Paihia Pacific Resort Hotel

Paihia -35.28610100, 174.09405500 , 27 Kings Road (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Paihia Pacific Resort Hotel receives high praise from guests, particularly for its prime location. Nestled in a quiet, secure neighborhood, it offers tranquility while still being within easy walking distance to the beach, town center, wharf and a range of restaurants and shops. This idyllic setting provides a peaceful retreat yet ensures guests have convenient access to waterfront activities and the bustling local scene.

Guests have mixed feelings about the breakfast, though many appreciate the fresh, continental options and find it a great value for money. However, some critiques note the lack of hot food and variations, which could enhance the experience further.

The rooms at the hotel are notably spacious, clean and well-equipped, often highlighted as a key positive feature. They are particularly suitable for families or larger groups due to their large layouts and comfortable amenities. While the need for occasional updates and minor repairs is mentioned, the general cleanliness and roomy accommodation receive positive feedback.

Cleanliness at the hotel gets a commendable nod for the most part with many describing the rooms as spotless and well-maintained. However, there are areas identified for improvement, particularly regarding housekeeping consistency and maintenance.

The staff at Paihia Pacific Resort Hotel stand out for their exceptional hospitality. Guests frequently commend the front desk and reception for their friendliness and helpfulness with staff often going out of their way to assist guests, adding significantly to the overall positive experience.

While free Wi-Fi is available, guests have experienced inconsistency in its performance, particularly in certain areas of the hotel. Effective internet connectivity remains an area that could benefit from enhancements.

The spa and pool facilities are well-received, especially by families. The pool area is lovely and inviting, though some guests have noted issues with temperature and cleanliness. The spa pool is a convenient feature, albeit with some mixed reviews on its functionality.

The beach proximity is another major advantage, consistently praised by guests for its convenience and easy access, making it simple to enjoy beach activities and explore local attractions. Families especially appreciate the short stroll to the beachfront.

Parking at the hotel is generally favorable with easy and ample spaces, though improvements in signage and layout could optimize the experience further.

The hotel proves to be highly family-friendly with spacious rooms, welcoming staff and numerous child-friendly amenities that ensure a memorable stay for families. The superb location adds to the appeal, offering easy access to the beach and local attractions.

In summary, Paihia Pacific Resort Hotel stands out for its prime location, spacious rooms, friendly staff and family-oriented amenities, making it a solid choice for travelers seeking a comfortable and convenient stay in Paihia. While there are areas for improvement, particularly with breakfast variety, Wi-Fi and some maintenance issues, the overall guest experience remains positive.
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Categories
Hotel near Golf Courses
Paihia Pacific Resort Hotel is a well-regarded hotel in Paihia, providing easy access to the Waitangi Golf Club. Its location makes it a suitable choice for golfers looking to play a round at this scenic course.

Hotel near The Beach
Just 250 meters from Paihia Beach, this resort features an outdoor pool and comfortable rooms, providing easy access to the beach and relaxation.

Family Friendly Hotel
This resort hotel in Paihia features amenities suitable for families. Its location provides easy access to local attractions and beach activities.

Hotel with Swimming Pool
This resort hotel provides a refreshing swimming pool experience. It also offers excellent service and is well-regarded by travelers.

  Heated Pool    Outdoor Pool  


Business Hotel
The hotel provides premier conference and function venues in the Bay of Islands. The purpose-built conference room is on the ground floor with vehicle access and a sophisticated controlled lighting system.

Hotel with Parking
This resort hotel includes parking facilities for guests. Its location in Paihia makes it a convenient base for exploring the area, and the availability of parking adds to the convenience. The parking area is spacious and easily accessible.

Accessible Hotel
This hotel provides wheelchair accessible facilities, including wheelchair-accessible parking and a wheelchair-accessible restaurant. It also mentions 'Facilities for disabled guests'.

Hotel with Gym
This hotel offers a fitness center for guests. It also features an outdoor pool and is conveniently located near outdoor activities, providing opportunities for both relaxation and physical activity.

4-Star Hotel
This resort provides a comfortable stay with a range of amenities. Its location in Paihia makes it a convenient choice for exploring the Bay of Islands.

Hotel with Outdoor Pool
This resort has a large outdoor pool with a sun deck and comfortable loungers. The central location in Paihia makes it easy to access local attractions and dining options.

Hotel with Heated Pool
The resort features a heated swimming pool for guests.

Hotel Taking Steps Towards Sustainability

Cheap Hotel

Room Types
Standard Queen Room This room includes 1 king-sized bed and an en suite bathroom with a shower. It also includes free WiFi and free parking. This room has no capacity for additional guests.

Superior Queen Room This large, split-level room includes 1 king-sized bed, 2 single-sized beds and a lounge area. It also includes a large en suite bathroom with a shower and a separate bath. Free WiFi and free parking are provided. Please note that the rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Premier Room This spacious room includes 2 queen-sized beds or 1 queen-sized bed with 1 Single bed. It has an en suite bathroom with a shower. It also includes free WiFi and free parking. Some rooms have a bath. Please note that the price is based on 2 guests. There is no capacity for additional guests. You can request your preferred bedding configuration in the Special Requests Box at the time of booking. ( Please note during high season and availability you may get one or the other of our Premier Rooms, please let us know when booking and we will try to ensure the bedding configuration for you, but this is not always guaranteed)

Guest Reviews
7.7
Good
Location
Paihia Pacific Resort Hotel enjoys a prime location that guests consistently praise for its convenience and tranquility. Nestled in a quiet neighborhood, it offers a peaceful retreat while remaining within easy walking distance to the beach, town center, wharf and a variety of restaurants and shops. This centralized spot makes it ideal for visitors looking to explore Paihia without the need for lengthy commutes.

Reviews highlight the hotel's proximity to the coastline and essential amenities, noting that it's just a short stroll to waterfront activities, bars and eateries. The location strikes a balance between being off the busy main strip for added peace and being close enough to everything to ensure guests don't miss out on the bustling local scene. Whether attending events, dining out or simply enjoying the beach, guests find this an exceptionally well-situated base for their stay in Paihia.

Furthermore, the area is described as secure and quiet, adding to the overall appeal for those seeking a restful yet engaging holiday experience. With favorable mentions of its handy and super convenient placement, the Paihia Pacific Resort Hotel stands out as a top choice for travelers wanting a central, serene and accessible locale in this beautiful coastal town.

Breakfast
The breakfast experience at Paihia Pacific Resort Hotel receives a mixed range of comments from guests. On the positive side, many visitors find the continental breakfast delicious, fresh and excellent value for money. It includes a good variety of options with fresh fruit, pastries and sufficient choices to cater to most tastes. Guests particularly enjoy the delicious croissants, pastries and the plentiful selection, making it a great start to the day. The breakfast area is consistently well-stocked and clean, providing a satisfactory dining environment.

However, there are also several critiques. Some guests feel the breakfast selection is limited, lacking hot food options such as bacon or eggs, which diminishes its value for some. Others note the inclusion of canned fruits rather than fresh and wish for more variety. Despite being included in the room cost, a few guests express dissatisfaction, suggesting that the breakfast did not meet their expectations and lacked variety, prompting them to seek alternatives in town.

Overall, while there are notable praises for the breakfast’s value, freshness and variety, there remains room for improvement, particularly in expanding the selection and offering hot food options to enhance the overall breakfast experience.

Rooms
Paihia Pacific Resort Hotel offers guests notably spacious rooms with many reviewers highlighting the large, airy accommodations as a key positive feature. The rooms are described as clean, neat and well-equipped, providing a comfortable and pleasant environment. Many appreciated the spacious layouts, large bathrooms and good-sized beds, finding the rooms especially accommodating for families or larger groups.

Guests found the rooms quiet and private with some noting the ease of access and adequate amenities. Superior rooms, in particular, were praised for their roominess and comfort. The cleanliness of the rooms was frequently mentioned with consistent remarks about their tidy and fresh appearance.

Although the rooms are spacious and clean, the need for refurbishment was a common theme. Some rooms showed signs of aging with dated decor and minor issues such as non-functioning lights, difficult sliding doors and occasional dampness. A few guests experienced specific cleanliness issues like stained bathtubs or minor pest problems. However, these did not overshadow the generally positive feedback about the room sizes and comfort.

Overall, while some areas could benefit from updates and minor repairs, the ample space and cleanliness of the rooms at Paihia Pacific Resort Hotel make it a favorable choice for travelers seeking comfortable accommodation in a family-friendly setting.

Beds
Paihia Pacific Resort Hotel has received mixed feedback concerning its beds with opinions skewing towards two extremes. Many guests have praised the beds for being super comfy, cozy and clean. Descriptions such as soft and comfortable, as well as suitable bed linen, indicate that a good number of visitors have enjoyed restful and pleasant sleep experiences. Additionally, some appreciated the presence of queen-size beds in the rooms, offering ample space for comfort.

However, a notable portion of reviews mentioned issues with the beds being too firm or even hard and uncomfortable. Single beds, in particular, were frequently criticized for being very hard, comparable to sleeping on cement. These comments suggest that although a segment of guests found the bedding adequate and pleasant, others experienced discomfort, leading to disrupted sleep and complaints about both firmness and noise from the beds.

In summary, while Paihia Pacific Resort Hotel excels in offering clean and comfortable bedding that many guests found satisfactory, potential visitors who prefer softer, less firm mattresses should take note of the prevalent feedback about bed firmness.

Cleanliness
Paihia Pacific Resort Hotel offers a mix of experiences regarding the cleanliness of its facilities. While many guests have praised the hotel for having clean, spacious and comfortable rooms, there are notable issues that need addressing. Numerous reviews highlight the rooms being spotlessly clean, tidy and well-maintained, contributing to a pleasant stay. The clean sheets and friendly staff further add to the positive aspects of the hotel.

However, several reviews indicate areas needing improvement, particularly in housekeeping consistency. Instances of dirty carpets, poorly cleaned bathrooms and occasional unpleasant odors have been reported. Guests also mentioned encounters with bugs and some elements of disrepair, such as dated furnishings and stained fixtures. The hotel's cleaning service has been inconsistent with some guests noting issues like unemptied garbage cans, unchanged towels and infrequent housekeeping.

Overall, while the Paihia Pacific Resort Hotel can offer a clean and comfortable stay for many, there are specific cleaning and maintenance areas that require attention to enhance the guest experience uniformly.

Staff
The team at Paihia Pacific Resort Hotel has garnered considerable praise for their exceptional hospitality, as evidenced by numerous guest reviews. The front desk and reception staff are frequently highlighted for their friendliness, helpfulness and welcoming demeanor. Several guests specifically mentioned individuals by name, such as Richie, who exhibited outstanding customer service and an incredible attitude.

Guests repeatedly described the staff as friendly, approachable and accommodating. The reception team, including the manager, often went out of their way to assist guests, even waiting for late arrivals and offering complimentary breakfasts when issues arose. The housekeepers and dining room staff also received commendations for their professionalism and kindness.

Moreover, many reviews emphasized the efficient and polite nature of the staff with praises for their positive attitudes and superb phone manners. Despite a few isolated incidents of rudeness and lack of enthusiasm, the overall impression is that the staff at Paihia Pacific Resort Hotel significantly contributes to a warm and pleasant stay. Their willingness to help, coupled with their friendly and respectful approach, left many guests inclined to return.

Wi-Fi
Guests staying at Paihia Pacific Resort Hotel have had varied experiences with the Wi-Fi service. On a positive note, some appreciate that the hotel provides free Wi-Fi and find it reliable in certain areas. However, it's important to set realistic expectations due to consistent feedback indicating issues with weak signals, especially in the rear units and overall poor coverage. Many guests mention slow speeds, spotty connection and occasional total non-functionality of the Wi-Fi. Problems like weak cell service in addition to subpar Wi-Fi can add to the inconvenience. Those relying on consistent internet access might find these limitations a significant drawback.

Spa
The Paihia Pacific Resort Hotel offers a range of spa facilities that are particularly appreciated by families. The hotel features both a spa pool and a swimming pool, providing guests with the opportunity to relax and unwind. The spa pool is highlighted as a convenient option for kids, making it a family-friendly choice. While the temperature of the spa has been noted as cold by some, its availability and variety of facilities ensure that guests have access to enjoyable and convenient relaxation options during their stay.

Gym
The gym at Paihia Pacific Resort Hotel, though appreciated by some guests, received a mixed reception overall. While a few found the facilities enjoyable and attractive, others noted that the gym area is quite old with outdated equipment. It serves as a basic fitness center, adequate for a simple workout, but may not meet the expectations of those seeking a well-equipped, modern fitness room. The area itself has been described as dark and in need of upgrades to enhance the overall experience.

Pool
The pool at Paihia Pacific Resort Hotel has garnered mixed reviews, but there are certainly some standout features that make it appealing to many guests. Overall, the pool area is described as nice, lovely and even beautiful, making it a relaxing and inviting space for visitors. Families, in particular, find the pool to be great for kids with many noting that their children totally enjoyed it, making it an ideal spot for family fun.

Guests appreciate that the pool area is spacious and has a good layout, providing a sense of privacy and a relaxing environment. The pool's facilities are well-maintained and it is frequently mentioned as a highlight of the resort experience. During warmer months, the pool area becomes a favorite spot for guests to unwind.

However, there are some recurring issues that have been pointed out. The temperature of the pool is often noted as cold with several guests expressing their disappointment at the lack of heating. Cleanliness is another area where the pool receives mixed reviews; while some guests found it clean and well-kept, others reported it being murky or needing more thorough cleaning.

The spa pool, on the other hand, seems to have had more consistent problems, often being described as dirty, cold and not functional. This area could use some improvement to meet guest expectations fully.

To sum up, while the pool at Paihia Pacific Resort Hotel has its pros and cons, it remains a popular feature for many guests, particularly families looking for a fun and enjoyable swimming experience. The lovely and relaxing pool area, when well-maintained, significantly enhances the overall stay at the hotel.

Beach
The Paihia Pacific Resort Hotel boasts an enviable location that consistently garners praise for its proximity to the beach. Guests frequently highlight the ease and convenience of the short stroll to the beachfront, describing it as an easy walk or a few steps away. The hotel's setting is not just near the beach but also close to the main strip and essential amenities, offering a central spot that makes it simple to enjoy beach activities and explore the area.

Families particularly appreciate the accessibility, noting the convenience of having beach toys and tools tested by their children close at hand. While some guests mention a preference for being even closer, the overall sentiment remains positive about the hotel's location near what many describe as the best beach around.

The combination of the nearby beach and the hotel's beautiful pool provides guests with versatile options for swimming and relaxation during the summer. The scenic beach view and the hotel's strategic position make it an attractive choice for beach lovers seeking ease of access and a pleasant seaside experience.

Parking
The parking experience at Paihia Pacific Resort Hotel seems generally favorable with several guests appreciating the easy and ample parking spaces available onsite. Many reviews highlight the convenience of parking right outside the rooms, making it very handy for guests. The secure, spacious and free parking facilities add to the positive feedback.

However, there are some areas that could use improvement. The parking layout lacks clear signs and the absence of lines to designate spaces sometimes hinders efficient use of the car park. Guests also noted occasional congestion and difficulty finding spaces during peak times, which suggests that the parking could get crowded. Specific areas like the reception driveway were mentioned as problematic.

Despite these challenges, many guests had an overall good parking experience, enjoying the proximity and accessibility of parking to their accommodations.

Family
Families looking for a delightful getaway will find the Paihia Pacific Resort Hotel an excellent choice. With a wide range of family-friendly facilities and amenities, the hotel caters to both parents and kids, ensuring a memorable stay for all. The pool area, in particular, is a hit among children with many guests reporting that their kids had an abundance of fun spending time there. Larger family rooms add to the appeal, providing ample space for everyone to relax comfortably.

The resort is noted for its friendly and accommodating staff, which greatly enhances the family-like atmosphere. Whether it's the reception or the overall service, the warm and welcoming attitude extends to all guests, making them feel at home. Families also appreciate the hotel's child-friendly policies and amenities, which include special areas for kids to play and enjoy themselves.

In addition to the positive experiences on-site, the hotel's convenient location offers easy access to local attractions and activities. Guests have enjoyed taking boat cruises run by local families, adding an extra layer of charm to their stay.

Despite a few minor hiccups, like breakfast not being ready on time, the overwhelming sentiment is one of satisfaction and enjoyment. Many guests highlight that they would not hesitate to recommend the hotel to friends and family and some are already planning their return visits.

Overall, the Paihia Pacific Resort Hotel emerges as a top pick for families seeking a reasonably priced, accommodating and enjoyable holiday destination.

Business
Nestled in an ideal location close to restaurants and the beach, the Paihia Pacific Resort Hotel stands out as an excellent choice for business travelers. The hotel offers a great business atmosphere and its intimate ambiance makes it suitable for corporate events. It is highly recommended for business stays and receives high ratings from business guests.

The amenities provided cater well to business needs, including computer access and areas designated for meetings. The supportive business staff and the hotel's overall business-friendly environment ensure a smooth and efficient stay for corporate visitors. Spacious rooms equipped with air conditioning and room service contribute to a comfortable experience.

In terms of value, the hotel offers good value for money, making it an attractive option for those looking for budget-friendly yet high-quality accommodations. Guests appreciate the location, which is not only great for business meetings but also close to dining options and the beach, adding a touch of leisure to business trips.

However, reviews point out minor issues with the bathroom facilities, such as the need for grab rails and a secure toilet roll holder. Despite these minor drawbacks, the Paihia Pacific Resort Hotel maintains a strong reputation for providing a satisfying business-travel experience.

Accessible
The Paihia Pacific Resort Hotel offers a great location with easy access from the car park and the staff efficiently accommodates mobility problems by providing ground-floor rooms when requested. However, the hotel does face some significant challenges regarding overall accessibility for guests with disabilities. Several visitors reported issues with wheelchair accessibility and felt that the hotel was not handicap accessible or disability-friendly. Additionally, the safety for handicapped visitors was questioned with concerns about poor lighting in corridors and a general need for updates. Despite these challenges, some guests had no issues and appreciated the responsiveness of the hotel's team to specific needs.

Heated Pool
Guests have shared mixed reviews about the pool at Paihia Pacific Resort Hotel. On a positive note, the heated pool was particularly appreciated by families, proving to be a delightful attraction for children. However, many guests suggested that the pool area would greatly benefit from enhanced heating, especially during the colder months, which would significantly improve the overall experience. Unfortunately, the hot tub frequently faced issues with several reviews noting it was out of commission, filled with dirty water or completely unavailable, impacting guests' overall enjoyment of the spa facilities.

Outdoor Pool
Guests of the Paihia Pacific Resort Hotel have mostly positive things to say about the outdoor pool. The pool itself is frequently described as beautiful, inviting and attractive. It's highlighted that children particularly enjoyed it and found it to be a great feature of the hotel. However, a few guests noted drawbacks, such as the pool being cold and the spa pool lacking a cover and cleanliness. Despite some distance from the rooms and occasional off-putting smells, the outdoor pool area generally leaves a favorable impression on visitors, offering an aesthetically pleasing and well-loved space.


Yes, Paihia Pacific Resort Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Paihia Pacific Resort Hotel.

No, Paihia Pacific Resort Hotel doesn't allow dogs.

Yes, parking facilities are available at Paihia Pacific Resort Hotel.

Yes, Paihia Pacific Resort Hotel has a gym.

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