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Summary of reviewsPortofino Mallorca is highly commended for its exceptional location in Palma. Situated in a tranquil, safe neighborhood, the hotel offers easy access to a beautiful, clean beach and a delightful promenade leading to Palma city center. Its strategic position near various dining options, shops, essential services and the airport makes it incredibly convenient for guests. The rooftop bar provides stunning sunset views over Palma Bay, enhancing the overall ambiance. Despite occasional noise from nearby planes, the location remains a significant advantage, balancing leisure and accessibility effectively.
The breakfast experience at Portofino Mallorca is widely praised for its variety and quality. Guests appreciate the rich selection, including local specialties, fresh pastries and options accommodating dietary needs such as gluten-free and vegan choices. Dining by the pool or on the rooftop terrace adds to the pleasant breakfast atmosphere. Minor drawbacks, like the need for more sweet items or organic options, do not overshadow the overall exceptional and satisfying breakfast offering.
Dining at the hotel is also a highlight, especially with the rooftop terrace providing breathtaking views and a pleasant atmosphere for evening drinks or meals. The hotel’s Italian restaurant receives high praise and the poolside bar stands out for its excellent culinary offerings. While there is a limited evening dining selection, the proximity to local eateries, including a recommended grill restaurant and bakery, adds to the diverse gastronomic experience.
The rooms at Portofino Mallorca, though often described as small, are consistently clean and equipped with necessary amenities. The compactness is seen as more suitable for shorter stays. Many rooms offer balconies with sea views, adding a valuable touch. While some furnishings might need updating and soundproofing could be improved, the overall cleanliness and functionality cater well to guests' needs. The housekeeping staff is particularly noted for maintaining high standards of cleanliness.
Guests frequently praise the hotel's cleanliness, noting that the rooms and common areas are kept spotlessly clean. The meticulous housekeeping ensures a fresh and inviting environment throughout the hotel, complemented by the friendly and helpful staff who contribute positively to the guest experience.
The hotel staff stands out for their exceptional service, characterized by friendliness, helpfulness and attentiveness. From the reception team to the pool manager and bartenders, all staff members are recognized for their willingness to assist and their professional demeanor, significantly enhancing the guest experience.
Complimentary Wi-Fi is provided, though its quality varies. Some guests report a stable connection, while others experience issues, particularly in certain rooms and on specific floors. Potential inconsistencies in Wi-Fi service are noted, but the availability of free internet remains a positive feature.
The pool area, including a rooftop pool with a Skybar, receives substantial praise for its cleanliness and pleasant atmosphere. Though small, the pools are well-maintained and provide a relaxing environment with comfortable loungers and poolside service. Some minor comments suggest the need for renovation, but overall, the pool area is a valued feature.
Portofino Mallorca's proximity to the beach is a major draw with guests appreciating the short walk to a clean, beautiful sandy beach. The serene environment, complemented by nearby amenities and restaurants, enhances the beachside experience, contributing to a relaxing and enjoyable stay.
Comfortable beds and quality bedding significantly contribute to a restful night's sleep with many guests finding the beds "super comfy" and commending the pillows. Some guests note issues with bed configuration, but overall, the positive feedback on bed comfort prevails.
While some guests critique that the hotel falls short of typical four-star standards, pointing out room conditions and amenities, the overall experience at Portofino Mallorca, characterized by its exemplary location, impressive dining options, exceptional cleanliness and outstanding staff service, ensures a memorable and delightful stay for its guests. Show more
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Categories
Hotel near The Beach
This hotel's location is nice and very close to the beach and promenade. It offers convenient access to the beachfront.
Cheap Hotel
Included in lists of cheap hotels, Portofino Mallorca offers affordable hotel rooms. It provides a hotel stay, potentially near the coast, at a price considered suitable for budget travelers.
Hotel near Golf Courses
Hotel with Swimming Pool
Outdoor Pool
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Twin RoomAir-conditioned room with satellite TV, safe and private bathroom with a hairdryer.
Not all the rooms feature a balcony (Upon request and subject to availability).
Triple RoomThis triple room comes with air conditioning, satellite TV, a free safety box and a bathroom with shower. Free WiFi is featured.
Not all the rooms feature a balcony (Upon request and subject to availability).
Twin Room with Sea ViewTwin Room with Sea View: This twin room features air conditioning, and is equipped with 2 twin beds, satellite TV and telephone, a free safety box and a private bathroom
Not all the rooms feature a balcony (Upon request and subject to availability)
Double Room with BalconyThis double room features air conditioning, satellite TV, a telephone, a free safety box and a bathroom. Free WiFi is featured.
Guest Reviews
8.1
Very Good
Location
Portofino Mallorca is widely praised for its exceptional location in Palma, offering a perfect balance of tranquility and accessibility. Nestled in a quiet and safe neighborhood, it is just steps away from a beautiful, clean beach and a charming promenade that extends all the way to Palma city center. This makes it convenient for leisurely strolls or quick bus rides into the heart of Palma, which is only 10-20 minutes away by car or bus.
The hotel's proximity to both the beach and the airport is highlighted as a significant advantage, ideal for those looking to maximize beach time while minimizing travel hassles. Numerous reviews underscore its strategic position near a variety of restaurants, shops and essential services such as supermarkets and pharmacies, all within a short walking distance. Guests also appreciate the seamless access to public transportation, making city exploration effortless.
Additional commendations go to the hotel's rooftop bar, which offers stunning sunset views over Palma Bay and the inviting pool area, providing perfect spots to relax after a day of sightseeing. Despite occasional noise from nearby planes due to its proximity to the airport, the positive aspects of location far outweigh this minor inconvenience, making Portofino Mallorca an excellent choice for both leisure and convenience.
Breakfast
'Portofino Mallorca' offers a highly praised breakfast experience according to guest reviews. The breakfast is consistently described as very good with many guests highlighting its rich and varied options, including local specialties. The breakfast buffet is noted for being particularly generous with a good selection of fresh pastries, delicious coffee and a wide variety of foods accommodating various dietary requirements, including gluten-free and vegan options.
Guests appreciated the breakfast setting, often mentioning the enjoyable experience of dining by the pool or on the rooftop terrace. The cost of the breakfast at 10 or 12 euros per person is generally seen as reasonable, especially given the quality and variety on offer. Many reviews emphasize that the breakfast is fantastic, superb or even exceptional with specific mentions of hearty, generous spreads and excellent food quality.
However, a few elements were pointed out for potential improvement. Some guests felt that the selection of sweet items was limited or that the breakfast could use more organic options and less plastic packaging. There were occasional mentions of the breakfast buffet running out of items and minor criticisms about hot foods not being warm enough or the overall cleanliness and variety at times. Despite these minor drawbacks, the breakfast at Portofino Mallorca is widely regarded as a highlight of the stay, offering a delightful and satisfying start to the day.
Dinner
Portofino Mallorca offers a delightful dining experience that has impressed many guests, focusing on both quality and value. The hotel's rooftop terrace and bar stand out as highlights, providing breathtaking views of the sea and the city of Palma, paired with delicious cocktails and a pleasant atmosphere for an evening drink or meal. Diners can enjoy very tasty tapas, a diverse selection of dinner options, scrumptious shrimp pasta and pizza margarita. The hotel's Italian restaurant garners high praise for its excellence and the poolside bar adds to the culinary delight with super good food.
Breakfast at the hotel is noted for its fresh products and Spanish delicacies and the option to order complimentary coffee or breakfast drinks enhances the morning experience. Although there were minor criticisms, such as limited evening dining at the hotel itself and the occasional slow service on the rooftop, the overall feedback on breakfast and dinner remains positive.
The location of Portofino Mallorca is also advantageous with several dining options just around the corner. A great grill restaurant nearby comes highly recommended, as does a bakery called Pastelaria Mina. Guests appreciate the reasonable prices of the food and drinks both at the hotel and in the surrounding area.
For those looking to explore or stay active, the hotel's bike hire facility receives commendation. With its combination of great views, delectable food and a variety of nearby attractions, Portofino Mallorca ensures that guests have a memorable stay.
Rooms
Guest reviews of 'Portofino Mallorca' reveal mixed sentiments about the rooms, predominantly emphasizing their small size. Though the rooms were consistently described as clean, tidy and often fresh, their compactness was a recurring critique. Many guests found the rooms to be cramped, particularly commenting on the lack of space for luggage and movement, suggesting they are better suited for short stays. Despite the limited space, the reviews highlighted that the rooms were generally well-equipped with necessary amenities, had good air conditioning and many had balconies offering sea views which were a definite plus.
The furniture and decor in the rooms received some criticism for being outdated with a few mentions of worn furnishings needing renovation. The rooms, though basic, often came with comfortable beds and nice bathrooms, a fact noted positively by several guests. Some reviews pointed out practical issues such as a lack of electrical outlets and soundproofing, making it difficult to charge devices and hindering a peaceful stay due to noise from neighboring rooms or the hallway.
Good housekeeping practices were consistently mentioned with towels often changed daily and rooms maintained in a spic and span condition. Occasionally, guests received room upgrades which enhanced their experience with larger spaces and better views. However, issues like non-functioning appliances, room temperature concerns and insufficient soundproofing were noted as downsides.
Overall, while the rooms at 'Portofino Mallorca' might not impress with their size or modernity, they make up for it with cleanliness, functionality for short stays and sometimes stunning views. The hotel might best appeal to travelers looking for a decent place to stay without requiring extensive in-room amenities or space.
Beds
Portofino Mallorca offers a notably comfortable sleeping experience, highly praised by guests for their quality beds and pillows. The majority of reviews highlight the beds as being very comfortable with terms like "super comfy," "very good," and "nice beds" frequently mentioned. The bedding is also described as decent and providing good quality sleep. Though there are occasional mentions of beds being too small or mattresses being too firm or too soft, these seem to be less common.
Pillows receive specific commendation, noted as amazing and comfortable, contributing positively to the overall comfort of the beds. Additionally, many guests appreciated the option of additional pillows and bedding, which enhanced their sleeping experience.
There were mixed reviews about the configuration of the beds with some guests noting that twin beds pushed together for a double setup can be problematic. However, the general feedback on bed comfort remains consistently positive with multiple mentions of the beds being highly recommended.
In summary, Portofino Mallorca stands out for its comfortable beds and bedding, ensuring most guests a restful night's sleep during their stay.
Cleanliness
Portofino Mallorca stands out for its commitment to cleanliness with numerous reviews praising the immaculate condition of the hotel. Guests frequently describe the hotel and rooms as very clean, super clean, spotlessly clean and well-maintained. Housekeeping receives high marks for thorough and meticulous cleaning, ensuring rooms are cleaned daily and kept in pristine condition. The bathrooms and common areas also reflect this high standard with clean towels provided daily and the pool area consistently tidy.
However, there were occasional notes about specific areas needing improvements, such as some dirty bathrooms and dust on room carpets and curtains. Despite this, the majority of guests were impressed with the facility's upkeep, describing the hotel as clean, modern and cozy. The clean and fresh environment was complemented by friendly and helpful staff, adding to a positive experience.
Overall, Portofino Mallorca maintains a high level of cleanliness across all areas, making it a reliable choice for guests who prioritize hygiene and comfort.
Staff
The guest reviews of 'Portofino Mallorca' highlight a consistently exceptional level of service provided by the hotel staff. Words like "friendly," "helpful," and "attentive" are frequently used to describe the staff, who are praised for being available around the clock and providing a warm, top-notch welcome. Guests note that the reception team is very responsive and accommodating, contributing to a pleasant and hospitable atmosphere. The cleaning staff and breakfast servers also receive commendation for their professional and courteous service, ensuring guests feel well taken care of during their stay. From the pool manager to the bartenders, every team member is acknowledged for their willingness to assist and their cheerful demeanor. Whether it's handling specific requests or offering general support, the staff at 'Portofino Mallorca' are described as exceptionally kind and efficient, making them a significant highlight of the hotel experience.
Wi-Fi
Portofino Mallorca offers a complimentary Wi-Fi service, which has received mixed reviews from guests. Many have praised the availability of good and stable Wi-Fi throughout the hotel, while others have experienced significant issues. The quality of the internet connection varies with reports of decent and stable coverage in some areas, juxtaposed against complaints of weak, spotty and sometimes non-existent signals, particularly in certain rooms and on the 4th floor. Some guests found the Wi-Fi to be very slow and almost impossible to use with a few noting that it did not work at all in their rooms. Overall, while the hotel does provide free Wi-Fi, guests should be prepared for potential inconsistencies in the connection quality.
Pool
The pool area at 'Portofino Mallorca' has garnered considerable praise from guests for its cleanliness, maintenance and overall pleasant atmosphere. Described as beautiful, great and even magnificent, the pool offers a relaxing environment with several positive highlights. Guests appreciate the various poolside amenities, including comfortable loungers, umbrellas and poolside service.
The rooftop pool with its Skybar adds a unique element, providing stunning views and a perfect spot for enjoying cocktails. Despite being small, the pools are consistently noted as clean and well-maintained. Some guests mentioned the benefit of having a lifeguard on duty and the shaded spots around the spacious pool.
Although a few reviews noted the pools to be a bit cramped or in need of renovation, the overall sentiment remains positive. The poolside and rooftop areas are described as relaxing and inviting, contributing to an enjoyable stay at the hotel.
In conclusion, the pool area at 'Portofino Mallorca,' with its various amenities and efficient maintenance, stands out as a valued feature, making it a preferred spot for relaxation among guests.
Beach
Portofino Mallorca enjoys a highly praised location due to its proximity to the beach, often described as just a minute's walk away or merely meters from the hotel. Guests repeatedly highlight the convenience of having a beautiful and clean sandy beach right on their doorstep. The surrounding area complements its beachfront charm with a serene and quiet environment, perfect for relaxed walks along the promenade leading into Palma.
Visitors appreciate the ease of access to local amenities, such as shops, restaurants and supermarkets, all situated nearby. The beach itself is consistently noted for its cleanliness, availability of beach chairs and lack of overcrowding, contributing to an overall pleasant seaside experience. Furthermore, the beach's clear water and the scenic beauty of the coastline enhance the appeal, making it a prime spot for swimming and sunbathing.
Overall, Portofino Mallorca's beachfront location and the accompanying quiet neighborhood create an ideal setting for a relaxing vacation by the sea, close to all necessary conveniences and delightful walking areas.
4 Star
Portofino Mallorca has received mixed feedback regarding its claim of being a four-star hotel. While many guests appreciated the beautifully maintained building, friendly and helpful staff and affordable pricing, there is a consensus that the accommodation and services do not align with typical four-star standards. Recurrent comments indicate that the hotel feels more like a three-star establishment due to various shortcomings.
Guests have pointed out that the room conditions, amenities and general upkeep of the property don't meet their expectations for a four-star rating. Issues such as outdated rooms, operational inconsistencies, noise disruptions and lacking amenities were frequently mentioned. Moreover, the quality-price ratio has been highlighted as disproportionate.
Some positive remarks include a great breakfast and satisfactory cleanliness. However, the overall sentiment advises potential visitors to adjust their expectations, as the facility does not consistently deliver the level of luxury and comfort associated with a four-star hotel.
Outdoor Pool
Portofino Mallorca features a variety of outdoor pools that have garnered positive feedback for their cleanliness and inviting atmosphere. The large pool offers ample space for swimming and is noted for being clear and well-maintained. Guests appreciate the beautiful decor and relaxing environment, making these pools an ideal spot for unwinding. The rooftop pool area, complete with a stylish bar, provides a wonderful ambiance with great views, being particularly popular for its tranquility and the added bonus of heated waters.
Several guests highlight the rooftop pool and terrace as standout features, especially valuing the separate 'no kids' pool and the availability of a 'chill pool' area with round pods contributes to a peaceful, child-free experience. Additionally, the outdoor swimming areas are frequently described as lovely, cozy and vibrant, fostering a welcoming and relaxing setting.
However, some reviews mention that the pools can feel small and crowded at times and there's a specific note about an outdoor pool with a slide that might appeal to families. Despite these occasional critiques, the general sentiment towards the pool areas at Portofino Mallorca is overwhelmingly positive, making them a significant highlight for anyone looking to enjoy a serene and enjoyable swim during their stay.
Yes, Portofino Mallorca has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Portofino Mallorca.
No, Portofino Mallorca doesn't allow dogs.
No, parking facilities aren't available at Portofino Mallorca.