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Summary of reviewsHotel Porthal da Ilha in Paulo Afonso, Bahia, emerges as a standout accommodation option praised for its excellent location, top-notch service and impressive facilities. The hotel's prime positioning, near the bus station and local attractions, offers convenience and a sense of security that guests consistently appreciate. This advantageous location is complemented by the hotel's serene atmosphere and proximity to shops, making it accessible and comfortable for travelers.
The hotel gains significant acclaim for its facilities, particularly the spacious, well-maintained rooms that provide modern conveniences like smart TVs and silent air conditioning. Despite some minor remarks about outdated decor and occasional practical issues, the overall room experience is positive with guests highlighting the comfort of the beds and thorough sanitation. Cleanliness is a major selling point with numerous reviews mentioning spotless rooms and well-organized spaces, thanks to the diligent housekeeping staff.
Breakfast at Hotel Porthal da Ilha is frequently described as a highlight of the stay. Guests enjoy varied and high-quality offerings served by polite and attentive staff. Even though some perceive the breakfast to be simple, it is largely deemed complete and satisfying, adding to the overall enjoyment of the stay.
Beyond the facilities and amenities, the hotel's staff receive high praise for their exceptional service. Described as kind, professional and ever-attentive, the team—particularly the breakfast attendants and receptionist Valdinea—enhance the welcoming atmosphere and overall guest experience. Their dedication to providing excellent service is reflected in the numerous positive remarks about the hospitality at the hotel.
In summary, Hotel Porthal da Ilha in Paulo Afonso, Bahia, stands out as a reliable and commendable choice for travelers seeking a strategically located, clean and comfortable stay with exceptional service. With consistent praise for its location, cleanliness, breakfast and staff, the hotel offers a well-rounded and pleasant experience for its guests. Show more
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Categories
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Small Hotel
Hotel with Outdoor Pool
Room Types
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Standard Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom.
Guest Reviews
8.8
Excellent
Location
Hotel Porthal da Ilha in Paulo Afonso, BA, boasts an enviable location praised by many guests for its proximity to the bus station and local attractions like Frenesi. The hotel's position offers quiet security in a seemingly safe area, which is appreciated by visitors. Cleanliness, excellent service and an outstanding breakfast contribute to the overall positive experience.
Guests consistently highlight the excellent facilities, including spacious and comfortable rooms and a well-maintained structure. The hotel's atmosphere is described as pleasant and the reception staff receives high marks for their attentiveness.
Conveniently located near shops and in areas deemed quiet and secure, the hotel clearly caters well to travelers looking for accessibility and comfort. This combination of great location, good infrastructure and top-notch service makes Hotel Porthal da Ilha a dependable choice for travelers in Paulo Afonso.
Breakfast
Hotel Porthal da Ilha in Paulo Afonso, Bahia, consistently receives high praise for its breakfast offerings. Guests frequently compliment the breakfast for being tasty, varied and of good quality. Many reviews highlight the politeness and attentiveness of the staff, particularly those serving during breakfast. While some guests note that the breakfast is simple or has few options, they still find it complete and satisfying. The location of the hotel, combined with its clean and comfortable rooms, further enhances the overall positive experience. Despite some suggestions for improvement, the general consensus is that the breakfast is a standout feature, often described as excellent, very good and even spectacular. The dedication of both the kitchen staff and other hotel personnel is clearly reflected in the numerous congratulatory remarks.
Rooms
Hotel Porthal da Ilha in Paulo Afonso, Bahia, features generally spacious rooms with excellent cleanliness and well-maintained facilities. Guests appreciate the comfortable beds, ample room size and silent air conditioning that enhances the stay. The presence of smart TVs adds to the modern conveniences available.
The daily breakfast is another consistent highlight, often described as very good, complementing the comfort of the rooms. Despite some mentions of outdated decor and areas in need of renovation, the rooms still provide a satisfactory level of comfort overall.
Rooms are noted for being well-sanitized, offering a reassuring level of hygiene. There are a few practical issues reported, such as inconveniently placed outlets and burnt-out lights on occasion. Some guests found the pillows uncomfortable and the air conditioning noisy in some older rooms.
Even with minor drawbacks, the general consensus points to a pleasant and comfortable stay at this accommodating hotel.
Cleanliness
Hotel Porthal da Ilha in Paulo Afonso, Ba has garnered positive feedback for its commitment to cleanliness. Guests consistently mention the hotel's great or excellent cleaning standards, noting that the rooms are well sanitized and the entire premises are kept clean and organized. The place is described as both clean and pleasant with careful cleanliness maintained throughout. Housekeeping staff also receive praise for their attentiveness, contributing to the overall high satisfaction with the hotel. While there were minor suggestions for improvement, the general consensus highlights the hotel's impeccable cleanliness and well-organized environment.
Staff
Hotel Porthal da Ilha in Paulo Afonso, Bahia, is consistently praised for its exceptional staff service. Guests frequently commend the team for their attentiveness, kindness and professionalism across various touchpoints, particularly highlighting the gentleman who attends to breakfast and the exemplary service of the receptionist Valdinea. The hotel's employees are described as courteous, well-organized and always ready to help, making guests feel genuinely welcomed and valued.
The warm and friendly atmosphere created by the staff contributes significantly to the overall experience with many reviewers noting the exemplary level of service and cleanliness provided. Guests also appreciate the comfortable accommodations, fair pricing and the excellent location, which are further enhanced by the team's dedication to maintaining a high standard of hospitality.
In summary, Hotel Porthal da Ilha stands out for its great reception, attentive service and a team that consistently goes above and beyond to ensure a pleasant stay for its guests.
Yes, Hotel Porthal da Ilha- Paulo Afonso-Ba has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Porthal da Ilha- Paulo Afonso-Ba.
No, Hotel Porthal da Ilha- Paulo Afonso-Ba doesn't allow dogs.
Yes, parking facilities are available at Hotel Porthal da Ilha- Paulo Afonso-Ba.
No, Hotel Porthal da Ilha- Paulo Afonso-Ba doesn't have a gym.