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Summary of reviewsPremiere Classe Valenciennes Ouest Petite Foret benefits from a highly praised location that meets various traveler needs. Positioned near shops, restaurants, the city center and major roadways, it provides easy access for convention-goers and road trippers alike. The nearby commercial area offers ample dining options and the surroundings remain quiet despite proximity to major roads, ensuring restful nights. The hotel also offers ample and secure parking, enhancing convenience. The free WiFi is generally satisfactory, providing added comfort for guests.
The breakfast received positive feedback for its fresh bread orange juice and coffee or tea selection with guests finding it good value for money. While some noted the breakfast's simplicity and limited choices, the overall sentiment leans positive, especially given the budget-friendly pricing. The staff, consistently praised for their friendliness and helpfulness, contribute significantly to the positive guest experience, providing a warm and welcoming atmosphere.
However, the rooms, though functional and suitable for brief stays, often fall short in terms of cleanliness and maintenance. Guests report issues such as cigarette smoke smells, outdated decor and small, impractical bathrooms. Cleanliness concerns are common with reports of dirty rooms, hair and stains in bathrooms and pervasive cigarette odors. Despite these issues, the rooms are viewed as adequate for short, budget-conscious stays.
Families find the hotel generally accommodating, although improvements in room conditions and amenities, such as availability of baby cribs and addressing cigarette smoke, are needed. The beds receive mixed reviews; while some guests find them comfortable, others report issues like squeaking, sagging and hygiene concerns, including mentions of bed bugs and stains.
In summary, Premiere Classe Valenciennes Ouest Petite Foret is a budget-friendly choice offering a convenient location, friendly staff and satisfactory basic amenities. However, improvements in room cleanliness, maintenance and overall guest comfort could enhance the experience further. Show more
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Hotel with EV Charging Stations
This hotel is listed in the database as having EV charging capabilities. It provides basic, comfortable accommodation in the Petite Forêt area, suitable for budget-conscious travelers.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Room Types
Single RoomFree Wi-Fi access, a TV and a telephone are provided in this en suite room.
Double RoomFree Wi-Fi access, a TV and a telephone are provided in this en suite room.
Triple RoomFree Wi-Fi access, a TV and a telephone are provided in this en suite room.
Triple Room (1 Double Bed + 1 Single Bed)Free Wi-Fi access, a TV and a telephone are provided in this en suite room.
Twin RoomThis twin room features a desk, outdoor furniture, garden views and a private bathroom. The unit offers 2 beds.
Guest Reviews
6.1
Rated
Location
Premiere Classe Valenciennes Ouest Petite Foret boasts a highly praised location that caters perfectly to various needs of travelers. Situated conveniently close to several shops and restaurants, it is an ideal spot for those looking to explore the nearby commercial areas without the need for lengthy commutes. The hotel provides quick and easy access to both the city center of Valenciennes and the highway, making it an excellent choice for convention goers or those on a road trip.
The proximity to a large shopping center, supermarket and gas station adds to the convenience, making it a great pitstop for essential needs. Guests also find the surroundings relatively quiet despite the hotel's nearness to major roads, ensuring a peaceful night's sleep. The adjoining commercial area with various dining options further enhances the convenience, offering several restaurants within walking distance.
Parking is readily available and easy, contributing to the ease of stay. The hotel's affordability combined with its strategic location makes it a worthy choice for short stays or overnight stops. With its good geographical placement, both in terms of accessibility and surroundings, it serves as a practical and comfortable base for travelers.
Breakfast
Breakfast at Premiere Classe Valenciennes Ouest Petite Foret receives mixed feedback from guests, but it generally leans positive, particularly considering the budget pricing. Guests appreciate the fresh bread and orange juice, as well as the choice of coffee or tea, which is described as very good. Many found the breakfast to be plentiful, decent and good value for money.
The breakfast provides a range of fresh products and varied options, including yogurt and other fruit juices, jam and butter, all served in an unlimited manner. Despite the generally pleasing aspects, some noted the limited choices and simplicity of the offerings. The absence of pastries, such as croissants and savory options was a common point of contention. Some reviews mentioned the breakfast area being small and crowded, leading to a less comfortable dining experience.
Overall, the breakfast is seen as suitable and effective for the price, keeping guests satisfied until noon. The friendliness of the staff also adds to the positive experience, ensuring a decent start to the day, though there is room for improvement in variety and space.
Rooms
Premiere Classe Valenciennes Ouest Petite Foret offers rooms that are functional and budget-friendly, making them suitable for a quick overnight stay. However, guests frequently note that the rooms are quite small and would benefit from a significant refresh, especially in terms of decor and soundproofing. Reports of rooms smelling of cigarette smoke are common with cleanliness often falling short of expectations. Basic amenities are present, but the overall condition is often described as dilapidated with outdated facilities. The bathrooms, in particular, are noted for being extremely small and not very practical with issues such as rusty door frames and poor water flow. Despite these drawbacks, the rooms are considered to be clean enough for a brief stay, making them a viable option for travelers on a tight budget who are looking for just the essentials.
Beds
Premiere Classe Valenciennes Ouest Petite Foret offers a mixed experience when it comes to their beds. On the positive side, many guests have found the beds to be relatively comfortable with some specifically mentioning the comfort of the mattress and bedding. Phrases like comfortable bed, very good bed and good bedding appeared frequently, indicating that some guests were satisfied with their sleeping arrangements.
However, several guests reported significant issues with the beds. Instances of squeaky and sagging beds, thin mattresses and faulty mattresses were noted, contributing to a less comfortable experience for some. There were also mentions of bed-related hygiene issues including bed bugs, hair, fur and even blood stains on the mattresses, which is a serious concern.
Other complaints included uncomfortable pillows and small bed frames, as well as the disruptive creaking and spring noise from the beds. Some guests felt their beds were hard, not comfortable enough or of poor quality. These reviews suggest that while some guests have had a relatively positive experience with the bedding, significant improvements are needed to address the recurring problems reported by others.
In summary, while there are positive remarks regarding bed comfort at Premiere Classe Valenciennes Ouest Petite Foret, attention to bed quality, hygiene and maintenance could greatly enhance the overall guest experience.
Cleanliness
Guest reviews for Premiere Classe Valenciennes Ouest Petite Foret highlight significant cleanliness concerns. Many visitors reported that the rooms, including bedding and bathrooms, were notably dirty with issues such as hair in the sink and shower, stained mattresses and floors. The pervasive smell of cigarettes, even in non-smoking rooms, was a common complaint, along with burnt bed covers and brown marks on walls from squashed insects.
Several reviews mentioned outdated facilities with damaged doors and poor waterproofing, allowing smoke to infiltrate rooms. Despite some mentions of clean sheets and towels, overall maintenance appears insufficient with mold, rust stains and old, narrow bathroom spaces adding to the discomfort. Guests also noted that rooms were sometimes not prepared upon arrival and that basic amenities like towels might be missing.
Positively, the hotel staff were frequently described as nice and friendly. For travelers looking for calm, the hotel offers a quiet environment with no disturbances from the parking lot or neighboring rooms even when fully booked. Additionally, some reviews appreciated the value for money, albeit with cleanliness and maintenance needing significant improvements. Overall, while the staff's friendliness and the basic functionality of the rooms were noted, the cleanliness issues overshadow much of the guest experience.
Staff
The staff at Premiere Classe Valenciennes Ouest Petite Foret receive high praise from guests, frequently noted for their friendliness, attentiveness and professional demeanor. Many reviews highlight the warm and pleasant welcome provided by the team with particular commendations for their kindness and helpfulness. A number of guests specifically mentioned individual staff members, such as a notably welcoming manager and a helpful receptionist.
Despite the occasional criticism about an unfriendly encounter, the overarching sentiment is one of satisfaction with the staff's service. The team is described as available, courteous and knowledgeable, often going out of their way to assist guests, even when arriving late at night. This dedication includes clear communication and handling of language barriers, ensuring guests feel well cared for.
The genuine hospitality and welcoming atmosphere extend through various aspects of guest interactions, from providing great service and advice to maintaining a friendly demeanor, contributing to an overall positive experience at the hotel.
Wi-Fi
Premiere Classe Valenciennes Ouest Petite Foret offers free WiFi for guests and many find the connection quality satisfactory. Positive remarks highlight that the WiFi is good and even described as super by some reviewers. However, there are occasional issues with connectivity, particularly around 9pm to 10pm. Despite these minor inconveniences, the provision of complimentary WiFi adds to the overall convenience of the stay.
Parking
Premiere Classe Valenciennes Ouest Petite Foret offers a notable advantage for travelers with its ample and free parking facilities. Guests frequently highlight the large size of the parking lot, making it easy to find a spot. The availability and location of the parking are appreciated, adding to the convenience of staying at the hotel. Additionally, the parking lot is under video surveillance, providing an extra layer of security for guests' vehicles. Despite occasional issues with availability during peak times, the overall feedback about the parking is positive, making it a suitable choice for a quick weekend getaway in the region.
Family
Families visiting Premiere Classe Valenciennes Ouest Petite Foret have mixed feelings about their stays. On a positive note, many guests appreciate the overall family-friendly atmosphere of the hotel, making it a viable choice for a family weekend getaway. Parents traveling with young children have found the hotel accommodating with some expressing satisfaction with their stay, particularly when everything goes smoothly.
However, there are also areas in need of improvement. Some families have encountered issues with room conditions and amenities. The rooms, described as small and in need of a refresh, especially in the bathroom, pose a challenge for those with babies and come with the inconvenience of wet floors after showers. There have also been specific complaints about the absence of baby cribs upon request, along with the persistent smell of cigarette smoke, which could be a concern for families with young children.
Although the intended family-friendly environment is a strong point, enhancements in room maintenance and clearer communication regarding amenities could significantly improve the experience for families staying at the hotel.
Accessible
Premiere Classe Valenciennes Ouest Petite Foret offers an easily accessible location with proximity to a shopping center, making it a convenient choice for many travelers. The hotel is described as accessible, providing good value in terms of both price and accessibility. However, accessing the hotel can be challenging due to ongoing roadworks and a lack of pedestrian crossings, which poses significant difficulties for those with disabilities, particularly wheelchair users. Certain amenities like getting to the bakery also present some complications. Connectivity in the area may be limited. Overall, while the hotel itself tends to be accessible, the surrounding infrastructure and road conditions may hinder a seamless experience for guests with disabilities.
No, Premiere Classe Valenciennes Ouest Petite Foret doesn't have any pool.
No, a spa isn't available at Premiere Classe Valenciennes Ouest Petite Foret.
Yes, Premiere Classe Valenciennes Ouest Petite Foret welcomes dogs.
Yes, parking facilities are available at Premiere Classe Valenciennes Ouest Petite Foret.
No, Premiere Classe Valenciennes Ouest Petite Foret doesn't have a gym.