Edsa Shangri-La, Manila is a luxurious 5-star hotel located in the heart of the city, making it a convenient location for guests. The hotel is situated near major shopping malls and restaurants, making it ideal for shopping and dining. Guests rave about the breakfast buffet, which offers a vast selection of cuisine and great service. The rooms are generally well-maintained, although some guests have noted that they are slightly dated and could benefit from renovations. The hotel is known for its cleanliness with well-maintained rooms and amenities. The staff is courteous, attentive and accommodating, providing excellent service to guests. The gym and pool facilities are exceptional with guests praising the gym as "the best gym and facilities relating to that I have had in Manila." The hotel is also child-friendly, making it a great place for a family staycation. The beds are comfortable, providing guests with a good night's sleep. Overall, Edsa Shangri-La, Manila is a luxurious and top-notch hotel that provides guests with an unforgettable stay.
Crowne Plaza Manila Galleria by IHG is celebrated for its unbeatable location in the heart of the Ortigas business district, offering unparalleled convenience to both business and leisure travelers. The direct access to Robinsons Galleria and proximity to major malls like SM Megamall make it an ideal choice for those looking to enjoy shopping, dining, and entertainment just steps away.
Guests consistently praise the breakfast experience, highlighting the expansive buffet that caters to both local and international tastes with its high-quality and varied selections. The dining experience is further complemented by a well-regarded dinner offering, including local favorites like chicken adobo, despite occasional minor issues with food temperature.
Rooms at the hotel are noted for their impressive size, modernity, and cleanliness. They provide a comfortable retreat with ample space, well-maintained bathrooms, and excellent views, meeting the needs of both business and leisure guests. The staff's exceptional service stands out, with personnel described as friendly, professional, and attentive, fostering a warm and welcoming atmosphere.
Cleanliness across the property is a standout feature, with guests frequently commending the dedication of the housekeeping team. Although some areas show signs of aging, the overall high standard of cleanliness is maintained, enhancing the hotel's comfortable and relaxing ambiance.
While the pool area receives mixed reviews due to its outdated condition, the hotel's other amenities, including a well-equipped adjacent gym, contribute positively to the guest experience. The beds are widely considered comfortable, offering a restful sleep with their well-maintained and spacious setup.
Crowne Plaza Manila Galleria by IHG is recognized as a remarkable choice for those seeking a five-star experience at a reasonable price. The hotel's commitment to high-quality service and facilities consistently earns it a high rating from guests. Its prime location, impeccable service, and excellent amenities make it an attractive option for both business and leisure travelers, ensuring a memorable and satisfying stay in Manila.
Grand Hyatt Manila consistently receives high praise from its guests across various aspects of their stay. Located in the heart of Bonifacio Global City (BGC), the hotel offers a prime and convenient location with easy access to key attractions, shops, restaurants and amenities. The beautiful architecture and spectacular views from its upper floors add to the visually pleasing experience. The superb and clean facilities, along with spacious and comfortable rooms, make it an ideal choice for both leisure and business travelers.
The breakfast experience is highly rated for its extensive variety and quality of options, catering to different tastes with freshly prepared dishes and exceptional service from friendly staff. A few guests note areas for improvement such as limited choices later in the morning and some inefficiencies, but overall, the breakfast buffet is considered amazing and worth the price.
Guests rave about the modern, clean and spacious rooms featuring stunning city views, particularly at night. Thoughtful amenities like two washbasins, in-room dining options, an Ily Coffee Machine and generous water bottles enhance comfort. The king-sized beds and high housekeeping standards are frequently mentioned, contributing to the luxurious feel. The hotel’s kid-friendly pool area and well-managed facilities further elevate the stay.
Cleanliness and guest care are standout features at Grand Hyatt Manila. The staff receives high praise for their attentive and personalized service, maintaining a welcoming atmosphere throughout the hotel. The rooms and facilities are well-maintained with a systematic approach to hygiene and safety, ensuring a spotless environment for guests.
The staff's attention to detail and warmth leave a lasting impression. From the front desk to concierge and housekeeping teams, the staff is consistently described as courteous, professional and helpful. Standout service from individuals like Debbie from the concierge contributes significantly to the positive atmosphere, showcasing the warm Filipino hospitality that defines many guests’ experiences.
The pool area is another highlight, noted for its exceptional quality and relaxing environment. The rooftop setting adds a unique charm and the kid-friendly amenities make it enjoyable for all ages. The exemplary staff, including names like Mrs. Bev, Mr. Orlando and Mr. Francis, offer outstanding hospitality around the pool area. 'The Peak' is highly recommended for its elevated experience, though reservations are advised due to its popularity.
Overall, Grand Hyatt Manila stands out for its superb location, exceptional amenities and quality service, ensuring a top-class stay for its visitors.
Shangri-La The Fort, Manila is a luxurious 5-star hotel located in the heart of Manila's best area, offering guests a prime location with plenty of food choices, shopping stores and malls nearby. Guests have raved about the fantastic buffet breakfast, spacious and clean rooms with modern amenities and exceptional customer service provided by the well-trained staff. The hotel's gym and pool facilities have also received positive feedback with the Kerry Sports gym being described as 'huge' and 'great' and the kiddie pool being a hit with both kids and adults alike. Families seeking a memorable staycation will find the hotel perfect with facilities for the whole family, including a play area for kids. The hotel's comfortable and very, very comfy beds have also been highly praised by guests. Despite a handful of negative reviews, the hotel's facilities, design and helpfulness of the staff make for a truly pleasant overall experience, making it one of the best hotels in Manila.