Dreamworld Resort, Hotel & Golf Course has a reputation for exceptional service by its professional, honest and attentive staff. Sadia Khan and other staff members went above and beyond in providing guests with a comfortable and enjoyable stay. The hotel has well-maintained swimming pools and thrilling water slides that add excitement and relaxation to the guests' experience. Although some guests wished the pools were temperature controlled and there were some issues with the water slides for kids, the experience was excellent overall. The hotel's dhaba fresh food also adds to the guests' enjoyment of their stay.
Defence Raya Golf & Country Club is a hidden gem in Lahore, offering a tranquil and serene environment away from the city center's hustle and bustle. Guests have praised the hotel's location, impressive golf course views and greenery all around, providing a calm and peaceful atmosphere. The hotel's exceptional breakfast experience with a wide variety of food options, excellent hygiene and attentive staff has also been highly regarded. The food at the hotel's restaurant has been described as great, excellent and amazing, although some reviewers have mentioned that the menu could be improved. The rooms are well-maintained, spacious and comfortable with outstanding cleanliness and hygiene. The staff exceeds expectations with exceptional customer service and going above and beyond to accommodate guests' needs. The gym and pool facilities are highly regarded, making it an excellent choice for fitness enthusiasts. The hotel is also family-friendly with great activities for kids and a relaxing atmosphere. The golf course is a standout feature with beautiful views from spacious and clean rooms. However, the comfort of the beds may be hit or miss. Overall, Defence Raya Golf & Country Club is considered one of the best places to stay in Lahore, offering excellent facilities for both business and relaxation.
The Islamabad Serena Hotel is a luxurious and comfortable stay for anyone visiting Pakistan. The hotel boasts exceptional facilities and services, including a spa, swimming pool and a variety of dining options. The staff is friendly and professional, always willing to go out of their way to ensure guests have an enjoyable stay. The hotel's location is convenient for business travelers with easy access to major government institutions and landmarks. Families with children will also find the hotel accommodating with plenty of amenities to keep everyone happy. While there are some minor issues with breakfast quality and room service, guests still highly recommend the hotel for its opulent features and relaxing ambiance. Overall, the Islamabad Serena Hotel is a must-stay for anyone seeking a luxurious experience in Pakistan.
The Pearl Continental Hotel in Lahore garners high praise for its strategic and convenient location in a central, quiet and secure area, offering easy access to the city's main attractions, shopping centers and restaurants. Guests especially appreciate its proximity to Allama Iqbal International Airport and enjoy the historical charm of the cantonment area. The on-site amenities, including ample parking, various dining options and shops, further enhance its appeal.
The breakfast experience is generally well-received, noted for its excellent variety and quality of both desi and continental cuisines. Guests frequently mention the breakfast buffet as one of the best they have experienced, despite occasional concerns about organization and freshness. Dinner options are diverse with several on-site restaurants offering quality food, though some guests found specific meals and service lacking.
Rooms at the hotel receive mixed reviews. While appreciated for their spaciousness and comfort, many guests highlight the need for modernization and improvements in cleanliness. Issues such as old furniture, worn carpets and unpleasant odors detract from the experience, but attentive staff and room size still receive positive mentions.
Cleanliness standards at the hotel are inconsistent with some guests praising the clean and well-maintained property while others report issues such as dirty bathrooms, moldy smells and generally poor hygiene practices. Enhancing housekeeping services could significantly improve guest satisfaction.
The staff receive mixed feedback but are often praised for their friendliness, politeness and professionalism. Key individuals at the front desk and other service areas are commended for their helpful and accommodating nature. However, some guests report unprofessional behavior and a focus on tips, suggesting a need for consistent training and management improvements.
WiFi services at the hotel also receive mixed reviews with some guests noting good connectivity while others experience slow speeds and IT issues. The gym is positively received, noted for being clean and well-maintained, while the pool has mixed reviews regarding its size and cleanliness standards.
Parking facilities are generally good with valet services and complimentary airport transfers, though challenges arise during large events and VIP visits. The hotel receives mixed feedback on its suitability for families and children with some disturbances noted.
Beds offer a varied experience; many guests find them comfortable, while others report issues with outdated and uncomfortable mattresses. Overall, the hotel's five-star claims are debated among guests with some feeling the services and facilities fall short of such standards, resembling more of a three-star establishment.
For business travelers, the hotel offers excellent facilities and professional staff, though improvements in certain administrative areas, like check-in, could enhance the experience. The perceived luxury of the property is also mixed with several guests appreciating the ambiance but feeling that room quality does not always meet five-star expectations.
Overall, the Pearl Continental Hotel, Lahore, remains a popular choice for its excellent location, diverse dining options and friendly staff, though improvements in room quality, cleanliness and service consistency could enhance the overall guest experience.
The Pearl Continental Hotel in Bhurban is a luxurious hotel nestled amidst lush greenery with breathtaking mountain and valley views. The location is considered to be one of the best in the area, offering a picturesque setting for nature lovers. The hotel offers a variety of dining options with the Khyber Hujra restaurant being highly recommended. While the dinner options have received mixed reviews, the breakfast buffet is praised for its variety and taste. The hotel offers comfortable and spacious rooms with amazing views, although some guests have had issues with maintenance and cleanliness. The cleanliness of the hotel is excellent, although some guests reported issues with the maintenance of rooms and towels. The staff received mixed reviews with some praising their exceptional hospitality and others criticizing their uncooperative attitude. The hotel is family-friendly with plenty of activities for children. The beds are comfortable, although some guests have reported stains on bed covers. Overall, the Pearl Continental Hotel in Bhurban promises luxury and delivers a five-star experience.
The HOTEL dGATES is a great choice for travelers who value location with many guests praising its strategic position in the heart of Lahore. The breakfast is fantastic with a good variety of options and excellent service. While the rooms have received a mix of positive and negative reviews, the executive suites have generally received positive feedback for their comfort and quality. The hotel boasts a neat and clean environment with many guests praising the cleanliness of the hotel. The staff is exceptional with many guests raving about their helpfulness and kindness. The pool is a highlight with its large size and active atmosphere. The beds are comfortable with many guests specifically pointing out the King Size beds. Overall, the HOTEL dGATES is an excellent choice for those seeking quality accommodation in a superb location.