Billabong Backpackers Resort

Perth, 381 Beaufort Street-31.941886,115.867305(Show on Map)
7.5
Good
hotel photo
hotel photo
Checkin - Checkout datesSat, 17 Oct - Sun, 18 Oct17 Oct - 18 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Billabong Backpackers Resort offers an inviting and practical choice for travelers exploring Perth. Its location, a mere 10-15 minute walk from the city center, receives high praise for convenience with essential amenities like supermarkets and public transport options nearby. Guests appreciate the proximity to vibrant dining at Mount Lawley, balanced by the hostel's quiet evenings. A free breakfast featuring essentials such as toast, cereal and muesli is a valued perk, providing a simplistic yet satisfactory start to the day, although some logistical issues like quickly running out of items were noted. The rooms, ranging from private ensuites to dorms with bathrooms and sometimes balconies, are spacious and well-appointed with amenities such as air conditioning, kettles and lockable cabinets. While many guests appreciate these features and the slightly luxurious feel of having en-suite dorms, there are recurring issues with cleanliness with reports of untidy bathrooms and worn-out mattresses needing upgrades. Cleanliness in the communal areas is also a mixed bag. Though some guests praise organization and bi-weekly room cleanings, others point to issues with hygiene in the kitchen and pool areas, raising concerns about persistent bugs, mold and dust. Guests consistently highlight the exceptional friendliness and helpfulness of the staff, who offer 24-hour reception service and attentive assistance with any needs, enhancing the overall stay. The free WiFi is only reliable in common areas like the reception and lounge, which can get crowded due to this limitation. The pool area, however, shines as a fantastic, social spot that adds significant enjoyment to stays, despite occasional cleanliness concerns. The beds present a varied experience with some finding them comfortable while others report squeaky frames, outdated mattresses and cleanliness issues. Practical aspects like the lack of railings and ladders for top bunks also draw criticism. In summary, Billabong Backpackers Resort offers a blend of convenience, friendly service and amenities like a great pool area, making it a solid choice for backpackers, though it would benefit from more consistent cleanliness and updates to bedding.
Categories
Health & Safety
Questionnaire
Answers last updated by Billabong Backpackers Resort
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?No
Do you perform temperature checks upon guests' arrivals?No
Do the hotel's main entrance doors open automatically?Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?No
Are luggage trolleys sanitized after each use?No
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?No
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
Limitations
Are elevator rides limited?There are no elevators
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?Yes
Does the hotel operate at a limited capacity?Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only?Yes
Do you allow people who don't stay or work at the hotel to enter its premises?No
Do you allow people who don't stay at the hotel to enter the rooms?No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?Yes
Do you provide disinfecting wipes in each room?No
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?Yes
Are rugs removed from guest rooms?No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are air purification and sanitization devices installed?No
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?No
Food & Beverage Service
Do you offer pre-made boxed meals to guests?Yes
Do you offer single-serve options instead of buffets for breakfast?Yes
Do you offer contactless delivery for in-room dining?No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Who and state and local council guidelines
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?No
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Is there a doctor available either on-site or on-call?Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?Yes , no cafe on site , pool closed , common areas closed
Has the hotel closed during the pandemic?No
Show more...
Nightlife
AI-generatedLocated on Beaufort Street, close to the Northbridge entertainment precinct. Provides convenient access to bars, clubs, and live music venues, ideal for travellers looking to experience the local nightlife.
Cheap
AI-generatedThis resort-style hostel offers budget accommodation in Perth. It provides a social atmosphere and basic amenities for travelers. Its affordability makes it suitable for backpackers and budget-conscious travelers.
Pool
Outdoor Pool
Free Wi-Fi
Parking
Adult Only
Outdoor Pool
Check-in - Check-out
Check In:
14:00 - 00:00
Check Out:
06:00 - 10:00
Facilities
Parking
24-hour front desk
Garden
Non-smoking rooms
Laundry
Internet services
Safety deposit box
Billiards
Heating
Luggage storage
WiFi
Outdoor pool
Free WiFi
Non-smoking throughout
Air conditioning
Designated smoking area
Outdoor pool (all year)
Shared kitchen
Lockers
Shared lounge/TV area
Adults only
Parking on site
Board games/puzzles
Accessible parking
Outdoor furniture
24-hour security
Key access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Swimming pool
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Cashless payment available
Invoice provided
Room Types
Standard Double or Twin Room with Private BathroomThis twin/double room features a pool with a view. This air-conditioned twin/double room has a private bathroom, a wardrobe, a carpeted floor as well as a balcony. The unit has 1 bed.
Bed in 4-Bed Dormitory RoomThis bed in dormitory has a balcony and air conditioning. Please note that children cannot be accommodated in this room type.
Bed in 4-Bed Female Dormitory RoomThis bed in dormitory features a balcony and air conditioning. Please note that children cannot be accommodated in this room type.
Standard Double RoomThis double room has a balcony and air conditioning.
Bed in 6-Bed Dormitory RoomThis bed in dormitory has a balcony and air conditioning. Please note that children cannot be accommodated in this room type.
Bed in 6-Bed Female Dormitory RoomThis bed in dormitory has a balcony and air conditioning. Please note that children cannot be accommodated in this room type.
Guest Reviews
7.5
Good
Review Summaries
Summarized by AI
Location
Billabong Backpackers Resort enjoys a highly praised location, making it an ideal choice for those looking to explore Perth with ease. Situated just a 10-15 minute walk from the city center, the hostel provides convenient access to various city attractions, shops and restaurants. Its proximity to public transport options, including bus stops right outside the door and nearby train stations, ensures smooth connectivity for guests. Essential amenities like supermarkets are also within a short walking distance. The hostel's position near Mount Lawley offers additional dining options, while still being sufficiently quiet in the late evening. Overall, the location is perfect for backpackers looking for value, comfort and convenience during their stay in Perth.
Breakfast
Billabong Backpackers Resort offers a free breakfast that guests generally appreciate for its convenience and variety. The included breakfast consists of essentials like toast, various spreads, milk, cereal and muesli, providing a decent start to the day. While the simplicity of the breakfast is noted, many find it satisfactory, especially considering it's complimentary. A few guests mentioned that the breakfast can run out quickly and that items such as cutlery and bowls might need to be rented. However, the breakfast's availability for several hours and diverse options are well-received, making it a valued part of the stay at the resort.
Rooms
Billabong Backpackers Resort offers a variety of room types that generally receive positive feedback for their spaciousness and amenities. Many guests appreciate the large, private ensuite rooms, often featuring balconies and well-equipped facilities such as air conditioning, showers and toilets. The private rooms come with useful amenities like kettles, towels, bed linen and lockable cabinets with safes, making them a comfortable choice. The dorms, similarly, are noted for having their own bathrooms and sometimes balconies, creating a convenient and slightly luxurious hostel experience. Individual rooms tend to be quite large and come with basic yet practical furnishings. However, cleanliness appears to be a recurring issue. Multiple reviews mention that while the rooms are spacious, they are not always in the cleanest condition with some guests expressing dissatisfaction with weekly cleaning schedules that leave bathrooms rather dirty. The mattresses could benefit from an upgrade as some guests found them uncomfortable. Despite these issues, the positive aspects, such as excellent staff and a friendly atmosphere conducive to meeting new people, make Billabong Backpackers Resort a decent choice, particularly for those who don't mind a bit of wear and tear in exchange for good facilities and room sizes.
Beds
The beds at Billabong Backpackers Resort present a mixed experience for guests. On the positive side, some reviews highlighted the beds as comfortable with particular mention of the mattress firmness being appreciated by a few. However, many guests reported significant issues with the beds. Common complaints include squeaky and shaky frames, uncomfortable and outdated mattresses and even beds with springs poking through. Cleanliness of the bedding and mattresses was also a recurring concern with several guests noting stains and an overall lack of hygiene. Additionally, the practical aspects of the bunks seem lacking with some guests remarking on the absence of railings and ladders for the top bunks. Overall, while a few guests found the beds satisfactory, the majority suggest that the beds and bedding at the resort need serious improvement.
Cleanliness
Billabong Backpackers Resort receives mixed reviews regarding its cleanliness. While some guests mentioned that rooms are cleaned twice a week and praised the organized facilities, many reported issues with the general hygiene of the hostel. The communal areas, including the kitchen and pool, were frequently highlighted as needing more rigorous cleaning. Additionally, persistent issues like bugs on the floor, mold in the showers and dust accumulation were noted. Several guests commented on the necessity for a major cleaning and renovation of the premises to improve the overall cleanliness. Despite some positive feedback, the general sentiment suggests that the hostel would benefit significantly from a more thorough and consistent cleaning regimen.
Staff
At Billabong Backpackers Resort, the standout feature repeatedly noted by guests is the exceptionally friendly and helpful staff. From the reception team to senior personnel, the staff consistently gets high praise for their kindness, attentiveness and willingness to assist with any needs. Guests frequently highlight the 24-hour reception service and the provision of fresh towels and bed sheets upon request, ensuring a comfortable and accommodating stay. Whether aiding with queries, providing room amenities like private bathrooms for bunk rooms or maintaining daily cleanliness, the staff's commitment to excellent service is clear. With their approachable nature and consistent readiness to help, the team at Billabong Backpackers Resort leaves a lasting positive impression on visitors.
Wi-Fi
At Billabong Backpackers Resort, guests will find that the WiFi service is primarily functional in the common areas, particularly downstairs in the reception and lobby areas. The WiFi signal is generally not accessible from the rooms, which many visitors found inconvenient. Due to this, common areas like the lounge tend to be crowded with people accessing the internet. While the WiFi works reasonably well in these shared spaces, it is noted to be slow and inconsistent at times. Despite the effort to provide connectivity, the experience in the rooms does not meet guests' expectations.
Pool
Billabong Backpackers Resort boasts a fantastic and spacious pool area, creating a chill and inviting atmosphere perfect for meeting other travelers or simply unwinding. The pool adds a pleasant and social vibe to the hostel, contributing to the overall very good atmosphere. Despite occasional comments about cleanliness, the pool is generally perceived as nice and well-maintained with routine cleaning ensuring standards are met. The pool area closes at 11 PM, effectively managing any noise issues and allowing guests to enjoy a peaceful night's sleep. Other amenities such as the well-equipped kitchen further enhance the guest experience, offering useful and convenient facilities. The friendly staff also contribute significantly to a positive stay, complementing the enjoyable outdoor pool space. Overall, the pool area at Billabong Backpackers Resort stands out as a central and appealing feature, adding significant value to the accommodation experience.
FAQ
Yes, Billabong Backpackers Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Billabong Backpackers Resort.
No, Billabong Backpackers Resort doesn't allow dogs.
Yes, parking facilities are available at Billabong Backpackers Resort.
No, Billabong Backpackers Resort doesn't have a gym.
Location
More Options
COMO The Treasury
Hotel in Perth
9.5
Excellent
From 514 €
Duxton Hotel Perth
Hotel in Perth
8.9
Excellent
From 154 €
The Westin Perth
Hotel in Perth
8.9
Excellent
From 236 €
Crown Metropol Perth
Hotel in Perth
8.2
Very Good
From 155 €
7,258,491
Hotels
60
Categories
49,804
Regions
208,995
Cities
Save more on the App