Royale Chulan The Curve

Petaling Jaya 3.15683900, 101.61143000 , 6 Jalan Pju 7/3, Mutiara Damansara (Show on Map)
7.7
Good


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Summary of reviewsRoyale Chulan The Curve is highly regarded for its strategic location in Petaling Jaya, seamlessly integrated into The Curve shopping mall, providing guests with effortless access to numerous retail outlets and diverse dining options. The proximity to significant attractions like IKEA and Kidzania, along with easy access to public transport via the nearby Mutiara Damansara MRT station, makes it an ideal choice for both leisure and business travelers.

Guests often praise the breakfast for its diverse offerings, including local delights such as nasi lemak and roti canai, complemented by Western staples like omelettes and pastries. Despite some feedback on the lack of variety and occasional operational challenges, the breakfast experience still emerges as a highlight for those appreciative of local flavors.

The rooms at Royale Chulan The Curve are spacious and well-suited for families, featuring comfortable beds and often commendable cleanliness. However, there are some reports of dated furnishings and occasional maintenance issues, which suggest room for improvement. Despite these concerns, the hotel's location and room size continue to be significant advantages.

Cleanliness is generally well-maintained across the hotel, with efficient housekeeping services frequently noted. Although sporadic issues such as stains and mild dustiness are reported, overall guest experiences emphasize a clean and comfortable environment.

The staff at Royale Chulan The Curve receive widespread acclaim for their warm hospitality and attentiveness. They are often highlighted as going above and beyond, enhancing the overall guest experience with their friendly demeanor and personalized service.

The hotel proves to be a favorable choice for families, offering spacious and clean family suites coupled with a variety of nearby family-friendly dining and entertainment options. This, combined with reasonable rates and amiable staff, makes Royale Chulan The Curve a practical choice for family outings.

While many guests find the beds comfortable, contributing positively to their stay, there are isolated reports of maintenance and cleanliness issues regarding bedding. These factors suggest that enhancements in these areas could further elevate the guest experience.

Despite enjoying certain aspects of a four-star status, such as location convenience and general cleanliness, the hotel does face criticism in terms of service quality and room maintenance, which some guests feel do not fully meet four-star expectations. Nevertheless, its advantageous location and friendly staff often provide a largely positive experience for many visitors.
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Family Friendly Hotel
Offers a kids' club, a children's pool, and is located adjacent to The Curve shopping mall with family-friendly dining and entertainment. The hotel features spacious family rooms and suites.

Hotel near Nightlife Spots
Located in the upscale district of Mutiara Damansara, this hotel is connected to The Curve shopping mall and offers an outdoor swimming pool. The hotel's bar provides a cozy atmosphere for socializing and enjoying drinks.

Business Hotel
Offers a conducive environment for business meetings and events. Located in Mutiara Damansara, providing easy access to shopping and dining options.

4-Star Hotel
This hotel is located near The Curve shopping mall, offering convenience and access to various retail and dining options. It provides well-equipped rooms and facilities suitable for a comfortable stay.

Hotel with Indoor Pool
Features a well-maintained indoor pool, providing a relaxing environment for guests. Located near shopping and entertainment options, it offers a balanced stay for leisure travelers.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

  Indoor Pool  


Cheap Hotel

Accessible Hotel

Hotel with Gym

Room Types
Studio Deluxe King Fitted with carpeted flooring, rooms are elegant and fully air-conditioned. Includes a minibar, flat-screen TV, large windows and an attached bathroom with a hairdryer. Rooms are fitted with 1 king-size bed.

Family Suite Fitted with carpeted flooring, rooms are elegant and fully air-conditioned. Includes a minibar, flat-screen TV, large windows and an attached bathroom with a hairdryer. Spacious suites feature a separate living area and a bathtub.

Deluxe Queen Room Fitted with carpeted flooring, rooms are elegant and fully air-conditioned. Includes a minibar, flat-screen TV, large windows and an attached bathroom with a hairdryer.

Superior Queen Room Fitted with carpeted flooring, rooms are elegant and fully air-conditioned. Includes a minibar, flat-screen TV, large windows and an attached bathroom with a hairdryer.

Studio Deluxe Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

Guest Reviews
7.7
Good
Location
Royale Chulan The Curve enjoys a prime location with seamless connectivity to major shopping destinations and a variety of dining options. Nestled in Petaling Jaya, the hotel is integrated directly into The Curve shopping mall, providing guests with easy access to a wide range of retail outlets and eateries. The strategic positioning near significant attractions such as IKEA, IPC, and numerous other malls makes it a convenient choice for shopping enthusiasts and families alike. Guests can effortlessly find global cuisines and public transport options, with the Mutiara Damansara MRT station just a short walk away, ensuring smooth travel around Kuala Lumpur.

Visitors appreciate the easy accessibility to nearby amenities, including Kidszania, Surian Tower, and the extensive selection of restaurants surrounding the area. The location is considered superb by many for its proximity to diverse shopping complexes and comfortable walking paths, enabling a pleasant shopping and dining experience. The Curve’s covered walkways offer convenient passage between the hotel and shopping centers, enhancing comfort during stays. The neighborhood adds to the hotel's appeal, providing everything a traveler might need, from big supermarkets to cozy cafes. This dynamic hub caters well to both leisure and business travelers.

Breakfast
Royale Chulan The Curve offers a breakfast experience that receives mixed feedback from guests, with several highlights and areas for improvement. The hotel breakfast is praised for its diverse spread, featuring local favorites like nasi lemak and roti canai, alongside western options such as omelettes, pancakes, and pastries. Guests often appreciate the delicious taste and affordability, noting quick service and polite staff contributing to a pleasant dining experience.

However, the breakfast menu reportedly remains consistent each day, leading some guests to perceive a lack of variety, while others suggest enhancements in seasoning and overall taste. Though the spread includes a fair selection, it is generally seen as basic and uninspired, with some experiences marred by delayed setup or insufficient replenishment. A few reviewers encountered operational hiccups like unmanned stations or cleanliness issues.

The dining area for the breakfast buffet is frequently acknowledged for its local offerings, making it a notable aspect of the stay. While some guests consider it satisfactory, there is room for improvement in terms of variety and quality to align better with the hotel's four-star rating. Nevertheless, the breakfast remains a highlight for many, particularly for those drawn to local cuisine.

Rooms
Royale Chulan The Curve offers a mixed bag of experiences when it comes to its hotel rooms. On the positive side, guests frequently highlight the spaciousness, making it ideal for families, with some rooms even featuring partitions for added privacy. The beds are generally comfortable, ensuring a good night's sleep. Cleanliness is often commended, with many reviewers finding the rooms well-maintained and the hotel staff friendly and helpful. The location is also a strong selling point, being conveniently close to shopping centers and an array of restaurants, appealing to both leisure and business travelers.

However, some aspects of the rooms raise concerns. Several guests mention that the property, including its furnishings, feels dated, with some rooms experiencing maintenance issues such as power outages, leaking showerheads, and inadequate air conditioning. Hygiene could be inconsistent, as a few reviews note issues like dirty carpets and moldy smells in certain areas. Despite these drawbacks, the rooms' spaciousness and location near popular amenities and attractions often provide a satisfactory stay for those prioritizing size and convenience over modernity.

Beds
Royale Chulan The Curve offers guests a mixed experience when it comes to bed comfort and cleanliness. Many guests find the beds to be comfortable, contributing positively to their stay with descriptors such as comfy, comfortable, and good frequently cited. The positive mentions of large rooms alongside comfy beds highlight a satisfying combination for relaxation.

However, the reviews also reveal several issues regarding cleanliness and maintenance. Some guests have expressed concerns about the bedding and mattresses, noting discomfort with the pillows and mattresses, with comments about them being worn out, dirty, or stained. There have been isolated reports of bed bugs and poor upkeep in some rooms. Occasionally, guests have noted that the bedding wasn't changed during housekeeping.

While many visitors appreciate the comfort provided by the beds, it appears that improvements in cleanliness and maintenance could enhance the overall guest experience at the hotel.

Cleanliness
Royale Chulan The Curve offers a generally positive experience when it comes to cleanliness, with guests frequently noting clean rooms and a comfortable environment for stays. The hotel's convenient location next to shopping and dining options, paired with polite and friendly staff, often adds to the hospitality experience. Visitors appreciate the cleanliness maintained in various areas, including the swimming pool and other facilities. Despite some reports of specific concerns, such as stains, mold, and occasional dustiness, many guests report satisfactory stays with well-maintained and comfortable accommodations. The cleaning staff in particular receive high praise for their efficiency in maintaining room cleanliness. While some aspects, like older furnishings and the occasional malfunctioning appliance, are noted, overall guest feedback highlights the hotel's cleanliness and comfort as a positive aspect of their stay.

Staff
Royale Chulan The Curve is a destination known for its remarkable staff who truly enhance the guest experience. Numerous reviews highlight the welcoming nature of the team, with smiles and warm greetings consistently mentioned. The hotel's front desk and reception staff are praised for being exceptionally friendly, facilitating swift check-ins and demonstrating genuine Malaysian hospitality.

Guests appreciate the attentiveness and efficiency of the staff across various departments, including housekeeping, which is noted for maintaining clean and tidy rooms. The doormen and bellhops are recognized for being efficient and offering helpful local insights. Noteworthy mentions include personalized service where staff members went the extra mile to assist guests, such as recovering lost items and handling early check-in requests.

Despite minor criticisms regarding communication and service delays, the predominant sentiment remains positive, with staff often described as polite, reliable, and eager to provide assistance. Even when service shortfalls were noted, proactive staff efforts were highlighted as saving the day. The consistent friendliness and helpfulness across the board have left many guests feeling at home during their stay, showcasing Royale Chulan's commitment to outstanding customer service.

Family
Nestled in a prime location near The Curve, Royale Chulan The Curve offers a delightful haven for families seeking a convenient and enjoyable stay. The spacious rooms, particularly the family suites, are noted for their generous size and cleanliness, comfortably accommodating large families. The hotel's facilities are family-friendly, with children having a wonderful time enjoying the various amenities. Reasonable rates and amiable staff enhance the experience, making it a practical choice for small family outings. Beyond the hotel, there's a plethora of activities and dining options available, with popular spots like Kidzania, McDonald's, KFC, and Nando's just a stone's throw away, ensuring entertainment and convenience for all ages. The blend of a comfortable stay and proximity to an array of attractions make this hotel an excellent choice for family holidays.

4 Star
Royale Chulan The Curve boasts a convenient location that's perfect for shopping enthusiasts. Nestled in a vibrant area, it offers easy access to various retail options, making it a prime spot for those looking to explore nearby malls. The hotel's cleanliness and basic facilities have received positive feedback from some guests, who feel they meet the expectations of a four-star establishment. Despite the attractive location and adequate upkeep, the hotel has drawn criticism in several areas. The service has been described by some as shockingly below par, falling short of typical four-star standards. The staff's demeanor and level of hospitality have been noted as unfriendly. Guests have also commented on the need for refurbishment and the presence of unpleasant odors in certain rooms. The absence of a complimentary breakfast and the relatively high cost have left some feeling dissatisfied. While a few reviewers affirm its four-star status mainly due to location benefits, others argue that the overall experience aligns more closely with that of a two-star hotel.


Yes, Royale Chulan The Curve has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Royale Chulan The Curve.

No, Royale Chulan The Curve doesn't allow dogs.

No, parking facilities aren't available at Royale Chulan The Curve.

Yes, Royale Chulan The Curve has a gym.

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