Family
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:Family rooms. Number: 6
Triple rooms. Number: 2
Please suggest which room type a family with one child should choose and where the child will sleep:Family Suite with Queen size Double bed and an extra size sofa bed for one child
Please suggest which room type a family with two children should choose and where the children will sleep:Family Suite with Queen size Double bed and an extra size sofa bed for two children
Please suggest which room type a family with three children should choose and where the children will sleep:Not available
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost:Family Suite with Queen size bed and an extra size baby cot for free or an extra sofa bed for one small child
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost:Family Suite with Queen size bed and an extra size sofa bed for one child and the baby cot for free
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost:Family Suite with Queen size bed and an extra size sofa bed for one child and the baby cot for free
Baby cot details:Max age:3 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?No
Additional amenities for children:Kid-friendly buffet
Children television networks
Reception accessible to children (small stairs)
A theme park in close proximity: Local Private Park ideal for children
Accessible
To whom is your hotel/accommodation accessible?People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?No
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
Please specify: Family Suite with private gardens and disability access (ground floor)
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Please specify: Family Suite with private gardens and disability access (ground floor)
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify?Casa Olympo Seaside Hotel is ideally designed for disability access all over the property
Health & Safety
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?No
Do you perform temperature checks upon guests' arrivals?Yes, random checks
Do you ensure contactless check-in/check-out?Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?No
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, daily
Are guests' luggage and belongings disinfected upon arrival?No
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?No
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
LimitationsAre elevator rides limited?Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?No
Does the hotel operate at a limited capacity?No
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?No
Do you allow people who don't stay at the hotel to enter the rooms?No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?Yes, New hours: Check-in: 15:00 - Check-out: 12:00
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?Yes
Do you provide disinfecting wipes in each room?No
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
Are rugs removed from guest rooms?Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are air purification and sanitization devices installed?No
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage ServiceDo you offer pre-made boxed meals to guests?Yes
Do you offer single-serve options instead of buffets for breakfast?Yes
Do you offer contactless delivery for in-room dining?Yes
Protocols & CertificationsDo you follow any of these protocols or have you obtained any of these certifications?ISO 9001:2015
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?Yes
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Details: Συνεργασία με εξωτερικό ιατρό
Is there a doctor available either on-site or on-call?Yes
Has the hotel closed during the pandemic?No
Additional Information:Κατά τους μήνεςλειτουργίας διεξάγονται συχνά ψεκασμοί απολύμανσης κατά του covid-19 τόσο στα δωμάτια όσο και στους κοινόχρηστους χώρους του ξενοδοχείου
