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Hilton Petaling Jaya

Petaling Jaya , No 2 Jalan Barat (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Petaling Jaya is a highly recommended hotel with exceptional service and facilities. Its location is considered one of its best features, convenient for both business and leisure travelers and close to local attractions. The breakfast buffet offers a variety of foods to choose from with friendly and helpful service from the restaurant staff. The rooms are spacious, modern and well-kept with comfortable beds and good amenities. The hotel is praised for its cleanliness with housekeeping doing an excellent job. The staff are accommodating, kind and attentive, providing exceptional service. While the parking situation is mixed, the hotel is family-friendly and offers safety jackets and lifeguards on duty at the swimming pool. The beds are extremely comfortable, making for a relaxing stay. Overall, the Hilton Petaling Jaya is a fantastic hotel for both business and leisure travelers with a high standard of service and amenities.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Executive King Suite Featuring executive lounge access, this spacious suite has separate dining and living areas. It also includes a 42-inch LCD TV and mineral water. The en suite marble bathroom has a separate rain shower, a bath and premium toiletries.

King Hilton Guestroom Plus Featuring city view from the large windows, this stylish room is fitted with a king bed and air conditioning. A 42-inch LCD TV and mineral water are also included. The en suite marble bathroom comes with a rain shower and bath amenities.

Twin Hilton Guestroom Plus Featuring city view from the large windows, this stylish twin room is fitted with air conditioning and suitable for 2 persons. A 42-inch LCD TV and bottled water are also included. The en suite marble bathroom comes with a rain shower and bath amenities.

Deluxe King Suite Featuring additional living space, this spacious suite offers executive lounge access. A 42-inch LCD TV is available in the separate seating area. The en suite marble bathroom has a separate rain shower, a bath and premium toiletries. Executive lounge access benefits include free WiFi, breakfast and refreshments.

King Executive Plus Room Located on a higher floor, this stylish and spacious room features executive lounge access. It is fitted with a 42-inch LCD TV and an armchair. The en suite marble bathroom has a separate rain shower, a bath and premium toiletries. Executive lounge access benefits include free WiFi, breakfast and refreshments.

Executive Twin Room Plus Overlooking the city, this stylish and spacious twin room features executive lounge access. It is fitted with a 42-inch LCD TV and bathrobes. The en suite marble bathroom has a separate rain shower, a bath and premium toiletries. Executive lounge access benefits include free WiFi, breakfast and refreshments.

Deluxe Twin Room Plus This twin room is fitted with air conditioning and large windows. A 42-inch LCD TV and mineral water are also included. The en suite marble bathroom comes with a rain shower and bath amenities.

Deluxe Plus King Room This 27 sqm room is fitted with a king bed and large windows. A 42-inch LCD TV and mineral water are also included. The en suite marble bathroom comes with a rain shower and bath amenities.

About Hilton Petaling Jaya

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Guest Reviews

8.5

Very Good

Location

The location of the Hilton Petaling Jaya hotel is considered one of its best features by guests. Many commented on its convenience for both business and leisure travelers, while also enjoying its proximity to local attractions. Some mentioned that it may be difficult to find initially with small signage, but the hotel's location near the Asia Jaya LRT station was a big advantage. There were some complaints about additional charges for parking, but overall guests were very happy with the hotel's location.

Breakfast

The breakfast experience at Hilton Petaling Jaya seems to be a hit or miss for guests. While some find the spread to be amazing with a variety of foods to choose from, others feel that the options could be improved. Nonetheless, the friendly and helpful service from the restaurant staff makes for a pleasant experience. Halal options are available and guests appreciate the mix of Malay, Chinese, Indian and Western cuisines. Some guests raved about the nasi lemak with beef rendang, while others enjoyed having the chef make egg roti canai (prata) to order. A grab-and-go option is also available for those who can't eat much early in the morning. Overall, the breakfast buffet offers something for everyone, although a few guests pointed out that some dishes were not as fresh as they would have liked.

Rooms

If you're looking for a comfortable stay, the Hilton Petaling Jaya offers great options. Despite some reviews that describe the rooms as outdated, many guests noted that they had recently been modernised, spacious and well-kept. Additionally, the rooms were equipped with amenities such as comfortable beds, good TV channels and nice toiletries. Some guests did note issues such as musty smells, noise from other rooms and some outdated furniture. However, many guests praised the cleanliness of the rooms and bathrooms. Overall, the hotel seems like a good option for those looking for spacious and comfortable rooms with good amenities.

Beds

If you're looking for a comfortable sleep, look no further than the Hilton Petaling Jaya. Guests rave about the comfortable beds with some describing them as extremely comfy, firm and made up properly with clean linen. The rooms themselves are also spacious and cozy, making for a relaxing stay. While some guests found the pillows a bit too soft for their liking, overall the beds were a hit with reviewers. So if you're looking for a good night's rest, the Hilton Petaling Jaya won't disappoint.

Cleanliness

The Hilton Petaling Jaya hotel has received numerous positive comments regarding the cleanliness of the rooms. Guests have described the rooms as good size, clean and nicely decorated, as well as spacious and comfortable. Reviews note that the cleanliness is maintained quite well and that housekeeping does an excellent job. Visitors have also mentioned the cleanliness of the toilet and toiletries, as well as the sanitization of the rooms with a sticker label on the door. Some guests have even noted the pleasant and fresh smell of the rooms. While there have been a few negative comments regarding specific items such as stained towels, pillows and bedsheets, overall, the cleanliness of the hotel has been praised.

Staff

The staff at Hilton Petaling Jaya are frequently praised for their exceptional service with guests repeatedly commenting on their friendliness, helpfulness and positive attitudes. Overall, visitors are very pleased with the level of service provided by the hotel staff, who are often described as accommodating and kind. Additionally, the bell staff, housekeeping staff and front desk staff all receive glowing reviews with guests noting their attentiveness, helpfulness and warmth. While there are occasionally negative comments about staff, such as a lack of responsiveness to requests, overall guests are very pleased with the quality of service at this hotel.

Parking

Guests have mixed feelings about the parking situation at Hilton Petaling Jaya. While several guests complained about having to pay for parking, others praise the reasonable parking rate of RM3 per day. Some guests feel that the parking area needs to be upgraded due to its narrow and run-down condition. Another common issue was the lack of a lift to the basement parking area, causing guests to carry their luggage themselves. Despite these issues, some guests believe that the hotel should bear the parking fees and others suggest offering a flat rate instead of charging per entry. Overall, the parking at Hilton Petaling Jaya is a challenging aspect of the stay, but guests are divided in their opinions about its quality.

Family

If you're planning a family vacation and looking for a hotel that caters to children, the Hilton Petaling Jaya may be just the place for you. Guests have reported that while there may not be a dedicated kids pool, the hotel does offer safety jackets and has lifeguards on duty at the swimming pool. The rooms are also reported to be spacious enough for an extra bed, making it the perfect choice for families with young children. Despite some comments that the hotel is not suitable for babies or lacks kids areas, others have described it as a fantastic hotel for families with children and a good place for a family staycation. Overall, if you're looking for a hotel that is family-friendly and has plenty of space, the Hilton Petaling Jaya may be worth considering for your upcoming trip.

5 Star

Looking for a hotel to escape from the hustle-bustle of your daily routine? Look no further than the Hilton Petaling Jaya! This hotel is the perfect place for a staycation or a sweet escape and you'll be amazed by the exceptional service and facilities it provides. With a high standard of service, the Hilton Petaling Jaya has earned its reputation as one of the best hotels in the city. From the exceptional staff to the fantastic amenities, this hotel will never disappoint you. Even though some guests commented that the hotel is smaller compared to other 5-star hotels and parking is not free, the overall review is fantastic and it will be a memorable stay for you!

Business

If you are a business traveler looking for a convenient stay, Hilton Petaling Jaya comes highly recommended. The hotel's location is excellent for business purposes and it is just 3km away from a dance studio. The reception may be busy at times, but this is not a major concern. The hotel offers functional and clean rooms that are typical of the Hilton brand. In terms of business facilities, Hilton Petaling Jaya is a great choice with good meeting rooms available. However, it's not just all about work - the hotel is also suitable for leisure travelers, as evidenced by a recent guest who stayed for the PJ Half Marathon. The staff are also deserving of praise with customer service being of a consistently high standard. One guest in particular commended the hotel for their early check-in arrangements.

Yes, Hilton Petaling Jaya has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hilton Petaling Jaya.

No, Hilton Petaling Jaya doesn't allow dogs.

Yes, parking facilities are available at Hilton Petaling Jaya.

Yes, Hilton Petaling Jaya has a gym.

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