Holiday Inn Hotel Peterborough Waterfront by IHG
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Summary of reviewsThe Holiday Inn Hotel Peterborough Waterfront by IHG, is acclaimed for its scenic and convenient location along the picturesque Otonabee River. Guests particularly appreciate its proximity to downtown Peterborough, various amenities and walking trails. The waterfront setting, coupled with friendly and professional service, enhances the overall guest experience, making it a top choice for those visiting the area for various activities.
The breakfast offerings receive mixed feedback. While many enjoy an "incredible buffet" and appreciate the variety and quality of made-to-order options, some guests criticize the inconsistent food quality, slow service and high costs. Meanwhile, the dinner experience is frequently praised with guests highlighting specific dishes and the delightful riverside patio. Families, in particular, benefit from the kid-friendly dining policies.
Room reviews are largely positive, focusing on the cleanliness, comfort and modern amenities of the recently renovated spaces. Although some guests mention minor issues with room size and cleanliness, the overall sentiment is one of satisfaction with many enjoying the soundproofed rooms and river views.
Staff at the hotel consistently receive high praise for their friendliness, efficiency and dedicated service across all departments, contributing significantly to the overall positive guest experience.
The hotel's indoor-outdoor pool is a hit, especially among families, despite some maintenance issues. The pool area, featuring a lively atmosphere with a pool bar and live music, remains a notable highlight for many guests.
Parking is generally appreciated for its ample space and security, though there are concerns about the associated costs, which some guests find excessive or poorly advertised.
Families find the hotel well-suited to their needs, thanks to the engaging children's programs and convenient dining options where kids eat free. Additionally, the comfortable and highly-praised beds contribute to a restful stay, despite occasional mentions of discomfort.
Overall, the Holiday Inn Hotel Peterborough Waterfront delivers a largely satisfactory experience with its beautiful location, excellent service and numerous family-friendly features, despite some areas needing improvement. The vintage charm combined with modern comfort ensures a pleasant stay for many visitors.
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The breakfast offerings receive mixed feedback. While many enjoy an "incredible buffet" and appreciate the variety and quality of made-to-order options, some guests criticize the inconsistent food quality, slow service and high costs. Meanwhile, the dinner experience is frequently praised with guests highlighting specific dishes and the delightful riverside patio. Families, in particular, benefit from the kid-friendly dining policies.
Room reviews are largely positive, focusing on the cleanliness, comfort and modern amenities of the recently renovated spaces. Although some guests mention minor issues with room size and cleanliness, the overall sentiment is one of satisfaction with many enjoying the soundproofed rooms and river views.
Staff at the hotel consistently receive high praise for their friendliness, efficiency and dedicated service across all departments, contributing significantly to the overall positive guest experience.
The hotel's indoor-outdoor pool is a hit, especially among families, despite some maintenance issues. The pool area, featuring a lively atmosphere with a pool bar and live music, remains a notable highlight for many guests.
Parking is generally appreciated for its ample space and security, though there are concerns about the associated costs, which some guests find excessive or poorly advertised.
Families find the hotel well-suited to their needs, thanks to the engaging children's programs and convenient dining options where kids eat free. Additionally, the comfortable and highly-praised beds contribute to a restful stay, despite occasional mentions of discomfort.
Overall, the Holiday Inn Hotel Peterborough Waterfront delivers a largely satisfactory experience with its beautiful location, excellent service and numerous family-friendly features, despite some areas needing improvement. The vintage charm combined with modern comfort ensures a pleasant stay for many visitors.
Dog Friendly Hotel
This hotel welcomes both dogs and cats and assigns pet owners to ground floor rooms for easy access to the outside. There is a grassy area along the riverfront. Guests can leave crated pets unattended.
Hotel with Parking
The Holiday Inn provides complimentary parking for hotel guests. This full-service hotel is located in downtown Peterborough, offering views of the Otonabee River.
Hotel with Rooms With Jacuzzi / Hot-tub
Features some rooms with jacuzzi tubs, and is located on the waterfront. Offers a restaurant and bar on site.
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
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Accessible Hotel
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3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled along the picturesque Otonabee River, the Holiday Inn Hotel Peterborough Waterfront by IHG, boasts an enviable location praised by guests for its scenic beauty and convenience. Positioned close to parks and the lake, it offers easy access to downtown Peterborough and its array of amenities including restaurants, pubs and nightlife. Many guests highlighted the beautiful river views from their rooms and the hotel's proximity to walking trails, making it an ideal spot for leisurely strolls. The staff received commendations for their friendliness and professional service, enhancing the overall pleasant experience. With everything within walking distance and plenty of parking available, the hotel's prime waterfront setting makes it a top choice for visitors, whether they're in town for a concert, dining or simply to enjoy the outdoor scenery.
The breakfast experience at Holiday Inn Hotel Peterborough Waterfront by IHG, seems to have garnered mixed reviews from guests. Many guests found the breakfast to be great with descriptions like "incredible buffet" and "excellent with amazing service." The variety of options and the nicely presented dishes were highlights and some appreciated the made-to-order choices over a buffet. Several guests also mentioned friendly and efficient servers and the scenic breakfast patio received special praise.
However, there were notable criticisms. Issues such as inconsistent food quality, slow service and the high cost of breakfast were recurring themes. Some guests felt the breakfast was overpriced with specific mentions of exorbitantly priced items like an $18 bowl of oatmeal. Others noted that complimentary breakfast wasn't always included as expected and additional charges were a point of contention.
Overall, while many enjoyed a satisfying breakfast experience, others were left wanting better value and consistency in both service and food quality.
Visitors to the Holiday Inn Hotel Peterborough Waterfront often commend the dining experience at the hotel's restaurant. Guests highlight enjoying great meals, notably praising specific dishes like the steak salad for being amazing. The riverside patio receives particular mention for its delicious food and excellent service, enhancing the overall dining pleasure.
Families appreciate the kid-friendly policies, including complimentary dinners and desserts for children. The Riverside Grill emerges as a guest favorite, consistently delivering excellent food for both breakfast and dinner. While dining options are largely lauded, there are occasional mentions of food not always being served hot. Nevertheless, the good food and onsite convenience make the hotel's dining a notable aspect of their stay.
The rooms at the Holiday Inn Hotel Peterborough Waterfront by IHG receive frequent praise for their cleanliness and comfort. Many guests find the beds extremely comfortable and the rooms well-soundproofed, especially those facing the busy George St corridor. The spaciousness of the rooms is also a recurring positive note with some featuring balconies that offer pleasant views of the river and city center.
Several reviews highlight that the rooms have been recently renovated, featuring modern furnishings and "hardwood" look flooring instead of carpet. The overall decor contributes to a cozy and inviting atmosphere. Guests also appreciate the variety of amenities, such as the sofa beds in some rooms and the convenience of having dining facilities and an outdoor patio on-site.
However, a few areas for improvement are mentioned. Some guests find the rooms and bathrooms a bit small with outdated showers and occasional minor cleanliness issues like dust or garbage under the furniture. Despite these drawbacks, the general consensus remains positive with many guests enjoying their stay and the clean, comfortable rooms provided by the hotel.
At the Holiday Inn Hotel Peterborough Waterfront by IHG, guest reviews frequently highlight the beds for their comfort. Many guests describe the beds as comfy, extremely comfortable and even super comfortable. Positive mentions of the beds indicate that they provide a restful sleep experience with particular emphasis on their softness and overall comfort. However, a few reviews note some downsides, such as issues with beds being too soft, leading to discomfort or back pain and isolated complaints about bed maintenance. Despite these minor issues, the overall consensus from guests suggests that the hotel offers a generally pleasant bedding experience, ensuring a good night's rest for most visitors.
The overall sentiment regarding the cleanliness of the Holiday Inn Hotel Peterborough Waterfront by IHG, appears mixed with a range of experiences reported by guests. Many reviews highlight the positive aspects, noting very clean rooms and commending housekeeping for maintaining good standards. Guests appreciated the non-carpeted floors which contributed to a cleaner smell and feel in the rooms. Additionally, the staff consistently received praise for their courteous and accommodating nature, contributing to a pleasant stay for many.
However, there were notable exceptions. Some guests reported issues with dirty floors and unclean linens and a few expressed concerns about the general upkeep of certain areas, like the balconies and hallways. Specific mentions of a small and shabby bathroom, dusty rooms and leftover items from previous guests, such as a q-tip, indicate inconsistencies in cleaning standards.
Despite these negative remarks, the hotel was often described as comfortable and quiet with some guests enjoying modern furnishings and a lovely view. Nonetheless, the need for improved and consistent cleanliness is a recurrent theme in the reviews.
Guests have consistently praised the staff at Holiday Inn Hotel Peterborough Waterfront for their helpfulness and kindness. The front desk, restaurant, housekeeping and maintenance teams have all left positive impressions. The front desk staff were particularly noted for their friendliness and efficiency with some individual staff members like Eliza, Thomas and Kevin mentioned for their exceptional service.
The restaurant and bar staff have also been highlighted as welcoming and friendly, contributing to a pleasant dining experience. Reviews indicate that guests found the entire team, from the reception to the breakfast dining staff, to be courteous, professional and attentive. This has led to a positive experience throughout the hotel, from check-in to housekeeping services.
In summary, the staff stood out for their dedication to ensuring a warm and pleasant environment, making the stay enjoyable for visitors. The overall impression is one of a well-coordinated team committed to excellent customer service.
The Holiday Inn Hotel Peterborough Waterfront features a notable indoor-outdoor pool that guests find delightful, especially for hot weather relaxation. Many reviewers commend the pool for being enjoyable and a great hit with kids. The addition of a pool bar with live music adds a lively atmosphere to the experience.
However, there are mixed feelings about the pool's maintenance. While some guests found the facilities fabulous and the pool clean, others encountered issues such as repairs, disrepair and a non-functional hot tub. The pool area, though noted for its potential charm, seems to be in need of some refurbishment with mentions of it being older and occasionally dirty.
Despite these concerns, many appreciated the pool and its unique indoor-outdoor design and it remains a significant highlight for families and those looking to unwind.
Guests of the Holiday Inn Hotel Peterborough Waterfront by IHG, generally appreciated the availability and ample space of the parking provided at the hotel. Some guests mentioned feeling secure with the parking arrangements. However, there were notable concerns about the cost associated with parking. Many felt that the fees, which were not always clearly advertised, were excessive or unnecessary, given the area and the often half-empty parking lot. Some guests were dismayed to discover the parking fee only upon arrival. In addition, the daily charges for parking, which ranged from $7 to $10, seemed unjustified to several reviewers who had already rented rooms. Despite the convenience and security of the parking provided, the associated costs left some guests dissatisfied.
The Holiday Inn Hotel Peterborough Waterfront is well-suited for families, offering a variety of enjoyable activities for children. The pool is a notable highlight, proving to be a hit among the kids. During March break, the hotel provides an engaging program that keeps young guests entertained, adding to the overall positive experience. Dining is also convenient for families with children, as kids eat free at the hotel restaurant, even receiving complimentary desserts.
Additionally, the hotel is conveniently located near local amenities like grocery stores and is easily accessible via services like skip the dishes and Uber Eats. While the proximity to nightlife spots may be a plus for some, the stairwell maintenance could use improvement, as noted by some guests. Overall, families can expect a comfortable stay with various perks catering specifically to younger guests.
The Holiday Inn Hotel Peterborough Waterfront by IHG, offers well-appointed rooms typical of the Holiday Inn brand, complete with sufficient outlets and a convenient sink counter in the bathroom. Some guests found it slightly inconvenient to have to walk a considerable distance to reach the elevator for the third floor from the check-in desk.
Though the hotel's overall standard may feel reminiscent of the 1970s and appears to lack certain modern amenities, many travelers have still found it pleasant with ratings often falling into the good and superb range. Opinions vary with frequent ratings of 7 out of 10 and several highlighting an exceptional experience with scores as high as 10 out of 10.
While the hotel may not exude charm and has a vintage feel, it manages to deliver a satisfactory stay for numerous guests, reflecting a mix of good to great experiences.
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Location
Breakfast
However, there were notable criticisms. Issues such as inconsistent food quality, slow service and the high cost of breakfast were recurring themes. Some guests felt the breakfast was overpriced with specific mentions of exorbitantly priced items like an $18 bowl of oatmeal. Others noted that complimentary breakfast wasn't always included as expected and additional charges were a point of contention.
Overall, while many enjoyed a satisfying breakfast experience, others were left wanting better value and consistency in both service and food quality.
Dinner
Families appreciate the kid-friendly policies, including complimentary dinners and desserts for children. The Riverside Grill emerges as a guest favorite, consistently delivering excellent food for both breakfast and dinner. While dining options are largely lauded, there are occasional mentions of food not always being served hot. Nevertheless, the good food and onsite convenience make the hotel's dining a notable aspect of their stay.
Rooms
Several reviews highlight that the rooms have been recently renovated, featuring modern furnishings and "hardwood" look flooring instead of carpet. The overall decor contributes to a cozy and inviting atmosphere. Guests also appreciate the variety of amenities, such as the sofa beds in some rooms and the convenience of having dining facilities and an outdoor patio on-site.
However, a few areas for improvement are mentioned. Some guests find the rooms and bathrooms a bit small with outdated showers and occasional minor cleanliness issues like dust or garbage under the furniture. Despite these drawbacks, the general consensus remains positive with many guests enjoying their stay and the clean, comfortable rooms provided by the hotel.
Beds
Cleanliness
However, there were notable exceptions. Some guests reported issues with dirty floors and unclean linens and a few expressed concerns about the general upkeep of certain areas, like the balconies and hallways. Specific mentions of a small and shabby bathroom, dusty rooms and leftover items from previous guests, such as a q-tip, indicate inconsistencies in cleaning standards.
Despite these negative remarks, the hotel was often described as comfortable and quiet with some guests enjoying modern furnishings and a lovely view. Nonetheless, the need for improved and consistent cleanliness is a recurrent theme in the reviews.
Staff
The restaurant and bar staff have also been highlighted as welcoming and friendly, contributing to a pleasant dining experience. Reviews indicate that guests found the entire team, from the reception to the breakfast dining staff, to be courteous, professional and attentive. This has led to a positive experience throughout the hotel, from check-in to housekeeping services.
In summary, the staff stood out for their dedication to ensuring a warm and pleasant environment, making the stay enjoyable for visitors. The overall impression is one of a well-coordinated team committed to excellent customer service.
Pool
However, there are mixed feelings about the pool's maintenance. While some guests found the facilities fabulous and the pool clean, others encountered issues such as repairs, disrepair and a non-functional hot tub. The pool area, though noted for its potential charm, seems to be in need of some refurbishment with mentions of it being older and occasionally dirty.
Despite these concerns, many appreciated the pool and its unique indoor-outdoor design and it remains a significant highlight for families and those looking to unwind.
Parking
Family
Additionally, the hotel is conveniently located near local amenities like grocery stores and is easily accessible via services like skip the dishes and Uber Eats. While the proximity to nightlife spots may be a plus for some, the stairwell maintenance could use improvement, as noted by some guests. Overall, families can expect a comfortable stay with various perks catering specifically to younger guests.
3 Star
Though the hotel's overall standard may feel reminiscent of the 1970s and appears to lack certain modern amenities, many travelers have still found it pleasant with ratings often falling into the good and superb range. Opinions vary with frequent ratings of 7 out of 10 and several highlighting an exceptional experience with scores as high as 10 out of 10.
While the hotel may not exude charm and has a vintage feel, it manages to deliver a satisfactory stay for numerous guests, reflecting a mix of good to great experiences.
Yes, Holiday Inn Hotel Peterborough Waterfront by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Hotel Peterborough Waterfront by IHG.
Yes, Holiday Inn Hotel Peterborough Waterfront by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Hotel Peterborough Waterfront by IHG.
Yes, Holiday Inn Hotel Peterborough Waterfront by IHG has a gym.
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