Pau43.32983700,
-0.35403300,
106, Avenue De L'europe(Show on Map)
8.3
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Mercure Pau Palais des Sports is widely appreciated by its guests for its convenient and serene location. The hotel is situated close to the highway, making it an ideal stopover for travelers heading to Spain or those who prefer easy access to main roads. The quiet, tree-enveloped surroundings add to the peaceful ambiance, complementing the secure and ample parking facilities.
Guests highlight the breakfast menu for its variety and quality. The buffet offers a generous selection, including a well-received English breakfast and delicious pastries. Unique touches such as cast iron pot dishes and local products elevate the experience, despite a few remarks about the price and some industrial products.
Dinner at the hotel’s restaurant receives commendations for its quality and variety with many describing their meals as exceptional. The calm and efficient service, along with a welcoming restaurant atmosphere, contribute to a positive dining experience. Although some guests noted limited menu options and specific dish critiques, the overall sentiment remains favorable.
The rooms are praised for their cleanliness and comfort. Modern amenities, quality bedding and a contemporary decor enhance the stay, despite occasional remarks about room size. Soundproofing and general quietness ensure a restful experience.
Cleanliness is a strong suit for the hotel with both rooms and common areas well-maintained, creating a comfortable environment. Guests appreciate the attentiveness and friendliness of the staff, who are frequently described as professional and willing to assist in English. The reception and dining staff receive particular praise for their welcoming and helpful nature.
The pool is a notable feature, often described as pleasant and well-maintained, contributing to the overall enjoyable stay. While some guests suggested improvements like heating, the pool remains a valued amenity alongside free parking and a recommended gym.
The ample, free parking is a significant convenience, making the hotel easily accessible and enhancing the overall guest experience. The comfort of the beds, enhanced by air conditioning, adds to the restful atmosphere with numerous guests applauding the high-quality bedding.
In summary, the Mercure Pau Palais des Sports stands out for its convenient location, high standards of cleanliness, comfortable rooms, quality dining options and exceptional staff, making it a highly recommended choice for travelers. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel features an outdoor swimming pool, which is a great amenity for families traveling with children. Its location near the Palais des Sports and Zénith is convenient for attending events.
Dog Friendly Hotel
This hotel allows pets of any size for an additional fee. It offers comfortable accommodations for guests traveling with their dogs.
Hotel with Swimming Pool
This hotel offers an outdoor swimming pool, a fitness room and a shaded patio. Guests can enjoy local cuisine and wines from the Jurançon hillsides in the bar and restaurant.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi and a range of facilities including a swimming pool, fitness room, and restaurant. It caters to both business and leisure travelers.
Business Hotel
This hotel offers 6 meeting rooms with a terrace and private parking, catering specifically to business travelers. It also provides amenities for relaxation, such as an outdoor pool and fitness room.
Hotel with Parking
This hotel offers a large, free private car park. Accessible parking and electric vehicle charging terminals are available on site.
EV charging stations
Accessible Hotel
This hotel offers wheelchair accessibility in common and public areas, including access to the outdoor swimming pool. It also has an elevator for access to different floors.
Hotel with Gym
This hotel features a fitness center and an outdoor pool. It provides an on-site gym for guests looking to maintain their fitness routine during their travels.
4-Star Hotel
This renovated hotel is located next to the Palais des Sports and the Zénith. It offers comfortable and modern accommodation with an outdoor pool and a fitness center. Guests appreciate the friendly staff and convenient amenities like free parking and electric vehicle charging stations.
Hotel with Outdoor Pool
This renovated hotel features an outdoor swimming pool with a shaded patio, a fitness room, and a restaurant. It is located near the Palais des Sports and offers comfortable and modern accommodation.
Hotel with EV Charging Stations
Room Types
Standard Double RoomThe double rooms overlook the outdoor swimming pool or the car park.
Deluxe Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features air conditioning, soundproof walls, a tea and coffee maker, a dining area and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
The Mercure Pau Palais des Sports enjoys a convenient location for travelers, especially for those on their way to Spain or needing a stopover. The hotel is not in the hustle and bustle of the city center, but its proximity to the highway makes it easily accessible for travelers, ensuring a smooth continuation of their journey. The surroundings are quiet and welcoming with the added benefit of being enveloped by trees, offering a serene atmosphere. Despite the distance from the center of Pau, the location is still well-regarded due to its ease of access to the main roads and secure parking options. It's an ideal choice for those prioritizing a peaceful stay and straightforward traveling routes.
Breakfast
Guests at Mercure Pau Palais des Sports generally had positive experiences with the hotel's breakfast offerings. The breakfast is described as generous, hearty and extremely varied, featuring a wide selection of options that cater to different tastes. Many guests found the quality of the food to be excellent with some highlighting the particularly good English breakfast and the very tasty pastries, especially the chocolate plait.
The breakfast includes unique touches like dishes cooked in cast iron pots and the inclusion of local products, adding to its appeal. The buffet format is appreciated for its variety and the pleasant breakfast room ambiance.
While the majority of reviews praise the breakfast, there are a few criticisms. Some guests felt that the price of 17 euros was too high given the offerings and others noted that breakfast options were not well explained at check-in. A few guests mentioned the use of industrial products and suggested a stronger focus on local producers could improve the experience.
Overall, the breakfast at Mercure Pau Palais des Sports is highly regarded for its variety and quality with many guests describing it as excellent and exceptional.
Dinner
The dining experience at Mercure Pau Palais des Sports offers a mix of perspectives with many praising the quality and variety of the food. Guests frequently describe the meals as exceptional for a hotel with specific comments highlighting the good food and the high quality of the restaurant. The dinner service is often noted for its calm and efficient nature and the terrace provides a pleasant setting for breakfast.
On the flip side, there are some mixed reviews about the menu and specific dishes. A few guests found the restaurant offerings to be mediocre and the dinner menu somewhat limited with some comparing it unfavorably to other hotels in the same chain. However, many others enjoyed their dining experiences, calling the meals excellent and the restaurant very good overall.
While there are some criticisms about specific dishes like tough ribeye and unnatural potatoes, the general consensus remains positive. The restaurant's welcoming atmosphere and comfortable setting contribute to a generally good dining experience for guests staying at Mercure Pau Palais des Sports.
Rooms
The rooms at Mercure Pau Palais des Sports receive high marks for cleanliness and comfort. Although some guests found them small and a bit cramped, others noted that they were adequately spacious and well-designed. The rooms come equipped with modern amenities like a fridge and their functional layout ensures that guests have everything they need. The quality of the bedding is frequently praised with guests highlighting the comfort of the beds and pillows. The hotel's decor is another standout feature, described as refined and contemporary, adding to the overall pleasant experience. Despite a few remarks about the room size, the soundproofing and general quietness of the hotel, combined with convenient features such as free parking, contribute to a positive stay.
Beds
The beds at Mercure Pau Palais des Sports consistently receive high praise for their comfort. Guests frequently mention the bedding as excellent and the rooms themselves as very comfortable, often highlighting the presence of air conditioning. The comfort of the beds and the hotel overall stands out with many reviews specifically noting the cleanliness and quality of the bedding. Despite one mention of a creaky bed, the overwhelming sentiment points to a restful and pleasant sleeping experience.
Cleanliness
Mercure Pau Palais des Sports garners positive remarks primarily for its high standards of cleanliness. Guests consistently highlight the hotel’s pristine condition, describing it as a clean hotel with clean rooms that are maintained very well and often. The establishment meets cleanliness expectations not just in the rooms but throughout the entire property, creating a pleasant and comfortable environment for visitors.
Despite some minor critiques, like minimal bathroom equipment and the practicality of having the toilet not separate from the bathroom, the hotel maintains its appeal. Guests appreciate a clean and pleasant setting, along with modern rooms, comfortable beds and an overall very nice hotel experience.
The hotel staff are frequently described as attentive and friendly, contributing to a welcoming and comfortable atmosphere. Additional amenities such as easy and free parking, good breakfast options and a pleasant pool further enhance the guest experience.
While some guests have noted areas for improvement, such as the cleanliness of the pool, overall feedback highlights the hotel's commitment to hygiene and guest satisfaction. The Mercure Pau Palais des Sports stands out as a clean and comfortable choice for travelers.
Staff
Nestled in the heart of Pau, 'Mercure Pau Palais des Sports' has garnered favorable reviews thanks to its exceptional staff. A common theme throughout guest feedback highlights the friendliness and professionalism of the team. Many guests commended the staff's proficiency in English, making communication smooth and hassle-free. Visitors appreciated the warm and welcoming atmosphere created by the kind and helpful members, particularly those at the reception and in the restaurant.
The hotel's team is frequently described as attentive, always available and willing to go the extra mile to ensure a pleasant stay. Several reviews specifically mention the efficient and pleasant reception service with the desk staff recognized for their friendliness and readiness to assist. This level of attentiveness extends to all areas, including the pool and the dining spaces, ensuring guests receive top-notch service throughout their stay.
In addition to the excellent staff, the building itself is noted for its cleanliness and pleasant ambiance, further enhancing the overall guest experience. With such high praise for both service and facilities, it's no wonder that 'Mercure Pau Palais des Sports' comes highly recommended by its visitors.
Pool
The pool at Mercure Pau Palais des Sports receives generally positive feedback. Guests frequently describe it as nice, great and very pleasant, highlighting it as a key feature of their stay. The pool is appreciated for being well-maintained and clean, contributing to the overall appeal of the hotel's amenities. Although a few guests noted that the pool and its surroundings are somewhat cramped and suggested that heating could extend its usability, the overall sentiment remains positive. Coupled with free parking and recommended gym facilities, the pool is often mentioned alongside the hotel's quality restaurant and comfortable rooms, creating a well-rounded, pleasant experience for visitors.
Parking
The Mercure Pau Palais des Sports offers an array of convenient amenities for guests with parking being a standout feature. The hotel boasts ample free parking, including a large, secure and mostly shaded area right in front of the reception. This makes it easily accessible by car, contributing to a hassle-free experience. The strategic location allows for easy access to the city center. The parking is well-organized and comes at no additional cost, adding to the overall comfort and convenience of staying at this hotel.
Yes, Mercure Pau Palais des Sports has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure Pau Palais des Sports.
Yes, Mercure Pau Palais des Sports welcomes dogs.
Yes, parking facilities are available at Mercure Pau Palais des Sports.