One Avenue Hotel

Petaling Jaya 3.13910900, 101.61424600 , 1-13, One Avenue, Dataran Pelangi Utama, Bandar Utama, Pju6a, Jalan Masjid (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsOne Avenue Hotel boasts an enviable location near One Utama Shopping Mall, providing easy access to numerous amenities, including restaurants, convenience stores and clinics. Its proximity to MRT and bus stations offers added convenience for guests relying on public transport. While parking can be challenging due to nearby dining establishments, the hotel's central location and vibrant surroundings make up for this minor inconvenience, making it a prime choice for both leisure and business travelers.

The hotel's breakfast offerings, while simple, generally receive positive feedback. Many guests appreciate the taste and value of the breakfast buffet, which includes local cuisine such as nasi lemak and fried noodles. Though the variety may be limited, the inclusion of free breakfast is a notable perk, enhancing the overall appeal.

Rooms at One Avenue Hotel receive mixed reviews with guests frequently praising their cleanliness and comfort. However, the small room sizes and lack of soundproofing are common concerns with some guests finding the space cramped. Despite this, the clean and well-maintained rooms are seen as good value for money. Housekeeping's diligence in maintaining cleanliness is consistently acknowledged, though occasional issues with cleanliness and maintenance are noted.

The hotel staff are a significant highlight, consistently praised for their friendliness, helpfulness and professionalism. Receptionists, in particular, receive commendations for their attentive service. This positive interaction greatly enhances the guest experience, making visitors feel welcome and well-cared-for.

Free WiFi is available throughout the hotel with guests experiencing varying levels of satisfaction. While some report strong and reliable connections, others encounter slow or inconsistent service, particularly in certain parts of the hotel. The hotel offers secure parking, appreciated by many guests, though the limited number of spaces can be an issue during peak times.

For families, One Avenue Hotel offers a generally positive experience, providing family rooms and amenities that cater to groups. However, not all families find it suitable, particularly those with very young children or larger groups. Despite this, many families appreciate the comfort and safety of the rooms and the convenience of nearby amenities.

Beds at the hotel receive varied feedback. Many guests find them comfortable and clean, contributing to a restful sleep experience. However, some find the mattresses too hard or thin. Overall, the beds meet the needs of most travelers.

The hotel is noted for its high level of accessibility with facilities designed to accommodate guests with disabilities, children and the elderly. The accessible features, including toilets and easy navigation around the property, ensure a comfortable stay for all guests.

In summary, One Avenue Hotel offers a strategic location with numerous nearby amenities and convenient transport links. Despite some issues with room size, soundproofing and parking, the hotel's cleanliness, staff and overall value make it a highly attractive option for a diverse range of travelers.
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Categories
Hotel with Parking
This hotel is included in the list of properties with parking facilities in Petaling Jaya.

Cheap Hotel
Located in Bandar Utama, this hotel provides comfortable accommodation at a reasonable price. Its proximity to shopping centers and restaurants makes it a practical option for travelers looking for value and convenience.

Family Friendly Hotel

Accessible Hotel

Room Types
Superior Family Room Room for 3 guests features a flat-screen TV and private bathroom with shower facilities.

Deluxe Family Room Larger room for 4 guests features a flat-screen TV and private bathroom with shower facilities.

Superior Twin Room Air-conditioned twin-sharing room features a flat-screen TV and private bathroom with shower facilities.

Superior Double Room Offering additional living space, this room features a flat-screen TV and private bathroom with shower facilities.

Deluxe Double Room This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Superior Twin Room - No Window This air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Superior Double Room - No Window This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Deluxe Double Room - No Window This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Deluxe Family Room - No Window This air-conditioned family room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Standard Double Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Standard Double Room - No Window This double room offers air conditioning and a flat-screen TV with satellite channels. The unit has 1 bed.

Superior Family Room - No Window This air-conditioned family room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Guest Reviews
8.0
Very Good
Location
Nestled in a strategic spot, One Avenue Hotel offers an enviable location that consistently garners praise from its guests. A stone's throw away from the popular One Utama Shopping Mall, it promises easy access to a plethora of amenities including restaurants, convenience stores and clinics. The proximity to MRT and bus stations adds to the convenience, making it a prime choice for those reliant on public transport or e-hailing services.

This centrally located hotel is surrounded by an array of dining options, from cozy local eateries to 24-hour stores, ensuring guests never go hungry. The ease of accessing essential services, such as minimarts and even a gas station, enhances its appeal, especially for those on business trips or quick stopovers.

While parking can be somewhat challenging due to nearby restaurants, the overall accessibility and vibrant surrounding area tremendously compensate for this minor inconvenience. The hotel finds itself in the heart of commercial activity, making it a convenient base for both leisure and business travelers.

In summary, One Avenue Hotel’s prime location, coupled with nearby amenities and transport links, makes it a highly attractive and convenient place to stay, catering well to a diverse range of guests’ needs.

Breakfast
One Avenue Hotel's breakfast offerings receive varied but generally positive reviews from guests. Many appreciate the simplicity and adequacy of the breakfast, noting that it is enough to start their day. The breakfast buffet, while described as simple, is often praised for being tasteful and providing good value for money, particularly in the context of a budget hotel.

Local cuisine is featured prominently with multiple mentions of nasi lemak and fried noodles, which guests find delicious. The inclusion of a free breakfast is a frequently highlighted perk, adding to the overall positive stay experience. Though the buffet options are considered minimal by some, they are usually deemed satisfactory given the price range of the hotel.

Guests also commend the hotel's breakfast for being apt for light eaters with a mix of options like fried rice and other local dishes available on different days. Despite some remarks about limited variety and occasional punctuality issues, the breakfast is largely seen as a bonus, enhancing the hotel's appeal through its reasonable offerings and great hospitality.

Rooms
One Avenue Hotel has garnered mixed reviews about its rooms with guests frequently commenting on the size and cleanliness. Many found the rooms to be clean, comfortable and well-maintained, describing them as offering good value for money. Guests often praised the room cleanliness and comfort, highlighting that rooms were neat and beds were comfy.

However, many reviews also pointed out that the rooms are quite small with limited space and a lack of soundproofing. The small room sizes were a common issue, described more than once as cramped or tight for movement, especially for activities like prayers or accommodating large beds.

While some rooms were noted to have a nice ambiance with features like windows and corner settings, other rooms lacked proper maintenance, such as malfunctioning fridges, dim lighting and residual smells. Toiletries were complete and certain rooms, like room 183A, were highlighted positively for being perfect or sufficiently big.

Some issues were noted with cleanliness and maintenance, such as smelly rooms, stained sheets and occasional sightings of ants. Additionally, soundproofing was a recurrent problem with guests being disturbed by noise from adjoining rooms or the hallway.

Overall, while the One Avenue Hotel offers a clean and comfortable stay for short-term visits with satisfactory amenities, potential guests should be mindful of the room size and noise level issues often mentioned in the reviews.

Beds
One Avenue Hotel has received varied feedback regarding its beds. Many guests found the beds and pillows to be very comfortable, adding to a restful sleep experience. Cleanliness also stood out with several reviewers noting that the beds were very clean and presentable, an attribute that is often praised. The hotel offers different bed configurations, such as single, double and queen-sized options, which supports diverse guest needs.

However, there were some mentions of the beds being on the harder side with a few guests indicating that the mattresses could be too stiff or thin. Despite these critiques, a significant number of reviews affirmed the beds' comfort with some guests highlighting their satisfaction with the overall sleeping quality. Noise disturbances and the age or smell of some beds were minor issues for a handful of visitors.

All in all, the beds at One Avenue Hotel are generally comfortable and clean, providing a decent sleeping arrangement for most travelers.

Cleanliness
Visitors to One Avenue Hotel have frequently highlighted the impeccable cleanliness of the property. Reviews consistently noted the hotel's clean rooms, bathrooms and public areas. Housekeeping's diligence in maintaining the rooms has been acknowledged with clean sheets, towels and overall room environments often exceeding guest expectations. Many found the hotel to be very clean and comfortable, declaring it good value for money.

Guests mentioned that the facilities were well-kept and the hotel's environment was tidy and inviting. The friendliness and promptness of the housekeeping staff contributed significantly to the positive experiences.

However, there were occasional criticisms about specific cleanliness issues. Some guests encountered dusty air vents, slippery and sticky floors and lingering smoke smells in rooms and hallways. Others reported problems with smelly and dilapidated conditions in isolated cases. Infrequent issues with bathroom maintenance and hallway cleanliness were noted, indicating areas where improvements could be beneficial. Despite these few setbacks, the majority of reviews praised the hotel's cleanliness and maintenance standards.

Staff
One Avenue Hotel has garnered a positive reputation largely due to its staff, who consistently receive praise from guests. Many reviewers highlight the friendliness and helpfulness of the team, describing experiences with the front desk, housekeeping and general service as exceptionally pleasant. The receptionists, notably Erica and a Malay girl, are often mentioned for their professionalism, personal touch and cordial greetings. Guests appreciated the accommodating and responsive nature of the staff, always ready to assist and ensure a comfortable stay. From tidy rooms to good customer service attitudes, the team at One Avenue Hotel is seen as a significant contributor to the overall positive experience, making guests feel safe, welcomed and well cared for during their visit.

Wi-Fi
One Avenue Hotel offers a range of experiences when it comes to its WiFi service. Guests have highlighted both the availability of free WiFi and the good quality of the connection in certain areas of the hotel. Some reviews emphasize strong and reliable WiFi, making it convenient for travelers who need to stay connected. However, feedback also reveals inconsistencies with some guests experiencing poor or slow connections, particularly in certain parts of the hotel and issues with the WiFi not functioning well beyond the first day of their stay. While the WiFi service at One Avenue Hotel meets the needs of many, there are areas that may benefit from improvement to ensure a consistent experience for all guests.

Parking
Guests have shared mixed feedback about parking at One Avenue Hotel. Positive experiences highlight that the hotel offers gated, secure and safe parking, which many guests appreciate. The availability of underground and basement parking spaces has been noted with some guests mentioning the ample and convenient parking provided, particularly for overnight stays. The security of the parking area is frequently praised, which adds a level of comfort for those leaving their vehicles.

However, the availability of parking spaces seems to be limited, especially during peak times or in the evenings. Some guests encountered difficulties finding parking and noted that it sometimes requires a first-come-first-served approach. Despite the hotel having its own dedicated parking areas for guests, including private and free options, the limited capacity has been a recurring issue.

Overall, while the security and convenience of the parking facilities receive commendation, potential guests should be aware of the limited parking availability and perhaps plan accordingly.

Family
One Avenue Hotel presents a mixed bag of experiences for families. Many guests have found it to be a joyful and relaxing space for family vacations, perfect for staying with loved ones. The hotel offers family rooms and amenities that cater to groups, making it easy to travel with kids. Families appreciate the convenience of having many stores nearby and the ability to dine at the downstairs restaurant.

The hotel's staff stand out for their professionalism and helpfulness, going above and beyond by returning forgotten children's toys. The rooms are noted for their comfort and safety, which contribute to an overall enjoyable stay for families.

However, it's clear that not all families have had positive experiences. Some reviews suggest that the hotel may not be suitable for those with small children or larger family groups and a few guests find it more appropriate for solo travelers. For those traveling with elderly family members or looking for required amenities, experiences have varied.

In summary, while there are many positive aspects for families staying at One Avenue Hotel, it may not meet everyone's expectations, especially those with very young children.

Accessible
One Avenue Hotel stands out for its high level of accessibility for guests with disabilities. The location is easily reachable and the hotel itself features accessible facilities that ease travel for disabled guests. Navigating around the hotel is straightforward, making it user-friendly for children and elderly visitors alike. The nearby stores are also accessible, enhancing the overall convenience. The hotel's rooms come equipped with necessary accessibility features, including accessible toilets. Additional benefits include secure card access and a safety box in the room. The receptionist is notably helpful in resolving any issues, ensuring a comfortable stay for all guests.


No, One Avenue Hotel doesn't have any pool.

No, a spa isn't available at One Avenue Hotel.

No, One Avenue Hotel doesn't allow dogs.

Yes, parking facilities are available at One Avenue Hotel.

No, One Avenue Hotel doesn't have a gym.

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