Palenque, Cañada # 6, Col. La Cañada17.509514,-91.988981(Show on Map)
8.7
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 03 Aug - Tue, 04 Aug03 Aug - 04 Aug
1 Room2 Guests
Info
Summary of reviews
Hotel Maya Tulipanes Palenque stands out for its exceptional location in the serene Canada area, combined with top-notch amenities and a welcoming atmosphere, making it a prime choice for travelers. The hotel's strategic position offers easy access to the Palenque ruins and other city attractions, while being conveniently close to transportation hubs such as the ADO station. Surrounded by a variety of dining options, the area around the hotel is safe and peaceful, further enhancing the guest experience.
The hotel boasts a beautiful garden, a pleasant swimming pool and secure parking, as well as well-equipped, clean and spacious rooms. The accommodations are frequently noted for their comfort with air conditioning, fridges, safes and coffee makers available in many rooms. Though some rooms might be dark or slightly worn and a few suffer from damp smells or noise from the streets or hallways, overall, the cleanliness and comfort of the rooms receive high praise.
Guests have mixed opinions about the dining options, particularly breakfast. While many find the breakfast buffet satisfactory with friendly staff, some consider it basic or overpriced and a few sought alternatives outside the hotel. Dinner, however, generally garners positive reviews for its tasty food and good value, despite occasional slow service and a somewhat lacking atmosphere in the restaurant.
Cleanliness is a standout feature with spotless rooms and a well-maintained environment that aligns with the hotel's eco-tourism concept. The pool area, while beautiful, receives mixed reviews regarding its maintenance. Nevertheless, the common areas and overall decor contribute to a very nice atmosphere.
The staff at Hotel Maya Tulipanes Palenque consistently earn high marks for their friendliness, attentiveness and willingness to assist with English-speaking capabilities appreciated by many guests. Excellent service in the restaurant and reception further enhance the welcoming environment.
Wi-Fi is generally reliable and fast, though there are occasional connectivity issues. The comfortable and often praised beds add to the positive guest experience, despite minor complaints about bedding comfort.
Overall, Hotel Maya Tulipanes Palenque provides a clean, comfortable and conveniently located stay with exceptional staff and amenities, making it a highly recommended destination for most visitors.
Categories
Family
Situated in the eco-tourist area of La Cañada, this hotel is near the Palenque archeological site. It offers an outdoor pool, a karaoke bar, and a restaurant, providing various entertainment options for families. A tour travel agency is also on site.
Free Wi-Fi
Spa
Nightlife
Pool
Outdoor Pool
Business
Small
4 Star
Outdoor Pool
Room Types
Queen RoomFeatures a Queen size bed, flat-screen cable TV, Wi-Fi access, a fan and a private bathroom with a hair-dryier and free toiletries.
Standard Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Review Summaries
Location
Hotel Maya Tulipanes Palenque stands out for its exceptional location, making it a prime choice for travelers. Situated in the serene and leafy Canada area, the hotel offers a tranquil atmosphere while being just a short walk from the city's main bus station. Its proximity to the ADO station and the center of town ensures easy access to transportation and numerous dining options, including coffee shops, restaurants and bars on the charming surrounding streets.
The hotel's strategic position provides an ideal base for visiting the renowned Palenque ruins with many guests highlighting its convenience for exploring the archaeological site. The area around the hotel is considered very safe, adding to the peace of mind for guests.
Hotel Maya Tulipanes also boasts great facilities, including a beautiful garden, a nice swimming pool, secure parking and well-equipped rooms, all contributing to a comfortable and enjoyable stay. The staff receive frequent praise for their helpfulness and friendliness, enhancing the overall guest experience. The location’s combination of natural beauty, excellent amenities and a central, yet peaceful setting makes Hotel Maya Tulipanes Palenque a highly recommended destination.
Breakfast
Hotel Maya Tulipanes Palenque offers a breakfast experience that varies greatly among guests. Many reviews highlight the breakfast as being good and enjoyable with a decent selection of options available. A notable option is the breakfast buffet that can be optionally booked, providing guests with more variety. Some guests found the breakfast to be basic but still met their expectations.
The breakfast staff often receive praise for being friendly and helpful, although they can sometimes be overwhelmed during busy periods. Despite this, guests appreciated being able to have their breakfast served in their rooms, which added a convenient touch to their stay.
However, some guests mentioned that the breakfast is relatively expensive and that the quality could be improved, particularly in terms of certain items like the juice and the dough of the empanadas. A few reviews indicated dissatisfaction to the point where guests either skipped breakfast or sought alternatives at nearby cafés. Overall, while there are mixed opinions, many find the breakfast satisfactory with room for improvement.
Dinner
The dinner experience at Hotel Maya Tulipanes Palenque generally stands out for its excellent and tasty food. Guests often describe the dishes as very good and delicious with a remarkable price-performance ratio. Many diners found the restaurant to offer a delightful culinary experience at a good price.
However, there are consistent mentions of slow service with some guests experiencing significant waits for their orders. Despite the high praise for the food itself, the atmosphere in the restaurant could be improved to be more cheerful and inviting. A few patrons noted that the menu could offer a more authentic Mexican food experience, as some felt the dishes lacked the vibrant flavors typically expected of local cuisine.
Overall, the restaurant at the hotel offers good food that leaves many guests satisfied, although some improvements in service speed and ambiance could enhance the dining experience further.
Rooms
Hotel Maya Tulipanes Palenque offers a range of rooms that are generally large, clean and well-furnished. Many guests commented on the spaciousness of the rooms with some featuring double or king-sized beds that are particularly comfortable. The rooms are also noted for their good air conditioning and well-equipped amenities, including fridges, safes and coffee makers.
Location-wise, the hotel is conveniently situated near transport options, which makes it easy for guests to explore tours, ruins and other city connections. It is also close to the ADO station and a variety of restaurants. Guests appreciated the friendly and professional staff as well as the hotel's facilities, which include a lovely swimming pool and a well-maintained restaurant.
Despite these positives, some rooms were described as rather dark with poor lighting and noise was an issue for rooms facing busy streets or hallways. A few reviews mentioned that the rooms could have a damp smell and some facilities appeared worn out. Several guests found the smaller rooms, particularly those for families, less comfortable and the bathrooms in need of fixing. However, overall cleanliness and good water pressure were consistently praised, making the hotel a reliable option for travelers.
Beds
Visitors to Hotel Maya Tulipanes Palenque frequently highlight the comfort of the beds, noting them as comfortable, delightful and even marvelous on multiple occasions. Many guests appreciate the spacious rooms, some of which boast two king-size beds. The overall experience is often described as comfortable with several reviews mentioning the hotel's clean and well-maintained facilities.
While there are a few comments about hard bedding and large, somewhat uncomfortable pillows, these concerns are minor compared to the positive remarks about the bed quality. Additionally, the hotel is complimented for its excellent location, friendly staff, secure parking and pleasant pool area. Despite occasional noise from air conditioning units, the comfort and appeal of the beds stand out as a noteworthy feature of the stay at Hotel Maya Tulipanes Palenque.
Cleanliness
Hotel Maya Tulipanes Palenque consistently impresses guests with its high standards of cleanliness. Visitors frequently highlight the spotless and very clean rooms with bedding noted for its comfort. The dedicated cleaning team works hard to maintain not only the rooms but also the overall environment, which guests describe as clean and comfortable.
The facilities receive commendations for being well-kept and pleasant, contributing to a very nice atmosphere. The hotel itself is described as clean, comfortable and beautifully decorated, aligning with its eco-tourism concept enriched by lovely vegetation. The location is also a major plus, described as perfect and conveniently leading directly to the city center on a beautiful street.
Friendly and attentive staff enhance the clean environment, providing excellent service and making guests' stays even more enjoyable. The hotel's common areas, while generally clean, drew mixed reviews regarding their upkeep. Some guests mentioned that they were not sufficiently maintained, potentially due to weather conditions.
The pool area, specifically, garners mixed feedback. While some guests appreciate it as nice, clean and pleasant, others find it lacking in cleanliness with reports of murky water and leaves. Despite these concerns, the pool itself is described as beautiful and an appealing feature of the hotel.
Overall, Hotel Maya Tulipanes Palenque offers a very clean, comfortable and conveniently located stay with attentive service that leaves a positive impression on most visitors.
Staff
Hotel Maya Tulipanes Palenque is frequently praised for its exceptional staff, who are described as friendly, attentive and always willing to help. The staff's consistent helpfulness and accommodating nature leave a lasting impression on guests, enhancing their overall experience. Many reviewers note the staff's willingness to assist with luggage and provide knowledgeable tips for a pleasant stay. The English-speaking capabilities of the staff are also appreciated.
Guests highlight the excellent service received at the hotel, mentioning the restaurant staff's outstanding service and the reception staff's friendly demeanor. The housekeeping team's pleasant interactions further contribute to a positive atmosphere.
While the majority of reviews emphasize the staff's friendliness and attentiveness, a few isolated comments mention less positive experiences. However, these are vastly outnumbered by the numerous praises for the staff's kindness, competence and overall good attention.
The combination of a cozy environment, clean rooms and a dedicated staff makes for a welcoming and hospitable stay at Hotel Maya Tulipanes Palenque. The positive feedback on the location and amenities, alongside the exceptional service, underscores the overall satisfaction of the guests.
Wi-Fi
Hotel Maya Tulipanes Palenque offers a generally reliable Wi-Fi experience for guests. Many reviews highlight the good, perfect and even excellent wifi service with fast internet speeds contributing to positive feedback. However, there are occasional mentions of the Wi-Fi connection being less convenient or slow at times. Despite these occasional issues, the Wi-Fi in the rooms is typically sufficient for most needs.
FAQ
Yes, Hotel Maya Tulipanes Palenque has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Maya Tulipanes Palenque.
No, Hotel Maya Tulipanes Palenque doesn't allow dogs.
No, parking facilities aren't available at Hotel Maya Tulipanes Palenque.
No, Hotel Maya Tulipanes Palenque doesn't have a gym.
