Mirador del Muelle House boasts an exceptional location in the charming village of Orzola, making it an ideal base for exploring La Graciosa and the northern part of Lanzarote. Situated just meters from the ferry terminal and surrounded by nearby restaurants, cafes and a pebble beach, the accommodation offers convenience and natural beauty. Guests appreciate its superb central location with excellent bus links, ample parking and stunning harbor views from the rooftop terrace, perfect for relaxing or enjoying the sunrise.
Cleanliness is a standout feature with guests consistently praising the spotless, comfortable and well-maintained rooms. Daily cleaning services ensure that both private and shared spaces, including bathrooms and kitchens, are kept immaculate. The property's organization and attention to details like clean sheets and tidy spaces contribute to a cozy and pleasant environment. Despite occasional mentions of cockroaches and minor odors in the bathrooms, the overall impression remains one of a highly clean and well-managed establishment.
The staff at Mirador del Muelle House receive high marks for their professionalism, friendliness and helpfulness. Guests commend the hosts, including specific mentions of Marco, for their attentive and courteous service. The communication process is described as efficient with the staff providing valuable local recommendations and a warm, welcoming atmosphere. While there are isolated mentions of slow service, the overall sentiment reflects strong satisfaction with the staff's dedication to ensuring a pleasant stay.
The rooms, while basic and comfortable, have a few drawbacks. Many lack windows, resulting in poor ventilation and occasionally heavy air and unpleasant odors. Some rooms have small skylights or windows facing interior hallways, which do little to improve the situation and can compromise privacy. Despite these issues, the cleanliness and maintenance of the rooms remain consistently praised. Noise can be a concern, especially for rooms near common areas or the street.
The beds receive mixed reviews. While some guests find them comfortable and appreciate the memory foam mattresses, others criticize the old, noisy and uncomfortable mattresses, along with poor-quality bed linens and pillows. The need for updating the bedding is a recurring suggestion, though the overall value for money and the unbeatable price for a large double room still make it an appealing option.
The free WiFi at Mirador del Muelle House generally performs well in common areas, though connectivity issues are noted for rooms farther from the ground floor. Overall, while the WiFi is acceptable, it may not meet the expectations of those needing strong and consistent access throughout the entire property.
In summary, Mirador del Muelle House offers an excellent location, superb cleanliness and exceptional staff service, making it a standout choice for travelers. Despite some room ventilation issues and mixed reviews on the beds, the combination of prime location, affordability and well-maintained facilities ensures a generally pleasant stay.