Pau43.33154300,
-0.35993900,
2, Rue Suzanne Lenglen(Show on Map)
8.7
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Kyriad Prestige Pau – Palais des Sports is highly regarded for several positive aspects that cater to various types of travelers, particularly those looking for convenience and comfort. The hotel’s strategic location near the highway, Zenit de Pau and electric charging stations makes it an ideal stopover for travelers, especially those heading to Spain or exploring the Pyrenees. Despite being situated on the outskirts of Pau, the area is tranquil and accessible, further enhanced by a nearby bus stop offering straightforward routes to the city center.
Rooms at the hotel are frequently praised for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable beds, soundproofing and family-friendly accommodations such as connecting rooms and large family suites. Cleanliness throughout the hotel is noted as impeccable with both rooms and communal areas being well-maintained and spotless.
When it comes to dining, the breakfast buffet is a highlight for many guests, offering a variety of both local specialties and standard options. Despite occasional mentions of the breakfast being pricey, the overall quality and diversity of the food receive positive feedback. The on-site dining options, particularly the nearby restaurant La Boucherie, provide convenience and high-quality meals with guests enjoying the well-prepared dishes and accessible locations.
The staff at Kyriad Prestige Pau – Palais des Sports are frequently commended for their friendliness, professionalism and helpfulness. From the reception to the dining room, the team's welcoming attitude and attentive service significantly enhance the guest experience.
Additional amenities such as free and secure parking, including EV charging stations, further add to the convenience of staying at this hotel. Families find the hotel particularly accommodating, benefiting from spacious and connected rooms designed to ensure comfort and safety.
However, not all reviews are uniformly positive. Some guests reported issues with Wi-Fi connectivity, limited food choices at dinner and occasional maintenance problems such as heating adjustments and broken amenities. Furthermore, while the hotel is generally viewed as clean and comfortable, some aspects do not fully live up to its four-star rating.
Overall, Kyriad Prestige Pau – Palais des Sports offers a well-rounded and favorable experience for guests with significant strengths in location, room quality, cleanliness, dining and service, making it a dependable choice for various kinds of travelers. Show more
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Categories
Family Friendly Hotel
The 'Prestige' designation suggests a higher level of comfort and amenities, potentially including a pool. Its location near the Palais des Sports and Zénith is convenient for families attending events.
Dog Friendly Hotel
This hotel allows pets of any size for an additional fee. It also offers a restaurant, bar, Wi-Fi, and air conditioning.
Accessible Hotel
The hotel offers accessible parking and the entire unit is wheelchair accessible. Specific in-room features include roll-in showers, toilets with grab rails, and shower chairs, with access to upper floors via elevator.
Hotel with Gym
This hotel offers a fitness area for sports activities. The fitness area complements the spacious rooms and quality bedding for a comfortable stay.
Hotel with EV Charging Stations
This hotel features an electric car loading station. It is conveniently located near the city center, the Palais des Sports, and the Zénith arena. It also offers secure parking.
4-Star Hotel
This hotel offers modern, quality accommodation with excellent facilities. It is conveniently located near the Palais des Sports and Zénith-Pau, making it ideal for event attendees. It features free WiFi, a restaurant, and a fitness center, catering to both leisure and business travelers.
Hotel with Parking
EV charging stations
Room Types
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 3 beds.
1 Double Bed 1 Single BedThe unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
The Kyriad Prestige Pau – Palais des Sports boasts a strategic location that is frequently praised by guests. It's conveniently situated near the highway, making it an ideal stopover for travelers heading to Spain or navigating the Pyrenees. The hotel’s proximity to both the Zenith de Pau and electric charging stations further enhances its appeal, especially for those attending events or in need of sustainable travel options.
Despite being on the outskirts of Pau, the area is noted for its tranquility and ease of access. For those without cars, a nearby bus stop offers a straightforward route to the city center. Guests appreciate the hotel’s cleanliness and comfort with spacious rooms and comfortable beds being highlighted. Ample parking and ease of access from the autoroute also contribute to the hotel's convenience, making it a practical choice for travelers on the go.
Dining options are also a plus with a well-regarded restaurant in the building and additional eateries nearby. The location allows for restful stopovers while providing easy access to the city’s amenities, balancing the need for peace with the convenience of urban proximity. Overall, the Kyriad Prestige Pau presents a well-rounded option for travelers seeking comfort, accessibility and strategic placement on their journey.
Breakfast
Guests at Kyriad Prestige Pau – Palais des Sports generally have positive feedback about the breakfast offerings, highlighting the variety and quality of the food. Many appreciated the sumptuous and extensive breakfast buffet, describing it as very good, hearty and generous. There are local specialties, varied options including sweet and savory items, cheese and cold cuts, as well as plenty of hot and cold selections to cater to diverse tastes.
Cleanliness and the completeness of the breakfast were remarked frequently with terms like "excellent breakfast," "rich and delicious buffet breakfast," and a "very filling and varied breakfast" appearing often. Guests noted the availability of secure parking and electric car charging stations as added conveniences.
However, some reviews mentioned drawbacks like the higher price of breakfast, suggesting it was a bit expensive for what was offered. There were a few mentions of limited options, temporary shortages of dishes or utensils and occasional quality issues such as expired food or poor bread quality.
Despite these occasional concerns, the overall sentiment remained highly favorable with many recommending the breakfast as "great" and "perfect," praising its variety and comprehensiveness. The breakfast room was also noted as spacious and pleasant, contributing to a positive dining experience.
Dinner
The dining options at Kyriad Prestige Pau – Palais des Sports have drawn a mix of reviews, but the general consensus points towards a positive experience, especially with the nearby restaurant, La Boucherie. Guests have frequently appreciated the convenience and quality of the adjoining restaurant, highlighting its well-prepared meat dishes and commendable menu selection. Some visitors even enjoyed a discount at La Boucherie when staying at the hotel.
The on-site restaurant has also been praised as very appreciated and perfect for dinner with several guests recommending it. The convenience of having a restaurant within the hotel or just next door to it avoids the need for additional travel, which has been particularly handy for guests on road trips.
However, there were a few criticisms concerning limited food choices and occasional closures of the on-site restaurant, which left some guests disappointed and necessitated seeking dining options elsewhere. Service inconsistencies and waiting times at the restaurant have also been mentioned, though not by the majority.
Overall, the proximity and quality of the dining options at Kyriad Prestige Pau are notable highlights for guests with many enjoying good meals and an excellent dining experience during their stay, particularly at La Boucherie.
Rooms
Kyriad Prestige Pau – Palais des Sports offers a highly praised accommodation experience, particularly for its rooms. Guests consistently highlight the spaciousness of the rooms and bathrooms, making them an excellent choice for travelers with restricted mobility. Cleanliness is frequently mentioned as a standout feature with many describing the rooms as immaculate and very well-maintained.
Comfort is another strong point with guests complimenting the quality of the bedding and overall room amenities. The rooms are well-insulated, ensuring a quiet and peaceful stay. Modernity is evident throughout, as the rooms are described as contemporary, nicely decorated and equipped with practical facilities such as coffee makers, quality linens and ample storage space.
Family travelers appreciate the availability of connecting rooms, enhancing convenience and comfort. The large family suites and spacious layouts cater well to the needs of those traveling with children. Functionality is seen in the well-appointed rooms, some of which come with modern bathrooms and excellent soundproofing.
While a few guests noted minor issues such as room temperature adjustments and occasional missing bath soaps, these did not significantly detract from the overall positive experiences. The hotel also provides features like private parking and hearty breakfast options, adding to the value and satisfaction of the stay.
In summary, the Kyriad Prestige Pau – Palais des Sports stands out for its spacious, clean and comfortable rooms, modern amenities and excellent service, making it a reliable choice for various types of travelers.
Beds
Kyriad Prestige Pau – Palais des Sports is frequently praised for its outstanding comfort, particularly when it comes to its bedding. Guests consistently describe the beds as comfortable, top-quality and generously sized. The hotel provides super comfortable beds and excellent bedding, ensuring a good night's sleep. Memory foam and a selection of good pillows, including fluffy and very comfortable options, further enhance the experience. The rooms, which are clean and spacious, contribute to the overall comfort. Although minor comments were made about the firmness of the bedding, the majority of reviews emphasize the exceptional quality and comfort of the sleeping arrangements. The attention to bedding comfort with many reviews highlighting this aspect, makes Kyriad Prestige Pau – Palais des Sports a top choice for travelers seeking a restful stay.
Cleanliness
Kyriad Prestige Pau – Palais des Sports consistently impresses guests with its outstanding cleanliness and modern amenities. Visitors frequently highlight the hotel's impeccable cleanliness in both rooms and communal areas, often describing the spaces as spotless, extremely clean and well-maintained. The rooms are noted for being not just clean, but also spacious, comfortable and cozy, providing a modern atmosphere that many appreciate. Reviews often mention the hotel's excellent hygiene standards, extending from the general premises to specific areas such as the bathrooms and breakfast area. Despite the hotel's proximity to the road, the rooms remain quiet due to effective soundproofing. Guests also appreciate the friendly and polite staff, which contributes to a welcoming and well-organized environment. Overall, the hotel offers great value for money, thanks to its high level of cleanliness, comfort and modern facilities.
Staff
At Kyriad Prestige Pau – Palais des Sports, the hospitality stands out, consistently praised by guests for its welcoming atmosphere and attentive service. The staff are described as very friendly, professional and helpful, ensuring a pleasant stay from the moment of arrival. Reception staff, in particular, are noted for their warm and professional service, contributing to a positive first impression.
Guests frequently mention the staff’s friendliness and smiles, creating a welcoming environment throughout the hotel. The team's readiness to assist and their excellent customer service are highlights, reflecting a genuine commitment to guest satisfaction. The pleasant and polite nature of the team, combined with their responsiveness and attentiveness, ensures that guests feel well cared for during their stay.
Despite some isolated comments about less friendly interactions, the overall consensus is overwhelmingly positive with many appreciating the superb and great welcomes provided. This friendliness extends beyond the reception, as dining room staff also contribute to the amiable atmosphere with good breakfast services and helpful attitudes.
In summary, the staff at Kyriad Prestige Pau – Palais des Sports are a substantial asset to the hotel, consistently offering a professional, friendly and welcoming experience that enhances the overall guest experience.
Wi-Fi
Guests at Kyriad Prestige Pau – Palais des Sports have varied experiences with the hotel's Wi-Fi service. Many reviews highlight the availability of free Wi-Fi throughout the premises, which some found to be reliable and easy to connect to. The connection was described as decent and good by a number of guests, indicating satisfactory performance for general use. However, there have been instances of dissatisfaction with comments about the Wi-Fi being too slow, dropping out and not working in specific rooms such as room 111. Some guests also mentioned instances of broken Wi-Fi and the absence of apologies for the inconvenience. Overall, while many found the Wi-Fi service to be adequate, a notable number experienced issues that could impact connectivity depending on the location within the hotel.
Parking
The parking situation at Kyriad Prestige Pau – Palais des Sports receives high marks from guests. It is consistently described as free and secure with multiple guests appreciating the gated and monitored environment. The parking area is ample and spacious, ensuring plenty of room for vehicles and it's conveniently located onsite for easy access. Several reviews also highlight the availability of parking under surveillance cameras for added security and the presence of EV charging stations, including Tesla chargers, is a noted benefit for electric vehicle owners. Overall, guests find the parking to be a stress-free experience with the added convenience of 24-hour check-in suiting travelers who arrive at late hours.
EV charging stations
Kyriad Prestige Pau – Palais des Sports offers a variety of amenities for electric vehicle owners, including Tesla Superchargers and standard electric car charging stations. Guests frequently highlight the free and fast EV charging services, making it a convenient choice for those traveling with electric cars. The hotel boasts multiple Tesla chargers, ensuring reliable and easy access to power outlets. The availability of these chargers is a notable feature, enhancing the overall convenience for guests with electric vehicles.
Family
Kyriad Prestige Pau – Palais des Sports stands out as an ideal destination for family travelers looking for comfortable and accommodating options. The hotel offers spacious and well-equipped family rooms, designed to cater specifically to the needs of families. These rooms provide ample space and ensure safety, making it easy for parents to stay with children.
A notable feature is the availability of connected family rooms, which are perfect for families with children, offering both convenience and comfort. The connecting rooms are especially praised for their suitability, whether it’s a family of four or even larger groups. With options for adjacent rooms, families can stay close together while enjoying a pleasant and hassle-free experience.
The hotel’s focus on family-friendly accommodations ensures that stays are comfortable and enjoyable, highlighted by reasonable pricing and convenient locations of the rooms within the hotel. Guests have consistently noted the superb quality and accommodation service, making it a preferred choice for family stays.
4 Star
The Kyriad Prestige Pau – Palais des Sports presents a mixed experience for guests, particularly in terms of its four-star rating. While the room facilities align with what one would expect from a four-star establishment, some aspects fall short, such as the acoustics, lack of black-out curtains and heating issues in the bathrooms. Additionally, problems with TV channel reception and the overall bedroom layout detract from the experience.
Guests generally found the hotel to be clean and serviceable, acknowledging that the cleanliness and service meet four-star standards. However, the breakfast is often described as disappointing for a hotel of this rating. The level of comfort and facilities is also viewed as average and not justifying the four-star claim, leading some to suggest that the hotel feels more like a three-star property.
In summary, while the hotel offers certain amenities and cleanliness expected of a four-star hotel, other aspects, such as breakfast quality and certain room features, do not meet this standard. This inconsistency yields an overall impression that Kyriad Prestige Pau – Palais des Sports may be better classified as a three-star hotel.
Accessible
Kyriad Prestige Pau – Palais des Sports is commendable for its attention to accessibility. The hotel ensures that guests with restricted mobility can comfortably use the bathrooms, which are well adapted to their needs. Essential facilities for the disabled are not just standard but also very much appreciated by guests.
Comprehensive accessibility features are evident throughout the hotel, including clearly marked and easy-to-park areas. The hotel’s accessibility standards are well-established, making it a convenient choice for travelers with disabilities. Moreover, it is dog-friendly, allowing travelers with service animals or pets to have a seamless experience.
Overall, this hotel guarantees comfort and ease for disabled guests, further enhanced by its convenient car access. However, it should be noted that some reviews highlighted that few Covid barriers were respected and no health pass was required.
Dog Friendly
Kyriad Prestige Pau – Palais des Sports is an accommodating choice for those traveling with pets. This dog-friendly hotel has received positive feedback for its welcoming approach towards furry companions. Guests appreciate that pets are allowed, highlighting the ease and convenience of bringing along their dogs. The hotel setting is described as dog-friendly, ensuring a comfortable stay for both pets and their owners. The ability to bring pets is frequently mentioned as a notable benefit, making this an attractive option for pet owners.
No, Kyriad Prestige Pau – Palais des Sports doesn't have any pool.
No, a spa isn't available at Kyriad Prestige Pau – Palais des Sports.
Yes, Kyriad Prestige Pau – Palais des Sports welcomes dogs.
Yes, parking facilities are available at Kyriad Prestige Pau – Palais des Sports.
Yes, Kyriad Prestige Pau – Palais des Sports has a gym.