If you're looking for a hotel with exceptional service and friendly staff, Principal New Leisure Hotel is the perfect choice. Guests can expect a warm welcome and attentive service from the moment they arrive with the owner and staff going out of their way to make you feel comfortable. The owner is particularly impressive, speaking multiple languages and being very friendly.
The staff are described as pleasant, professional and smily with many guests noting their willingness to help and go above and beyond. Some guests even received a phone call the day before their arrival to check if they needed anything special.
This hotel is a family-run business and many guests commented on the warm and welcoming atmosphere. The staff treated guests like friends, providing lots of information about the area and ensuring that nothing was too much trouble. Several guests also praised the breakfast with one guest calling it "bőséges" (plentiful).
While some guests experienced some issues with certain staff members, these were few and far between. Overall, the hotel's staff were described as accommodating, kind and hospitable.