World > Asia > Taiwan > Taiwan > Hualien > Hotels in Pei-ch'ang-ts'un > Hualien Toongmao Resort

Hualien Toongmao Resort

Pei-ch'ang-ts'un , No. 199, Section 2, Jifeng Road (Show on Map)

8.5

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsHualien Toongmao Resort offers a strategically convenient location, providing a serene and accessible escape with picturesque mountain views and tranquil surroundings. It's a short ten-minute drive from the bustling city center, allowing guests to enjoy both the seclusion and the easy access to urban attractions, enhanced by convenient parking and scenic vistas of the Central Mountain Range.

The breakfast experience is mixed with some guests appreciating the fresh, delicious options and specialty items like tasty cappuccinos, while others find the variety lacking and certain dishes underwhelming. Despite facing some limitations due to pandemic-related changes, the breakfast still left a positive impression on many visitors.

Rooms at the resort are consistently praised for their cleanliness, spaciousness and comfort. They are well-equipped with amenities such as bathtubs, bidet toilets and comfortable beds and guests enjoy the large balconies with stunning mountain views. However, there were minor criticisms about lighting and some issues with cleanliness, though these did not significantly detract from the overall satisfaction.

The resort's cleanliness receives some mixed feedback with many guests finding their rooms and the overall environment clean and well-maintained. Specific complaints include thin towels, occasional dirt on sheets, hairs in the bathtub and dust on the refrigerator. Nonetheless, the friendly staff and well-kept surroundings contribute positively to its appeal.

The staff at Hualien Toongmao Resort are highly praised for their exceptional friendliness and excellent service. Guests often highlight their proactive and respectful approach, particularly at the front desk, where reception service and helpfulness are consistently commended.

Experiences with the beds are mixed with many guests finding them large and comfortable. The mattress firmness is generally appreciated, though there are occasional complaints about softness, stained mattress protectors and itchy bed linens. Despite these concerns, the overall sentiment about the beds remains positive.

Overall, Hualien Toongmao Resort stands out as a comfortable and serene getaway with notable service quality and scenic tranquility, albeit with some room for improvement in breakfast variety and a few housekeeping details.
Show more

Categories

Resort with Parking

This resort provides parking facilities for guests. Its location ensures convenient access to the area's natural attractions, making it a suitable choice for travelers with cars.

Resort for Honeymoon

Family Friendly Resort

Business Resort

Accessible Resort

4-Star Resort

Room Types

Standard Twin Room The spacious twin room provides air conditioning, a wardrobe, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Standard Quadruple Room This air-conditioned quadruple room includes a TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.

Queen Room with Balcony The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. Boasting a balcony, this double room also features an electric kettle, a carpeted floor and a TV with cable channels. The unit offers 1 bed.

Triple Room The spacious triple room provides air conditioning, a wardrobe, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 3 beds.

Room Selected at Check-In The twin/double room includes a private bathroom equipped with a bath, a hairdryer and slippers. The air-conditioned twin/double room provides a TV with cable channels, a wardrobe, an electric kettle, a carpeted floor as well as city views.

About Hualien Toongmao Resort

License: 157

Guest Reviews

8.5

Very Good

Location

Hualien Toongmao Resort offers a strategically convenient and comfortable location, ideal for visitors seeking both relaxation and accessibility. Although situated slightly away from the bustling city center, it only takes about ten minutes to drive downtown, ensuring easy access to urban attractions. Guests can enjoy the tranquility and seclusion of the area with beautiful mountain views and a large, comfortable accommodation space. The resort's quiet surroundings and picturesque courtyard provide a serene escape, while the convenient parking adds to its appeal. With scenic vistas of the Central Mountain Range visible right from the windows, it is a peaceful haven not too far from the main urban areas.

Breakfast

The breakfast experience at Hualien Toongmao Resort has garnered mixed reviews from guests. Some appreciated the fresh and delicious options, highlighting specialties such as a tasty cappuccino and a good spread overall. However, others found the breakfast underwhelming, citing limited choices, a lack of variety and some dishes, like porridge, being served cold. While some felt the breakfast met basic expectations, it didn't particularly stand out with a few guests commenting on repetitive offerings and the absence of items like fried eggs and meat. Amidst the pandemic, the buffet service has been replaced with set meals, impacting the variety and overall impression for some guests. Despite these concerns, the breakfast still managed to leave a positive impression on a number of visitors.

Rooms

At Hualien Toongmao Resort, guests can expect rooms that are consistently praised for their cleanliness, spaciousness and comfort. Many reviews highlight the large size of the rooms, accommodating both families and those who enjoy extra space. Each room comes with a balcony, which often offers stunning views of the mountains and even passing trains, adding to the tranquil atmosphere.

The rooms are well-equipped with amenities that enhance the stay, such as bathtubs, bidet toilets and comfortable beds. Cleanliness is a common theme with multiple guests noting how tidy and well-organized the rooms are. The addition of good-quality bathing products and spacious bathrooms adds a touch of luxury, making the stay even more pleasant.

Comfort is further emphasized with features like sofas and tables, ideal for late-night snacks and dressing mirrors, although some noted a lack of lighting in that area. Overall, the rooms at Hualien Toongmao Resort provide a spacious, clean and comfortable retreat with excellent facilities and a calming, scenic environment.

Beds

Guests at Hualien Toongmao Resort have shared mixed experiences regarding the beds. Many praise the beds for being very big and comfortable with some specifically highlighting the cleanliness and comfort of the double beds. The mattress is often noted to have moderate firmness, catering to those who prefer a balance between softness and support.

However, some guests have pointed out issues with the softness of the beds and pillows with suggestions that an additional pillow could improve comfort. A few also mentioned that the mattress protector had stains and that bed linens could be itchy. Despite these concerns, the general sentiment leans towards a positive experience with the size and comfort of the beds.

Cleanliness

Hualien Toongmao Resort's cleanliness receives mixed feedback from its guests. Many found their rooms clean and tidy, praising the overall environment inside and outside the resort for being well-maintained. The bathrooms stand out as very clean and the general environment is described as comfortable. However, guests noted some issues, such as thin towels and occasional dirt on sheets and duvet covers. Specific complaints mentioned hair in the bathtub and faucet, as well as dust on the refrigerator. Some guests felt the overall cleanliness was acceptable but pointed out that the rooms appear quite old, suggesting a need for improvement. Despite these criticisms, the friendly staff and well-kept surroundings contribute positively to the resort's appeal.

Staff

The staff at Hualien Toongmao Resort consistently receives high praise from guests for their exceptional friendliness and excellent service. Guests frequently note the very good overall attitude of the service staff, highlighting their proactive and respectful approach. The front desk staff is particularly commended for their excellent reception service and helpfulness in directing parking and handling luggage. Politeness and pleasant communication, even over the phone, contribute to the highly regarded service atmosphere at the hotel. This consistent level of friendliness and respect across the team significantly enhances the guest experience at the resort.

No, Hualien Toongmao Resort doesn't have any pool.

No, a spa isn't available at Hualien Toongmao Resort.

No, Hualien Toongmao Resort doesn't allow dogs.

Yes, parking facilities are available at Hualien Toongmao Resort.

No, Hualien Toongmao Resort doesn't have a gym.

Location Show Map

More Options