Hotel Mirador
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Mirador has garnered positive reviews for several of its features, particularly its prime location, delightful breakfast offerings and diligent staff. The hotel is notably praised for its exceptional location, just a short walk from Palma's city center, old town and the beach of Cala Major. Its placement near the Santa Catalina area offers ample dining and entertainment options and the tranquil maritime atmosphere with stunning views of the harbor and cathedral adds to its appeal.
The breakfast experience at Hotel Mirador is highly rated with guests enjoying a variety of fresh and delicious options, from fruits and pastries to made-to-order omelettes. The setting on the fifth floor with views of the marina significantly enhances the dining experience. Although there are some minor critiques regarding costs and limited options for specific dietary needs, the overall impression of breakfast remains very positive.
Dinner and room service receive commendations for quality, although the limited bar offerings and restrictive hours are noted drawbacks. Nonetheless, the cozy terrace with its fantastic views makes dining at the hotel a memorable experience, supported by the many nearby restaurant options.
Rooms at Hotel Mirador are appreciated for their spaciousness, cleanliness and practical layout, particularly in the larger family rooms. Views of the harbor and sea from many rooms enhance the stay, although some guests reported issues with outdated decor, air conditioning and noise.
Cleanliness throughout the hotel is generally well-regarded with daily housekeeping maintaining a tidy environment. However, occasional inconsistencies in cleaning standards were noted by some guests.
The staff are frequently highlighted for their friendliness, professionalism and attentiveness with many guests expressing appreciation for specific team members. Minor issues with unhelpfulness have been mentioned but do not significantly detract from the overall positive feedback on the staff's service quality.
Free Wi-Fi at the hotel receives mixed feedback, working well in most areas but experiencing stability issues particularly on higher floors and rooftop. The spa offers a relaxing experience with a range of facilities, although better maintenance and cleanliness could improve guest satisfaction.
The gym, while clean and modern, is small and somewhat outdated with limited ventilation being a concern. Complimentary access, however, is a noted perk for health-conscious travelers.
Hotel Mirador’s pool facilities, especially the rooftop pool with its stunning views, receive high praise, despite being on the smaller side and sometimes crowded. The indoor heated pool and spa area add to the relaxation options, though some guests prefer the rooftop ambiance.
Parking, although sometimes challenging due to limited spaces and costs, is generally viewed as convenient with good accessibility and security.
Overall, despite some areas needing improvement, Hotel Mirador offers a well-rounded, positive experience, making it a recommended choice for travelers to Palma.
Categories
The breakfast experience at Hotel Mirador is highly rated with guests enjoying a variety of fresh and delicious options, from fruits and pastries to made-to-order omelettes. The setting on the fifth floor with views of the marina significantly enhances the dining experience. Although there are some minor critiques regarding costs and limited options for specific dietary needs, the overall impression of breakfast remains very positive.
Dinner and room service receive commendations for quality, although the limited bar offerings and restrictive hours are noted drawbacks. Nonetheless, the cozy terrace with its fantastic views makes dining at the hotel a memorable experience, supported by the many nearby restaurant options.
Rooms at Hotel Mirador are appreciated for their spaciousness, cleanliness and practical layout, particularly in the larger family rooms. Views of the harbor and sea from many rooms enhance the stay, although some guests reported issues with outdated decor, air conditioning and noise.
Cleanliness throughout the hotel is generally well-regarded with daily housekeeping maintaining a tidy environment. However, occasional inconsistencies in cleaning standards were noted by some guests.
The staff are frequently highlighted for their friendliness, professionalism and attentiveness with many guests expressing appreciation for specific team members. Minor issues with unhelpfulness have been mentioned but do not significantly detract from the overall positive feedback on the staff's service quality.
Free Wi-Fi at the hotel receives mixed feedback, working well in most areas but experiencing stability issues particularly on higher floors and rooftop. The spa offers a relaxing experience with a range of facilities, although better maintenance and cleanliness could improve guest satisfaction.
The gym, while clean and modern, is small and somewhat outdated with limited ventilation being a concern. Complimentary access, however, is a noted perk for health-conscious travelers.
Hotel Mirador’s pool facilities, especially the rooftop pool with its stunning views, receive high praise, despite being on the smaller side and sometimes crowded. The indoor heated pool and spa area add to the relaxation options, though some guests prefer the rooftop ambiance.
Parking, although sometimes challenging due to limited spaces and costs, is generally viewed as convenient with good accessibility and security.
Overall, despite some areas needing improvement, Hotel Mirador offers a well-rounded, positive experience, making it a recommended choice for travelers to Palma.
Hotel near Nightlife Spots
Located on the Paseo Marítimo, this hotel offers direct access to the avenue's nightlife options, including clubs and bars, making it a convenient base for evening activities.
Hotel with Swimming Pool
This hotel offers a pool and is located near the Paseo Marítimo. Its location and pool facilities make it a good choice.
Outdoor Pool
Business Hotel
Provides standard business amenities and services suitable for short business trips.
Hotel with Parking
Hotel Mirador provides parking for its guests. The availability of parking is a useful amenity at this hotel.
Luxury Hotel
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Mirador boasts an exceptional location that appeals to visitors for its proximity to Palma's various attractions. Guests commend the hotel's central setting, just a short walk from the city center and the old town, making it an ideal starting point for exploring the historical and cultural sites. The hotel is also conveniently located near the beach of Cala Major, shops, restaurants and bus stops, ensuring ease of access to whatever guests might need.
Many reviews highlight the stunning views from the hotel, which faces the marina and offers picturesque sights of the harbor and cathedral from various vantage points, including the rooftop terrace and private balconies. The location right on the harbor promenade is frequently mentioned as superb, offering a beautiful and tranquil maritime atmosphere while still being centrally located.
Additionally, the hotel's positioning near the Santa Catalina area provides guests with plenty of dining and entertainment options within walking distance. Many visitors appreciate the ease of moving around with everything from the promenade to downtown Palma being reachable on foot.
Overall, guests at Hotel Mirador enjoy the blend of convenience, scenic views and access to Palma's main attractions, making it a highly recommended choice for a comfortable and well-situated stay in the city.
The breakfast experience at Hotel Mirador receives overwhelmingly positive feedback from guests. Visitors frequently describe the breakfast as excellent, varied and delicious with many noting the abundance of choice, including fresh fruits, pastries and made-to-order omelettes. Freshly baked bread and the diverse buffet selection are highlights, ensuring both savory and sweet preferences are well catered to. The breakfast room, located on the fifth floor, offers stunning views of the marina and the harbor, enhancing the dining experience with a picturesque backdrop.
Guests enjoy dining on the terrace, soaking in the sunrise and sea views, which many describe as exceptional and beautiful. The ambiance and setting contribute significantly to the meal's enjoyment, often making breakfast a special, memorable part of the stay.
While most reviews are positive, a few guests felt that the breakfast could be repetitive and some mentioned that it was not worth the additional cost. Issues such as the lack of self-service coffee and limited gluten-free options were noted, but these seemed to be minor drawbacks in comparison to the overall satisfaction.
In summary, breakfast at Hotel Mirador is lauded for its delightful variety, quality food and remarkable views. Despite occasional critiques, it remains a highly praised feature that complements the hotel's inviting atmosphere.
Hotel Mirador offers a mixed experience when it comes to dining. The onsite restaurant and bar are convenient, but the offerings at the bar are limited and the hours are restrictive with the bar shutting early even on special occasions like New Year's Eve. Despite the high prices of some items, the quality of the food remains commendable. Evening meals and a la carte options are available and many guests praise the dining experience, especially when enjoyed on the cozy terrace with its fantastic views.
Breakfast receives positive remarks for its variety, although some find the buffet breakfast quite expensive at 17 euros per person. The quality of omelettes in the morning could be improved. Room service is highlighted for its consistency and perfection, making it a reliable choice for those who prefer to dine in their rooms.
For those looking for alternatives, there are plenty of restaurants nearby providing a range of good options, both for dinner and breakfast. Overall, while the dining aspect at Hotel Mirador has its pros and cons, the quality of food and breathtaking views make it a noteworthy experience.
Hotel Mirador has a diverse range of room experiences based on guest reviews. Positively, guests often mention the spaciousness and cleanliness of the rooms with many appreciating the functional and practical layout, especially larger family rooms which can comfortably accommodate groups. Some rooms offer splendid views of the harbor and sea, enhancing the overall stay with picturesque backdrops. The comfort of the beds and modern amenities in the newly renovated rooms received good feedback and the breakfast with views over the marina adds a pleasant start to the day.
However, some reviews point out areas needing improvement. There are consistent remarks about outdated decor and furniture in several rooms and issues with air conditioning and the need for better maintenance are apparent. Noise was also an issue for some, particularly for rooms facing the main road or due to thin walls. Additionally, the lack of heating during colder times and subpar cleanliness in certain instances were noted concerns. Despite these issues, the hotel's excellent location and generally good room size and comfort levels seem to balance the less desirable aspects for many guests.
Overall, while there are areas for improvement, particularly regarding maintenance and updates, Hotel Mirador still manages to offer a pleasant stay with its spacious rooms and beautiful views.
Guests at Hotel Mirador have mixed feelings about the quality of the beds. While many found the beds to be comfortable with some describing them as super comfortable, others had significantly less positive experiences. The comfort of the beds is often highlighted with multiple mentions of soft and cozy mattresses; however, issues such as sagging, instability and mattresses sinking in the middle were also noted by several guests.
Twin beds appear to be a common setup, which occasionally disappointed those expecting double beds. Some reviews mentioned that the twin beds tended to move apart easily, leading to discomfort. The quality of the pillows also drew mixed reactions with some finding them comfortable while others complained about them being too high or thin.
Certain guests were dissatisfied with the condition of their beds with a few describing them as old, worn out or akin to camp beds with metal legs and hard mattresses. Noise and small room sizes further detracted from the overall sleeping experience for some.
In conclusion, while many guests appreciated the comfort of the beds at Hotel Mirador, there are frequent mentions of the need for better maintenance and improvements in the quality of mattresses and pillows to meet all guests' expectations.
Hotel Mirador has received mixed feedback regarding its cleanliness, but the majority of comments leaned towards positive experiences. Guests frequently described the hotel as very clean, highlighting clean rooms, clean towels and cleanliness throughout the property. Housekeeping was generally praised with daily cleaning routines ensuring a tidy and fresh atmosphere. Some visitors noted that their rooms were spacious, clean and comfortable and they especially appreciated the helpful and attentive staff.
However, there were occasional complaints about inconsistent cleaning standards. A few guests encountered dust spots, dirty floors and stained linens. The spa’s cleanliness was a point of significant concern for some. Despite this, many guests still felt the overall cleanliness and hygiene of Hotel Mirador were satisfactory.
The property’s central location and clean environment were emphasized as strong points, making it a comfortable choice for travelers. Overall, while there is room for improvement in some areas, Hotel Mirador maintains a generally positive reputation for cleanliness.
The guest reviews for Hotel Mirador highlight the staff's exceptional friendliness and helpfulness. Numerous guests praised the professionalism, multilingual abilities and attentiveness of the employees, particularly at reception, the concierge and the restaurant. Many expressed appreciation for specific staff members, like Peter and Melisa. The overall sentiment is that the staff are welcoming, responsive and always willing to assist with many reviews noting their kindness and charm.
However, some guests mentioned inconsistencies, such as occasional rudeness or unhelpfulness from certain staff members, particularly at the front desk and during breakfast service. Despite this, the majority of reviewers commended the staff for their exceptional service, attention to detail and ability to accommodate special requests.
The hotel's service quality is often described as wonderful with the staff's willingness and diligence making a significant positive impact on guests' experiences. Cleanliness and prompt attention to concerns were also frequently noted, contributing to an overall positive reputation for the hotel staff's hospitality and efficiency.
Hotel Mirador offers complimentary Wi-Fi, which has received mixed feedback from guests. Positively, many visitors noted a strong and reliable Wi-Fi signal with decent speeds sufficient for downloading tasks. The internet connection works well in most parts of the hotel, particularly in the rooms and entrance area. However, there are some drawbacks, as the connection can be unstable, especially on the rooftop and above the fourth floor. Additionally, some guests mentioned that the Wi-Fi speed could be slow at times and was not available at the pool. Despite the inconsistencies, the free internet service is functional for basic usage.
Hotel Mirador’s spa offers a mix of positive experiences and areas for improvement according to guest reviews. Visitors appreciated the range of facilities, including a Jacuzzi, sauna, steam room and an indoor pool. Many highlighted the comfortable and nicely situated spa area, describing it as a great place for relaxation and boasting excellent treatments.
Guests were particularly pleased with the complimentary use of the spa facilities, which added value to their stay and noted the great wellness area and treatments. The amenities such as the sauna and swimming pool received praise, as did the spa's beautiful layout and pleasant relaxation areas. The warm pool and nicely situated spa area were also appreciated.
However, some reviews indicated that the spa could benefit from better maintenance. Issues such as a strong smell of chlorine, instances of dirtiness, outdated facilities and occasional malfunctions with the Jacuzzi and hot tub were noted. Some guests also mentioned the need for more organization and better service, including the necessity to book the sauna an hour in advance and limited operation times for certain facilities.
Overall, while the Hotel Mirador’s spa is praised for its comfort and relaxing experience, improving cleanliness and functionality could significantly enhance guest satisfaction.
Hotel Mirador offers guests complimentary access to its gym facilities, providing a notable perk for those looking to stay active during their visit. The gym is described as clean and modern, which ensures a pleasant workout environment. While the equipment available is generally well-maintained, several reviews highlight the limited and somewhat outdated nature of the facilities. Guests pointed out that the fitness area is quite small and suffers from poor ventilation, which can make for a warmer workout experience. Additionally, the operating hours of the gym start at 9am, which might not suit early risers. Despite these limitations, the free access to the gym remains a convenient feature for health-conscious travelers.
Hotel Mirador offers a variety of pool options that cater to different preferences with the highlight being its rooftop pool. The rooftop pool area is often described as lovely, sensational and amazing, offering scenic and panoramic views, including views of the cathedral and the harbor. Although the pool on the rooftop is quite small and gets crowded easily, guests appreciate its cool ambiance and the adjoining bar, which together create a pleasant spot to relax.
The hotel's outdoor pool is also mentioned, providing a nice, clean and well-maintained environment, though it's noted as being small as well. The rooftop terrace with sunbeds and a bar, receives high praise for its fantastic setups and excellent vistas.
For indoor swimming, the hotel has a heated pool that guests find welcoming, alongside a spa area that enhances the relaxation experience. However, there are occasional comments about the indoor pool being less impressive compared to the striking views and the atmosphere of the rooftop pool.
While there are some mentions of the pool being noisy or crowded and a few noting the early closing times of the pool and wellness facilities, most reviews highlight the positive aspects, emphasizing the hotel’s various pools as a significant plus. Overall, the pools at Hotel Mirador are appreciated for their aesthetics and serene environments, even if their smaller size is a prevalent comment.
Hotel Mirador offers a range of parking options, though guests have shared mixed experiences. For those looking for complimentary spots, free parking is sometimes available on the waterfront and due to occasional road construction. The hotel also provides underground parking nearby, typically costing around 18 to 24 euros per day with discount tickets occasionally provided. Despite the high cost, many guests found the parking service to be good, noting easy access to guarded garages and convenient locations.
Limited parking spaces can make it challenging to find a spot and confusion has arisen with the hotel’s parking card system. Some guests had difficulty navigating the tight ramps and spaces, suggesting that a higher-clearance vehicle like an SUV is beneficial. However, others appreciated the safe street parking available nearby and the guarded garage's reliability.
While some faced issues with prepaid cards not working and found parking to be expensive or tricky to arrange without pre-booking, the overall service received positive remarks. The parking facilities, despite being a bit removed from the hotel in some cases, were convenient and manageable for most visitors.
Hotel Mirador shows promising features for families traveling with children, particularly due to its well-received family rooms. Many guests found the family rooms practical, spacious and comfortable with some rooms even boasting two bathrooms, which added to the convenience. The atmosphere of the hotel was noted as quiet and ideal for families, creating a pleasant environment for both adults and kids.
The extensive size of most family rooms and the availability of baby cots were specifically highlighted as beneficial, making accommodations suitable for those traveling with young children. Despite the general praise, some aspects like the comfort of the sofa beds and the adequacy of kitchenette provisions in family rooms were viewed less favorably.
Families recommended the hotel for its convenient location, good selection for kids at breakfast and cleanliness. Some travelers enjoyed using the hotel as a base to explore Palma and the island, noting the ease of bus access for trips to the city center and nearby beach. However, it may be better suited for shorter stays or as a point for city trips rather than a long-term family retreat.
The child-friendly amenities and polite, though occasionally less friendly brunch staff, contribute to an overall positive family experience. While it may not be perfect for every family, especially those seeking a fully stocked kitchenette or exceptionally comfortable extra beds, Hotel Mirador offers a generally pleasant and practical option for family travelers.
Hotel Mirador offers a prime location for those looking to experience vibrant nightlife with numerous restaurants, bars and clubs in close proximity. The staff is knowledgeable and can recommend nearby dining and drinking spots. Its central position means that guests have easy access to lively nightlife districts and can conveniently join pub crawls or explore the bustling night scene.
However, the hotel's proximity to nightlife also brings significant noise, especially during the night. Reviews frequently mention disruptions from street noise, party goers and loud guests returning from their escapades. Noise pollution from cars and late-night revelers is noted to be particularly intense and some guests have reported disturbances as late as 4 am. The noise issue extends to the pool area and even within the hotel hallways, leading to occasional police interventions.
The location, while close to nightlife, does not necessarily offer a peaceful retreat. Guests should be prepared for a lively environment with potential disturbances if they choose to stay at Hotel Mirador, especially if seeking quiet or relaxation is a priority.
Hotel Mirador, while rated as a four-star establishment, receives mixed feedback from its guests regarding this designation. Many reviewers suggest the hotel falls short of the four-star standard with several pointing out that the facilities, services and overall condition of the rooms do not align with what one might expect from such a rating. Common points of critique include older-than-expected rooms with antique furniture, a small pool and a lack of breakfast vegetables.
Additionally, the spa facilities are noted to be below the expected standard and some guests found the rooms uncomfortably cold at night. Several visitors also questioned the level of courtesy from the staff, which further detracted from their experience. Despite its four-star rating, the hotel appears to offer an experience that more closely aligns with that of a three-star hotel, according to the majority of the reviews.
Overall, while Hotel Mirador carries a traditional four-star rating, the general sentiment from guests suggests it may not thoroughly meet the expectations typically associated with this level of accommodation.
Hotel Mirador is particularly well-suited for business travelers, offering a range of amenities tailored to meet professional needs. The co-working space is a notable highlight, providing a comfortable environment for productivity. The hotel's business facilities are described as adequate and even top-class, making it an ideal choice for business meetings and work-related stays. Its central and convenient location further adds to its appeal for short business trips.
Despite the basic and somewhat old-fashioned rooms, they are functional for work purposes. However, the reception services have received criticism with long wait times and instances where issues could not be resolved as expected from a 4-star hotel. Despite these setbacks, the hotel's overall environment and facilities cater well to the requirements of business guests, making it a busy hub for professionals. The meals and general atmosphere serve well for a work trip, ensuring that travelers have what they need to stay focused and efficient during their stay.
The rooftop pool at Hotel Mirador receives a significant amount of praise from guests with many highlighting its exceptional views and pleasant ambiance. Although described as small by several reviewers, the stunning vistas of the marina and cathedral from the rooftop are frequently mentioned as a standout feature. Guests appreciate the pool's availability during the summer and comment on its cleanliness and good maintenance. The pool area is noted to be warm and cozy with an outdoor terrace that adds to the charm. Despite some remarks about the limited space and number of sunbeds, many find the rooftop pool to be a highlight of their stay. Overall, the rooftop pool is seen as a beautiful, well-maintained spot offering breathtaking panoramic views and a relaxing atmosphere.
Hotel Mirador offers a mix of positive attributes and areas needing improvement, framed in the context of luxury its guests anticipated. This 4-star hotel with a boutique charm, is conveniently located near the city center, close to landmarks like The Palms and the Cathedral, which adds to its appeal. The rich, luxurious marble furnishings and striking sea views give the hotel a sophisticated ambiance.
The accommodations are described as generally clean and welcoming with spacious rooms that contribute to a pleasant stay. The overall experience for many guests has been positive, noting that the hotel feels luxurious and is well-furnished.
However, expectations for a true 4-star experience appear to fall short in some areas. Guests mentioned that the room facilities could be better equipped, such as lacking in-room tea/coffee making amenities. Some areas of the hotel show signs of age and inadequate maintenance with reports of older rooms needing upgrades, a keypad held by tape and several parts of the hotel not feeling modern or up to the expected luxury standard.
The hotel's rooftop bar is noted for being quite expensive and the general cost of staying at the hotel is also on the higher side, which seems to be at odds with some of the dated aspects and the perceived level of service provided. As a result, some guests felt that the hotel didn’t fully live up to its 4-star rating, suggesting it might be more accurately rated at 3 stars.
In summary, Hotel Mirador provides a taste of luxury with its beautiful views and elegant furnishings but may need some updates and reconsideration of its pricing to fully meet the expectations associated with a 4-star rating.
Hotel Mirador offers an idyllic setting for a romantic getaway, combining tranquility with stunning views. Guests consistently rave about the hotel's beautiful terrace and fantastic rooftop pool and bar, perfect spots for romantic moments. Many highlight the superb and cozy rooms, often described as romantic with lovely balconies offering picturesque views of the harbor.
The location of Hotel Mirador is praised for its proximity to the town, providing a lively yet quiet environment where couples can relax and enjoy each other's company. The well-kept and clean facilities further enhance the romantic ambiance, making it an ideal hideaway for couples seeking a memorable stay.
Location Show Map
Location
Many reviews highlight the stunning views from the hotel, which faces the marina and offers picturesque sights of the harbor and cathedral from various vantage points, including the rooftop terrace and private balconies. The location right on the harbor promenade is frequently mentioned as superb, offering a beautiful and tranquil maritime atmosphere while still being centrally located.
Additionally, the hotel's positioning near the Santa Catalina area provides guests with plenty of dining and entertainment options within walking distance. Many visitors appreciate the ease of moving around with everything from the promenade to downtown Palma being reachable on foot.
Overall, guests at Hotel Mirador enjoy the blend of convenience, scenic views and access to Palma's main attractions, making it a highly recommended choice for a comfortable and well-situated stay in the city.
Breakfast
Guests enjoy dining on the terrace, soaking in the sunrise and sea views, which many describe as exceptional and beautiful. The ambiance and setting contribute significantly to the meal's enjoyment, often making breakfast a special, memorable part of the stay.
While most reviews are positive, a few guests felt that the breakfast could be repetitive and some mentioned that it was not worth the additional cost. Issues such as the lack of self-service coffee and limited gluten-free options were noted, but these seemed to be minor drawbacks in comparison to the overall satisfaction.
In summary, breakfast at Hotel Mirador is lauded for its delightful variety, quality food and remarkable views. Despite occasional critiques, it remains a highly praised feature that complements the hotel's inviting atmosphere.
Dinner
Breakfast receives positive remarks for its variety, although some find the buffet breakfast quite expensive at 17 euros per person. The quality of omelettes in the morning could be improved. Room service is highlighted for its consistency and perfection, making it a reliable choice for those who prefer to dine in their rooms.
For those looking for alternatives, there are plenty of restaurants nearby providing a range of good options, both for dinner and breakfast. Overall, while the dining aspect at Hotel Mirador has its pros and cons, the quality of food and breathtaking views make it a noteworthy experience.
Rooms
However, some reviews point out areas needing improvement. There are consistent remarks about outdated decor and furniture in several rooms and issues with air conditioning and the need for better maintenance are apparent. Noise was also an issue for some, particularly for rooms facing the main road or due to thin walls. Additionally, the lack of heating during colder times and subpar cleanliness in certain instances were noted concerns. Despite these issues, the hotel's excellent location and generally good room size and comfort levels seem to balance the less desirable aspects for many guests.
Overall, while there are areas for improvement, particularly regarding maintenance and updates, Hotel Mirador still manages to offer a pleasant stay with its spacious rooms and beautiful views.
Beds
Twin beds appear to be a common setup, which occasionally disappointed those expecting double beds. Some reviews mentioned that the twin beds tended to move apart easily, leading to discomfort. The quality of the pillows also drew mixed reactions with some finding them comfortable while others complained about them being too high or thin.
Certain guests were dissatisfied with the condition of their beds with a few describing them as old, worn out or akin to camp beds with metal legs and hard mattresses. Noise and small room sizes further detracted from the overall sleeping experience for some.
In conclusion, while many guests appreciated the comfort of the beds at Hotel Mirador, there are frequent mentions of the need for better maintenance and improvements in the quality of mattresses and pillows to meet all guests' expectations.
Cleanliness
However, there were occasional complaints about inconsistent cleaning standards. A few guests encountered dust spots, dirty floors and stained linens. The spa’s cleanliness was a point of significant concern for some. Despite this, many guests still felt the overall cleanliness and hygiene of Hotel Mirador were satisfactory.
The property’s central location and clean environment were emphasized as strong points, making it a comfortable choice for travelers. Overall, while there is room for improvement in some areas, Hotel Mirador maintains a generally positive reputation for cleanliness.
Staff
However, some guests mentioned inconsistencies, such as occasional rudeness or unhelpfulness from certain staff members, particularly at the front desk and during breakfast service. Despite this, the majority of reviewers commended the staff for their exceptional service, attention to detail and ability to accommodate special requests.
The hotel's service quality is often described as wonderful with the staff's willingness and diligence making a significant positive impact on guests' experiences. Cleanliness and prompt attention to concerns were also frequently noted, contributing to an overall positive reputation for the hotel staff's hospitality and efficiency.
Wi-Fi
Spa
Guests were particularly pleased with the complimentary use of the spa facilities, which added value to their stay and noted the great wellness area and treatments. The amenities such as the sauna and swimming pool received praise, as did the spa's beautiful layout and pleasant relaxation areas. The warm pool and nicely situated spa area were also appreciated.
However, some reviews indicated that the spa could benefit from better maintenance. Issues such as a strong smell of chlorine, instances of dirtiness, outdated facilities and occasional malfunctions with the Jacuzzi and hot tub were noted. Some guests also mentioned the need for more organization and better service, including the necessity to book the sauna an hour in advance and limited operation times for certain facilities.
Overall, while the Hotel Mirador’s spa is praised for its comfort and relaxing experience, improving cleanliness and functionality could significantly enhance guest satisfaction.
Gym
Pool
The hotel's outdoor pool is also mentioned, providing a nice, clean and well-maintained environment, though it's noted as being small as well. The rooftop terrace with sunbeds and a bar, receives high praise for its fantastic setups and excellent vistas.
For indoor swimming, the hotel has a heated pool that guests find welcoming, alongside a spa area that enhances the relaxation experience. However, there are occasional comments about the indoor pool being less impressive compared to the striking views and the atmosphere of the rooftop pool.
While there are some mentions of the pool being noisy or crowded and a few noting the early closing times of the pool and wellness facilities, most reviews highlight the positive aspects, emphasizing the hotel’s various pools as a significant plus. Overall, the pools at Hotel Mirador are appreciated for their aesthetics and serene environments, even if their smaller size is a prevalent comment.
Parking
Limited parking spaces can make it challenging to find a spot and confusion has arisen with the hotel’s parking card system. Some guests had difficulty navigating the tight ramps and spaces, suggesting that a higher-clearance vehicle like an SUV is beneficial. However, others appreciated the safe street parking available nearby and the guarded garage's reliability.
While some faced issues with prepaid cards not working and found parking to be expensive or tricky to arrange without pre-booking, the overall service received positive remarks. The parking facilities, despite being a bit removed from the hotel in some cases, were convenient and manageable for most visitors.
Family
The extensive size of most family rooms and the availability of baby cots were specifically highlighted as beneficial, making accommodations suitable for those traveling with young children. Despite the general praise, some aspects like the comfort of the sofa beds and the adequacy of kitchenette provisions in family rooms were viewed less favorably.
Families recommended the hotel for its convenient location, good selection for kids at breakfast and cleanliness. Some travelers enjoyed using the hotel as a base to explore Palma and the island, noting the ease of bus access for trips to the city center and nearby beach. However, it may be better suited for shorter stays or as a point for city trips rather than a long-term family retreat.
The child-friendly amenities and polite, though occasionally less friendly brunch staff, contribute to an overall positive family experience. While it may not be perfect for every family, especially those seeking a fully stocked kitchenette or exceptionally comfortable extra beds, Hotel Mirador offers a generally pleasant and practical option for family travelers.
Nightlife
However, the hotel's proximity to nightlife also brings significant noise, especially during the night. Reviews frequently mention disruptions from street noise, party goers and loud guests returning from their escapades. Noise pollution from cars and late-night revelers is noted to be particularly intense and some guests have reported disturbances as late as 4 am. The noise issue extends to the pool area and even within the hotel hallways, leading to occasional police interventions.
The location, while close to nightlife, does not necessarily offer a peaceful retreat. Guests should be prepared for a lively environment with potential disturbances if they choose to stay at Hotel Mirador, especially if seeking quiet or relaxation is a priority.
4 Star
Additionally, the spa facilities are noted to be below the expected standard and some guests found the rooms uncomfortably cold at night. Several visitors also questioned the level of courtesy from the staff, which further detracted from their experience. Despite its four-star rating, the hotel appears to offer an experience that more closely aligns with that of a three-star hotel, according to the majority of the reviews.
Overall, while Hotel Mirador carries a traditional four-star rating, the general sentiment from guests suggests it may not thoroughly meet the expectations typically associated with this level of accommodation.
Business
Despite the basic and somewhat old-fashioned rooms, they are functional for work purposes. However, the reception services have received criticism with long wait times and instances where issues could not be resolved as expected from a 4-star hotel. Despite these setbacks, the hotel's overall environment and facilities cater well to the requirements of business guests, making it a busy hub for professionals. The meals and general atmosphere serve well for a work trip, ensuring that travelers have what they need to stay focused and efficient during their stay.
Outdoor Pool
Luxury
The accommodations are described as generally clean and welcoming with spacious rooms that contribute to a pleasant stay. The overall experience for many guests has been positive, noting that the hotel feels luxurious and is well-furnished.
However, expectations for a true 4-star experience appear to fall short in some areas. Guests mentioned that the room facilities could be better equipped, such as lacking in-room tea/coffee making amenities. Some areas of the hotel show signs of age and inadequate maintenance with reports of older rooms needing upgrades, a keypad held by tape and several parts of the hotel not feeling modern or up to the expected luxury standard.
The hotel's rooftop bar is noted for being quite expensive and the general cost of staying at the hotel is also on the higher side, which seems to be at odds with some of the dated aspects and the perceived level of service provided. As a result, some guests felt that the hotel didn’t fully live up to its 4-star rating, suggesting it might be more accurately rated at 3 stars.
In summary, Hotel Mirador provides a taste of luxury with its beautiful views and elegant furnishings but may need some updates and reconsideration of its pricing to fully meet the expectations associated with a 4-star rating.
Romantic
The location of Hotel Mirador is praised for its proximity to the town, providing a lively yet quiet environment where couples can relax and enjoy each other's company. The well-kept and clean facilities further enhance the romantic ambiance, making it an ideal hideaway for couples seeking a memorable stay.
Yes, Hotel Mirador has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Mirador.
No, Hotel Mirador doesn't allow dogs.
Yes, parking facilities are available at Hotel Mirador.
Yes, Hotel Mirador has a gym.
Location Show Map
More Options
