Graduate by Hilton Providence is a historic hotel located in the heart of Providence, praised by guests for its convenient location and proximity to downtown, local restaurants and historic sites. The hotel offers spacious and unique rooms with fresh and fun decor, comfortable beds and a retro and quirky design. While some guests noted that the rooms need improvements in terms of finishing and bathroom size, the majority found them clean and well-equipped. The hotel's staff is described as friendly and accommodating with receptionists being particularly welcoming. The beds are a highlight of the stay with guests finding them extremely comfortable. While some guests had mixed reviews on the cleanliness of the hotel, the majority praised its spacious and comfortable rooms with plenty of towels and a mod vibe. Overall, Graduate by Hilton Providence presents an exceptional, beautiful historic building with spacious suites and comfortable beds, making it a perfect location for a Providence trip.
Hilton Providence enjoys a prime location that is frequently praised by guests. It is conveniently situated right off Interstate 95, allowing easy access to downtown Providence and many local attractions such as the Dunkin’ Donuts Center, federal hill and university campuses. The hotel's proximity to a variety of excellent Italian restaurants and shopping malls adds to its appeal. Guests appreciate the clean, walkable area and the convenience of having onsite parking and breakfast.
The breakfast offerings receive mixed reviews. Some guests appreciate the complete breakfast buffet, while others find the pricing steep at $18 per person and question the value and quality. The lack of complimentary breakfast options is also a point of dissatisfaction with some guests resorting to external delivery services.
Room experiences at Hilton Providence are varied. Many guests praise the rooms for being clean and comfortable with modern touches and comfortable beds. Some rooms even provide pleasant views, enhancing the stay. However, issues such as dated features, maintenance needs and cleanliness concerns are also noted. Some guests report finding unwelcomed surprises such as trash or food upon arrival and a lack of basic amenities like refrigerators and microwaves.
Cleanliness feedback is mixed. While the lobby is often highlighted as being clean and the staff is friendly and efficient, some guests encounter issues such as moldy smells, dirty and stained bedding and unclean bathrooms. These inconsistencies suggest that thorough cleaning and maintenance could be improved.
The hotel's staff is generally praised for their friendliness and helpfulness with several exceptional service mentions. However, some guests report experiencing unfriendliness and aloof behavior, indicating inconsistencies in service quality. Overall, most guests encounter a welcoming and supportive staff, which enhances their stay.
Parking at the Hilton Providence also garners mixed reviews. While the convenience of onsite parking is appreciated, the high cost—ranging from $27 to $35 per night—and the tight parking spaces are points of concern for many guests. Some even report being charged for more time than they used.
As for the beds, feedback is varied. Many guests find the beds very comfortable and conducive to a good night’s sleep, whereas others report discomfort due to stiffness, the feeling of coils or scratchy sheets. These mixed experiences suggest that the quality of the beds may vary from room to room.
Overall, Hilton Providence excels in location and staff friendliness but faces challenges in areas such as breakfast offerings, room maintenance and consistency in cleanliness.
The LOOM Hotel, part of the Tapestry Collection by Hilton, has received numerous positive reviews from guests who appreciate its exceptional offerings across various aspects. The hotel boasts an excellent location, conveniently situated near major transit routes, providing easy access to the scenic attractions of Rhode Island, including Providence. Guests enjoy the picturesque river views and the abundance of nearby food and shopping options, making it ideal for short stays or business trips.
The breakfast experience at The LOOM Hotel is highly regarded, with a variety of offerings and a notable Eggs Benedict. The serene river-side ambiance enhances the dining experience, and guests find the restaurant setting comfortable and inviting, despite occasional waits for orders.
Rooms at the hotel are celebrated for their spacious, clean design and blend of modern comfort with industrial charm. The panoramic corner river views offer a stunning relaxation vantage point, complemented by incredibly comfortable beds that are frequently praised by guests for their luxurious quality.
Cleanliness is a standout aspect of the hotel, with rooms noted for their exceptional cleanliness with a peaceful atmosphere enhanced by the nearby river. The warmth and professionalism of the staff contribute significantly to the positive guest experience, with personalized service adding memorable touches to stays. Team members like Tashia and Adrian are highlighted for going above and beyond to ensure guest satisfaction.
Parking is generally convenient, though some fluctuations in availability occur, particularly during events. Despite this, the overall experience at The LOOM Hotel is enhanced by the comfortable beds, excellent staff service, and the combination of its strategic location, inviting decor, and cleanliness, making it a highly recommended destination for travelers exploring Rhode Island.
The Four Points by Sheraton Norwood Conference Center is a modern and stylish hotel with lovely interiors. Guests have praised the cleanliness and comfort of the rooms with many highlighting the comfort of the beds. The hotel is also praised for its up-to-date facilities, including a fridge in the rooms. The exceptional cleanliness of the hotel, including the rooms and common areas, has also been noted by guests. The staff have received nothing but positive feedback with many praising their warm, friendly and accommodating nature. The pool is a highlight for many guests with the area being well-maintained and clean. Despite some minor inconveniences, guests highly recommend this hotel for its cleanliness, location and staff.
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