ACE Hotel and Suites is highly praised for its strategic location in the heart of Manila, offering guests convenient access to a variety of attractions and amenities. The hotel's proximity to vibrant shopping areas, diverse restaurants, and cultural landmarks makes it an ideal base for exploring the city. The neighborhood is safe and welcoming, with easy access to essential services like grocery stores and ATMs. Despite its slightly off-central position, the location offers a stable, flood-free environment that enhances the overall guest experience.
Guests commend the breakfast offerings at ACE Hotel and Suites, describing the buffet as delicious and diverse. The variety of dishes, including favorites like crispy bacon, eggs, and rice, ensures satisfaction among guests. The Sky Garden venue further elevates the breakfast experience with its pleasant ambiance. While not as extensive as some international buffets, the overall quality and presentation make breakfast a delightful part of the stay, often included with discounted spa tickets.
The hotel's spacious and clean rooms cater well to families and larger groups, with suites providing ample space for comfort and relaxation. Guests appreciate the cleanliness and well-maintained condition of the rooms, despite some older furniture. The cozy atmosphere, coupled with amenities like fresh linens, spa tickets, and breakfast, contributes to a satisfying stay.
Cleanliness is a consistent high point, with guests praising the tidy rooms and spotless hotel facilities, including the lobby and spa area. While minor improvements are suggested for areas like the gym and pool bathrooms, the hotel overall offers a clean and pleasant environment.
The staff at ACE Hotel and Suites are frequently lauded for their friendliness, professionalism, and supportive nature, ensuring a welcoming atmosphere for guests. Despite occasional mishaps, the dedicated team maintains the hotel’s reputation for excellent service with their helpful and attentive demeanor.
The hotel’s spa stands out as a major attraction, offering a unique and relaxing water spa experience that guests love. Clean facilities, combined with affordable services like massages and aromatherapy pools, make the spa an appealing retreat for relaxation and rejuvenation.
The pool area garners positive feedback for its relaxing atmosphere and appealing design, particularly popular among families and young guests. The unique pool spa experience enhances its appeal, although some suggest improvements in access policies for greater enjoyment.
Families find ACE Hotel and Suites particularly accommodating, with its spacious rooms and appealing features like the water spa and pool, making it a great choice for family vacations. The hotel supports a nurturing environment for bonding and creating lasting memories.
Overall, ACE Hotel and Suites delivers a largely positive experience, with the majority of guests praising its convenient location, excellent breakfast, comfortable accommodations, and exceptional service. The hotel offers valuable perks, including spa access, that enrich guests' stays, ensuring a relaxing and pleasant visit.
Marco Polo Ortigas Manila is a luxurious 5-star hotel that offers exceptional service and amenities. The hotel's prime location in the Ortigas area is a major selling point with guests praising its proximity to restaurants and malls. The breakfast and dinner selections are varied and delicious, although some guests noted limited options and high prices. The rooms are spacious, clean and comfortable with amazing views of the city or mountains. The hotel is also known for its impeccable cleanliness and friendly staff. While some guests had mixed experiences with the wifi and pool, the hotel is generally family-friendly and offers a great nightlife experience. For business travelers, the hotel is convenient and offers modern facilities. Overall, Marco Polo Ortigas Manila is an exceptional choice for luxury travelers looking for a comfortable and memorable stay in Manila.
Richmonde Hotel Ortigas in Manila receives high praise for its strategic location, which is a key highlight in guest reviews. Positioned centrally in Ortigas Center, it offers convenient access to key attractions, public transport, and popular shopping destinations like SM Megamall and Shangri-La Plaza Mall—an advantage for both leisure and business travelers. The hotel's location is complemented by its clean and safe surroundings and enhanced by friendly and accommodating staff.
Guests commend the hotel for its delightful breakfast experience, marked by a wide-ranging buffet with delicious flavors and local cuisine options. The breakfast area’s newly renovated setting contributes to a pleasant dining atmosphere, and the staff's attentiveness adds a welcoming touch, catering even to special dietary requests. While there are minor criticisms about variety and cost, breakfast is generally considered a major highlight of the stay.
The hotel's rooms are praised for their generous size, cleanliness, and comfort, despite being somewhat dated. Comfortable beds, excellent housekeeping, and attention to cleanliness contribute to a pleasant environment, although minor inconveniences such as dim lighting and older decor are noted. The overall quiet ambiance away from city noise adds to a restful stay.
Exceptional service from the hotel staff is frequently highlighted, with guests noting their professionalism, warmth, and responsiveness. The staff's commitment to excellent customer service ensures a positive experience throughout the hotel.
While WiFi connectivity receives mixed reviews regarding its stability, efforts for improvement are recognized. The gym and leisure facilities, including an indoor heated swimming pool and sauna, offer additional recreational options, with guests appreciating the amenities despite some areas showing age.
Richmonde Hotel Ortigas is well-regarded by business travelers, with its location near shopping centers and the inclusion of practical amenities like in-house laundry services and a versatile coffee shop for meetings. Overall, the hotel provides a comfortable and convenient stay, ideal for both business and leisure purposes, attracting repeat visits from satisfied guests.
Joy Nostalg Hotel and Suites Manila is highly regarded for its prime location in the heart of Ortigas, offering guests unmatched convenience and tranquility amidst the bustling cityscape. Guests appreciate the easy accessibility to major shopping centers like Robinson's Galleria, making it an ideal choice for shoppers and tourists. The strategic location, coupled with a peaceful atmosphere, provides a quiet retreat in the vibrant city center.
The breakfast service at the hotel receives commendable feedback, with guests enjoying good quality and a variety of choices. The cozy ambiance of the cafe enhances the dining experience, despite some comments regarding the desire for a wider selection. Overall, the morning offerings stand out for their quality and satisfying options.
The hotel rooms are frequently praised for their exceptional size, cleanliness, and comfort. Guests appreciate the well-designed spaces that include complete amenities such as a kitchen and laundry-dryer, catering to longer stays. Luxurious touches like a bathroom TV and sauna add to the guest experience, and the friendly, attentive staff contribute to a welcoming environment.
Cleanliness is a notable strength, with rooms being consistently spotless and well-maintained. The suite rooms and pool area are recognized for their inviting and clean atmosphere. The staff plays a crucial role in enhancing the guest experience with their warm, accommodating service and professional demeanor, ensuring a pleasant and memorable stay.
Despite these positive aspects, parking at the hotel can be challenging due to limited availability, especially during weekdays. This area could benefit from improvement, as it sometimes causes inconvenience for guests.
Overall, Joy Nostalg Hotel and Suites Manila excels in providing an elegant, comfortable, and well-located home-away-from-home experience, making it a top choice for travelers.
Grand Hyatt Manila consistently receives high praise from its guests across various aspects of their stay. Located in the heart of Bonifacio Global City (BGC), the hotel offers a prime and convenient location with easy access to key attractions, shops, restaurants and amenities. The beautiful architecture and spectacular views from its upper floors add to the visually pleasing experience. The superb and clean facilities, along with spacious and comfortable rooms, make it an ideal choice for both leisure and business travelers.
The breakfast experience is highly rated for its extensive variety and quality of options, catering to different tastes with freshly prepared dishes and exceptional service from friendly staff. A few guests note areas for improvement such as limited choices later in the morning and some inefficiencies, but overall, the breakfast buffet is considered amazing and worth the price.
Guests rave about the modern, clean and spacious rooms featuring stunning city views, particularly at night. Thoughtful amenities like two washbasins, in-room dining options, an Ily Coffee Machine and generous water bottles enhance comfort. The king-sized beds and high housekeeping standards are frequently mentioned, contributing to the luxurious feel. The hotel’s kid-friendly pool area and well-managed facilities further elevate the stay.
Cleanliness and guest care are standout features at Grand Hyatt Manila. The staff receives high praise for their attentive and personalized service, maintaining a welcoming atmosphere throughout the hotel. The rooms and facilities are well-maintained with a systematic approach to hygiene and safety, ensuring a spotless environment for guests.
The staff's attention to detail and warmth leave a lasting impression. From the front desk to concierge and housekeeping teams, the staff is consistently described as courteous, professional and helpful. Standout service from individuals like Debbie from the concierge contributes significantly to the positive atmosphere, showcasing the warm Filipino hospitality that defines many guests’ experiences.
The pool area is another highlight, noted for its exceptional quality and relaxing environment. The rooftop setting adds a unique charm and the kid-friendly amenities make it enjoyable for all ages. The exemplary staff, including names like Mrs. Bev, Mr. Orlando and Mr. Francis, offer outstanding hospitality around the pool area. 'The Peak' is highly recommended for its elevated experience, though reservations are advised due to its popularity.
Overall, Grand Hyatt Manila stands out for its superb location, exceptional amenities and quality service, ensuring a top-class stay for its visitors.