"The Cross Keys" in Peebles is widely praised for delivering a pleasant and memorable experience for its guests. Its prime location in the heart of town makes it an excellent base for exploring local attractions, shops and restaurants. The hotel stands out for its comfortable, spacious and impeccably clean rooms, which are newly refurbished and equipped with modern amenities. Guests highlight the cozy and quiet ambiance enhanced by the friendly and helpful staff who consistently ensure quick check-ins and address issues promptly.
Most guests enjoy the dining options provided at The Cross Keys. Breakfast, described as delicious and well-presented, offers an excellent selection at reasonable prices, though some inconsistencies in food temperature and occasional unavailability might be noted. Dinner experiences are generally favorable with dishes like Haddock and chips and an overall comprehensive menu earning positive remarks. Though some encountered long wait times or tougher-than-expected steaks, the value for money remains a strong point.
The hotel's staff receives high commendations for their friendliness and dedication, adding to the welcoming and homely atmosphere of the property. Specific mentions of exceptional team members emphasize the personalized service many guests appreciate.
For families and those with disabilities, The Cross Keys offers thoughtful features such as spacious family rooms and accessible facilities, including a lift and excellent shower accommodations. There are some minor criticisms regarding the design of accessible bathrooms and occasional inconveniences due to steps or lift placements, but these do not significantly detract from the overall positive feedback.
Cleanliness is a standout aspect with rooms and bathrooms frequently described as immaculately maintained. Visitors appreciate the attention to detail, including well-stocked toiletries and refreshments, contributing to the overall comfort.
However, the Wi-Fi service is noted as a weak point with numerous complaints about unstable connectivity throughout the property—a consideration for those needing reliable internet access. The beds also garner mixed reviews with many finding them comfortable, though some guests report issues with hard mattresses or noticeable springs.
In summary, The Cross Keys offers an inviting mix of comfort, value and modern amenities complemented by a prime location and exceptional staff, making it a highly recommended choice for travelers to Peebles.
The Horseshoe Inn is renowned for its inviting atmosphere and prime location in the Scottish Borders, offering an appealing blend of rural charm and accessibility to Edinburgh. Its tranquil setting provides guests with a peaceful retreat, complemented by ample parking and convenient transport links. The inn is praised for its spacious, well-furnished, and meticulously clean rooms, ensuring a comfortable experience for all visitors.
Dining at The Horseshoe Inn is a highlight, with the breakfast and dinner consistently receiving accolades for their quality and variety. Guests enjoy a true Scottish culinary experience, with standout dishes like haggis and flavorful evening meals showcasing local and classic flavors. The dining options are enhanced by the friendly, attentive staff, who are frequently commended for their exceptional service and dedication to guest satisfaction, contributing to a warm and welcoming environment.
Accommodations are marked by comfort and tranquility, featuring cozy rooms that are thoughtfully decorated with amenities such as robes and toiletries. Super-king-sized beds and plush furnishings foster a restful experience, making The Horseshoe Inn a popular choice for those seeking relaxation. Cleanliness across rooms and shared spaces further underscores the high standards maintained, creating an atmosphere of tidiness and care.
The inn’s commitment to being pet-friendly adds another layer of appeal, attracting guests traveling with pets who appreciate the convenient and accessible setup. Staff dedication shines through in anecdotes of assistance and the consistent delivery of cheerful hospitality, leaving guests with lasting memories.
Overall, The Horseshoe Inn delivers an exceptional stay with a charming setting, outstanding dining experiences, and a serene ambiance, making it a beloved choice for travelers exploring the region.
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Accessible
Small
Parking
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Peebles