Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsIbis Passo Fundo Centro offers a highly convenient and appealing stay for travelers, particularly for its location in the heart of Passo Fundo. Guests consistently highlight its proximity to the Bella Cittá shopping mall and other local amenities, making it easy to explore the city on foot. The hotel's strong points include clean and comfortable accommodations, friendly staff and good facilities, catering well to both leisure and business travelers.
The breakfast service, though not included in the room rate, is generally well-received for its quality, variety and pleasant dining environment. Some guests have raised concerns about cost and occasional specific items, but the breakfast is often praised as excellent and generous.
Rooms are noted for their cleanliness and comfort, equipped with mini fridges, streaming TVs and efficient air conditioning. While the size of the rooms is often mentioned as small and there are occasional maintenance issues, the overall sentiment remains positive, applauding the efforts in maintaining a tidy and organized space.
Cleanliness across the hotel is a strong feature with high standards maintained consistently, which is reflected in the positive guest feedback. While there are occasional issues like dust or maintenance work, these do not substantially detract from the generally clean and tranquil environment.
Staff service stands out prominently with numerous guests commendably mentioning the courteous, friendly and dedicated nature of the team. Despite some instances of service inconsistencies, the majority view reflects a high level of satisfaction with staff hospitality.
The hotel's free Wi-Fi receives mixed reviews, yet a generally favorable appraisal for its reliability and stability.
Parking, however, is an area of concern for guests with issues related to the layout, accessibility and additional costs frequently mentioned. The high security of the parking area is a positive note, but improvements in ease of access are needed.
Beds receive mixed reviews as well with many guests finding them comfortable while others note issues with the mattresses and bed setups. Some guests also experience discomfort due to older mattresses or inadequate bed sizes.
The hotel maintains a solid reputation for providing a reliable and standard Ibis experience with good cost-benefit and essential amenities. Additionally, accessibility features cater to guests with disabilities, though there are aspects such as the elevator and entrance ramp that could be improved.
Lastly, Ibis Passo Fundo Centro is noted for being pet-friendly, making efforts to accommodate guests traveling with dogs, which is appreciated despite some restrictions.
Overall, the hotel is well-maintained with its exceptional location, cleanliness and friendly service being the highlights that promise a favorable stay. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel is pet-friendly, welcoming small pets and offering practical and comfortable stays for guests with animals. It features functional rooms with AC and free WiFi, plus a 24-hour bar and restaurant that serves breakfast.
Hotel with Parking
This hotel provides parking facilities for guests. The availability of parking on the premises adds to the convenience for travelers with vehicles.
3-Star Hotel
This hotel features air-conditioned rooms with free WiFi and a shared lounge. It is known for its complete facilities and cleanliness. The location is convenient, making it easy to explore the city.
Business Hotel
Accessible Hotel
Room Types
Standard Double RoomProviding free toiletries, this apartment includes a private bathroom with a shower and a hairdryer. The air-conditioned apartment provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views.
Standard Double Room with Child BedFeaturing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Ibis Passo Fundo Centro boasts an exceptional and central location in the heart of Passo Fundo, making it a highly convenient choice for travelers. Guests consistently praised its proximity to the Bella Cittá shopping mall, an asset for those seeking easy access to various stores, restaurants and pharmacies. The strategic placement on the main avenue of the city ensures that guests can effortlessly explore the surrounding areas and reach local amenities on foot. The hotel's location was repeatedly highlighted as its strongest point with guests appreciating its accessibility to food, shops and nightlife. Overall, the location of Ibis Passo Fundo Centro stands out as a major advantage, augmented by clean and comfortable accommodations, friendly staff and good facilities, providing a reliable stay for both leisure and business travelers alike.
Breakfast
The breakfast at ibis Passo Fundo Centro has garnered mixed reviews but is generally well-received for its quality. Many guests commend the breakfast for being very good with several describing it as excellent, generous and varied, featuring well-organized setups and good products. The location and panoramic city views from the breakfast area add to the pleasant experience for some. Cleanliness and the courtesy of the staff also enhance the overall dining experience.
However, a number of negative reviews highlight concerns about the breakfast cost, which is not included in the room rate and considered expensive by several guests. Some reviewers feel that the variety could be better for the price paid; issues with specific items like scrambled eggs and a lack of fresh options at times were noted. Despite these points, the breakfast still receives praise for being very complete and exceptionally tasty, making it a highlight for many staying at the hotel.
Rooms
The rooms at ibis Passo Fundo Centro receive mostly positive remarks for their cleanliness and comfort. Guests appreciate the efforts to maintain a tidy and well-organized living space with specifically highlighted amenities including mini fridges, streaming TVs and well-functioning air conditioning. The beds and linens are generally comfortable, contributing to a pleasant stay. Furthermore, the hotel is noted for its good location and standard accommodations typical of Ibis properties, which is viewed favorably by many guests.
However, the size of the rooms is a recurrent issue with descriptions frequently mentioning them as small or tight. Several guests also pointed out maintenance concerns, such as rooms needing renovation, presence of mold or leaks and inadequate lighting. Some guests were dissatisfied with the room cleanliness on arrival, citing issues like dusty areas and wrinkled bed linens. Complaints also include poor television quality, lack of USB outlets and insufficient room amenities like additional blankets.
The overall impression is that while ibis Passo Fundo Centro provides a reliable and clean environment with good service, the small size of the rooms and occasional maintenance problems can be an inconvenience for some guests. The hotel’s location and cost-benefit ratio remain strong points in its favor.
Beds
The reviews of ibis Passo Fundo Centro highlight mixed opinions about the beds. Many guests found the beds to be comfortable with some describing them as very comfortable and good. Positive notes include beds being adequately spaced and the provision of an extra bed for children, which is a thoughtful touch not always found in other hotels. However, there are several concerns regarding the bed quality, such as reports of hard, thin or very soft mattresses. Some guests felt the beds were small with only double size beds available instead of queen. A few guests experienced discomfort from old mattresses that could benefit from an upgrade. Additionally, there were mentions of beds not being made, bed sheets needing replacement and issues with bed noise. While some reviews praised the comfort of the beds, others expressed significant dissatisfaction, indicating a need for improvement in bed quality and maintenance.
Cleanliness
Ibis Passo Fundo Centro consistently impresses guests with its high standards of cleanliness. Feedback highlights the pristine condition of the bed and bath linens, often noted for their pleasant scent. The rooms are frequently described as extremely clean, well-organized and comfortable with air conditioning and streaming TV adding to the inviting ambiance.
Guests appreciate the hotel's diligent housekeeping, often describing the cleaning as impeccable. Despite a few mentions of dust under the bed and occasional issues with bathroom cleanliness, the overall sentiment is positive. The environment is described as clean and tranquil, contributing to a peaceful stay.
Renovation work during some stays has been noted but hasn't overshadowed the consistent cleanliness and organization. The hotel maintains a clean, comfortable atmosphere throughout its premises, from rooms to common areas like the garage.
While the entrance signage and staff training received some criticism, the general consensus is that Ibis Passo Fundo Centro lives up to the Ibis brand's reputation for cleanliness and comfort. The friendly staff and excellent location further enhance the appeal of this well-maintained hotel.
Staff
The guest reviews for ibis Passo Fundo Centro highlight the exceptional service provided by the hotel staff. Guests frequently commend the courteous, friendly and dedicated nature of the team, noting their willingness to go above and beyond in their duties. Many reviews mention the polite and competent reception team with phrases such as 'excellent service,' 'friendly and helpful staff,' and 'attentive and understanding' being commonly used.
However, a few criticisms exist, indicating some inconsistencies in service. Some guests experienced delays and unhelpful attitudes from certain employees, particularly during check-in and when handling multiple tasks. Despite this, the majority of feedback celebrates the staff’s friendliness and competence, painting an overall positive picture of the hospitality at this hotel.
Guests also appreciate the good customer service, cleanliness and organization with several pointing out the helpful nature of the staff throughout their stay. Overall, while there are minor areas for improvement, the general sentiment reflects a high level of satisfaction with the staff and the service they provide at ibis Passo Fundo Centro.
Wi-Fi
The guest reviews for the Wi-Fi at ibis Passo Fundo Centro present a mixed yet generally favorable picture. Many guests praised the internet service as being excellent and noted very good Wi-Fi. The reliability of the Wi-Fi received positive marks with some mentioning that it was relatively stable. However, there were also mentions of slow and unreliable internet with a few guests experiencing connectivity issues that made it impossible to connect or provided a bad signal. Despite these occasional drawbacks, the overall sentiment suggests that the hotel's internet service is largely satisfactory for most visitors.
Parking
Parking at ibis Passo Fundo Centro presents some challenges for guests. The parking is located at the back of the upper floor and involves navigating a spiral ramp, which can be steep and narrow, especially for larger vehicles. The garage is separate from the hotel, far from the rooms and elevators, making it inconvenient for guests with heavy luggage. There is a high level of security for parked vehicles, but the access and usability are problematic with many guests finding the layout confusing and poorly signaled. The parking is also charged separately, which some guests find costly. Despite the safety of the parking area, the lack of valet services and the need for staff assistance highlight room for improvement in accessibility and functionality.
3 Star
Ibis Passo Fundo Centro presents itself as an above-average Ibis, showcasing clean linen and a convenient location. The hotel's good service aligns with the standard offerings typical of the Ibis brand, providing a reliable experience with a favorable cost-benefit ratio. Guests noted that the facilities are basic but adequate, meeting expectations for the daily rate. However, some pointed out that the parking situation could be improved, particularly for larger vehicles navigating the tight garage space. Despite some minor drawbacks, such as the absence of a direct line to the reception from the room phone, the hotel's overall experience remains positive and consistent with the Ibis standard.
Accessible
Ibis Passo Fundo Centro offers a generally accessible experience for guests with disabilities. The pedestrian areas are designed to be wheelchair accessible and feature handrails to assist older guests. The location of the hotel is convenient and accessible, ensuring ease for guests navigating the surrounding area. Accommodations are described as comfortable, though there are some notable areas for improvement. The accessibility from parking lot G2 to the elevator seems to pose some challenges and guests have noted the elevator to be slow and confusing. Additionally, the entrance ramp and the accessibility features in some disabled rooms could use enhancements. Overall, while the hotel provides several accessible amenities, there are specific areas that could benefit from improvements to better serve all guests.
Dog Friendly
Ibis Passo Fundo Centro is known for its pet-friendly environment, ensuring that guests with pets feel welcome. The hotel accepts pets and many reviews highlight their satisfaction with the pet-friendly policies. There are some restrictions, such as the requirement for an ID for pets at check-in and not being allowed to leave pets unattended in the room. Despite these rules, guests appreciate the effort the hotel makes in accommodating pets, making it a viable option for travelers with dogs.
No, ibis Passo Fundo Centro doesn't have any pool.
No, a spa isn't available at ibis Passo Fundo Centro.
Yes, ibis Passo Fundo Centro welcomes dogs.
Yes, parking facilities are available at ibis Passo Fundo Centro.