate the simple yet thoughtfully designed interiors that ensure a relaxing stay. The guesthouse is lauded for its impeccable cleanliness throughout, with colonial-style rooms enhancing the tranquil ambiance.
Staff hospitality is a highlight, with the owners going above and beyond to facilitate guest experiences, including arranging tours and providing transportation to local attractions. This welcoming attitude complements the reliable, albeit occasionally limited, Wi-Fi access, primarily available in common areas.
The guesthouse provides convenient parking and efficient transportation services, adding to the ease with which guests can explore the surrounding area. While bed comfort receives mixed reviews, with some guests finding mattresses too firm, overall the guesthouse offers a comfortable and quiet environment suitable for rest and relaxation.
Despite minor feedback on certain amenities not matching higher star ratings, Balai Serama Guesthouse is recognized for its excellent value, making it a favorable choice for a peaceful getaway paired with superb hospitality. The picturesque setting and outstanding dining coupled with friendly service ensure it is a highly recommended destination that guests are eager to revisit.
Categories
3 Star
Sustainability Journey
Health & Safety
$
+11
Info
Summary of reviews
The Best Mountain View at Genting Highlands is renowned for its tranquil and picturesque location that beautifully showcases the natural allure of the surrounding mountains. Guests appreciate its proximity to popular attractions like Skyworld Theme Park, offering an accessible yet serene retreat from the bustling atmosphere of the area. The hotel provides a peaceful setting that is approximately 15 minutes from Genting Sky Avenue, enabling visitors to enjoy a quiet escape amidst striking natural beauty.
The accommodation features spacious and elegantly designed rooms that captivate guests with stunning panoramic views. Rooms are particularly noted for their ability to comfortably host groups of four, boasting comfortable beds and efficient air conditioning. The master bedroom stands out for its luxurious bathtub, adding an extra touch of comfort and indulgence to the stay. While some guests have remarked on occasional cleanliness issues, particularly in bathrooms, the majority find the room setup inviting and well-maintained. Accessibility within the property is well-facilitated through an hourly shuttle service, ensuring guests can explore the surrounding area conveniently.
Although feedback on cleanliness is mixed, many guests commend the hotel's clean and tidy rooms, contributing positively to their overall experience. However, certain aspects, such as bathrooms and specific cleanliness concerns, highlight areas for improvement. Overall, the hotel offers a scenic and restful destination with a few areas needing further attention to enhance guest satisfaction fully.
The accommodation features spacious and elegantly designed rooms that captivate guests with stunning panoramic views. Rooms are particularly noted for their ability to comfortably host groups of four, boasting comfortable beds and efficient air conditioning. The master bedroom stands out for its luxurious bathtub, adding an extra touch of comfort and indulgence to the stay. While some guests have remarked on occasional cleanliness issues, particularly in bathrooms, the majority find the room setup inviting and well-maintained. Accessibility within the property is well-facilitated through an hourly shuttle service, ensuring guests can explore the surrounding area conveniently.
Although feedback on cleanliness is mixed, many guests commend the hotel's clean and tidy rooms, contributing positively to their overall experience. However, certain aspects, such as bathrooms and specific cleanliness concerns, highlight areas for improvement. Overall, the hotel offers a scenic and restful destination with a few areas needing further attention to enhance guest satisfaction fully.
Categories
Sustainability Journey
3 Star
Pool
Heated Pool
Indoor Pool
Children's Pool
Outdoor Pool
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Info
Summary of reviews
'Resorts World Genting - First World Hotel' is highly praised for its strategic location in the heart of Genting Highlands, providing guests with unparalleled convenience to numerous attractions such as the SkyWorlds Theme Park, shopping malls and the renowned casino. This central positioning coupled with interconnected pathways makes it an ideal hub for exploring the area's diverse offerings, all within walking distance. The pleasant highland weather adds to the hotel's allure, making it a favored choice for vacationers looking to maximize their enjoyment of the region's attractions.
The breakfast experience at the hotel is generally positive with guests appreciating the variety and taste of the buffet offerings. However, some logistical issues such as breakfast not being included in all reservations and limited availability during early morning hours present minor drawbacks. The dining options receive mixed reviews; while variety and convenience are noted, food prices can be high and late-night options are lacking.
Rooms at the hotel receive mixed feedback. Guests appreciate the budget-friendly nature and some rooms being clean and comfortable with mountain views. However, issues such as small room sizes, outdated furniture, poor lighting and cleanliness concerns detract from the overall experience. Enhancements in room amenities and maintenance are needed to improve guest satisfaction.
Cleanliness across the hotel is inconsistent with some praising clean and comfortable rooms while many others highlight issues like dirty and dusty rooms, musty odors and unclean bathrooms. The hotel's common areas and parking facilities also receive similar criticisms, indicating a need for substantial improvements in cleanliness and maintenance.
Staff experience is varied with some guests finding the team friendly and efficient while others report unhelpful, rude and unresponsive behavior, particularly during check-in. Long wait times and understaffing at the check-in counters exacerbate these issues, suggesting a need for better staffing and customer service training.
The hotel’s WiFi service is a common point of criticism with limited coverage and weak connectivity often requiring extra payment for access, detracting from potential guests' positive experiences.
Parking facilities receive mixed reviews, where availability and convenience are noted positively, but costs and some logistical challenges present drawbacks. The expense and navigation difficulties can affect the overall convenience for guests.
The bed experience also shows a mix of comfort and discomfort with some guests praising the bed setup while others report issues with hard mattresses, dust mites and cleanliness, indicating areas for improvement in bedding maintenance to ensure a consistently pleasant stay.
While the hotel provides good value for money with its affordability and central location, it is recommended primarily for budget-conscious travelers who prioritize location and cost over luxurious amenities. The hotel's proximity to the casino and family-friendly attractions provides additional appeal, making it a practical choice for a variety of visitors despite certain areas requiring improvement.
The breakfast experience at the hotel is generally positive with guests appreciating the variety and taste of the buffet offerings. However, some logistical issues such as breakfast not being included in all reservations and limited availability during early morning hours present minor drawbacks. The dining options receive mixed reviews; while variety and convenience are noted, food prices can be high and late-night options are lacking.
Rooms at the hotel receive mixed feedback. Guests appreciate the budget-friendly nature and some rooms being clean and comfortable with mountain views. However, issues such as small room sizes, outdated furniture, poor lighting and cleanliness concerns detract from the overall experience. Enhancements in room amenities and maintenance are needed to improve guest satisfaction.
Cleanliness across the hotel is inconsistent with some praising clean and comfortable rooms while many others highlight issues like dirty and dusty rooms, musty odors and unclean bathrooms. The hotel's common areas and parking facilities also receive similar criticisms, indicating a need for substantial improvements in cleanliness and maintenance.
Staff experience is varied with some guests finding the team friendly and efficient while others report unhelpful, rude and unresponsive behavior, particularly during check-in. Long wait times and understaffing at the check-in counters exacerbate these issues, suggesting a need for better staffing and customer service training.
The hotel’s WiFi service is a common point of criticism with limited coverage and weak connectivity often requiring extra payment for access, detracting from potential guests' positive experiences.
Parking facilities receive mixed reviews, where availability and convenience are noted positively, but costs and some logistical challenges present drawbacks. The expense and navigation difficulties can affect the overall convenience for guests.
The bed experience also shows a mix of comfort and discomfort with some guests praising the bed setup while others report issues with hard mattresses, dust mites and cleanliness, indicating areas for improvement in bedding maintenance to ensure a consistently pleasant stay.
While the hotel provides good value for money with its affordability and central location, it is recommended primarily for budget-conscious travelers who prioritize location and cost over luxurious amenities. The hotel's proximity to the casino and family-friendly attractions provides additional appeal, making it a practical choice for a variety of visitors despite certain areas requiring improvement.
Categories
3 Star
Sustainability Journey
Casino
$
+3
Info
Summary of reviews
Tekoma Resort Taman Negara is highly praised for its strategic and convenient location near the river, Taman Negara National Park and local amenities within Kuala Tahan village. The resort’s beautiful structures and refreshing swimming pool add to its appeal, offering both relaxation and adventure opportunities. Guests enjoy easy access to excursions and various activities, complemented by friendly and helpful staff.
The breakfast buffet, included in the room price, generally meets guests’ expectations with a variety of Western and Malay cuisine. The live omelette station and the mix of sweet and savory items receive positive feedback, though some guests find the options somewhat limited over time. Dinner options, both buffet and à la carte, are well-received for their quality and affordability, despite a slightly limited vegetarian selection. The chef’s attentiveness to dietary preferences further enhances the dining experience.
Tekoma Resort's rooms, especially the bungalows and family rooms, are frequently mentioned for their spaciousness and comfort. Basic amenities like fridges and clean towels are provided daily and the small terraces and clean pool add to the overall charm. However, cleanliness issues such as dust and outdated furniture are noted in some rooms, indicating areas for improvement. The inconsistencies in room upkeep and occasional WiFi connectivity issues are mentioned, but these are typically minor compared to the overall positives.
The staff at Tekoma Resort stand out for their remarkable hospitality. Guests consistently highlight their friendliness, helpfulness and efficiency with particular praise for the management team. This high level of service significantly enhances the guest experience, making visitors feel well cared for.
While the WiFi may not always be reliable, especially in the rooms, the resort's amenities like the pool provide a pleasant retreat for guests. It is clean and refreshing, although some maintenance issues like missing tiles are occasionally pointed out. The family-friendly atmosphere with spacious family rooms and attentive staff, makes it a welcoming destination for guests with children.
Despite some reservations about the resort’s three-star rating and certain aspects appearing run-down, Tekoma Resort Taman Negara offers a generally pleasant stay. The clean and comfortable beds add to the restful experience. The well-organized excursions and the enjoyable view from the pool further contribute to an overall positive and engaging stay for travelers.
The breakfast buffet, included in the room price, generally meets guests’ expectations with a variety of Western and Malay cuisine. The live omelette station and the mix of sweet and savory items receive positive feedback, though some guests find the options somewhat limited over time. Dinner options, both buffet and à la carte, are well-received for their quality and affordability, despite a slightly limited vegetarian selection. The chef’s attentiveness to dietary preferences further enhances the dining experience.
Tekoma Resort's rooms, especially the bungalows and family rooms, are frequently mentioned for their spaciousness and comfort. Basic amenities like fridges and clean towels are provided daily and the small terraces and clean pool add to the overall charm. However, cleanliness issues such as dust and outdated furniture are noted in some rooms, indicating areas for improvement. The inconsistencies in room upkeep and occasional WiFi connectivity issues are mentioned, but these are typically minor compared to the overall positives.
The staff at Tekoma Resort stand out for their remarkable hospitality. Guests consistently highlight their friendliness, helpfulness and efficiency with particular praise for the management team. This high level of service significantly enhances the guest experience, making visitors feel well cared for.
While the WiFi may not always be reliable, especially in the rooms, the resort's amenities like the pool provide a pleasant retreat for guests. It is clean and refreshing, although some maintenance issues like missing tiles are occasionally pointed out. The family-friendly atmosphere with spacious family rooms and attentive staff, makes it a welcoming destination for guests with children.
Despite some reservations about the resort’s three-star rating and certain aspects appearing run-down, Tekoma Resort Taman Negara offers a generally pleasant stay. The clean and comfortable beds add to the restful experience. The well-organized excursions and the enjoyable view from the pool further contribute to an overall positive and engaging stay for travelers.
Categories
3 Star
Sustainability Journey
Family
$
+1
Info
Summary of reviews
Resorts World Genting – Genting SkyWorlds Hotel, nestled in the heart of Genting Highlands, provides a compelling stay with its exceptional location. Guests consistently praise its proximity to top attractions, including direct access to SkyWorlds Theme Park and easy walking distance to Sky Avenue shopping mall and a multitude of dining options. The scenic mountain views and convenient access to indoor theme parks, casinos and the Arena of Stars further enhance the guest experience, though some mention it can be a bit of a walk to certain locations like the cable car station.
The breakfast offering at the hotel is less impressive, mainly due to the lack of on-site breakfast facilities. Guests often have to venture out to nearby locations, which can be inconvenient and detract from the overall experience. Nonetheless, the breakfast that's available is generally considered decent and reasonably priced.
Room reviews are generally positive with guests appreciating the clean, spacious and creatively designed spaces. The artistic decor and themed rooms especially delight children and the comfortable beds with ample amenities make them well-suited for families. However, some issues like poor sound insulation, lack of air conditioning and occasional cleanliness concerns were noted. The absence of certain furniture, like dressing tables, also emerged as a minor drawback.
Cleanliness is a strong point for the hotel with numerous reviews highlighting the well-maintained and tidy rooms. Guests commend the housekeeping staff for their diligent work, contributing significantly to the overall comfort. Despite some isolated issues like dusty corners and occasional restroom cleanliness lapses, the general consensus is positive.
The staff at the hotel are often praised for their friendliness, helpfulness and professionalism. Smooth check-ins, efficient reception and exemplary housekeeping services are commonly highlighted. Individual staff members, such as a member named Azhar, receive special mentions for exceptional service. A few critiques about slow service and less responsive staff are present but do not significantly impact the overall positive perception of the hotel's personnel.
Free WiFi is described as a mixed experience. While some guests find the connection reliable and strong, others face significant issues with weak or slow internet or even complete lack of connectivity at times. This suggests that the hotel could benefit from more consistent and faster internet services.
The bed arrangements at the hotel are largely seen as comfortable and suitable for families. The substantial beds, including unique configurations like double-decker beds, are well-received. However, some mixed reviews about pillows being too hard or high and occasional reports of noisy bed springs and bedding cleanliness indicate room for improvement.
As a three-star property, Resorts World Genting - Genting SkyWorlds Hotel offers a blend of positives and areas needing refinement. Clean, comfortable rooms with simple layouts and adequate amenities meet guests’ expectations, particularly for large families or groups. The hotel's prime location and value for money are significant attractions, despite issues with soundproofing and service. Overall, it provides a reasonable stay, well-suited for those seeking convenient access to the area's attractions at a moderate price.
The breakfast offering at the hotel is less impressive, mainly due to the lack of on-site breakfast facilities. Guests often have to venture out to nearby locations, which can be inconvenient and detract from the overall experience. Nonetheless, the breakfast that's available is generally considered decent and reasonably priced.
Room reviews are generally positive with guests appreciating the clean, spacious and creatively designed spaces. The artistic decor and themed rooms especially delight children and the comfortable beds with ample amenities make them well-suited for families. However, some issues like poor sound insulation, lack of air conditioning and occasional cleanliness concerns were noted. The absence of certain furniture, like dressing tables, also emerged as a minor drawback.
Cleanliness is a strong point for the hotel with numerous reviews highlighting the well-maintained and tidy rooms. Guests commend the housekeeping staff for their diligent work, contributing significantly to the overall comfort. Despite some isolated issues like dusty corners and occasional restroom cleanliness lapses, the general consensus is positive.
The staff at the hotel are often praised for their friendliness, helpfulness and professionalism. Smooth check-ins, efficient reception and exemplary housekeeping services are commonly highlighted. Individual staff members, such as a member named Azhar, receive special mentions for exceptional service. A few critiques about slow service and less responsive staff are present but do not significantly impact the overall positive perception of the hotel's personnel.
Free WiFi is described as a mixed experience. While some guests find the connection reliable and strong, others face significant issues with weak or slow internet or even complete lack of connectivity at times. This suggests that the hotel could benefit from more consistent and faster internet services.
The bed arrangements at the hotel are largely seen as comfortable and suitable for families. The substantial beds, including unique configurations like double-decker beds, are well-received. However, some mixed reviews about pillows being too hard or high and occasional reports of noisy bed springs and bedding cleanliness indicate room for improvement.
As a three-star property, Resorts World Genting - Genting SkyWorlds Hotel offers a blend of positives and areas needing refinement. Clean, comfortable rooms with simple layouts and adequate amenities meet guests’ expectations, particularly for large families or groups. The hotel's prime location and value for money are significant attractions, despite issues with soundproofing and service. Overall, it provides a reasonable stay, well-suited for those seeking convenient access to the area's attractions at a moderate price.
Categories
3 Star
Sustainability Journey
Free Wi-Fi
$
+4
Info
Summary of reviews
Premium Suites D'lement at Genting Highlands offers travelers a serene and strategically located retreat, praised for its picturesque setting near top attractions and the beautiful backdrop of Genting peaks. The location provides a peaceful ambiance, ideal for families seeking relaxation away from city life, while remaining conveniently accessible to Genting attractions despite some noted road challenges.
The accommodations feature spacious, comfortable suites that are particularly lauded for their spectacular views and clean, modern amenities. Families can enjoy the practicality of in-room facilities like microwaves and fridges. The soft, comfortable beds enhance the restful atmosphere, contributing to a tranquil stay.
While some feedback highlights a need for improved cleanliness and housekeeping standards, the general design and atmosphere receive positive mentions. The staff, although friendly and helpful, occasionally face criticism regarding check-in efficiency and communication, yet their overall service adds to the hospitable experience. Despite inconsistent Wi-Fi connectivity, the availability of diverse TV channels offers adequate indoor entertainment.
Guests appreciate the underscored value for money, highlighting the property's appeal for budget-conscious travelers. Although parking does pose some logistical hurdles, including limited space and confusing validation processes, the facility is an appreciated, free amenity.
Overall, Premium Suites D'lement at Genting Highlands presents a good choice for those prioritizing scenic tranquility and spacious accommodations over luxury, with an emphasis on comfort and affordability.
The accommodations feature spacious, comfortable suites that are particularly lauded for their spectacular views and clean, modern amenities. Families can enjoy the practicality of in-room facilities like microwaves and fridges. The soft, comfortable beds enhance the restful atmosphere, contributing to a tranquil stay.
While some feedback highlights a need for improved cleanliness and housekeeping standards, the general design and atmosphere receive positive mentions. The staff, although friendly and helpful, occasionally face criticism regarding check-in efficiency and communication, yet their overall service adds to the hospitable experience. Despite inconsistent Wi-Fi connectivity, the availability of diverse TV channels offers adequate indoor entertainment.
Guests appreciate the underscored value for money, highlighting the property's appeal for budget-conscious travelers. Although parking does pose some logistical hurdles, including limited space and confusing validation processes, the facility is an appreciated, free amenity.
Overall, Premium Suites D'lement at Genting Highlands presents a good choice for those prioritizing scenic tranquility and spacious accommodations over luxury, with an emphasis on comfort and affordability.
Categories
3 Star
Sustainability Journey
Parking
$
+1
Info
Categories
Sustainability Journey
3 Star
Parking
$
+2
Info
Summary of reviews
Le Vert Boutique Hotel is well-regarded for its strategic location and clean, contemporary facilities, appealing to both tourists and families. The hotel is conveniently situated near shops, eateries and major attractions like Genting Highlands, making it an excellent base for exploring the area. Guests particularly enjoy the spectacular views, easy access to transportation and the lively, secure atmosphere.
The rooms are a highlight, frequently praised for their cleanliness, spaciousness and modern design. Family rooms are notably spacious and well-equipped, catering comfortably to larger groups. Smart TVs and streaming capabilities enhance the in-room experience, though some guests have pointed out issues with smaller, windowless rooms and occasional noise disturbances.
Cleanliness throughout the hotel is consistently spotlighted, contributing to a pleasant stay alongside commendable customer service. The staff are often described as polite, helpful and professional, enhancing the guest experience with their warm and attentive service.
Dining options are plentiful with numerous restaurants and cafes nearby, though the lack of an on-site breakfast option is a notable drawback. Despite this, guests find dining convenient with many eateries within walking distance, including a bar that stays open until late.
Free Wi-Fi is generally reliable and suitable for streaming services, though some guests have experienced intermittent connectivity issues. Parking receives mixed reviews; while some guests find it convenient and affordable, others encounter issues with limited space and costs associated with daily and per-exit fees.
Family amenities are well-received with spacious rooms and cooking facilities adding to the hotel's appeal for those traveling with children. However, accessibility improvements could further enhance the experience for families using strollers or wheelchairs.
While the beds generally offer a comfortable night's sleep, feedback indicates room for improvement regarding mattress and pillow quality. The hotel, albeit rated three stars, excels in soundproofing and overall comfort but lacks facilities like a gym or pool, leading some guests to question its star rating.
In summary, Le Vert Boutique Hotel delivers a highly satisfactory stay with its excellent location, cleanliness and exceptional staff service. Although there are areas for improvement such as breakfast offerings, parking efficiency and certain room amenities, the overall guest experience remains positive and welcoming, making it a favorable choice for travelers visiting the Genting area.
The rooms are a highlight, frequently praised for their cleanliness, spaciousness and modern design. Family rooms are notably spacious and well-equipped, catering comfortably to larger groups. Smart TVs and streaming capabilities enhance the in-room experience, though some guests have pointed out issues with smaller, windowless rooms and occasional noise disturbances.
Cleanliness throughout the hotel is consistently spotlighted, contributing to a pleasant stay alongside commendable customer service. The staff are often described as polite, helpful and professional, enhancing the guest experience with their warm and attentive service.
Dining options are plentiful with numerous restaurants and cafes nearby, though the lack of an on-site breakfast option is a notable drawback. Despite this, guests find dining convenient with many eateries within walking distance, including a bar that stays open until late.
Free Wi-Fi is generally reliable and suitable for streaming services, though some guests have experienced intermittent connectivity issues. Parking receives mixed reviews; while some guests find it convenient and affordable, others encounter issues with limited space and costs associated with daily and per-exit fees.
Family amenities are well-received with spacious rooms and cooking facilities adding to the hotel's appeal for those traveling with children. However, accessibility improvements could further enhance the experience for families using strollers or wheelchairs.
While the beds generally offer a comfortable night's sleep, feedback indicates room for improvement regarding mattress and pillow quality. The hotel, albeit rated three stars, excels in soundproofing and overall comfort but lacks facilities like a gym or pool, leading some guests to question its star rating.
In summary, Le Vert Boutique Hotel delivers a highly satisfactory stay with its excellent location, cleanliness and exceptional staff service. Although there are areas for improvement such as breakfast offerings, parking efficiency and certain room amenities, the overall guest experience remains positive and welcoming, making it a favorable choice for travelers visiting the Genting area.
Categories
3 Star
Sustainability Journey
Family
$
+5
Info
Categories
Sustainability Journey
3 Star
Parking
Categories
2
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