Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsCal Ruiz in Pas de la Casa, Andorra, is widely praised for its strategic location, offering easy access to shops, restaurants, supermarkets and ski slopes, which makes it a top choice for shopping and skiing enthusiasts. The central position also ensures that guests can conveniently access public transportation and enjoy stunning mountain views. This, combined with the hotel's cleanliness and comfortable rooms, delivers a balanced and enjoyable stay.
The breakfast is well-received with guests lauding its variety and quality, including standout features like freshly squeezed orange juice and a hearty buffet selection. Although there are minor suggestions for improvement, such as enhancing the variety of hot dishes and freshness of fruit juices, the overall sentiment is positive, making it a satisfying start to the day.
Dinner experiences receive mixed reviews; while the buffet's variety and quantity are appreciated, there are calls for improvements in food quality, variety and service timeliness. Some find the dinner somewhat overpriced and issues like limited restocking of the buffet and early restaurant closure have been noted.
Regarding the rooms, the hotel's accommodations are often highlighted for their spaciousness, cleanliness and traditional yet appealing decor. Guests enjoy comfortable beds and the beautiful views from large windows. However, minor issues such as noise near the elevator, occasional warmth in rooms during summer and minor lapses in housekeeping are also mentioned. The overall feedback on the room facilities is positive, emphasizing their balance of affordability and comfort.
Cleanliness is a strong point for Cal Ruiz with many guests commending the spotless rooms and common areas, enhancing the hotel's inviting atmosphere. Efficient cleaning services and well-maintained bathrooms further contribute to a pleasant stay, despite minor and infrequent issues.
The staff at Cal Ruiz receive glowing reviews for their friendliness, attentiveness and professionalism. Many guests describe the staff as helpful and courteous, often going above and beyond to accommodate requests. Their multilingual abilities also contribute to a better guest experience.
The Wi-Fi at the hotel garners mixed feedback; while some guests experience good connectivity, others report issues with maintaining a stable connection, particularly in specific rooms.
Cal Ruiz is well-suited for family vacations, offering spacious and comfortable family rooms, amenities for small children and pet-friendly accommodations. The variety of activities for children, both within the hotel and nearby, ensures an enjoyable stay for families.
For skiing enthusiasts, Cal Ruiz stands out for its proximity to ski slopes and lifts. Convenient facilities like ski lockers, hearty meals and the prime location make it an ideal base for ski trips.
While the vibrant nightlife nearby provides good entertainment options, it can also result in some noise disturbances. Nevertheless, comfortable room conditions help mitigate these issues.
The beds at Cal Ruiz are frequently praised for their size and comfort, contributing to a restful and relaxing stay. Clean, soft and cozy bedding further enhances the sleeping experience.
Overall, Cal Ruiz offers excellent value for a 3-star hotel, balancing comfort and affordability, making it a commendable choice for various types of travelers. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel in Pas de la Casa is a pet-friendly option. It provides a welcoming environment for guests and their pets.
Hotel near Nightlife Spots
Located on Carrer Consell General, a central street in Pas de la Casa, this hotel offers convenient access to the various bars and nightlife venues scattered throughout the town center.
3-Star Hotel
This hotel offers comfortable accommodation in Pas de la Casa with necessary amenities. It is a good option for travelers looking for a convenient and affordable stay.
Hotel near Ski Resorts
Family Friendly Hotel
Accessible Hotel
Room Types
Triple RoomThis larger heated room with parquet flooring features 3 single beds. It is equipped with flat-screen satellite TV, radio and telephone. The bathroom has a bath or shower and a hairdryer.
Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a bath and a hairdryer. The quadruple room offers a flat-screen TV with satellite channels, a wardrobe, parquet floors and heating. The unit offers 3 beds.
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room provides a flat-screen TV with satellite channels, a wardrobe, parquet floors and heating.
Budget Double RoomFeaturing a small window, this double room has a satellite TV and a private bathroom with a hairdryer and free toiletries.
Please note that cots and/or extra beds can not be accommodated in this room type.
Guest Reviews
7.4
Good
Location
Cal Ruiz in Pas de la Casa, Andorra, stands out as a top choice for travelers who prioritize location. Nestled right in the heart of the city, the hotel offers guests the convenience of being close to a variety of shops, restaurants and supermarkets. Its outstanding strategic position means that guests are just a few minutes’ walk away from the ski slopes, making it an excellent option for winter sports enthusiasts.
The central location is frequently highlighted by visitors, who appreciate the ease of access to both the commercial and recreational offerings of Pas de la Casa. The proximity to public transportation, including bus stops and the availability of parking just outside the hotel further adds to the convenience.
Guests often describe the surrounding environment as pleasant with beautiful views of the mountains that provide both relaxation and opportunities to explore nature. The hotel’s cleanliness and the comfort of its rooms complement its ideal location, ensuring a balanced and enjoyable stay.
For those seeking a budget-friendly option without compromising comfort, Cal Ruiz appears to be a perfect fit. Its combination of value for money, friendly staff and modern facilities make it a highly recommended choice for both shopping and skiing trips.
Breakfast
The breakfast at Cal Ruiz generally receives positive feedback from guests, highlighting its variety and quality. Many reviews praise the breakfast buffet for its wide selection of options, both sweet and savory, catering to diverse tastes. The freshly squeezed orange juice, a standout feature, is frequently mentioned and appreciated. Guests find the breakfast hearty, plentiful and delicious, offering good value for money. The recurring mention of ample and rich breakfast options suggests that the hotel provides a satisfying start to the day.
However, some guests feel there is room for improvement, noting issues with the fruit juices, which sometimes do not taste fresh and a lack of variety in hot dishes. There are also occasional mentions of repetitive offerings and limited choices for certain items like pastries and gluten-free options. Despite these points, the overall sentiment remains positive with numerous guests finding the breakfast satisfactory and well presented. The breakfast’s setting, including views of the surrounding area, adds to the enjoyable experience for many.
In summary, while there are minor areas that could benefit from enhancement, the breakfast at Cal Ruiz generally leaves guests content and ready for their day.
Dinner
The dinner experience at 'Cal Ruiz' hotel receives mixed feedback from guests. On the positive side, numerous reviews highlight the varied and generous all-you-can-eat buffet that caters to a range of tastes, offering plentiful and delicious options each night. Guests appreciated the quality-price ratio and the wide selection of meals, often finding the evening buffet substantial and satisfying. The restaurant's ability to accommodate dietary needs and the hearty breakfast also garnered praise.
However, some guests found the dinner meal a bit overpriced for the quality provided. Critics noted issues such as limited variety, repetitiveness and food often being served cold. There were also comments on the buffet not being well-restocked and certain dishes lacking freshness, leading to a less favorable dining experience for some. It was also mentioned that the restaurant occasionally closed earlier than expected, adding to the inconvenience.
In summary, while 'Cal Ruiz' hotel’s dinner buffet generally pleased many with its assortment and volume, there remain consistent calls for improvement in food quality, variety and service timeliness to enhance the overall dining experience.
Rooms
Nestled in a tranquil setting, the hotel's rooms are frequently celebrated for their spaciousness and cleanliness. Guests often highlight the spacious family rooms as a top feature, offering ample room for relaxation and movement. The decor is traditional yet appealing and the aesthetic generally matches the online photos, although some guests found discrepancies.
Comfort is a recurring theme with numerous remarks on the comfortable beds and well-appointed furnishings. Despite some minor issues with noise and insufficient soundproofing near the elevator, the rooms provide a cozy ambiance conducive to relaxation. Some rooms come equipped with modern amenities and large windows offering beautiful views of the mountains, enhancing the overall experience.
On the downside, there are occasional mentions of rooms being too warm, particularly in summer and the absence of air conditioning. Smaller rooms receive mixed reviews with some guests finding them adequate but others feeling cramped and uncomfortable. Additionally, a few reviews point out cleanliness issues, such as dust or mold smells, although these instances appear infrequent compared to the overall positive feedback on cleanliness.
The hotel includes several practical features like large bathrooms, functional layouts and adequate lighting, though a few rooms face challenges with poor lighting or outdated amenities. Despite these minor drawbacks, the majority of guests appreciate the overall value for money and satisfactory room facilities.
In summary, while there are occasional critiques regarding room size, noise and climate control, the spacious, clean and comfortable accommodations make the hotel a commendable choice for visitors seeking a balance of affordability and comfort.
Beds
For travelers seeking a restful retreat, 'Cal Ruiz' proves to be a haven of comfort, especially when it comes to the beds. Reviews frequently highlight the superb size and luxurious comfort of the beds, often described as super big and extremely comfortable. Guests consistently praise the bedding, noting its soft, clean and cozy nature.
The spacious and well-appointed rooms contribute to an overall sense of relaxation with many guests mentioning the comfortable mattresses and pillows that provide a soothing night's sleep. Some reviews do mention occasional issues with room temperature affecting sleep quality and isolated incidents of uncomfortable beds. However, the predominant sentiment remains positive regarding the bed comfort.
In addition to the comfort, the cleanliness and quality of the bedding further enhance the stay, providing a fresh and inviting sleeping environment. Overall, 'Cal Ruiz' appears to be a strong contender for anyone prioritizing a good night’s sleep in their travel plans.
Cleanliness
Cal Ruiz stands out for its impeccable cleanliness and general tidiness, making it an appealing choice for travelers valuing a clean and comfortable environment. Many guests have highlighted the spotless condition of the rooms and common areas, often describing them as clean, very clean or exceptionally clean. The bathrooms received particular praise for their cleanliness and well-maintained state.
Guests consistently mentioned the hotel's comfortable and inviting atmosphere created by the clean spaces and welcoming staff. Beyond cleanliness, the hotel impressed visitors with its pleasant and spacious rooms, as well as efficient cleaning services, such as regular towel replacements and daily room cleaning.
While the majority of observations point to excellent cleanliness and comfort, there were occasional mentions of minor lapses, such as dusty floors or bedding not meeting expectations. However, these instances seemed to be exceptions rather than the rule.
Overall, Cal Ruiz delivers a high standard of cleanliness, contributing significantly to a positive and comfortable stay for its guests.
Staff
The hotel 'Cal Ruiz' boasts an overwhelmingly positive reception from guests regarding its staff. Many reviews highlight the staff's friendliness, attentiveness and welcoming nature. Guests frequently describe the personnel as kind, helpful and courteous, often going out of their way to accommodate needs and requests. The reception and dining staff particularly stand out for their top-notch service with mentions of impeccable attention and efficiency. Several guests noted multilingual abilities among the staff, contributing to a better overall experience. Despite some sporadic negative remarks about individual staff members, the majority of reviews emphasize the staff's amiability and professionalism, creating a pleasant and inviting atmosphere throughout the stay.
Wi-Fi
The WiFi experience at Cal Ruiz has received mixed feedback from its guests. Some visitors have praised the hotel for providing a good and excellent WiFi connection, ensuring that they can stay connected during their stay. For most parts, the WiFi is described as decent with free access available and generally adequate for normal use. However, there have been some issues noted; certain rooms, specifically room 212, struggled with maintaining a stable connection. A few guests noted that the WiFi signal did not reach their rooms, leading to a challenging experience with intermittent connectivity. The overall sentiment reveals that while some guests encountered reliable internet service, others found it to be lacking and in need of improvement.
Family
Cal Ruiz presents itself as an ideal destination for family vacations, accommodating families of various sizes with a range of family-oriented amenities and services. Many visitors highlighted the spacious family suites and comfortable family rooms, which cater to groups including small children and even pets. The hotel's commitment to being family-friendly is evident with its provision of baby's beds and other conveniences that make staying with little ones easier.
The dining experience at Cal Ruiz received positive feedback with families enjoying breakfast and lunch without issues, even with the youngest members in tow. Activities for children are abundant both within the hotel and in the surrounding area, making it a perfect choice for families looking to keep their kids entertained throughout their stay.
Despite some critiques regarding disorganized arrangements during a ski week and the occasional presence of small rooms, the overall atmosphere is one of warm, attentive service friendly to all family members—including four-legged ones. This pet-friendly approach is another highlight, allowing families to vacation without leaving their pets behind.
Cal Ruiz excels at creating a welcoming environment with attentive staff ensuring a relaxing and enjoyable stay. Its value for money, combined with the range of family-friendly amenities, makes it highly recommended for family vacations.
Ski
Cal Ruiz in Andorra proves to be an ideal choice for skiers, thanks to its excellent location in close proximity to the ski slopes and lifts. The hotel offers convenient facilities such as ski lockers and ski storage, making it easy for guests to access their gear and head straight to the slopes within walking distance. The sizeable slopes and good access to lifts further enhance its appeal to ski enthusiasts.
Visitors appreciate the hearty breakfast and the restaurant's all-you-can-eat buffet, which provide the necessary fuel for a day on the mountains. The hotel's easy walk to the ski area and proximity to shops and parking make it convenient for both skiing and shopping trips. Rooms are spacious and equipped with clean bathrooms, heating and air-conditioning, ensuring a comfortable stay.
Guests highlight the excellent value for money with many noting the superb positioning of the hotel for skiing activities. Additionally, the scenic mountain views from the hotel add to the overall experience during the snow season. Cal Ruiz manages to offer the perfect base for a ski trip with all necessary amenities and a prime location near the slopes.
Nightlife
The area surrounding 'Cal Ruiz' offers a vibrant nightlife, making it an excellent choice for those looking to enjoy local entertainment. Many guests appreciated the good fun and vibrant options available nearby. However, the proximity to nightlife also brings some noise, as noise disturbances and common complaints about evening and nighttime sounds were noted. Specific issues included noise from neighboring guests enjoying their night, sounds from the elevator and parties happening across the street. Despite these noise concerns, some guests found comfort and calmness in their rooms. There were also mentions of the comforting and comfortable room conditions, which helped mitigate some of the disturbances. It is important to note that there is no dedicated parking space for the hotel; guests need to pay for parking until 8 pm. Finally, the inclusion of breakfast was a positive aspect appreciated by visitors.
3 Star
Cal Ruiz is often described as offering good value for a 3-star hotel with many travelers finding it a commendable choice for comfort and affordability. The hotel is noted for its cleanliness and reasonable rates, making it a good option for budget-conscious visitors. However, guest opinions on its 3-star rating are mixed. Some positive reviews highlight the standard amenities and facilities that meet expectations for this category. On the other hand, several guests feel that it falls short of a true 3-star experience with some suggesting it is more akin to a guesthouse. Despite mixed reviews on its star rating, Cal Ruiz is appreciated for providing satisfactory accommodation at a fair price.
Accessible
Cal Ruiz offers a commendable experience for guests with disabilities, characterized by its convenient location and easy access. Despite some concerns over parking fees, the availability of parking spaces is appreciated. The establishment is lauded for its accessible facilities with various accessible spaces well-placed throughout the hotel. Remarkably, specific staff members are available to assist and the signage is noted as concise. The hotel addresses accessibility issues promptly, ensuring a comfortable stay.
The cleanliness of the hotel, including its linens, is praised and the restaurant adds to the overall positive experience. Although there are mentions of elevators being slightly unconventional, such as being accessible through windows, the presence of lift services contributes to the hotel’s overall accessibility. Overall, Cal Ruiz proves to be a reliable option, especially for individuals with disabilities, due to its well-arranged and accessible amenities.
Dog Friendly
Cal Ruiz stands out as a highly dog-friendly hotel that offers a welcoming experience for both pets and their owners. The hotel allows dogs throughout the premises, including in the dining areas, making it ideal for families traveling with their furry friends. Guests have appreciated the warm treatment from the staff, who are known to be kind even to larger pets. The facilities cater well to dogs, reflecting the hotel’s commitment to being a pet-friendly establishment.
However, it’s worth noting that there is an additional charge of 8 euros per night for pet stays and some guests have faced unexpected charges, despite being informed otherwise. Ensuring fee details are confirmed prior to arrival could help avoid misunderstandings.
Despite a few issues like occasional dog hair found in rooms and hallways and the sound of barking at night, overall the hotel maintains good service and cleanliness. The positive experiences seem to outweigh the negatives, making Cal Ruiz a good value option for dog owners looking to travel without leaving their pets behind. The location also adds to its appeal with its proximity to various restaurants and attractions.
No, Cal Ruiz doesn't have any pool.
No, a spa isn't available at Cal Ruiz.
Yes, Cal Ruiz welcomes dogs.
No, parking facilities aren't available at Cal Ruiz.