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Summary of reviewsMajestic Mountain Inn in Payson receives widespread praise for its superb location, exceptional service and family-friendly environment, making it a highly recommended destination for travelers looking for a mix of convenience and natural beauty.
The inn is centrally located, providing easy access to Payson's main intersection, popular dining spots, local attractions and outdoor activities. Guests frequently highlight the scenic surroundings, featuring tall pines and picturesque landscapes, which create a tranquil atmosphere. Despite its proximity to Highway 260, noise levels are surprisingly low, offering a peaceful retreat. Beautiful grounds and private patios enhance the overall guest experience, adding to the serene ambiance.
Breakfast at the inn generally receives positive remarks for its variety and quality. Guests appreciate the inclusion of hot items such as eggs, bacon, make-your-own waffles and warm biscuits with gravy. The friendly and accommodating breakfast staff contribute to a pleasant dining environment and the garden setting of the breakfast room adds to the appeal. Some guests have pointed out the absence of fresh fruit and a limited selection, but the overall sentiment towards breakfast remains favorable.
The rooms at Majestic Mountain Inn are widely praised for their cleanliness, spaciousness and charming decor. Guests enjoy the large, comfortable rooms equipped with amenities like fireplaces, hot tubs and private porches. The staff's friendliness and efficiency, combined with the well-maintained property, contribute to an overall cozy and romantic atmosphere, ideal for a getaway. While there are occasional minor maintenance issues, the positive feedback on room cleanliness and comfort is predominant.
Cleanliness throughout the property is a recurring theme in the reviews with guests frequently noting the immaculate state of the rooms and communal areas. Although there are some isolated concerns about housekeeping irregularities and minor maintenance issues, the overall impression is of a well-maintained and tidy environment.
The staff at Majestic Mountain Inn consistently receive high praise for their exceptional service and friendliness. Guests commend the front desk clerks, maintenance crew, housekeeping and breakfast personnel for their professional, helpful and accommodating nature. The positive attitudes and readiness to assist greatly enhance the overall guest experience.
Majestic Mountain Inn proves to be an exceptional choice for families, offering a welcoming environment with spacious family rooms and activities tailored for children. The proximity to a family restaurant adds convenience, further enhancing the family-friendly experience.
While the free WiFi service has room for improvement with some guests experiencing weak or poor connections, the other amenities such as the pool receive generally positive feedback. Despite some maintenance issues and occasional closures, the pool area is often praised for its cleanliness and as a pleasant spot for relaxation.
Parking at the inn is largely seen as convenient with many guests appreciating the ability to park right in front of their rooms. However, those with larger vehicles sometimes face challenges due to limited spaces and tight areas.
The accessible design of Majestic Mountain Inn ensures a comfortable stay for guests with disabilities. The property features rooms on the first floor and accessible facilities, making it easier for those with mobility issues to enjoy their stay. The overall accessibility and staff attentiveness contribute to a positive experience.
In summary, Majestic Mountain Inn is highly regarded for its prime location, clean and spacious rooms, exceptional service and welcoming atmosphere, making it a favored destination for travelers, families and outdoor enthusiasts. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes two dogs of any size for an additional fee. There is a designated grassy area for pet relief on the property. Cats are not allowed.
Hotel with Parking
The Majestic Mountain Inn provides on-site parking for guests. Its central location makes it a convenient choice, despite potentially busier parking conditions.
Accessible Hotel
This hotel offers extensive ADA Accessible Rooms, including a Luxury King Room with a 36-inch door, roll-in shower, grab bars, adjustable hand-held shower wand, portable shower seat, raised toilet seat with grab bars, and wheelchair accessible bedroom. It also provides assistive listening devices, accessible ramps, free accessible parking, and visual telephone and alarm alerts.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
King RoomA seating area with a sofa is available in this room. Cable TV with a DVD player is also provided.
Deluxe King RoomA seating area with a sofa and a fireplace is available in this room. Cable TV with a DVD player is also provided.
This room is located on the ground floor.
Queen Room with Two Queen BedsA seating area with a sofa is available in this room. Cable TV with a DVD player is also provided.
The rate is based on 4 guests, please see hotel policies for extra person charges.
Deluxe Queen Room with Two Queen BedsA seating area with a sofa and a fireplace is available in this room. Cable TV with a DVD player is also provided.
This room is located on the ground floor.
King Room with Spa BathThis room is also known as the king luxury room. It features a fireplace and a spa bath. A small fridge and tea and coffee-making are provided.
Apartment - Split LevelThe unit offers 3 beds.
Classic One-Bedroom Apartment with King BedThe unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Majestic Mountain Inn boasts a superb location that guests repeatedly highlight in their reviews. Nestled centrally in Payson, it offers easy access to the main intersection in town, allowing visitors to enjoy the convenience of nearby shops, restaurants and outdoor activities. This strategic positioning places it within walking distance of excellent dining options, such as a popular steakhouse and Fargo’s restaurant.
The inn’s surroundings are praised for their scenic beauty with tall pines and picturesque landscapes that create a tranquil atmosphere. Despite being near Highway 260, the noise levels remain surprisingly low, offering a peaceful retreat for guests. The property itself features beautiful grounds, including private patios that overlook garden areas – perfect for unwinding.
Visitors also find the location ideal for exploring local attractions like the museum, Zane Grey house and nearby lakes. The proximity to hiking trails and other points of interest makes it a favored spot for outdoor enthusiasts. Additionally, the area provides convenient amenities like a grocery store, thrift shop, gas station and laundry facilities, enhancing the overall experience.
Overall, the inn’s prime location, combined with its serene and scenic setting, offers a perfect blend of convenience and natural beauty, making it an excellent choice for a getaway in Payson.
Breakfast
Guests at the Majestic Mountain Inn generally have positive impressions of the hotel's breakfast offerings. A recurring theme in the reviews is the variety and quality of the food with multiple guests describing the breakfast as good, great or even excellent. The inclusion of hot items like eggs, bacon, make-your-own waffles and warm biscuits with gravy appears to please many visitors. The friendly and accommodating breakfast staff receive significant praise, contributing to a pleasant dining experience.
The breakfast room, often noted for its beautiful location in the garden behind the hotel, adds to the appeal. A few guests mention extensive and delicious offerings with options like yogurt, bagels, toast and various beverages consistently available. The combination of a continental and hot breakfast seems to exceed expectations for some travelers.
However, not all feedback is overwhelmingly positive. Several guests note the absence of fresh fruit and a limited selection of items. Some refer to the breakfast as simple or adequate, expressing a desire for more variety. A few guests were disappointed with the quality of certain items, citing frozen eggs and mediocre offerings as drawbacks.
Despite some mixed reviews, the breakfast at Majestic Mountain Inn generally satisfies guests, providing a good start to the day with ample choices and a warm, friendly atmosphere.
Rooms
Majestic Mountain Inn offers a delightful range of rooms, widely praised for their cleanliness, spaciousness and charming decor. Guests frequently highlighted the size of the rooms, noting them to be large and comfortable, often equipped with amenities such as fireplaces, hot tubs and private porches which add to the overall coziness and appeal. The quiet atmosphere and beautiful setting among pine trees contribute to a peaceful and restful stay.
The staff at the Inn were commended for their friendliness and efficiency with several instances of prompt room changes when issues arose, like non-working TVs. Many rooms feature conveniences such as mini-fridges and microwaves and the property overall is well-maintained and clean. The ambiance is described as romantic and cozy, perfect for a getaway. Guests also appreciated clean surroundings, both inside the rooms and in the communal areas, including the breakfast hall and pool area.
Despite generally positive feedback, a few guests mentioned certain drawbacks such as dated decor, issues with fireplace functionality, noisy appliances and occasionally less appealing views. Some rooms had minor maintenance issues, including lifted carpets, mold in bathrooms and dusty plants. Nevertheless, these concerns were overshadowed by the overall satisfaction with room cleanliness, comfort and the welcoming atmosphere of the inn.
In summary, Majestic Mountain Inn is a favored choice for many looking for a serene and spacious accommodation with rustic charm, clean facilities and responsive service.
Beds
At the Majestic Mountain Inn, guest experiences with the beds varied, though many found them comfortable. Positive comments highlighted the comfortable and even plush nature of many beds with several guests noting that the beds were exceptionally comfortable and provided a good night's sleep. Some praised the firmness of the beds, which suited their preference well and others mentioned the beds were clean and of good size. Similarly, the pillows received commendation for being exceptional and contributing to an overall comfortable sleeping experience.
However, not all reviews were favorable. A substantial number of guests found the beds to be very hard or firm, which led to discomfort and disrupted sleep for some. There were also mentions of beds that felt lumpy or springy and occasional complaints about worn-out mattresses. The bed sheets and bedding quality also drew criticism with reports of dirty or super scratchy sheets and some guests feeling that the bedding needed replacement. These mixed reviews indicate that while the Majestic Mountain Inn can provide a restful night's sleep for some, it may fall short of expectations for others, particularly those sensitive to bed firmness.
Cleanliness
Nestled in the serene beauty of the mountains, Majestic Mountain Inn boasts a selection of well-kept rooms that are frequently praised for their cleanliness. Numerous guests have highlighted the immaculate state of their accommodations upon check-in, describing the rooms as both clean and comfortable. The property itself is well-maintained and contributes to an overall positive first impression.
Many visitors were particularly pleased with the upkeep of the bathrooms and overall facilities, mentioning that these areas were also kept clean. The small back porches overlooking a verdant grassy area offer a clean and peaceful retreat, further enhancing the stay experience. Reviewers repeatedly praised the clean, comfortable rooms, noting that the environment was tidy and inviting.
However, it should be noted that a minority of guests expressed concerns about specific issues related to cleanliness. Instances of carpet stains, dirty pool chairs and overlooked spots in the bathroom were mentioned. Additionally, there were comments about dated elements and areas that could benefit from a deeper clean. Some reviewers also noted irregularities with housekeeping services, such as rooms not being cleaned daily and some minor maintenance issues.
Despite these occasional criticisms, the overall sentiment leans towards the positive with many guests reporting that their rooms were clean and the hotel staff friendly and helpful. This mountain retreat combines a well-maintained property with clean rooms, promising a pleasant stay in a picturesque setting.
Staff
At the Majestic Mountain Inn, the staff consistently receives high praise from guests for their exceptional service and friendliness. Frequent mentions highlight the courteous and approachable nature of the front desk clerks, maintenance crew, housekeeping and breakfast personnel. Guests compliment the staff for being super friendly, professional, helpful and accommodating, going above and beyond to meet visitors' needs. The reception staff in particular is noted for their warm welcome and seamless check-in/check-out process. Despite a few isolated remarks about less positive experiences, the overwhelming sentiment is that the Inn's staff makes every effort to ensure a pleasant stay with their positive attitudes and readiness to assist. The helpfulness and commitment of the staff contribute significantly to the overall experience, making Majestic Mountain Inn a well-regarded destination for travelers.
Wi-Fi
Visitors to the Majestic Mountain Inn have experienced notable issues with the hotel's WiFi service. While the establishment offers free WiFi, many guests encountered weak or poor connections, making it difficult to stream content or browse effectively. The main site connectivity was particularly problematic and some found the WiFi entirely unavailable at times. Despite these challenges, a handful of reviews mentioned the WiFi being decent, though it appears that figuring out the connection may pose an initial hurdle for some guests. Overall, the WiFi service at Majestic Mountain Inn leaves room for improvement, especially for travelers relying heavily on a stable internet connection.
Pool
The reviews paint a mixed yet somewhat positive picture of the pool at Majestic Mountain Inn. Guests frequently praised the pool area, describing it as great, awesome and a nice place to relax, particularly noting that the pool was good and clean. Families also appreciated it, especially as a fun spot for kids. The location next to the pool added to its appeal, creating a pleasant environment.
However, there were some recurring issues that guests encountered. The pool was closed during several stays, leaving some visitors disappointed as they were unable to use it. Maintenance seemed to be a concern with mentions of required repairs and occasional dirtiness, including shrub garbage around the poolside and dirty tables.
Overall, while guests who had access enjoyed their time by the pool, the frequency of closures and the need for maintenance were notable downsides. Still, the positive aspects indicate that the pool has potential to be a highlight of future stays if these issues are addressed.
Parking
Majestic Mountain Inn offers a variety of experiences when it comes to parking with both positive and negative feedback from guests. On the upside, many appreciated the convenience of being able to park right in front of their rooms. Descriptions such as "safe parking," "adequate parking," and "ample parking" reflect a generally satisfactory availability. Some guests particularly noted the ease of parking directly by their room door, ensuring convenience and accessibility.
However, challenges were not uncommon, particularly for those with larger vehicles like full-size pickups. Feedback highlighted issues such as limited parking spaces, tight areas and a small parking lot, making it less accommodating for some guests. While parking was available, it wasn't always deemed convenient or ample and for a few, it was even problematic.
In summary, while many found the parking sufficient and safe with the advantage of proximity to their rooms, the limited number of spaces and the layout may pose difficulties, especially during busier times or for larger vehicles.
Family
Majestic Mountain Inn provides an exceptional family-friendly environment, making it an ideal destination for a family getaway or vacation. The hotel features a kids playground and various activities tailored for children, ensuring that younger guests are entertained throughout their stay. Guests have praised the accommodations for families, highlighting the spacious and comfortable family rooms. The facility is described as being well-suited for family gatherings, offering a great space for relatives to come together. Additionally, the proximity to a family restaurant next door adds convenience for meals, further enhancing the family-friendly experience. Overall, Majestic Mountain Inn is highly recommended for families looking for a welcoming and accommodating place to stay.
Accessible
Majestic Mountain Inn offers a convenient and well-thought-out experience for guests with disabilities, reflecting a strong commitment to accessibility. The inn's design and facilities ensure that guests with mobility issues can enjoy their stay without unnecessary obstacles. Rooms on the first floor or specifically designed for wheelchair access make it easier for those who need them. Furthermore, many areas within the property and nearby places are also accessible, enhancing guests' overall experience.
The property's attention to accessible architecture and design is evident. With well-laid out and intuitive web platforms that are fully accessible, making reservations and finding information online is a seamless process for all users. The thoughtful incorporation of accessible technology ensures that all contingencies are considered, providing a reliable and hassle-free visit.
Ground-level accommodations are readily available for those who cannot use stairs and the staff are attentive in addressing such needs promptly. Despite some minor gaps, such as occasional challenges with accessible paths and a limited number of accessible rooms, the overall accessibility is commendable at Majestic Mountain Inn. The facility is organized and equipped to cater to guests with disabilities, guaranteeing a comfortable and inclusive stay.
Outdoor Pool
Guests generally appreciated the pool area of the Majestic Mountain Inn, describing it as superb with nice poolside amenities like chairs. Some guests enjoyed the cool weather while relaxing by the outdoor pool. However, there were frequent complaints about the pool not being open or available during their stays. When accessible, some found the pool clean and inviting, while others reported issues such as the pool being dirty, not heated or containing hair and debris. Despite the positive feedback on the ambiance of the pool area, maintenance and availability appeared to be inconsistent.
Dog Friendly
Majestic Mountain Inn receives considerable praise for its pet-friendly accommodations and services. Guests appreciate the pet-friendly policy that permits dogs, often mentioning how clean and well-maintained the hotel is despite the allowance of pets. It boasts inviting and well-kept dog-friendly rooms and designated dog areas, which contribute to a comfortable stay for pet owners. The atmosphere is noted to be welcoming for pets, making it an ideal choice for both families and single travelers with dogs. The staff's attention to pets, including offering treats, adds to the positive experience. Its proximity to central Payson and the pleasant grassed courtyard for walking pets are additional highlights that ensure a pleasant stay for both guests and their furry companions.
Yes, Majestic Mountain Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Majestic Mountain Inn.
Yes, Majestic Mountain Inn welcomes dogs.
Yes, parking facilities are available at Majestic Mountain Inn.