Genting Highlands3.38749500,
101.77267500,
P-g-06, Vista Residences, Genting Permai Avenue, Gohtong Jaya, 69000 Genting Highlands, Pahang(Show on Map)
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Summary of reviewsLe Vert Boutique Hotel is well-regarded for its strategic location and clean, contemporary facilities, appealing to both tourists and families. The hotel is conveniently situated near shops, eateries and major attractions like Genting Highlands, making it an excellent base for exploring the area. Guests particularly enjoy the spectacular views, easy access to transportation and the lively, secure atmosphere.
The rooms are a highlight, frequently praised for their cleanliness, spaciousness and modern design. Family rooms are notably spacious and well-equipped, catering comfortably to larger groups. Smart TVs and streaming capabilities enhance the in-room experience, though some guests have pointed out issues with smaller, windowless rooms and occasional noise disturbances.
Cleanliness throughout the hotel is consistently spotlighted, contributing to a pleasant stay alongside commendable customer service. The staff are often described as polite, helpful and professional, enhancing the guest experience with their warm and attentive service.
Dining options are plentiful with numerous restaurants and cafes nearby, though the lack of an on-site breakfast option is a notable drawback. Despite this, guests find dining convenient with many eateries within walking distance, including a bar that stays open until late.
Free Wi-Fi is generally reliable and suitable for streaming services, though some guests have experienced intermittent connectivity issues. Parking receives mixed reviews; while some guests find it convenient and affordable, others encounter issues with limited space and costs associated with daily and per-exit fees.
Family amenities are well-received with spacious rooms and cooking facilities adding to the hotel's appeal for those traveling with children. However, accessibility improvements could further enhance the experience for families using strollers or wheelchairs.
While the beds generally offer a comfortable night's sleep, feedback indicates room for improvement regarding mattress and pillow quality. The hotel, albeit rated three stars, excels in soundproofing and overall comfort but lacks facilities like a gym or pool, leading some guests to question its star rating.
In summary, Le Vert Boutique Hotel delivers a highly satisfactory stay with its excellent location, cleanliness and exceptional staff service. Although there are areas for improvement such as breakfast offerings, parking efficiency and certain room amenities, the overall guest experience remains positive and welcoming, making it a favorable choice for travelers visiting the Genting area. Show more
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Categories
Hotel with Parking
Le Vert Boutique Hotel, as a boutique hotel, offers parking solutions for its patrons. Boutique hotels generally provide convenient parking, often with a focus on guest accessibility.
Small Hotel
This boutique hotel provides a comfortable atmosphere with a modern design. It is perfect for visitors seeking a tranquil yet strategic location and offers elegantly designed rooms.
3-Star Hotel
Le Vert Boutique Hotel stands out with its excellent ratings. It's a comfortable option for travelers looking for a boutique experience in Genting Highlands.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Cheap Hotel
Room Types
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, a minibar, a tea and coffee maker, a safe deposit box as well as mountain views. The unit offers 1 bed.
Superior Double Without WindowSuperior Double Room without window, this room features a electric kettle, air conditioning and tea/coffee maker.
Deluxe Room PlusThe spacious double room provides air conditioning, a minibar, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Family RoomProviding free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
Family Room PlusThe family room offers air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Two Bedroom Family RoomThe spacious family room features air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Executive SuiteThe spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Guest Reviews
Location
Le Vert Boutique Hotel boasts a strategic and convenient location, which is a standout feature frequently highlighted by guests. It is excellently situated near an array of shops, eateries, cafes and essential amenities such as Family Mart and 7-Eleven, making it easy for visitors to meet their needs with minimal hassle. The hotel's proximity to popular attractions like Genting Highlands and Genting Premium Outlet, just a short drive away, adds to its appeal for tourists looking to explore these destinations.
Guests appreciate the easy access to transportation with ample parking available for those traveling by car. The location also facilitates quick and easy access to the main road and taxis for those without personal transport. Dining options are plentiful with good restaurants, food courts and convenience stores within walking distance, ensuring guests have a variety of food choices at their fingertips. Starbucks, Brewhouse and several local eateries are just a short stroll away, adding to the convenience.
Moreover, the hotel's setting offers spectacular views of the surrounding hills and mountains, especially in the early mornings, enhancing the overall guest experience. The area remains lively and secure, even at night, providing a vibrant atmosphere for visitors. With clean and spacious rooms, modern facilities and friendly staff, Le Vert Boutique Hotel offers an ideal blend of comfort, convenience and accessibility for those looking to stay in the Genting area.
Breakfast
Le Vert Boutique Hotel seems to have garnered positive feedback in many areas, though one common point of concern among guests is the lack of breakfast options. Guests repeatedly noted that no breakfast is provided and that the hotel does not have an on-site restaurant. Some suggested that offering a breakfast package would make the stay more enjoyable. For those seeking a morning meal, nearby cafés are available as an alternative. Overall, despite favorable elements like luggage check-in, the absence of breakfast is a frequently mentioned shortcoming that could enhance the hotel experience if addressed.
Dinner
Le Vert Boutique Hotel offers convenient dining options both within and nearby. Guests have appreciated the hotel's close proximity to a variety of restaurants and food centers. Additionally, there are numerous shops and a bar downstairs that remains open until 2 AM. A notable mention is The Brew House located next door, further enhancing the dining experience. Amenities such as a nearby 7-Eleven add to the ease and comfort of guests purchasing necessities during their stay. The overall consensus points to a favorable dining experience with plentiful options around the hotel.
Rooms
Le Vert Boutique Hotel has received largely positive feedback for its rooms, often described as clean, spacious and comfortable. Many guests appreciated the cleanliness, noting that the rooms were cleaned daily and well-maintained. The modern and stylish design of the rooms also impressed several visitors. The hotel’s family rooms were highlighted for their ample space and ability to accommodate larger groups comfortably with amenities like multiple king beds and built-in kitchen cabinets.
The rooms generally met expectations with up-to-date facilities, including smart TVs with streaming capabilities. Guests found the rooms with windows particularly pleasing, often mentioning lovely views of the mountains or hillsides.
However, some smaller rooms received criticism for being too tight with insufficient storage space and the lack of windows was a notable downside for quite a few reviewers. Noise issues were another concern, particularly for rooms near the road, as the soundproofing wasn't always effective. Additionally, several reviews indicated a need for more mirrors and better air circulation, especially in windowless rooms.
Despite these occasional negatives, the hotel was frequently described as offering good value with friendly and helpful staff contributing to a pleasant stay. Overall, Le Vert Boutique Hotel’s rooms were appreciated for their comfort, contemporary style and cleanliness.
Beds
Le Vert Boutique Hotel offers a range of beds that generally provide a comfortable sleeping experience for guests. Many reviews highlight that the beds are clean and comfortable with several guests specifically mentioning the spaciousness and thickness of the mattresses. Words like "super comfortable," "good comfy beds," and "comfortable and nice" are frequently used to describe the beds, indicating that the hotel successfully delivers on guest comfort.
However, not all feedback is positive. Some guests find the mattress and pillows too soft, which may not be ideal for those with back issues. Additionally, issues like hard springs, itchy bedsheets, stained sheets and an occasional moldy smell have been reported. There are also recurring mentions of thin pillows, which are sometimes described as flat and insufficient for a double bed.
In summary, while Le Vert Boutique Hotel generally provides a satisfactory and comfortable bedding experience, there are areas for improvement, particularly concerning mattress support, pillow quality and bedsheet cleanliness.
Cleanliness
Le Vert Boutique Hotel stands out for its commendable cleanliness, receiving high praise from guests. The property is frequently described as clean, modern and well-maintained. Rooms are consistently noted for their cleanliness and tidiness with many guests also finding them spacious and comfortable. The bathrooms, although mostly clean, have occasionally been mentioned for needing a bit more attention. On rare instances, issues such as strange smells or insects were reported, signaling a need for improved hygienic practices.
The hotel is fairly new and its immaculate condition contributes positively to the overall guest experience. The environment of the hotel is not only clean but also peaceful, aiding in guests' comfort and satisfaction during their stay. While occasional feedback suggests room for improvement in cleaning protocols, the general consensus is that the hotel's cleanliness is very good.
Coupled with clean, modern decor and excellent service from friendly, courteous and professional staff, Le Vert Boutique Hotel provides a clean and comfortable stay, making it a reliable choice for travelers who prioritize hygiene and comfort.
Staff
Le Vert Boutique Hotel boasts a genuinely friendly atmosphere, primarily driven by its commendable team. Reviews highlight the staff's welcoming demeanor, consistently described as polite, cooperative and exceptionally helpful. Guests frequently appreciated the warm greetings and the exemplary customer service, often noting the staff's attentiveness and professionalism.
Instances of staff going above and beyond are recurrent with guests noting free upgrades and assistance despite language barriers. The hotel team is praised for their responsiveness, making sure all guest needs are swiftly met, thus ensuring a smooth and pleasant stay. Their competence and calm demeanor were also lauded, providing a reassuring presence for visitors.
However, there are occasional mentions of some staff members being less friendly or professional. Specific critiques include an unwelcoming receptionist and instances where staff could be more attentive. Despite these occasional shortcomings, the overall sentiment remains positive, thanks to the majority of the team who consistently deliver excellent service with a smile. Guests left with memorable experiences speak highly of the lovely and warm staff who truly enhance the charm of the boutique hotel.
Wi-Fi
Le Vert Boutique Hotel offers a range of internet experiences with many guests praising the excellent and fast Wi-Fi connection. The hotel provides an Android TV equipped with Netflix and YouTube, adding to the digital convenience. However, some guests noted occasional issues with the Wi-Fi, such as slow speeds and intermittent connectivity, potentially due to the service provider. Despite these hiccups, the general consensus highlights that the Wi-Fi is mostly reliable and quick, making it suitable for streaming services and general use.
Parking
The parking situation at Le Vert Boutique Hotel has received mixed feedback from guests. Many appreciate the ease of parking and find the fees reasonable, often citing the daily rate of RM11 as affordable. Additionally, some reviewers highlight the presence of a secure parking area and helpful security guards.
However, several guests expressed dissatisfaction with the limited parking spaces, noting that parking can often be a hassle due to its narrow and constrained nature. A significant number of reviews mention the inconvenience of having to pay per day and per exit, which, for some, adds up to an expensive overall cost.
Moreover, there’s a call for more parking provisions for guests, as the current first-come, first-served policy can result in no available spots, causing frustration. Some guests also mentioned the lack of free or valet parking and reported instances of confusion and poor management regarding the parking system.
Despite the ease of access for some, the overall consensus suggests that while parking is available, it could benefit from improvements in space availability, management and cost-efficiency.
Family
Le Vert Boutique Hotel is highly appreciated for its family-friendly atmosphere, making it a convenient and inviting choice for travelers with children. The hotel offers spacious and clean family rooms, including options with two king beds, which provide ample space for families to comfortably stay together. Guests highlight the comfort and service provided by the staff, specifically tailored to meet the needs of families.
The cooking facilities available for family use enhance the convenience, allowing guests to prepare meals as needed. A Family Mart nearby adds to the ease of access to essentials during the stay. Entertainment options such as Netflix cater to children, ensuring they are kept entertained during downtime.
However, the hotel does face some challenges; for instance, families with strollers or wheelchairs may find it difficult to access rooms without assistance from the reception. Additionally, there have been occasional reports of low hot water pressure, which could be inconvenient for families with young children.
Overall, Le Vert Boutique Hotel stands out as an ideal destination for family trips, providing a comfortable and accommodating environment for parents and children alike.
3 Star
Le Vert Boutique Hotel has garnered mixed feedback regarding its three-star rating, facilities and services. One of the standout features highlighted by guests is the excellent sound insulation, which surpasses that of other hotels in the same category. On a positive note, many reviewers found the hotel to be the most comfortable and affordable option, especially considering its newly opened status and good value for money.
However, guests noted some shortcomings that tempered their overall satisfaction. The absence of a gym or pool, along with limited amenities, has led some to question the justification of its three-star rating. Additionally, the lack of complimentary services and free parking were pointed out as detracting from what one might expect from a hotel of this tier. Room size and noise have also been areas where the hotel did not meet some guests' expectations for a three-star establishment.
In summary, while Le Vert Boutique Hotel offers a comfortable stay with good soundproofing and affordability, potential guests should be aware of its limited facilities and adjust their expectations accordingly.
No, Le Vert Boutique Hotel doesn't have any pool.
No, a spa isn't available at Le Vert Boutique Hotel.
No, Le Vert Boutique Hotel doesn't allow dogs.
Yes, parking facilities are available at Le Vert Boutique Hotel.