Mantra on Hay Perth

Perth, 201 Hay Street-31.958673,115.872282(Show on Map)

7.2

Good

+5 Photos

+ 3 Photos3

Checkin - Checkout datesMon, 05 Oct - Tue, 06 Oct05 Oct - 06 Oct

Info

Summary of reviews

Summarized by AI

Mantra on Hay Perth is highly regarded for its strategic location in East Perth, providing guests with convenient access to the city's central business district, popular landmarks like Swan River and Elizabeth Quay, and notable attractions such as Optus Stadium and the WACA. The hotel is well-connected with public transport options like the free CAT buses, allowing for easy and cost-effective city exploration while maintaining a tranquil environment conducive to restful stays. The accommodations at Mantra on Hay are celebrated for their spaciousness and amenities, ideal for families and longer stays with features like kitchen facilities and comfortable bedding. The cleanliness and upkeep of the rooms are generally praised, though improvements in specific areas such as bathroom maintenance could further enhance guest satisfaction. The hotel staff receive commendations for their friendliness and helpfulness, often going out of their way to ensure a welcoming experience. Dining at Mantra on Hay is a positive aspect, with the on-site restaurant and nearby Panda Kitchen receiving high marks for the quality and taste of their offerings. Breakfast experiences vary, but many guests find the variety and taste of the buffet worthwhile, thanks to accommodating breakfast staff who contribute to an enjoyable dining atmosphere. Guests appreciate the convenience of having facilities such as the rooftop pool and gym. The pool is a particularly attractive feature for families, despite some maintenance concerns. The gym, while basic, provides a functional workout space with impressive city views, though improvements in equipment and facility accessibility are suggested. WiFi service at the hotel presents mixed reviews, with some guests experiencing connectivity challenges. While Mantra members benefit from complimentary internet access, stronger and more consistent connections would enhance the stay for all guests. The presence of entertainment options like Netflix and YouTube is a welcomed convenience. Parking facilities, though secure and undercover, are viewed as a mixed experience due to high fees and limited spaces; however, the convenience of the hotel's central location remains a strong draw. Beds at the hotel receive widespread praise for their comfort, contributing to restful sleep, complemented by premium linen and amenities. Overall, Mantra on Hay Perth emerges as a dependable option for travelers seeking comfort and accessibility, with room for enhancement in selected areas to boost its appeal further.

Categories

Nightlife

AI-generatedLocated on Hay Street, offering access to the Perth CBD's nightlife. Guests can easily walk to nearby bars, pubs, and entertainment venues.

Indoor Pool

AI-generatedMantra on Hay Perth provides an indoor swimming pool for guests. It also has recreational facilities and a garden.

Heated Pool

AI-generatedOffers a heated indoor rooftop pool and fitness center. This facility provides a comfortable indoor swimming option and is available for guests until 10 pm.

Pool

Heated Pool

Indoor Pool

Free Wi-Fi

Parking

Gym

Sustainability Journey

Accessible

Room Types

One-Bedroom ApartmentThe apartment features a private bathroom, air conditioning, a washing machine, as well as a seating area with a flat-screen TV. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has a dining area, a wardrobe, a TV and a balcony. The unit offers 1 bed.

Two-Bedroom ApartmentThis spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.

Two-Bedroom ApartmentThis spacious apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.

Hotel RoomThe double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The double room features a safe deposit box, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

Three-Bedroom ApartmentThe spacious apartment has 3 bedrooms and 2 bathrooms with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a dining area, a wardrobe, as well as a safe deposit box. The unit has 3 beds.

Family RoomMeals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned apartment provides a flat-screen TV, a washing machine, a seating area and a dining area. The unit offers 3 beds.

Guest Reviews

7.2

Good

Review Summaries

Summarized by AI

Location

Mantra on Hay Perth proudly positions itself in a fantastic location that caters to diverse travel needs. Nestled in East Perth, the hotel benefits greatly from its central position, offering guests convenient access to the city's vibrant heart. Travelers can enjoy the ease of reaching Perth's central business district, restaurants, shops, cafes, and local attractions, all within short walking distances. The proximity to iconic locations such as the Swan River, Elizabeth Quay, Optus Stadium, and the WACA ensures that iconic sporting and scenic spots are just a stroll away. The area around the hotel is thoughtfully connected with free public transport options, such as the nearby CAT bus stops, making city exploration not only uncomplicated but cost-effective. Guests appreciate the tranquility that the hotel's quieter side of Hay Street provides, offering a quiet reprieve from the hustle and bustle, conducive to restful nights. Amid this bustling urban setting, Mantra on Hay is lauded not only for its strategic location but also for the spacious and well-appointed accommodations it offers. Guests can find ample room within the apartments, enjoying the bonus of cooking facilities and the comfortable, clean bedding that allows for a homely stay. The staff at Mantra on Hay has earned praise for their exemplary service, consistently ensuring a welcoming experience, assisting with early check-ins, and providing local guidance. With charming eateries, a mini-mart, and a bottle shop nearby, the hotel secures itself as a highly convenient base for city exploration. Whether attending a workshop, catching a sporting event, or enjoying a leisurely exploration of Perth's attractions, Mantra on Hay Perth stands out as a dependable option for both comfort and accessibility.

Breakfast

When it comes to breakfast at Mantra on Hay Perth, guest reviews reveal a wide range of experiences. While some highlighted an absence of on-site breakfast facilities, others praised the quality and variety of the breakfast offered. Those who enjoyed their breakfast spoke highly of the buffet options, describing them as extensive, delicious, and worth the price. The breakfast was often included in the stay, which added value for guests. Reviews frequently noted the helpfulness and courtesy of the breakfast staff, contributing to a pleasant dining experience. Nonetheless, several guests encountered service issues; some reported running out of certain foods and slow service, which detracted from their experience. There were mentions of the staff arguing, and some guests had to seek alternatives across the road. Despite these hiccups, the inclusion of breakfast with the room was generally appreciated, and highlights such as the variety in the breakfast spread and its taste were acknowledged by many. Overall, while there were mixed reviews, a significant number of guests enjoyed their breakfast while staying at Mantra on Hay, making it an aspect of the stay that often garnered positive feedback.

Dinner

Mantra on Hay in Perth offers a mix of dining experiences, prominently featuring positive reviews for its on-site restaurant. Guests frequently mention enjoying lovely and fantastic meals, with high praise for the quality and taste of the food. The convenience of having a restaurant and bar on-site is appreciated, making dining accessible for guests. The Panda Kitchen, a nearby Chinese restaurant, also receives positive feedback for its tasty offerings. However, there are occasional service inconsistencies noted, such as incomplete room service orders and unexpected restaurant closures. Despite these minor hiccups, the overall dining experiences are generally described as pleasant, with many guests expressing their satisfaction with the food provided during their stay.

Rooms

Mantra on Hay in Perth is celebrated for its spacious and well-equipped accommodations, offering everything a guest may need, including kitchen and laundry facilities. The rooms and apartments are highlighted for their generous size, making them ideal for families or groups, with options featuring multiple bedrooms and bathrooms, plus amenities like balconies and separate living areas. Beds are noted for being particularly comfortable, providing a restful sleep experience. Guests appreciate the comfort of well-maintained, clean, and tidy spaces, even if some furnishings show a bit of age. In terms of service, the staff are praised for being friendly and helpful, often going above and beyond to ensure a pleasant stay. The location is convenient, with easy access to public transportation and local attractions, enhancing the appeal of the stay. While some guests mention issues like outdated decor, occasional maintenance problems, and noise due to thin walls, the overall impression remains positive due to the roominess, cleanliness, and excellent amenities. The hotel's strategic location and spacious layouts make it a great choice for those traveling with family or in need of a home-like experience while in Perth.

Beds

At Mantra on Hay Perth, the beds have received notable appreciation from guests, who consistently describe them as comfortable, even exceptionally so. The overall consensus points towards a restful night's sleep, with many praising the beds for their comfort, softness, and excellent quality. The bedding experiences are enhanced by premium linen and big fluffy towels, adding an extra touch of luxury. While instances of discomfort were reported, particularly with mattresses that sometimes consist of two single beds pushed together, the majority of visitors found the beds, pillows, and related amenities to be satisfactory. A few reviews also mentioned unusually high pillows, but these seemed to be not too common. The spacious rooms typically accommodate large beds, contributing to a comfortable and often relaxing stay. The staff at Mantra on Hay Perth are commended for their willingness to meet specific bedding requests, further ensuring comfort. Although occasional negative feedback was noted, it seems to be overshadowed by the overall positive experience regarding bed comfort at the hotel.

Cleanliness

Mantra on Hay in Perth boasts a generally positive reputation for its cleanliness among many visitors, reflected in numerous reviews. Guests frequently find the rooms to be clean, tidy, and spacious, offering a comfortable stay with well-maintained facilities. The staff is often commended for their friendliness and helpfulness, contributing to a pleasant guest experience. However, reviews indicate inconsistency, particularly with the bathrooms, which many guests describe as dated and in need of a thorough cleaning. Issues such as mold and grime have been highlighted, suggesting a need for significant improvements in certain areas. Moreover, some guests reported upkeep issues like outdated decor, stains, and occasional neglected maintenance. Despite these drawbacks, the hotel offers good value for money, with its prime location providing easy access to the city's attractions. The pool and gym facilities are generally praised for their cleanliness, and the spacious rooms cater well to families and longer stays. While the overall cleanliness receives high marks, addressing specific concerns could enhance the hotel's appeal further.

Staff

The staff at Mantra on Hay in Perth consistently receive high praise for their friendliness, professionalism, and accommodating nature. Guests frequently describe the team as welcoming, attentive, and going above and beyond to ensure a pleasant stay. Many reviewers highlight exceptional service at reception, mentioning individuals by name for their outstanding contributions. The front desk staff, in particular, are noted for quick check-ins, helpfulness with room upgrades, and readiness to address any queries or issues. Additionally, the housekeeping team is often commended for maintaining high standards of cleanliness and attention to detail. Overall, the hotel staff's dedication to ensuring guests' comfort greatly enhances the visitor experience at this well-placed, city-centric accommodation.

Wi-Fi

Travelers at Mantra on Hay Perth have varied experiences with the hotel's internet service. On the positive side, guests appreciate the complimentary WiFi offered, especially to Mantra members who benefit from free internet access along with other perks like dining discounts. Additionally, the hotel's vicinity to free city center WiFi is noted, which provides an alternative for those exploring Perth. However, several reviews highlight challenges with the WiFi service within the hotel, describing it as slow and sometimes difficult to connect to. Some guests mention issues with consistent access, with the internet connection dropping frequently or being described as almost unusable. WiFi in the rooms often requires the purchase of a plan, adding an extra cost for guests who need reliable internet during their stay. Despite these issues, visitors still appreciate other aspects of the hotel such as the convenient location close to the city and the free cat bus service right on the doorstep, making it easy to explore the vibrant attractions of Perth. The presence of Netflix and YouTube on the TV adds an extra touch of convenience for entertainment within the hotel premises. Overall, while the WiFi service has room for improvement, the strategic location and the amenities offered make it a practical choice for travelers visiting Perth.

Gym

The gym at Mantra on Hay Perth receives mixed reviews, with guests appreciating certain aspects while pointing out areas for improvement. Many guests enjoy the convenience of having gym equipment close to the swimming pool, creating a unique and integrated workout experience that some find delightful. The gym area offers impressive city views, adding an element of charm to the exercise routine. Although basic, the gym equipment is generally functional, which ensures guests can maintain their workout regimen even during travels. The combined gym and pool facilities provide a fun option for families, making it easy to balance leisure and fitness in a single destination. The establishment is recognized for its spacious, family-friendly rooms that are well-equipped with amenities like washing machines and fully equipped kitchens, enhancing the overall stay experience. However, there are some notable concerns. The gym is often described as being too hot to work out comfortably due to the lack of air conditioning, and there's feedback about facilities being outdated or needing an upgrade, including possibilities like steam and sauna rooms. Some guests have experienced limited access to the gym and pool, citing issues such as broken equipment, lack of staff to unlock access, and closures. Despite these drawbacks, the settings are considered satisfactory by many who value the bonus of having gym facilities available. Overall, the fitness amenities at Mantra on Hay Perth present a mix of advantages and challenges, reflecting varied guest experiences.

Pool

Mantra on Hay Perth offers an appealing rooftop pool experience that is particularly enticing for families and children. The pool, positioned on the top floor, provides a beautiful vantage point, and children's poolside enjoyment is commonly appreciated. Additionally, the pool facilities include a small gym, adding value for guests looking to maintain their fitness routines. Visitors have found the indoor heated pool to be a beneficial feature, especially during cooler months, despite some comments about water temperature occasionally not meeting expectations. The pool's layout makes it a refreshing spot to relax after a warm day, and many guests appreciate its warm, inviting atmosphere. For those prioritizing a family-friendly stay, the pool facilities have generally met expectations, providing a suitable environment for kids. However, there have been some concerns regarding the pool's maintenance, with reports of cleanliness issues such as green-tinted water and floating debris. Additionally, the pool's shallow depth may not be ideal for taller individuals seeking a full swimming experience. While the facility's rooftop location offers impressive views, guests have noted that ongoing maintenance and upgrades could enhance the overall pool experience. Overall, the rooftop pool serves as a key attraction at Mantra on Hay Perth, with its heated setup, appealing views, and family-friendly focus being highlighted by many visitors.

Parking

Mantra on Hay in Perth offers a centrally located accommodation with parking facilities that have garnered mixed reviews from guests. While some visitors appreciated the convenience and security of the onsite parking, others found the $25-$30 per night fee to be on the higher side, with limited availability and challenging parking spaces for larger vehicles. It's noteworthy that the hotel does offer secure and undercover parking options, providing peace of mind to those who manage to secure a spot. Unfortunately, parking cannot be reserved in advance and is subject to availability, leading some guests to seek alternative options like street parking, especially if arriving late. Despite these challenges, the hotel's convenient city location and spacious, clean accommodations remain appealing to many travelers.

4 Star

Mantra on Hay Perth presents itself as a four-star serviced apartment hotel that offers clean and accessible lodgings. Guests highlight the fantastic breakfast and commend the bar and food services as remarkable. The hotel offers great deals, providing good value for money, with some guests noting it as affordable and economical. The hotel's location is convenient for travelers, especially with the nearby Red Cat bus that offers free rides to the city and the train station, adding an element of accessibility. Staff service is notably professional, with several guests appreciating their efforts to go the extra mile to ensure a pleasant experience. However, some reviews contrast this positivity by pointing out that the rooms did not meet expectations, both in terms of size and daily service, which some guests anticipated but did not receive. Despite occasional disruptive events like a fire alarm, and issues with luggage handling, some guests found their stay improved after being upgraded to higher floor rooms. While some were disappointed with their experience relative to the claimed four-star status, others rated their stay highly, describing it as above average and even outstanding. Overall, Mantra on Hay Perth appears to be a mixed bag, with genuine efforts in customer service but room for improvement in certain facilities and services.

FAQ

Yes, Mantra on Hay Perth has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Mantra on Hay Perth.

No, Mantra on Hay Perth doesn't allow dogs.

Yes, parking facilities are available at Mantra on Hay Perth.

Yes, Mantra on Hay Perth has a gym.

Location

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