Mercure Penrith
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Summary of reviewsMercure Penrith enjoys a prime location in the heart of Penrith, adjacent to the Penrith Panthers Club and close to a variety of dining, entertainment and shopping options. Its convenience for attending events at BlueBet Stadium and nearby attractions like the Western Sydney Convention Centre and the Blue Mountains adds to its appeal. The hotel's clean, comfortable rooms and friendly staff further enhance the overall experience, making it an ideal choice for both business and leisure travelers.
The breakfast experience at Mercure Penrith is generally positive with guests praising the value for money, variety and quality of the food, particularly at Kelly's and the Penrith Panthers Club. Despite some criticism regarding certain dishes and logistical inconveniences, the overall selection and enjoyment of breakfast remain favorable.
Dining at Mercure Penrith benefits from its central location with easy access to a range of nearby restaurants catering to various tastes and budgets. The adjoining club offers good-quality meals and guests appreciate the convenience of walking to various dining options.
The rooms at Mercure Penrith receive high marks for cleanliness, spaciousness and comfort. Many guests highlight the modern, stylish design, luxurious feel and well-maintained amenities. Despite minor issues like outdated decor or dark interiors in some rooms, the general impression is positive with comfortable beds and effective air conditioning contributing to a restful stay.
The hotel's cleanliness stands out with consistent praise for the tidy and well-laid-out rooms, clean bathrooms and overall property upkeep. Though occasional lapses in cleanliness are noted, the majority of reviews commend the hotel's standards and the friendly cleaning staff.
Staff at Mercure Penrith are frequently praised for their exceptional service, friendliness and helpfulness. Guests appreciate the warm and inviting atmosphere, efficient reception team and the staff's dedication to going the extra mile, making their stay more enjoyable.
The internet connectivity at Mercure Penrith receives mixed reviews with some guests praising the good Wi-Fi connection while others report issues with accessibility and reliability, particularly on the ground floor and during the evenings. Improvements in this area could enhance the guest experience.
The pool at Mercure Penrith garners mixed reactions with some guests finding it family-friendly and lovely, while others note its need for maintenance and additional seating. Despite its small size and need for heating, the pool offers a pleasant spot to unwind.
Families find Mercure Penrith well-suited to their needs with spacious family rooms, connecting rooms and a variety of amenities and activities catering to children. The hotel's proximity to local attractions and the Penrith Panthers Club enhances the convenience and enjoyment of family stays.
Comfortable beds are a highlight with many guests describing them as very comfy and clean, contributing to a satisfactory stay. However, bed comfort can be inconsistent with some guests finding them too hard or uncomfortable.
Overall, Mercure Penrith is a reliable choice for a clean and comfortable four-star stay, offering excellent value, good service and a convenient location. It is well-suited for business travelers, providing a welcoming environment, efficient check-in and good facilities for business meetings. The hotel is also accessible for guests with disabilities, ensuring a hassle-free stay with easy access to amenities. Despite minor drawbacks, the majority of guests have a positive experience at Mercure Penrith, making it a popular destination in the area.
Categories
The breakfast experience at Mercure Penrith is generally positive with guests praising the value for money, variety and quality of the food, particularly at Kelly's and the Penrith Panthers Club. Despite some criticism regarding certain dishes and logistical inconveniences, the overall selection and enjoyment of breakfast remain favorable.
Dining at Mercure Penrith benefits from its central location with easy access to a range of nearby restaurants catering to various tastes and budgets. The adjoining club offers good-quality meals and guests appreciate the convenience of walking to various dining options.
The rooms at Mercure Penrith receive high marks for cleanliness, spaciousness and comfort. Many guests highlight the modern, stylish design, luxurious feel and well-maintained amenities. Despite minor issues like outdated decor or dark interiors in some rooms, the general impression is positive with comfortable beds and effective air conditioning contributing to a restful stay.
The hotel's cleanliness stands out with consistent praise for the tidy and well-laid-out rooms, clean bathrooms and overall property upkeep. Though occasional lapses in cleanliness are noted, the majority of reviews commend the hotel's standards and the friendly cleaning staff.
Staff at Mercure Penrith are frequently praised for their exceptional service, friendliness and helpfulness. Guests appreciate the warm and inviting atmosphere, efficient reception team and the staff's dedication to going the extra mile, making their stay more enjoyable.
The internet connectivity at Mercure Penrith receives mixed reviews with some guests praising the good Wi-Fi connection while others report issues with accessibility and reliability, particularly on the ground floor and during the evenings. Improvements in this area could enhance the guest experience.
The pool at Mercure Penrith garners mixed reactions with some guests finding it family-friendly and lovely, while others note its need for maintenance and additional seating. Despite its small size and need for heating, the pool offers a pleasant spot to unwind.
Families find Mercure Penrith well-suited to their needs with spacious family rooms, connecting rooms and a variety of amenities and activities catering to children. The hotel's proximity to local attractions and the Penrith Panthers Club enhances the convenience and enjoyment of family stays.
Comfortable beds are a highlight with many guests describing them as very comfy and clean, contributing to a satisfactory stay. However, bed comfort can be inconsistent with some guests finding them too hard or uncomfortable.
Overall, Mercure Penrith is a reliable choice for a clean and comfortable four-star stay, offering excellent value, good service and a convenient location. It is well-suited for business travelers, providing a welcoming environment, efficient check-in and good facilities for business meetings. The hotel is also accessible for guests with disabilities, ensuring a hassle-free stay with easy access to amenities. Despite minor drawbacks, the majority of guests have a positive experience at Mercure Penrith, making it a popular destination in the area.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Penrith, Mercure Penrith offers an unmatched location that ensures guests are conveniently close to a variety of dining, entertainment and shopping options. The hotel's prime positioning adjacent to the Penrith Panthers Club makes it an ideal choice for those attending events, concerts or games at the nearby BlueBet Stadium. Guests praised the ease of access to everything they needed, from family-friendly activities to a multitude of restaurants and food outlets.
Visitors repeatedly highlighted the excellent central location, making the hotel superbly convenient whether the stay was for a sporting event, function or leisure trip. The proximity to major attractions like the western Sydney Convention Centre, shopping centers and the scenic Blue Mountains adds to the hotel's appeal. Additionally, the clean, comfortable rooms and friendly staff have been appreciated, enhancing the overall experience.
Mercure Penrith’s location is perfect for both business and leisure travelers who value convenience and accessibility. Whether it's a short walk to local amenities or a quick drive to nearby sights, the hotel’s setting provides a hassle-free stay in Penrith.
The breakfast experience at Mercure Penrith seems to evoke mixed reactions from guests. On a positive note, many guests found the breakfast to be great value for money with several describing it as excellent, fantastic and even superb. The variety of food and the quality of meals received praise with words like lovely, delicious and perfect frequently mentioned. The buffet breakfast at Kelly's and the offerings at the Penrith Panthers club were highlighted as favorites among families and children.
However, not all feedback was glowing. Some guests expressed dissatisfaction with aspects of the breakfast, citing issues like basic, dry scrambled eggs, soggy bacon and an overall lack of fresh cooked food. A few reviews mentioned the breakfast being poor in quality and expensive. Other concerns included logistical inconveniences such as having to walk next door for breakfast without prior information from the staff and the extra charges for Barista coffee.
Despite the criticisms, many guests seem to appreciate the overall value and selection offered, making it a mixed but generally positive aspect of their stay.
Mercure Penrith offers a prime central location with a delightful variety of dining options nearby, making it a great choice for food enthusiasts. Guests have enjoyed both dinner and breakfast at the adjoining club, praising the good choice of food options and amazing quality. The proximity to the club and other dining establishments allows for a wide selection of restaurants within a short walking distance, catering to different tastes with plenty of options at good prices.
Whether you opt for fast food or a sit-down meal, there’s something to satisfy every craving. The Penrith Leagues Club, for instance, provides diverse dining experiences, from standard buffet dishes at Kelly's Restaurant to more specialized cuisines like Italian fare. Despite occasional noise levels at some restaurants, guests can enjoy the convenience of walking directly from the hotel to various meal options. Overall, Mercure Penrith’s easy access to a host of wonderful dining choices enhances the comfort and satisfaction of staying at this well-located hotel.
Mercure Penrith’s rooms are frequently praised for their cleanliness, spaciousness and comfort. Guests highlight the variety and flexibility of room types, accommodating different needs and preferences. Many reviews commend the modern and stylish design with some rooms recently renovated to offer a luxurious feel. The bathrooms are often described as large and meticulously clean, featuring excellent water pressure and well-organized layouts.
Comfort extends to the room amenities with many rooms featuring comfy beds and inviting furnishings. The rooms are generally well maintained with a neat and tidy appearance. Guests appreciate the large desks and modern conveniences, although some rooms lacked a microwave. Despite a few reports of minor issues like outdated décor or dark interiors, the overall impression is positive.
Rooms at Mercure Penrith are not only spacious but also quiet, ensuring a restful stay. They are equipped with everything needed for a comfortable visit, including effective air conditioning, although there were occasional reports of minor maintenance issues. The location is advantageous with many rooms providing pleasing views and easy access to local dining and entertainment facilities. Overall, the rooms at Mercure Penrith meet high standards of cleanliness, comfort and space, making them a popular choice among guests.
Mercure Penrith's beds receive a mix of feedback from guests, yet a significant number highlight a positive experience. Many visitors describe the beds as very comfortable with terms like "super comfy" and "incredibly comfortable" frequently mentioned. The cleanliness of the beds also stands out, contributing to a satisfactory stay for numerous guests.
Soft and clean linen, as well as supportive pillows, enhance the sleeping experience, although some encountered pillows that were either too soft or too flat. Despite this, the overall bedding quality is praised. Several reviews commend the hotel for offering great, amazing and excellent beds, which offer an appreciable comfort level for a restful night.
However, it is impossible to ignore the less favorable comments about the beds. Some guests found the beds too hard or uncomfortable with a few even describing them as "rock hard." This inconsistency suggests that bed comfort can vary somewhat from room to room. Yet, when the beds do meet expectations, they contribute significantly to a high-quality stay.
In conclusion, Mercure Penrith offers comfortable and clean beds more often than not, making it a reliable choice for travelers seeking restful accommodations.
The guest reviews of Mercure Penrith overwhelmingly praise the hotel for its cleanliness, highlighting a consistent standard across the board. The rooms are described as very clean, tidy and well-laid out with guests appreciating the modern decor and comfortable environment. The property is frequently mentioned as clean, easy to access and conveniently located near amenities. Many found the bathrooms spacious and clean with excellent water pressure in the showers.
However, there were occasional lapses with some guests reporting issues with bathroom cleanliness, dusty rooms and maintenance oversights such as dirty aircon filters and worn-out furnishings. Despite these occasional setbacks, the hotel's overall cleanliness is well-regarded by the majority of its guests, making it a generally reliable option for travelers looking for a clean and comfortable stay. Friendly cleaning staff and welcoming service also add to the positive experience.
When considering a stay at Mercure Penrith, guests frequently highlight the exceptional service provided by the hotel staff. The majority of reviews emphasize the friendliness and helpfulness of the team with many guests noting the warm and inviting atmosphere created by the staff's courteous and professional demeanor.
The reception staff, in particular, are often praised for their efficiency and willingness to go the extra mile to assist guests. Many guests have shared stories of the staff being accommodating, providing helpful advice and even making special efforts to celebrate personal occasions, such as birthdays. Furthermore, the staff's dedication to providing excellent customer service stands out consistently with guests describing their interactions as pleasant and supportive.
While there are rare mentions of less-than-ideal experiences with certain individuals, these are outweighed by numerous accounts of the staff's outstanding and considerate approach. The general consensus among reviewers is that the staff's positive attitude significantly enhances the quality of the stay, making Mercure Penrith a welcoming and comfortable choice for travelers.
Mercure Penrith offers a mixed experience when it comes to internet connectivity. Some guests have appreciated the good and very good Wi-Fi connection, highlighting that the Wi-Fi was great in some instances. However, the general consensus suggests that there are many areas needing improvement. Older guests found the Wi-Fi hard to access and others reported that the internet never worked or was essentially non-existent, particularly on the ground floor and during the evenings. There were complaints about the lack of Netflix or YouTube on TV and issues with dark TV screens, which added to the frustration. Furthermore, guests mentioned that the free Wi-Fi advertised wasn't always available; some had to pay $10 for internet access. Overall, while there are positive aspects, enhancements in accessibility and reliability of the Wi-Fi service could vastly improve the guest experience at Mercure Penrith.
At Mercure Penrith, the pool garners mixed reactions from guests. While many appreciate its suitability for families and describe it as lovely, others find it in need of attention. The pool area is noted to be tired with missing tiles and a lack of seating. Some guests also express disappointment with the misleading online images and distant access. Despite its small size and need for heating, the pool still provides a pleasant outdoor spot for visitors to unwind.
Mercure Penrith proves to be a fantastic destination for families, offering a variety of amenities and activities that cater specifically to children. The family rooms receive high praise for their spaciousness, large bathrooms and comfortable accommodation, making them ideally suited for a family of four. In addition to the well-appointed rooms, the hotel features family-friendly spaces and connecting rooms, enhancing the overall convenience for groups.
The kids seem to particularly enjoy the breakfast buffet, adding an extra touch of excitement to the start of their day. Families visiting the hotel will find it excellently located with close proximity to the club, BlueBet Stadium and a range of activities within the beltline, including a kids club and activities for Panthers supporters.
While a few guests noted minor inconveniences, such as the room's distance from the lift for those with walking difficulties and a need for better sitting areas separate from the bedrooms, the overall feedback remains positive. The hotel's ability to accommodate multiple families during annual holidays and the ease of managing kids within its family-friendly design, highlight its suitability for family vacations.
Mercure Penrith meets the diverse needs of families by offering large, clean rooms and a great array of activities to keep children entertained, ensuring a memorable stay for all.
The Mercure Penrith is consistently lauded as a great choice for travelers, particularly those looking for a comfortable and clean stay. It fits nicely into the four-star hotel category with many guests highlighting its lovely accommodations. Its convenient location makes it an ideal halfway stop for visitors seeing family in the area. Guests appreciate the excellent value and good service provided by the hotel.
While there are some minor drawbacks, such as the lack of a microwave or kitchenette in family rooms and the absence of free internet, the overall experience tends to be positive. The hotel is noted for having very comfortable beds and maintaining a high standard of cleanliness. Despite some comments about the hotel being dated, its clean rooms and good location continue to attract a steady stream of satisfied guests.
Mercure Penrith is highly rated for business travel, offering a welcoming environment for those on work trips. The hotel is particularly noted for its excellent facilities and overall ambiance that makes it ideal for business stays. Numerous reviews highlight that it is great for short stays, especially if attending conferences or business meetings. The rooms are described as clean, tidy and comfortable, contributing to productive work stays. Many have praised the efficient and fast check-in process, a valuable feature for business travelers with tight schedules. Despite a few comments about the need for an extra lift and occasional lack of available upgrades or discounts, the hotel provides a very good location and reasonable prices. The ability to hold comfortable business meetings within the premises further cements Mercure Penrith as a top choice for professionals.
Mercure Penrith is noted for being conveniently accessible, particularly for guests with disabilities. Many reviews highlight the ease of access to different amenities and the hotel's great location, especially when accommodating a disabled person. The availability of easy access parking for disabled guests is appreciated, although some guests noted that better parking options could improve convenience.
While the hotel offers undercover access to the nearby Panthers club, this is only available to club members, which may require some guests to sign up. Some reviews pointed out the absence of a welcome compendium or guide to facilities, suggesting a need for better informational resources. Despite a few criticisms regarding the necessity of membership and updating certain aspects of the hotel, guests commonly praised the staff for their attentive service and willingness to accommodate specific needs, such as providing a quieter room upon request.
The outdoor pool at Mercure Penrith has received praise for its overall appeal and strategic location. Guests have appreciated the convenience of nearby expositions and found the pool itself to be lovely and enjoyable during their stays. However, there are consistent mentions of the pool area requiring some attention and improvements. Issues such as missing tiles, a need for more seating and the condition of the paving suggest that the pool area could benefit from upgrades. The common restroom near the pool has also been described as underwhelming. Despite these concerns, the pool remains a positive feature for many guests.
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Location
Visitors repeatedly highlighted the excellent central location, making the hotel superbly convenient whether the stay was for a sporting event, function or leisure trip. The proximity to major attractions like the western Sydney Convention Centre, shopping centers and the scenic Blue Mountains adds to the hotel's appeal. Additionally, the clean, comfortable rooms and friendly staff have been appreciated, enhancing the overall experience.
Mercure Penrith’s location is perfect for both business and leisure travelers who value convenience and accessibility. Whether it's a short walk to local amenities or a quick drive to nearby sights, the hotel’s setting provides a hassle-free stay in Penrith.
Breakfast
However, not all feedback was glowing. Some guests expressed dissatisfaction with aspects of the breakfast, citing issues like basic, dry scrambled eggs, soggy bacon and an overall lack of fresh cooked food. A few reviews mentioned the breakfast being poor in quality and expensive. Other concerns included logistical inconveniences such as having to walk next door for breakfast without prior information from the staff and the extra charges for Barista coffee.
Despite the criticisms, many guests seem to appreciate the overall value and selection offered, making it a mixed but generally positive aspect of their stay.
Dinner
Whether you opt for fast food or a sit-down meal, there’s something to satisfy every craving. The Penrith Leagues Club, for instance, provides diverse dining experiences, from standard buffet dishes at Kelly's Restaurant to more specialized cuisines like Italian fare. Despite occasional noise levels at some restaurants, guests can enjoy the convenience of walking directly from the hotel to various meal options. Overall, Mercure Penrith’s easy access to a host of wonderful dining choices enhances the comfort and satisfaction of staying at this well-located hotel.
Rooms
Comfort extends to the room amenities with many rooms featuring comfy beds and inviting furnishings. The rooms are generally well maintained with a neat and tidy appearance. Guests appreciate the large desks and modern conveniences, although some rooms lacked a microwave. Despite a few reports of minor issues like outdated décor or dark interiors, the overall impression is positive.
Rooms at Mercure Penrith are not only spacious but also quiet, ensuring a restful stay. They are equipped with everything needed for a comfortable visit, including effective air conditioning, although there were occasional reports of minor maintenance issues. The location is advantageous with many rooms providing pleasing views and easy access to local dining and entertainment facilities. Overall, the rooms at Mercure Penrith meet high standards of cleanliness, comfort and space, making them a popular choice among guests.
Beds
Soft and clean linen, as well as supportive pillows, enhance the sleeping experience, although some encountered pillows that were either too soft or too flat. Despite this, the overall bedding quality is praised. Several reviews commend the hotel for offering great, amazing and excellent beds, which offer an appreciable comfort level for a restful night.
However, it is impossible to ignore the less favorable comments about the beds. Some guests found the beds too hard or uncomfortable with a few even describing them as "rock hard." This inconsistency suggests that bed comfort can vary somewhat from room to room. Yet, when the beds do meet expectations, they contribute significantly to a high-quality stay.
In conclusion, Mercure Penrith offers comfortable and clean beds more often than not, making it a reliable choice for travelers seeking restful accommodations.
Cleanliness
However, there were occasional lapses with some guests reporting issues with bathroom cleanliness, dusty rooms and maintenance oversights such as dirty aircon filters and worn-out furnishings. Despite these occasional setbacks, the hotel's overall cleanliness is well-regarded by the majority of its guests, making it a generally reliable option for travelers looking for a clean and comfortable stay. Friendly cleaning staff and welcoming service also add to the positive experience.
Staff
The reception staff, in particular, are often praised for their efficiency and willingness to go the extra mile to assist guests. Many guests have shared stories of the staff being accommodating, providing helpful advice and even making special efforts to celebrate personal occasions, such as birthdays. Furthermore, the staff's dedication to providing excellent customer service stands out consistently with guests describing their interactions as pleasant and supportive.
While there are rare mentions of less-than-ideal experiences with certain individuals, these are outweighed by numerous accounts of the staff's outstanding and considerate approach. The general consensus among reviewers is that the staff's positive attitude significantly enhances the quality of the stay, making Mercure Penrith a welcoming and comfortable choice for travelers.
Wi-Fi
Pool
Family
The kids seem to particularly enjoy the breakfast buffet, adding an extra touch of excitement to the start of their day. Families visiting the hotel will find it excellently located with close proximity to the club, BlueBet Stadium and a range of activities within the beltline, including a kids club and activities for Panthers supporters.
While a few guests noted minor inconveniences, such as the room's distance from the lift for those with walking difficulties and a need for better sitting areas separate from the bedrooms, the overall feedback remains positive. The hotel's ability to accommodate multiple families during annual holidays and the ease of managing kids within its family-friendly design, highlight its suitability for family vacations.
Mercure Penrith meets the diverse needs of families by offering large, clean rooms and a great array of activities to keep children entertained, ensuring a memorable stay for all.
4 Star
While there are some minor drawbacks, such as the lack of a microwave or kitchenette in family rooms and the absence of free internet, the overall experience tends to be positive. The hotel is noted for having very comfortable beds and maintaining a high standard of cleanliness. Despite some comments about the hotel being dated, its clean rooms and good location continue to attract a steady stream of satisfied guests.
Business
Accessible
While the hotel offers undercover access to the nearby Panthers club, this is only available to club members, which may require some guests to sign up. Some reviews pointed out the absence of a welcome compendium or guide to facilities, suggesting a need for better informational resources. Despite a few criticisms regarding the necessity of membership and updating certain aspects of the hotel, guests commonly praised the staff for their attentive service and willingness to accommodate specific needs, such as providing a quieter room upon request.
Outdoor Pool
Yes, Mercure Penrith has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure Penrith.
No, Mercure Penrith doesn't allow dogs.
No, parking facilities aren't available at Mercure Penrith.
Yes, Mercure Penrith has a gym.
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