Mercure Paris Porte de Pantin
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Summary of reviewsMercure Paris Porte de Pantin enjoys a strategic location, particularly favored by guests attending events at nearby venues like the Zenith and Philharmonie concert halls. The hotel's proximity to these venues, just a ten-minute walk, adds convenience for performance-goers. Plus, its close access to the Hoche metro station and tram stops facilitates easy travel around Paris. Secure parking is also available, a feature appreciated by those driving in.
Guests frequently commend the spacious, clean, and soundproof rooms, enhanced by modern interiors and comfortable bedding. Despite the standard rooms being slightly smaller, the privilege rooms offer more space and luxurious amenities, contributing to an overall comfortable stay. The cleanliness standards at the hotel are high, with well-maintained facilities and immaculate rooms, enhancing the guests' overall positive experiences.
The breakfast at Mercure Paris Porte de Pantin is another highlight, with a diverse and high-quality buffet that satisfies a range of tastes. Although some express concerns over the breakfast's pricing and service speed, the general sentiment remains positive, viewing it as a hearty start to the day.
The hotel staff are consistently praised for their friendliness, professionalism, and attentiveness, with many guests valuing the personalized service and assistance provided throughout their stay. Despite some occasional issues with aspects like Wi-Fi connectivity, these do not overshadow the welcoming nature of the staff or the comfort of the hotel's accommodations.
Parking facilities receive positive feedback for security and ease of access, although they incur an additional cost. Meanwhile, the beds are consistently highlighted for their comfort, a key factor in the guest experience.
Overall, while some areas could benefit from enhancements, such as Wi-Fi services and certain facilities, Mercure Paris Porte de Pantin offers an attractive option for visitors seeking comfort, convenience, and attentive service in Paris.
Categories
Guests frequently commend the spacious, clean, and soundproof rooms, enhanced by modern interiors and comfortable bedding. Despite the standard rooms being slightly smaller, the privilege rooms offer more space and luxurious amenities, contributing to an overall comfortable stay. The cleanliness standards at the hotel are high, with well-maintained facilities and immaculate rooms, enhancing the guests' overall positive experiences.
The breakfast at Mercure Paris Porte de Pantin is another highlight, with a diverse and high-quality buffet that satisfies a range of tastes. Although some express concerns over the breakfast's pricing and service speed, the general sentiment remains positive, viewing it as a hearty start to the day.
The hotel staff are consistently praised for their friendliness, professionalism, and attentiveness, with many guests valuing the personalized service and assistance provided throughout their stay. Despite some occasional issues with aspects like Wi-Fi connectivity, these do not overshadow the welcoming nature of the staff or the comfort of the hotel's accommodations.
Parking facilities receive positive feedback for security and ease of access, although they incur an additional cost. Meanwhile, the beds are consistently highlighted for their comfort, a key factor in the guest experience.
Overall, while some areas could benefit from enhancements, such as Wi-Fi services and certain facilities, Mercure Paris Porte de Pantin offers an attractive option for visitors seeking comfort, convenience, and attentive service in Paris.
Business Hotel
Mercure hotels generally offer business-oriented amenities, including meeting rooms and business services. Its location near Porte de Pantin makes it accessible.
Hotel with Parking
The Mercure Paris Porte de Pantin offers private parking with electric charging stations and direct access to the hotel. This hotel is close to public transportation.
EV charging stations
Accessible Hotel
Mercure hotels, part of Accor, usually provide accessible options. Checking directly with the hotel for specific details is advisable.
Hotel with EV Charging Stations
This hotel is confirmed to have EV charging stations available for guests. Specifically, it offers two 22 kVA charging points.
4-Star Hotel
Located near Porte de Pantin, this Mercure hotel provides comfortable accommodations with convenient access to Paris. It features modern rooms, a restaurant, and meeting facilities, making it suitable for both business and leisure travelers. The Mercure brand ensures a reliable and pleasant stay.
Dog Friendly Hotel
Hotel with Gym
Guest Reviews
Mercure Paris Porte de Pantin enjoys an enviable location for visitors attending events at the nearby Zenith and Philharmonie concert halls. Guests repeatedly note the hotel's proximity to these venues, often highlighting its perfect situating within a ten-minute walk of the Zenith, making it highly convenient for attending performances. Furthermore, the accessibility of public transport is frequently mentioned, with the Hoche metro station and tram stops close by, providing easy connections to the wider city and attractions like the Stade de France. For those driving, the presence of secure parking is a appreciated feature.
Beyond its location for concerts and transport, the area is central enough to facilitate quick trips into the city. Parc de la Villette is nearby, offering leisure options to visitors staying in the area. While the neighborhood's appearance has been described negatively by some, the hotel itself is viewed as a welcoming and pleasant retreat. Guests appreciate the hotel's spacious, clean, and soundproof rooms, along with the modern style of the reception area and friendly staff. Moreover, the availability of comfortable bedding and good amenities ensures a restful stay.
Despite occasional concerns about the neighborhood's safety and cleanliness, the hotel's well-regarded accommodating staff and convenient location make it a solid choice for those attending events or needing quick access to transportation in Paris.
The breakfast experience at Mercure Paris Porte de Pantin has been met mostly with positive feedback from guests. Visitors frequently mention the variety and quality of the offerings, describing them as excellent, hearty, and plentiful. The breakfast buffet stands out for its diversity, providing a wide selection of foods that satisfy different preferences and appetites. Several guests appreciate the generous and complete nature of the breakfast, noting that it is delicious and well-presented. The service during breakfast has also been commended, with staff receiving praise for their warmth and hospitality.
Despite frequent compliments, some guests have noted areas for improvement. A few reviews highlight the slowness in replenishing food items and clearing tables, suggesting that service could be more efficient. Concerns about the pricing of breakfast are also mentioned, with some feeling that the cost is on the higher side given the offerings. A minority perceive the breakfast to be limited in variety compared to expectations, particularly considering its price.
Overall, the breakfast at Mercure Paris Porte de Pantin is widely regarded as a standout feature, characterized by a diverse selection and satisfying quality, though its cost and service efficiency have drawn some criticism.
Mercure Paris Porte de Pantin offers a comfortable stay with a few nuances to note. Guests frequently appreciate the cleanliness and modern touches of the rooms, contributing to a pleasant atmosphere. Rooms are equipped with giant beds and high-quality bedding, ensuring a restful night's sleep. The hotel’s soundproofing provides a quiet environment, even in this bustling city, while features like fridges and safes add convenience. Although standard room sizes are somewhat cramped, the spaciousness of the superior rooms is more striking and satisfying. The privilege rooms stand out with amenities such as complimentary refreshments, which add a touch of luxury to the visit.
While some rooms may show signs of wear and could benefit from a refresh, overall, guests find them clean and well-decorated, often sporting modern or nicely renovated interiors. There are minor setbacks, like occasional issues with air conditioning effectiveness and small bathrooms that can fall short of expectations in larger cities. However, the hotel staff receives praise for their friendliness and the ability to accommodate, which often elevates the experience for many visitors.
Additional amenities such as a small gym and varied breakfast selections enhance the stay, promising to cater to diverse preferences. Despite the few minor critiques, the Mercure Paris Porte de Pantin provides a comfortable hotel experience with well-equipped rooms that meet the essentials of modern travel in Paris.
Mercure Paris Porte de Pantin stands out for its consistently praised bedding and comfortable accommodation, making it a reliable choice for travelers prioritizing a good night's sleep. Guests have commended the hotel for its giant, spacious beds and clean rooms that are equipped with bedding that is often described as excellent and very comfortable. The firmness of the mattresses is noted occasionally, catering to those who prefer a firmer sleeping surface. Even the smaller beds receive positive feedback for their comfort, though some find them slightly undersized. Whether large or small, the beds and bedding are frequently highlighted as a significant aspect contributing to guests' overall satisfaction with their stay. The convenience of the hotel's location, close to train and metro stations, adds to the appeal for those visiting Paris. While there are minor mentions of average bedding not aligning perfectly with expectations, the general consensus leans towards a positive experience, with many appreciating the quality and comfort provided during their stay.
The Mercure Paris Porte de Pantin is frequently praised for its high standards of cleanliness, providing a welcoming and comfortable environment for its guests. Many reviews highlight the hotel's immaculate rooms, cozy atmosphere, and well-maintained facilities. The bathrooms are especially noted for being spotless, and the hotel's common areas, including the lobby and elevators, are also kept in pristine condition. Guests appreciate the cleanliness in the context of the hotel's stylish decor and effective soundproofing, making for a quiet and pleasant stay.
Though the hotel is described as a bit aged, guests generally find the rooms spacious and in good condition, with comfortable bedding ensuring a restful night's sleep. The attentive housekeeping staff is commended for maintaining cleanliness daily, which contributes to a positive overall impression of the hotel's hygiene standards.
However, some have noted minor issues, such as unpleasant odors in the corridors and some areas outside that could benefit from more attention. These points suggest room for improvement, but they do not overshadow the prevailing sentiment of satisfaction with the hotel's cleanliness. Overall, the Mercure Paris Porte de Pantin remains a favorable choice for those seeking a clean and tidy accommodation in Paris.
Visitors to Mercure Paris Porte de Pantin consistently highlight the exceptional qualities of the hotel staff in their reviews. Guests frequently commend the friendliness and warmth of the staff, describing their interactions as welcoming and pleasant. The team is often noted for their kindness, professionalism, and attentiveness, ensuring guests feel comfortable and valued during their stay.
Many reviews underline the helpfulness of the staff, with particular appreciation for their willingness to assist and provide guidance, whether in the hotel or during excursions in the city. Extra efforts, such as the morning inquiry "Did you sleep well?" or conversing in a guest's preferred language, contribute to the personalized service that makes a stay memorable.
Even amidst varying opinions on other aspects of the hotel, the staff consistently stand out for their positive impact. Their smiles, accessibility, and readiness to help resonate well with travelers. The consistently friendly and professional demeanor of the staff plays a significant role in guest satisfaction, adding a layer of warmth to the overall stay experience at Mercure Paris Porte de Pantin.
Guests at Mercure Paris Porte de Pantin have shared mixed experiences regarding the hotel's Wi-Fi service. While there is a general consensus about the need for improvement, the reviews largely highlight areas where the service falls short. Many guests expressed a desire for complimentary Wi-Fi access, as the current arrangements seem restrictive. Connectivity issues were frequently noted, including weak signals and an unstable, slow network. The login procedure was described as an inconvenience, often requiring repeated attempts to maintain connection. Additionally, guests mentioned a lack of information regarding Wi-Fi access at check-in and in the rooms, indicating a need for clearer communication from staff. There's room for improvement in the hotel's internet services to enhance the guest experience.
The reviews about the parking at Mercure Paris Porte de Pantin highlight a generally positive experience for guests, emphasizing convenience and security. The hotel offers secure and clean underground parking directly underneath, providing peace of mind to visitors who prefer to leave their cars in a private and safe space. With a cost of 20 euros per day, this parking option is considered moderately priced given the hotel's location, offering good value for those attending nearby events, such as at Le Zénith. Although parking is not free, the easy access and the availability of reserved spaces make it a practical choice for hotel guests. The parking facility is appreciated for its straightforward accessibility, reinforcing the hotel's reputation as a convenient base for exploring Paris.
Mercure Paris Porte de Pantin receives mixed reviews from guests assessing its status as a four-star hotel. Many guests appreciated the value for money, highlighting an unbeatable price for a four-star experience, especially through booking platforms. However, expectations for a four-star establishment are not consistently met. There were complaints about facilities and services, such as the lack of air conditioning, internet issues, and closed dining facilities during weekends and bank holidays, which detracted from the overall experience. Guests also noted the absence of essential information at check-in, such as WiFi details, and suggested improvements like adding non-slip mats in the bathrooms. Some found the staff's efforts commendable, yet felt certain services remained average, citing soundproofing and room conditions as areas needing attention. The exterior and garden design were also critiqued as not meeting four-star standards. Overall, while the hotel offers a reasonable price-performance ratio, there are several aspects that require enhancements to truly align with the expected standards of a four-star hotel.
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Location
Beyond its location for concerts and transport, the area is central enough to facilitate quick trips into the city. Parc de la Villette is nearby, offering leisure options to visitors staying in the area. While the neighborhood's appearance has been described negatively by some, the hotel itself is viewed as a welcoming and pleasant retreat. Guests appreciate the hotel's spacious, clean, and soundproof rooms, along with the modern style of the reception area and friendly staff. Moreover, the availability of comfortable bedding and good amenities ensures a restful stay.
Despite occasional concerns about the neighborhood's safety and cleanliness, the hotel's well-regarded accommodating staff and convenient location make it a solid choice for those attending events or needing quick access to transportation in Paris.
Breakfast
Despite frequent compliments, some guests have noted areas for improvement. A few reviews highlight the slowness in replenishing food items and clearing tables, suggesting that service could be more efficient. Concerns about the pricing of breakfast are also mentioned, with some feeling that the cost is on the higher side given the offerings. A minority perceive the breakfast to be limited in variety compared to expectations, particularly considering its price.
Overall, the breakfast at Mercure Paris Porte de Pantin is widely regarded as a standout feature, characterized by a diverse selection and satisfying quality, though its cost and service efficiency have drawn some criticism.
Rooms
While some rooms may show signs of wear and could benefit from a refresh, overall, guests find them clean and well-decorated, often sporting modern or nicely renovated interiors. There are minor setbacks, like occasional issues with air conditioning effectiveness and small bathrooms that can fall short of expectations in larger cities. However, the hotel staff receives praise for their friendliness and the ability to accommodate, which often elevates the experience for many visitors.
Additional amenities such as a small gym and varied breakfast selections enhance the stay, promising to cater to diverse preferences. Despite the few minor critiques, the Mercure Paris Porte de Pantin provides a comfortable hotel experience with well-equipped rooms that meet the essentials of modern travel in Paris.
Beds
Cleanliness
Though the hotel is described as a bit aged, guests generally find the rooms spacious and in good condition, with comfortable bedding ensuring a restful night's sleep. The attentive housekeeping staff is commended for maintaining cleanliness daily, which contributes to a positive overall impression of the hotel's hygiene standards.
However, some have noted minor issues, such as unpleasant odors in the corridors and some areas outside that could benefit from more attention. These points suggest room for improvement, but they do not overshadow the prevailing sentiment of satisfaction with the hotel's cleanliness. Overall, the Mercure Paris Porte de Pantin remains a favorable choice for those seeking a clean and tidy accommodation in Paris.
Staff
Many reviews underline the helpfulness of the staff, with particular appreciation for their willingness to assist and provide guidance, whether in the hotel or during excursions in the city. Extra efforts, such as the morning inquiry "Did you sleep well?" or conversing in a guest's preferred language, contribute to the personalized service that makes a stay memorable.
Even amidst varying opinions on other aspects of the hotel, the staff consistently stand out for their positive impact. Their smiles, accessibility, and readiness to help resonate well with travelers. The consistently friendly and professional demeanor of the staff plays a significant role in guest satisfaction, adding a layer of warmth to the overall stay experience at Mercure Paris Porte de Pantin.
Wi-Fi
Parking
4 Star
No, Mercure Paris Porte de Pantin doesn't have any pool.
No, a spa isn't available at Mercure Paris Porte de Pantin.
Yes, Mercure Paris Porte de Pantin welcomes dogs.
Yes, parking facilities are available at Mercure Paris Porte de Pantin.
Yes, Mercure Paris Porte de Pantin has a gym.
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