The Quality Hotel Ambassador Perth enjoys a favorable position in the heart of Perth, making it an excellent choice for travelers seeking convenience and accessibility. Guests can easily access the city center, popular attractions like the Hays Street Mall, Optus Stadium and Elizabeth Quay, as well as public transport options. The location is especially praised for its proximity to the Swan River and Kings Park, adding to the overall Perth experience. The hotel is highly regarded as a prime spot for events, shopping, dining or simply sightseeing, complemented by its clean and spacious rooms and friendly, helpful staff.
Breakfast at the hotel is generally appreciated for being included in the room rate and offering good value with a reasonable range of options. Descriptions like amazing, delicious and delightful are common for the cooked breakfast items. However, some guests found logistical issues due to the on-site restaurant's closure and had complaints about the quality and variety of certain items.
Dinner service offers room delivery for added convenience and guests can also explore the nearby dining options, although the absence of an on-premises restaurant might be a drawback for some.
Rooms vary in experience with many guests praising their spaciousness, cleanliness and amenities like mini-fridges and separate bath and shower facilities. Yet, some rooms were noted to be old and in need of renovation with complaints about musty smells, malfunctioning air conditioning and general wear and tear.
Cleanliness receives mixed feedback with many guests reporting clean and well-maintained rooms and bathrooms, while others pointed out issues such as dirty carpets, stained furnishings and insufficient room servicing.
The staff of Quality Hotel Ambassador Perth receives high praise for their friendliness, helpfulness and professionalism, significantly enhancing guest experiences. This positive element is a strong highlight of the hotel.
Wi-Fi access is another mixed bag; while some guests enjoy fast and reliable internet, others faced connectivity issues or limited availability to certain areas like the reception.
For family stays, the hotel is commended for its spacious rooms and family-friendly environment, offering a safe and welcoming atmosphere for children. Its central location is also beneficial for family activities.
The comfort of the beds also varies with descriptions ranging from super comfy to very uncomfortable, pointing to inconsistencies in bed quality. Some beds were found to be old and in need of replacement, while others provided a good night's sleep.
Business travelers find the location and practical amenities adequate with good meeting spaces, well-equipped rooms for work and conscientious environmental practices. The property's proximity to the business district and ease of commuting are key benefits, despite the limited range of specialized business facilities.
Overall, the Quality Hotel Ambassador Perth stands out primarily for its superb location, spacious rooms and friendly staff. While there are areas needing improvement such as consistency in room maintenance, bed quality and enhanced dining options, the hotel's advantages make it a solid choice for many travelers.
Categories
Nightlife
AI-generatedLocated on Adelaide Terrace, Quality Hotel Ambassador Perth is centrally positioned, offering access to Perth's nightlife and dining options. Its central location makes it a convenient choice.
Business
AI-generatedQuality Hotel Ambassador Perth offers well-appointed rooms and suites and is centrally located close to the city's business and government sectors. The hotel provides on-site conference rooms and 24-hour reception. It is a great option for corporate travelers.
Cheap
AI-generatedThis hotel provides affordable accommodation with comfortable rooms and essential facilities. It is located near the city center, offering convenience for budget-conscious travelers.
Accessible
AI-generatedQuality Hotel Ambassador Perth provides Accessible/Disabled Rooms with a spacious sitting area and modified bathroom. These rooms include rails in the bathroom, safety bars in the shower, a raised toilet with grab bars, a shower chair, toilet rails, a toilet chair, an emergency pull cord/duress button, and height-adjusted vanities.
Family
Free Wi-Fi
Honeymoon
Romantic
Parking
Room Types
Standard Queen RoomThis room features free Wi-Fi, a flat-screen TV with cable channels and tea/coffee making facilities. It includes an en suite bathroom with a separate bathtub and shower.
Standard Deluxe RoomThis spacious room features free Wi-Fi, a flat-screen TV with cable channels and tea/coffee making facilities. It includes an en suite bathroom with a separate bathtub and shower.
Please note this room has no capacity for additional guests.
Executive SuiteThis spacious suite features free Wi-Fi, a flat-screen TV with cable channels and tea/coffee making facilities. It includes an en suite bathroom with a separate bathtub and shower.
Please note this room has no capacity for additional guests.
Standard Twin RoomThis air-conditioned room has a refrigerator, an electric kettle, tea/coffee making facilities and flat-screen cable TV. The en suite bathroom has a separate bathtub and shower.
This room has no capacity for extra beds.
Premium Queen RoomThis modern, air-conditioned room features cable TV and a bathroom with a bath and a shower. It includes a refrigerator and ironing facilities.
Premium Twin RoomThis modern, air-conditioned room features cable TV and a bathroom with a bath and a shower. It includes a refrigerator and ironing facilities.
Guest Reviews
7.2
Good
Review Summaries
Summarized by AI
Location
Nestled in the heart of Perth, the Quality Hotel Ambassador offers an ideal location for travelers seeking convenience and accessibility. Positioned just a short stroll from the bustling city center, guests can easily reach popular spots such as the Hays Street Mall, Optus Stadium and the vibrant Elizabeth Quay. The hotel is particularly praised for its proximity to various public transport options, including bus routes and a nearby train station, making it a breeze to explore different parts of the city.
Visitors appreciate the hotel's central position, which is perfect for attending events, shopping, dining at local cafes and restaurants or simply taking in the sights. The hotel’s location also provides easy access to the Swan River and Kings Park, enhancing the overall Perth experience. Furthermore, clean and spacious rooms complement the convenient setting with many guests also noting the friendly and helpful staff.
The Quality Hotel Ambassador stands out as a top choice for anyone looking to explore Perth, offering both comfort and unbeatable accessibility. Whether for a concert, a sporting event or just a leisurely weekend, this hotel places all of Perth's attractions right at your fingertips.
Breakfast
Quality Hotel Ambassador Perth receives mixed reviews concerning its breakfast offerings. On the positive side, many guests appreciated the breakfast's inclusion in their room rate, citing it as good value for money with a reasonable range of options. Descriptive praises include adjectives like amazing, delicious and delightful with some highlighting the excellence of cooked breakfast items. The breakfast is described as simple but effective, a good start to the day and offering good selections and value.
However, there are notable downsides. Multiple reviews mention inconvenience due to the closure of the on-site restaurant, requiring guests to cross the road to a sister property for breakfast. Other criticisms include the breakfast being pricey, basic and not always served hot. Specific complaints about overcooked eggs, undercooked potatoes and the lack of variety and vegetables were also noted.
Despite the logistical hiccups and occasional quality issues, the general sentiment leans towards appreciating the breakfast's inclusion and its role in enhancing the stay at the hotel.
Dinner
Despite the lack of an operational evening restaurant at the Quality Hotel Ambassador Perth, guests can still enjoy a variety of dining options. Dinner can conveniently be served directly to your room, offering a hassle-free experience after a long day. For those who prefer to dine out, there are several restaurants located nearby, albeit no fast-food outlets in close proximity. Additionally, takeaway meals are available if you fancy a more relaxed dining experience in your room. While the absence of a dedicated dining facility on the premises might be a drawback for some, the hotel's alternative solutions ensure that guests can still enjoy a satisfying dinner during their stay.
Rooms
The rooms at the Quality Hotel Ambassador Perth vary widely, offering different experiences to guests. On the positive side, many guests appreciated the spaciousness of the rooms, often describing them as large, very big or even massive. This ample space was consistently praised alongside clean and tidy accommodations, which included daily towel changes and amenities such as a mini fridge. Some rooms also featured conveniences like a separate bath and shower, adding to the overall comfort.
However, the reviews also highlighted several areas in need of improvement. Numerous guests noted that the rooms and interiors felt old, dated and in desperate need of renovation. Reports of rooms smelling musty or stuffy, often exacerbated by malfunctioning or non-existent air conditioning, were common. Cleanliness was another concern with mentions of stained carpets, dirty marks in the bathroom and an overall sense of wear and tear. Additionally, issues such as poor lighting, outdated furnishings and inadequate ventilation were frequently mentioned.
Despite these drawbacks, many found the rooms adequate for the price, valuing the location and overall space provided. However, the consensus suggests that while the rooms may serve well for a budget stay, those seeking modern amenities and fresh decor might be left wanting.
Beds
The beds at Quality Hotel Ambassador Perth received mixed feedback from guests with opinions ranging widely from comfortable and "super comfy" to very uncomfortable. Many visitors found the beds to be clean and comfortable, noting that some were king-sized and quite inviting. However, several reviews mentioned that the beds were a bit old and in need of replacement with issues such as broken springs, lumpy mattresses and two single beds being pushed together to form a queen or king bed, leading to discomfort from a hard center line.
Some guests commented on the general comfort of the bedding, describing it as neat and providing a good night's sleep, while others experienced a hard and uncomfortable surface that left them with aches and pains. Additionally, there were complaints about stained sheets and linen and an overall sense of the beds showing signs of wear and tear.
Despite these issues, there were positive remarks about the comfort and cleanliness of the bedding, highlighting that when the beds were good, they provided a pleasant experience. However, it's clear that consistency is lacking in terms of bed quality, suggesting that improvements are needed to ensure all guests enjoy a comfortable stay.
Cleanliness
Quality Hotel Ambassador Perth receives mixed reviews regarding its cleanliness. Many guests highlight positive experiences, noting rooms that are clean, tidy and well-maintained with particular mention of clean and well-presented bathrooms. Guests frequently describe their rooms as clean, large and comfortable. Additionally, staff are often praised for their friendliness and respectfulness.
However, several reviews point out shortcomings, indicating that cleanliness is inconsistent. Issues such as dirty carpets, stained curtains, musty smells and poorly maintained bathrooms are recurring complaints. Signs of neglect, like stained furnishings, leftover food in the fridge and insufficient room servicing, detract from the overall experience for some visitors.
While the hotel boasts a prime location and convenient facilities, the frequent need for thorough cleaning and refurbishment affects guests' impressions. The overall sentiment suggests that with improved housekeeping standards, the hotel's generally positive aspects could be better appreciated.
Staff
The reviews of the Quality Hotel Ambassador Perth predominantly highlight the positive experiences with the staff. Guests frequently describe the staff as friendly, helpful, welcoming and efficient. Many reviewers commend the front desk and reception staff for their professionalism and friendliness, often noting their politeness and willingness to assist. Housekeeping and security staff are also praised for their respectful and considerate behavior.
Specific mentions include the exceptional service from front-of-house staff and the cheerful demeanor of the team during breakfast. Guests appreciated the personalized service with several noting that the staff's assistance made their stay more enjoyable.
Despite some isolated negative comments about staff being unhelpful or rude, the overall consensus portrays the staff as a key positive aspect of the hotel. Their friendliness and helpfulness significantly enhance the guest experience, making the Quality Hotel Ambassador Perth a welcoming place to stay.
Wi-Fi
The Wi-Fi experience at the Quality Hotel Ambassador Perth has received mixed reviews from guests. Many noted that the hotel offers a good and strong Wi-Fi connection with some even describing the internet access as fast and perfectly functioning. However, a significant number of guests reported issues such as weak signals, slow speeds and periods when the Wi-Fi did not work at all. Some reviews highlighted that the Wi-Fi was only available in the reception area and not in the rooms. Overall, while some guests enjoyed a seamless internet experience, others faced connectivity challenges during their stay.
Family
The Quality Hotel Ambassador in Perth receives strong praise from guests for its family-friendly environment and suitability for accommodating children. With commendations highlighting it as a good choice for families, the hotel offers a spacious room setup that caters well to the needs of younger guests. Visitors appreciate the family-oriented atmosphere, deeming it a safe and welcoming spot for children. The hotel's location is also noted as a convenient base for family activities, such as attending events like the Christmas Pageant. Overall, the reviews consistently emphasize the hotel's appeal for families seeking a comfortable and safe stay.
Business
Quality Hotel Ambassador Perth offers an ideal location for business travelers, situated conveniently within the central business district. The hotel ensures ease of access to key areas, including proximity to a bus stop and a 10-minute walk to the train station, making commuting straightforward. It's also conveniently close to a hospital, an added benefit for those who might need medical checkups during their stay.
The property is recognized for its practical amenities suitable for business needs. Guests noted the ample space for meetings and a good overall business environment. Rooms are equipped with well-usable desks and desk lamps, facilitating work even from the comfort of the room. Power points are abundant, ensuring that devices remain charged, though it's important to note the absence of USB charging ports.
The hotel respects environmental conservation practices, which some guests appreciated. While there isn’t a dedicated dining room and the reception is basic, the friendly staff contribute positively to the overall experience. Coffee and tea in the rooms were also highlighted as perfect, adding a touch of comfort for busy professionals.
However, it's worth mentioning that there is a limited range of specialized facilities for business travelers within the property. Despite this, the combination of location and essential amenities makes it a convenient option for those on business trips to Perth.
FAQ
No, Quality Hotel Ambassador Perth doesn't have any pool.
No, a spa isn't available at Quality Hotel Ambassador Perth.
No, Quality Hotel Ambassador Perth doesn't allow dogs.
Yes, parking facilities are available at Quality Hotel Ambassador Perth.
No, Quality Hotel Ambassador Perth doesn't have a gym.